Personal Aspects Research Articles

Creating a Psychological Test in a Few Seconds

Abstract: The development of Situational Judgment Tests (SJTs) is a multi-step procedure that often requires substantial resources and time. ChatGPT as a large language model has already proven helpful for many complex tasks, including the development of psychological questionnaires. However, ChatGPT has so far not been tested for its ability to develop SJT items, which could speed up SJT development and thus contribute to the dissemination of psychometrically well-designed SJTs in practice and also support research requiring specific SJTs or SJT versions. Thus, the current study ( N = 419) examined whether ChatGPT (2023, Feb 13 version using ChatGPT-3.5) can create SJT items, assessing a facet of personality (i.e., gregariousness), that show similar psychometric properties (examined through confirmatory factor, reliability, and correlational analyses) as human-created SJT items. Results revealed that the measurement model for all eleven SJT items that were created by ChatGPT showed a poor model fit, while a reduced set of eight items yielded an acceptable fit. Reliability estimates as well as convergent and discriminant validity evidence were similar for the human-created and the ChatGPT-created SJT. Implications as well as potential boundary conditions of SJT development through ChatGPT are discussed.

Personality Expression Using Co-Speech Gesture

We express our personality through verbal and nonverbal behavior. While verbal cues are mostly related to the semantics of what we say, nonverbal cues include our posture, gestures, and facial expressions. Appropriate expression of these behavioral elements improves conversational virtual agents’ communication capabilities and realism. Although previous studies focus on co-speech gesture generation, they do not consider the personality aspect of the synthesized animations. We show that automatically generated co-speech gestures naturally express personality traits, and heuristics-based adjustments for such animations can further improve personality expression. To this end, we present a framework for enhancing co-speech gestures with the different personalities of the Five-Factor model. Our experiments suggest that users perceive increased realism and improved personality expression when combining heuristics-based motion adjustments with co-speech gestures.

Intimate Partner Violence Perpetration and the Five-Factor Model of Personality: A Systematic Review.

Intimate Partner Violence (IPV) is a global concern that has a large impact on both victims and society. Understanding factors that contribute to the perpetration of IPV can help prevent harm. Personality disorders are largely related to IPV perpetration according to recent research; however, there is a large amount of overlap between different personality disorders, and it has been suggested that personality traits may provide a clearer picture on the aspects of personality that result in IPV. Personality traits develop during childhood, and, despite being largely stable, can be modified through intervention. A systematic review was carried out by searching three large databases, examining personality traits from the Five-Factor Model, the prevailing personality model, and IPV perpetration. Eleven studies were included in the final analysis, largely from community samples. The results suggested that neuroticism demonstrates a significant relationship with the perpetration of IPV. There were some differences between community and forensic studies; however, these could be explained by exploring the different types of IPV in line with Johnson's distinction between common couple violence and intimate terrorism. Intimate terrorism, which is more likely to be displayed by clinical samples, is less likely to be emotionally motivated and therefore may not be linked to neuroticism. Limitations to the method used in the review and the impact of these on the findings are discussed.

Providing professional and family care-Scoping review on the experiences of double duty caregivers

Professional nurses who also care for relatives are called double duty caregivers and provide double care work. It is not obvious whether this means they have to cope with other challenges than caring relatives without aprofessional background. This article aims to gain abetter understanding and an overview of how double duty caregivers experience their dual role and the challenges they face. The systematic literature search was conducted in 11 specialized databases as well as via a snowball system. Included in the study were 32 articles published in German and English between January 1995 and October 2023. A total of 6 topic complexes were identified that deal with the experience and challenges of double duty caregivers: emotional and personal aspects, demands and expectations, personal needs, role identification, nursing expertise and interaction with professionals in the healthcare system. The challenges for double duty caregivers are complex. The results show that finding their own role in the nursing arrangement is particularly challenging as the professional and private nursing roles are closely intertwined. The preference for one of these roles varies depending on the personality, type of relationship or care situation. This problem is often not recognized or respected by the environment, which can reinforce existing feelings of stress. On the other hand, double duty caregivers use their professional and private experience to provide good nursing and care in the respective other context.

Motivaciones externa, intrínseca, identificada e introyectada que estimulan las prácticas verdes en el consumidor

Increasingly, consumers consider the environmental impact in their purchasing decisions. Therefore, we analyzed whether there is a relationship between four motivations (external, identified, intrinsic, and introjected) and green consumer practices by a structural equations model. The study was conducted in Cali, Colombia, and showed that intrinsic and introjected motivations positively and significantly influenced green consumer practices, while external and identified motivations did not have a relationship. The complexity of external factors and the diversity of individual perceptions explained the lack of influence of the latter. Results suggest the need to create marketing strategies that stimulate green consumption focused on emotional and personal aspects (intrinsic and introjected).

