Research Perspectives In Management Research Articles

Empirical study of employee loyalty and satisfaction in the mining industry using structural equation modeling

Mining is a high-risk industry and a crucial economic driver that has a crucial role in the economies of countries worldwide. The implications of the labor market on the sustainability of the mining industry have increased the importance of sustainable human resource management at the strategic level of mining and safety management. In this article, from the perspective of management research in an energy production enterprise, we investigated the relationship between employee loyalty and employee satisfaction through a survey that targets employee loyalty, work quality, and job satisfaction and the relationship between enterprise image and switching costs. Based on service profit chain theory, we established a research model for mining employee loyalty, and 500 miners in a typical extreme mining environment in China were surveyed. The study hypotheses were tested using a structural equation model and an employee loyalty model, followed by empirical testing of the models. Employee loyalty was significantly associated with enterprise image and employee satisfaction, work quality indirectly affected loyalty through satisfaction, and the impact of switching costs on employee loyalty was not significant. We provide strong empirical evidence to help enterprises improve sustainable human resource management and regulatory policies, with important implications for safety production. Our study also provides a useful reference for further studies of sustainable human resource management in mining.

Exploring divergence and convergence of training and development using service-dominant logic

A new trends in service sector has gained importance in the last few decades. Goods alone are not any more the source of competitive advantage but the roles of services have gained more importance. Service dominant logic defines service 'as the application of competencies for the mutual benefit of all parties'. S-D logic stresses the pertinence of operant resources and helps in resource integration, value creation and competitive advantage. This study is an initiative to cultivate service perspective in management research by providing a conceptual transition of training and development from goods dominant perspective to service dominant perspective. Conceptualisation of employee operant and operand resources (physical, social and cultural) is presented and then hierarchal classified into basic, composite and interconnected resources. Training and development can further enhance employee operant resources. T&D polishes employee basic resources to become either composite or interconnected resources that ultimately drive firm performance and can provide competitive advantage.

Exploring divergence and convergence of training and development using service-dominant logic

A new trends in service sector has gained importance in the last few decades. Goods alone are not any more the source of competitive advantage but the roles of services have gained more importance. Service dominant logic defines service 'as the application of competencies for the mutual benefit of all parties'. S-D logic stresses the pertinence of operant resources and helps in resource integration, value creation and competitive advantage. This study is an initiative to cultivate service perspective in management research by providing a conceptual transition of training and development from goods dominant perspective to service dominant perspective. Conceptualisation of employee operant and operand resources (physical, social and cultural) is presented and then hierarchal classified into basic, composite and interconnected resources. Training and development can further enhance employee operant resources. T&D polishes employee basic resources to become either composite or interconnected resources that ultimately drive firm performance and can provide competitive advantage.

Digitalization and the future of Management Learning: New technology as an enabler of historical, practice-oriented, and critical perspectives in management research and learning

How are historical, practice-oriented, and critical research perspectives in management affected by digitalization? In this article, we describe and discuss how two digital research approaches can be applied and how they may influence the future directions of management scholarship and education: Social Media Analytics and digital archives. Our empirical illustrations suggest that digitalization generates productivity improvements for scholars, making it possible to undertake research that was previously too laborious. It also enables researchers to pay closer attention to detail while still being able to abstract and generalize. We therefore argue that digitalization contributes to a historical turn in management, that practice-oriented research can be conducted with less effort and improved quality and that micro-level data in the form of digital archives and online contents make it easier to adopt critical perspectives.

Research on Supply-side Management of Pension Service Industry Under Rapidly Aging

In recent years, China’s population has a low fertility rate, an aging population and a continuous weakening of family support functions. The pension service industry has become a common requirement for maintaining the life quality of the elderly and relieving the care pressure of their family members. For a long time, home-based pensions, community-based pensions and institutional pensions have been regarded as three major modes of care for the elderly in China. However, the supply-side of pension services in China has the misunderstanding of emphasis institutional pensions and light home-based pensions, and it does not pay enough attention and utilization to the role of the community care service platform. In this regard, from the perspective of management research, we should change our thinking. Focus on the development of a comprehensive pension service system which based on community and service at home; focus on building a community home-based pension service platform; establish a unified evaluation system for care needs of the elderly; adjust the functional orientation of the elderly care service institutions; and reform the establishment of the four major elements of the medical and health service system for the elderly. The effective development of community home-based pensions for the elderly needs to play a role in three aspects: financial security, technical support, and manpower development.

Dynamic Capabilities & Path Dependence: Organizational Adaptability in Turbulent Environments

Understanding how organizations adapt to turbulent environments is at the heart of contemporary management research. Scholars have identified various approaches to address this question. Two perspectives gained particular prominence: dynamic capabilities and path dependence. Both approaches share the objective to explain why organizations may or may not adapt to changing business environments. However, while dynamic capabilities emphasize the flexibility of firms, path dependence highlights the inherent stability or rigidity of organizations. In extant research, these two camps have rarely engaged in dialogue. By bringing together dynamic capabilities and path dependence, our presenter symposium seeks to change this. The presentations in the symposium discuss how these seemingly contrary perspectives relate to and what they can learn from each other. We aim to attract attention to this dual perspective in management research that helps to better understand organizational adaptability in turbulent environments. How to Become a Different Kind of Company: Dynamic Capabilities or Path Breaking Change? Presenter: Arne Keller; Freie U. Berlin Presenter: Wolfgang H. Guettel; Johannes Kepler U. A Practice Theory Approach to Dynamic Managerial Capabilities in Multi- business Organizations Presenter: Jeffrey A. Martin; U. of Alabama, Tuscaloosa Stakeholder Management and the Tension Between Dynamic Capabilities and Path Dependence Presenter: Veit Wohlgemuth; German Graduate School of Management & Law (GGS) Presenter: Katharina Hoehne; European U. Viadrina How do Dynamic Capabilities Evolve? The Impact of Imprints on Early Stage Formation Presenter: Georg Reischauer; Vienna U. of Technology Presenter: Monika Biedulska; European U. Viadrina Presenter: Jochen Koch; European U. Viadrina

Socio-cognitive processes in strategy formation – A conceptual framework

This paper should set the frame for the management focus by introducing the cognitive perspective in management research. The cognitive view has become a considerable perspective in describing and explaining strategic processes and significant advances have been provided especially in the last decade. However, the primary concern of cognitive-oriented strategy process research is still on strategic decision-making and therefore lags behind encompassing conceptional developments in process research. By drawing on the “genesis” approach of Kirsch, this paper develops a framework for explaining the formation of shared strategic orientations from a socio-cognitive perspective, which should broaden the “dominant research design”.

Co-designing modes of cooperation at the customer interface: learning from exploratory research

The objective of this paper is to explore new modes of cooperation among customers, retailers and manufacturers resulting from co-design – a customer-centric business strategy. Co-design activities are performed at dedicated interfaces and allow for the joint development of products and solutions between individual customers and manufacturers. Our research on co-design is based on a deep interaction with case companies, making the research itself a further collaborative effort. In this paper, we first explore collaboration challenges with a case company introducing customer co-design (Adidas-Salomon AG ,a sport goods manufacturer). In a second step of exploration, we use findings from a larger database of case studies on customer co-design or mass customization to identify four basic modes of cooperation between customers, retailers and manufacturers. In a final step, the understanding gained from this differentiation is refined using the Adidas case. From the perspective of management practice, our research contributes to a better understanding of the collaboration challenges following a customer-centric business strategy. From the perspective of management research, the paper provides both a conceptual model of cooperation demands at the customer interface and a methodological framework for collaborative management research between academics and companies.