Influencia del liderazgo ético sobre el agotamiento emocional en el sector eléctrico colombiano. El papel moderador de un clima ético de principios

The objective of this study was to examine the effect of ethical leadership on emotional exhaustion in the Colombian electricity sector through the moderating role of a principled ethical climate, with a simple moderation scheme. The research design was transversal with a non-experimental scope. The sample was calculated probabilistically by conglomerates. A total of 175 women and 273 men from six organizations in the Colombian electricity sector participated. According to the results, ethical leadership and a principled climate are negatively related to emotional exhaustion. However, when ethical leadership transits through a highly moral principled climate, this relationship changes its meaning. In conclusion, ethical leadership and a principled ethical climate attenuate follower emotional exhaustion as long as there is a balance between the personal and managerial aspects conveyed by the leader.

‘Longing for wholeness’ – inpatients’ descriptions of spiritual experiences in specialized mental health care: A phenomenological study

ABSTRACT Mental health care has seen an increasing recognition that professionals should support patients’ spiritual needs. This implies working towards greater acceptance of spiritual concerns and emphasizes the importance of spirituality for many clients, while no longer dismissing the spiritual content of psychotic communication as merely ‘illness’. In mental health care, research reveals a need to develop new, respectful, and less stigmatizing ways of collaborating with clients. This study aimed to describe inpatients’ spiritual experiences in specialized mental health care. The study used a qualitative design with a phenomenological approach. Twelve in-depth interviews were conducted in two psychiatric hospitals in Norway. Giorgi’s phenomenological method guided the analysis. ‘Longing for wholeness’ appeared as an overall structure of the participants’ descriptions. This structure was dependent on four constituents, ‘feeling alienated and isolated’, ‘connection to divine powers’, ‘the need to experience love in relationships’ and finally, ‘activities to enhance coping’. This study calls for mental health professionals to facilitate open spaces to explore the spiritual aspects of the whole person in care and to recognise this as a resource for recovery.

ЧУЖИНКА: ПРОЄКЦІЯ АЛІЄНОВАНОЇ ЖІНОЧОЇ ОСОБИСТОСТІ В МАЛІЙ ПРОЗІ ДЖИН РІС

The present study examines the prose texts written by Jean Rhys (1890–1979), a British woman writer of modernist literature. It is based on the perusal of several short stories, among others: “In the Rue de l’Arrivée”, “A Night”, “La Grosse Fifi ”; “Outside the Machine”, “The Lotus”, “Till September, Petronella”, and “Let Them Call It Jazz” which were included in two collections of her fi ction – “The Left Bank and Other Stories” (1927) and “Tigers are Better-Looking” (1968). The purpose of the paper is to analyze the author’s concept of lonely, alienated, vulnerable and defenseless female individuals which forms the core of her artistic imagination. The scientifi c research uses gynocritics as its methodological background. According to the theory of its critic E. Showalter, it was possible to identify four models of woman writing having been realized in Jean Rhys’s short prose: a) psychoanalytic; b) biological; c) linguistic and d) cultural. The psychoanalytic model of Rhys’s fi ction is viewed in the context of both the emotional and conscious worlds of an alienated female identity. The woman protagonist being rejected by a hostile society, becomes a stranger and outcast. The feelings of deep loneliness, pain, fear, and loss, intertwined with the death wish and with resistance, determine the constants of female existence. An important aspect of woman personality is the dimension of female friendship and solidarity. The biological model of short prose by J. Rhys is explored through the concept of female corporeality. The corporeal vulnerability of women protagonists is shown as a form of the fragility of their inner world. An unattractive woman image created by the author manifests the psychological uncertainty and brittleness of female characters. And a metaphor of the looking glass as a refl ection of their appearance reveals the concept of the female Self as a loss which varies from the loss of a woman’s youth to the loss of feminine identity or its splitting. The linguistic model of Rhys’s short stories testifi es to the bipolar artistic world of the writer, which is demonstrated at the confrontation between French and British cultures with the signs of laconism, subtext, and silence as the main features of her writing manner. Meanwhile, the cultural model of J. Rhys’s prose is read through the prism of the intertextual discourse of literature, music and painting. Key words: loneliness, fear, suff ering, alienation, hostility, corporeality, vulnerability.

Pedestrian crossing behavior in social groups: Exploring cultural contexts through a comparative study

Walking is a common mode of transportation that offers numerous benefits. However, pedestrians are vulnerable road users and account for a significant number of traffic accidents worldwide. Characterizing pedestrian behavior is crucial for enhancing safety and comfort. Several factors influence pedestrian behavior, including personal, situational, social, and cultural aspects. It is essential to consider these factors collectively for accurate predictions. Previous studies have highlighted the importance of cultural and location-specific influences on pedestrian behavior, yet many have focused primarily on risk perception, often neglecting the role of social interactions during street crossings. This study analyzes pedestrian behavior at a crossing in two culturally diverse cities: Bucaramanga in Colombia and Guimarães in Portugal. The research emphasizes the social and operational factors that affect how pedestrians cross streets. Specifically, it explores how cultural and social differences in each city influence group walking speed and mobility. The study examines several factors, including walking speed, the distance between pedestrians (whether in groups or alone), and the impact of group size and gender composition. The results demonstrate that informal rules and cultural context significantly impact pedestrian behavior during various crossing phases. Notable variations were observed in pedestrian speed before crossing and the spatial organization of groups during the crossing. To enhance road safety, interventions should consider these cultural factors and include educational programs that promote safe practices. This study contributes to a better understanding of how social factors influence pedestrian behavior and provides valuable insights for modeling pedestrian behavior, optimizing pedestrian facilities, and developing effective strategies for improving road user safety.

Consumers' attitudes and purchase intentions toward food ordering via online platforms

With the rapid advancements in technology, the Internet and mobile applications have become integral to everyday life, offering unprecedented convenience and value, particularly in the realm of online retail. Among these innovations, online food delivery services have emerged as a significant shift in consumer behavior, providing an alternative to traditional dining experiences. This research aims to explore the impact of key motivational factors—e-service quality, personal aspects, perceived food quality, trust, time-saving orientation, and convenience motivation—on consumer attitudes toward online food delivery services. Additionally, the study hypothesizes that these attitudes mediate the relationship between consumer motivations and their intention to order food online. A regression analysis was performed on the cross-sectional data collected from a random sample of 280 respondents. The findings reveal critical insights into the complex dynamics between motivational factors and consumer behavior in the context of online food ordering. Notably, the study identifies attitudes toward online food delivery as a pivotal mediator, linking consumer motivations to their intention to engage in online food delivery. These results highlight the importance for businesses to thoroughly understand and strategically address these motivational factors and consumer attitudes to remain competitive and responsive to evolving consumer demands in the digital age. This research contributes to the literature by offering a comprehensive framework that integrates multiple consumer motivations, providing original insights into how these factors collectively influence the adoption of online food delivery services, particularly in the context of Lebanon's unique social, economic, and political challenges.

A Socio-Ecological Approach to Work Performance: A pilot study among Workers with Chronic Skin Diseases

Abstract Objectives Chronic skin diseases (CSD) may lead to productivity losses. This mixed-methods study investigated symptom severity, social challenges, need for workplace accommodation, sick leave and their association with perceived impaired work performance (IWP) among workers with CSD. Methods Data were collected from April to June 2023. Participants (n = 102) completed an online questionnaire sent from the Institute for Occupational Safety and Hygiene and almost 20% were interviewed. The analyses included logistic regression and structural equation models and a thematic analysis. Results Of participants, 72.3% reported perceived IWP. The need for workplace accommodation and sick leave duration were directly associated with IWP. These findings were integrated with common themes based on a socioecological approach. Conclusions By working together to address personal, interpersonal, organizational, and societal aspects associated with CSD, occupational physicians and stakeholders can alleviate perceived IWP.

Human Resource Management Affecting Organizational Engagement: A Case Study of The Nakhon Si Thammarat Provincial Administrative Organization

Background and Aim: Nowadays, the world has changed. Management within public and private organizations There is a need for adaptation, especially in ​​human resource management. Nakhon Si Thammarat Provincial Administrative Organization It is an agency whose duty is to provide public services. Human resource management has been given importance in line with goals and missions by giving importance to building morale. And develop personnel potential. There is a salary adjustment. Organize employee training to enhance personnel knowledge. If a person is attached to the organization, it will lead to loyalty. And intend to work efficiently. Research on “Human resource management that affects organizational commitment: A case study of Nakhon Si Thammarat Provincial Administrative Organization” has the following objectives; 1) Study the level of human resource management. And the level of commitment to the organization of Nakhon Si Thammarat Provincial Administrative Organization personnel, 2) Study the relationship between human resource management and organizational commitment of Nakhon Si Thammarat Provincial Administrative Organization personnel. Materials and Methods: It is quantitative research. The population used in this research is personnel working in the Nakhon Si Thammarat Provincial Administrative Organization. The sample group used in this research is personnel working in the Nakhon Si Thammarat Provincial Administrative Organization, which is 200 people, by convenience sampling. The instrument used to collect data was a questionnaire. Statistics used in data analysis include frequency, percentage, and arithmetic mean. Standard deviation and correlation coefficient Results: The results of the study found that 1) Human resource management level and the level of organizational engagement, it was found that the overall human resource management of the Nakhon Si Thammarat Provincial Administrative Organization was at the highest level. When considering each aspect, it was found that every aspect has the highest human resource management level. The aspect with the highest human resource management score was personnel, followed by Relationships with businesses and organizations and welfare. 2) The relationship between human resource management and overall organizational engagement is at the highest level. When considering each aspect, it was found that every aspect had the highest level of commitment to the organization. The aspects with the highest commitment to the organization are Satisfaction in the workplace and effective communication, Followed by Fair compensation, Effective leadership style, and job security. Overall, human resource management of the Nakhon Si Thammarat Provincial Administrative Organization is significantly related to the organizational commitment of Nakhon Si Thammarat Provincial Administrative Organization personnel at the 0.01 level, with a high level of relationship Conclusion: Overall, the Nakhon Si Thammarat Provincial Administrative Organization has the highest human resource management level. Arrange the scores for each aspect from highest to lowest: 1) personal aspect, 2) relationship with businesses and organizations, and 3) welfare aspect. Organizational engagement of Nakhon Si Thammarat Provincial Administrative Organization personnel as a whole It has a relationship with human resource management in both general and in each of the three areas The relationship is at a high level and is going in the same direction.

Optimal development for the children of prisoners? How children with a parent in prison are supported and why it matters

AbstractThis article examines the need and types of support for children with a parent in prison, the measures in place to know who they are and the consequences of associated policies for their development. These are discussed within a cultural‐historical child development framework and, within that, questions are raised about optimal development and children's rights. The article is grounded in a mixed‐methods study of a support service for children of prisoners in Worcestershire. Parental imprisonment can impact negatively on societal, institutional and personal aspects of children's development. However, when children are supported through family‐centred, relationship‐focused, strengths‐based services, they can engage more fully in the institutions and social situations of their daily lives.

Sustainable Behavior of Generation Z Tourists’ Water Consumption

Tourism is one of the sectors with the highest demand for fresh water. Indicators suggest that water consumption by tourists is more than double that of residents. This phenomenon can be explained by tourists’ interest in engaging in unique experiences, which frequently entails putting sustainable practices aside. To mitigate the environmental impact of tourism and promote sustainable practices, the state of Quintana Roo has implemented the Sustainable Tourism Master Plan 2030, linking the government and companies to reduce environmental impacts by reducing tourists’ water consumption. Despite these efforts, the use of fresh water by tourists continues to be more than double that of residents. Consequently, tourists’ sustainable behavior is not significantly influenced by external factors, such as awareness campaigns, but depends more on the personal aspects of each individual. Generation Z stands out for being more aware of environmental problems and showing a willingness to modify their behavior towards more sustainable practices. The objective of this study was to explain the factors that influence the sustainable behavior related to water consumption among Generation Z tourists. The methodology employed was cross-sectional, with a quantitative approach, focused on attitude variables, subjective norms, and perceived control as determinants of sustainable behavior. This research is also considered nonexperimental, as there was no direct intervention with the subjects of the study, A non-probabilistic convenience sampling method was used to collect data directly from Generation Z tourists in the state of Quintana Roo, specifically from the destinations of Tulum, Playa del Carmen, Bacalar, and Cancún. These locations were selected due to their prominence as major tourist attractions within the data collection areas, without further differentiation or classification. Data were collected through a face-to-face survey conducted over a period of two months, with a total of 408 respondents participating, of whom 57.8% were male. The results revealed that subjective norms and perceived control influence sustainable water consumption behavior, while attitudes do not have a direct impact. These findings will provide governments and businesses with a basis to design more effective strategies that encourage sustainable behavior among Gen Z tourists, thus offering a starting point for understanding the behavior of other generations.

Data-Driven Personalization : Revolutionizing User Experience

Data-driven personalization has emerged as a transformative approach in digital user experience design, leveraging advanced analytics and machine learning to tailor content and interfaces to individual users. This article explores five key aspects of data-driven personalization: user behavior analysis, segmentation and targeting, machine learning algorithms, real-time adaptation, and privacy and ethical considerations. It examines the significant impact of personalization on business outcomes, including increased revenue and customer engagement, while also addressing implementation challenges, such as technological complexity and privacy concerns. The article provides insights into the methodologies, processes, and best practices for effective personalization, supported by industry statistics and case studies, offering a comprehensive overview of how organizations can harness this powerful approach to create more engaging, relevant, and effective digital experiences.

Gesundheitliche Vorausplanung für die letzte Lebensphase: Wie sind Einrichtungen für erwachsene Menschen mit Behinderungen in Bayern hierauf vorbereitet?

IntroductionAutonomy at the end of life is associated with the ability to make self-determined decisions. The heterogeneous field of inpatient integration assistance poses particular challenges in this context. Advance care planning (ACP) is now available to people with disabilities. Nevertheless, little is known about the institution-related needs and the current status with regard to ACP in integration assistance homes. MethodsA survey of all 850 inpatient homes providing integration assistance for adults in Bavaria was carried out. The survey was conducted online and addressed to home managers. In total, data of 96 homes (11.3% of all homes) was included in the descriptive and categorizing text analysis. ResultsResidents die in 60% of the homes surveyed. 73.7% of the homes offer ACP for their residents, with 62.9% of these homes using standardized procedures. One of the reasons given by the participants for not offering ACP is a better qualification of employees. Barriers include the residents’ lack of ability to participate in ACP meetings or relatives’ reluctant attitude towards ACP. DiscussionEnd-of-life care is a relevant topic for inpatient homes providing integration assistance. Accordingly, ACP is already being addressed by a large proportion of homes. Here, special needs of residents due to existing impairments can pose challenges. ConclusionThe study enables us to draw conclusions about the optimization of ACP from the perspective of care homes, which relate to structural (e.g., adaptation of existing concepts), personal (e.g., qualification) and emotional (e.g., de-tabooization) aspects.

Seven-week trial introduction of green slow-mobility services in a new town

Objectives The Ministry of Land, Infrastructure, Transport and Tourism is promoting the introduction of green slow mobility (GSM) vehicles (can drive up to 20 km/h on public roads) for mobility assistance and potential long-term care prevention. We identified four key factors to pinpoint the challenges and enhance opportunities for introducing GSM; GSM's operational achievements, a comparison of the characteristics of GSM users and non-users, purpose for using GSM, and observation of GSM's contribution to long-term care prevention among older adults.Methods A pilot GSM study was conducted in Ikeda City, Osaka Prefecture, from October to December 2022. The service included three routes, operating six times daily on a fixed schedule, and was provided by 10 volunteer drivers. Passengers signaled for boarding, and service details were provided through leaflets. A self-administered mail survey was conducted before and after the demonstration test with 674 respondents to the post-questionnaire, and 502 respondents were asked at both time points about issues related to the service, user characteristics, and care prevention. To assess care prevention, we examined the percentage of favorable changes triggered by GSM based on "opportunities to go out," "personal and behavioral aspects," "social relations," and "psychological aspects." Additionally, we examined whether the health indices in the post-hoc survey were better among GSM users than non-users.Results Of the 223 scheduled GSM services, 214 (96.0%) were operated by 10 volunteers driving an average of 3.1 (SD 2.4) times weekly (0-11 times), indicating an uneven distribution of driving responsibilities. Among the users, 65 (9.6%) were more engaged in community activities and emotional support than non-users. The main purposes for using GSM services were shopping and medical visits, with approximately 70% of users finding it easier to go out owing to these services. The percentage of favorable changes were noted in 3.1-26.2% and 0.2-1.5% of users and non-users, respectively. In the post-test survey, users showed higher independence on the instrumental self-maintenance subscale than non-users.Conclusion GSM facilitates outings among older adults and may reduce the need for potential long-term care. However, a system is required to ensure that the service burden does not decrease even for a few driving volunteers. Additionally, GSM users are often socially active. Thus, strategies to increase service awareness among less active individuals should be developed.

Bridging the gap: enhancing orthopaedic outcomes through qualitative research integration.

The evidence base within trauma and orthopaedics has traditionally favoured quantitative research methodologies. Qualitative research can provide unique insights which illuminate patient experiences and perceptions of care. Qualitative methods reveal the subjective narratives of patients that are not captured by quantitative data, providing a more comprehensive understanding of patient-centred care. The aim of this study is to quantify the level of qualitative research within the orthopaedic literature. A bibliometric search of journals' online archives and multiple databases was undertaken in March 2024, to identify articles using qualitative research methods in the top 12 trauma and orthopaedic journals based on the 2023 impact factor and SCImago rating. The bibliometric search was conducted and reported in accordance with the preliminary guideline for reporting bibliometric reviews of the biomedical literature (BIBLIO). Of the 7,201 papers reviewed, 136 included qualitative methods (0.1%). There was no significant difference between the journals, apart from Bone & Joint Open, which included 21 studies using qualitative methods, equalling 4% of its published articles. This study demonstrates that there is a very low number of qualitative research papers published within trauma and orthopaedic journals. Given the increasing focus on patient outcomes and improving the patient experience, it may be argued that there is a requirement to support both quantitative and qualitative approaches to orthopaedic research. Combining qualitative and quantitative methods may effectively address the complex and personal aspects of patients' care, ensuring that outcomes align with patient values and enhance overall care quality.

유학자의 덜어내는 마음공부 : 황덕길의 「일성도(日省圖)」의 교육적 의미

The purpose of this paper is to examine the meaning of “Ilseongdo(日省道)”, a diagramwritten by Hwang Deok-gil, a confucian scholar of the late Joseon Dynasty, to the present-day education. “Ilseongdo” was created for the purpose of educating students in the author’s later life. “Ilseongdo” was presented through the illustration of five sentences. It means to take out the unnecessary from the inner (thought), personal (learning, work), and relational (talk, relationship) aspects one’s in everyday life. And it deals with Gyeong(敬), which is the core principle of Confucian practice, as a practice of ‘reducing’ in daily life. Since the beginning of modern education, education, it has always placed importance solely ‘adding’ education. Thus, we have now come to think of only accumulating a lot of knowledge and achieving a lot of results through education. Current education has not been able to teach students the values of ‘emptying out’ and ‘resting’. Amid the numerous comparisons, conflicts, and competitions occurring in a hyper-connected society, education of ‘reducing’ suggested by Hwang Deok-gil in「Ilseongdo」comes to be meaningful. Before analyzing the contents of Ilsungdo, this paper examined the thought of Hwang Deok-gil on Gyeong(敬) It which follows the thought of Song Dynasty(宋)'s confucian and toe-gye(退溪) in Choseon Dynasty(朝 鮮), but is characterized by the fact that Gyeong(敬) is mainly discussed from a practical point of view. Hwang Deok-gil's Ilsungdo has originality that distinguishes it from previous scholars’s works in discussing Gyeong in daily life. It is a valid discussion in our daily life today, where the Confucian debate on the mind has disappeared.

Perspectives of cancer consumer representatives on their involvement in healthcare service improvement: a qualitative study

BackgroundConsumer involvement in healthcare service organisation and policy development is recognised globally as a vital strategy in improving the quality and patient-centredness of care. There are significant gaps in knowledge about consumer involvement in practice, including consumers’ engagement in the process of enhancing cancer services. This study aimed to explore consumers’ perspectives on their involvement in cancer service improvement.MethodsCancer consumer representatives were recruited through Victorian Integrated Cancer Services, Australia. Eligible consumers were, or had been, a member of a health service improvement-related committee or project and attended at least one meeting with health professionals. Semi-structured qualitative interviews were conducted online and transcribed verbatim. Data were analysed using inductive thematic analysis.ResultsSix experienced consumer representatives were interviewed. Perspectives on their involvement in improving cancer services were categorised into three major topics. The first addressed personal aspects of involvement, in which participants described personal motivations (e.g., having lived experience of cancer themselves or in their family), challenges encountered in committee involvement, experiences of received support in their role as a consumer representative, concerns about narrow representation, and their evolving identity as a consumer representative. The second discussed practical contributions made by consumer representatives to improve systems and services. Participants detailed their active engagement with committees and consumer-led projects, contributing both their cancer experiences and general or professional skills. The third topic focused on directions for improving consumer involvement in the health system. Suggestions highlighted widening consumer representation to include often marginalised voices to inform decision-making at local committee and health system levels.ConclusionsThis study enhances the real-world understanding of the role that consumer representatives play in improving cancer health services. The strategies suggested in our research provide the opportunity to enhance consumer involvement and pave the way for more effective cancer service planning and implementation across diverse healthcare settings.