Performance Management System Research Articles

Exploring the impact of performance management systems and feedback quality on employee motivation: investigating the mediating role of self-efficacy

Purpose: The goal of performance management is to guarantee that teams and individuals receive the tools necessary for growth, the acknowledgement they merit for motivation, and the accountability to understand expectations. Performance management makes sure that the organization's ideals are upheld in daily operations and that teams are in agreement over priorities. Method: This study's mixed-method approach research design incorporates both quantitative and qualitative data. Because it allows for a thorough analysis of the effects of performance management systems on employee performance, a case study design is used. Result and Conclusion: To sum up, this study provides insightful information about the complex opinions that workers at different organisational levels have about performance management systems. The results highlight the necessity of clear communication, focused training, and ongoing assessment in order to maximise the effect of PMS on worker productivity and organisational success. Implication of Research: The findings showed that 36.7% of respondents denied having PMS, while 56.7% of respondents admitted to having it. Furthermore, 16.6% of respondents said they were unsure if PMS actually existed. Originality/Value: Opinions on how satisfied people were with the current PMS differed. 46.7% of respondents said they were satisfied, 36.7% said they were not, and 16.6% said they were unsure about their level of satisfaction.

Energy efficiency as an accelerator to environmental and operational performance

As oil and gas operators continue to enhance and start implementing their plans to meet their regulators’ and customers’ net-zero related demands, the industry should not overlook those low-hanging fruit that will bear results in the short term and, if done well, also contribute to long-term objectives. An effective approach to energy management will contribute to environmental, operational and financial outcomes, by addressing resource scarcity and price volatility, delivering on licence-to-operate considerations, complying with regulations, and delivering a competitive advantage through greater efficiency and enhanced reputation. Key considerations are as follows. Data quality: fuel, power, steam, condensate balances will highlight data gaps and inconsistencies. Energy usage: inefficiencies in operations such as boilers, turbines, as well as systemic issues, such as cycle efficiency and steam and condensate losses, can be identified. Emissions monitoring and reporting: clear and consistent data about fuel and power consumption directly feeds into greenhouse gas corporate reporting schemes. Quality assurance of monitoring and reporting processes: review and challenge dashboards and reports for completeness, accuracy and clarity. Management operating system: redesign management processes to improve workflows and optimise operations. Loss accounting: Production and Energy Loss Accounting (PELA) improves staff collaboration and effectively tackles hidden losses. In this paper, dss+ will share how, using a mix of operational efficiencies and capex, an integrated oil and gas company active in 30 countries identified potential to reduce its emissions by 38 m tonnes of CO2 leading to over US$6 m in savings per annum over 4 years for just four of its assets.

Blending logics with performance management systems in an NGO setting

PurposeThis study aims to examine the role of performance management systems (PMSs) in enabling logic blending to manage institutional complexity and tensions arising from coexisting institutional logics.Design/methodology/approachThis research uses a case study of an Australian non-government organisation (NGO) operating in an institutional field dominated by the state government, in which policy reform jolted the balance between institutional logics. Data was collected through semi-structured interviews, archival documents and observations.FindingsWe find the policy reform required the NGO to transform from a wholly care focus to accommodate a more balanced approach with a focus on care coupled with efficiency, outcome delivery and performance measurement. The NGO responded by revising its purpose, strategy and operational model and by seeking to address the imperatives of two dominant and often competing care and managerial logics. We find this was achieved through logic blending, in which PMSs played a pivotal role, with the formalisation and collaboration processes mobilising different elements of PMSs, mobilising some elements differently or not mobilising some elements at all.Originality/valueThis study highlights the central role of PMSs in managing tensions between and the complexity arising from coexisting institutional logics through logic blending, a form of enduring compromise. This study extends the accounting logics and performance management literature by developing the understanding of what constitutes logic blending and how it is distinct from other forms of compromise.

Performance management system components and the role of the management accountant

Purpose While extant research does mention performance management systems as antecedent to a management accountant’s role, and that there is tension between both, there is little detailed research. Thus, this paper aims to investigate the extent to which a performance management system interacts with the role of a management accountant. Design/methodology/approach The study is a cross-sectional field study, using interviews with paired management accountants and operative managers in 16 multinational organisations in Germany. The perspectives of both management accountants and operative managers are analysed separately. The role episode model theoretically informs the study. Findings The findings reveal management accountants distinguish between three roles of scorekeeping, controlling and business support, similar to prior literature. By contrast, operating managers are concerned with the value-adding and non-value-adding character of activities and thus support a dichotomy of management accountants’ roles. Drawing upon the role episode model, this study elucidates the interplay between performance management systems and the roles of management accountants, which encompass both role-taking and role-making dynamics. Additionally, this study contributes to management control literature by operationalising the components of a performance management system framework and linking them to the role of management accountants, as proposed by role antecedents in previous literature. The study also uncovers factors influencing role-taking and role-making, alongside examining the repercussions of role consensus or conflict based on the interaction with the operating manager. Research limitations/implications This paper is subject to the normal limitations of case study research and generalisation. The findings may also be influenced by the cultural context of the study. Originality/value An updated role episode model is presented, highlighting further performance management systems’ components. The study also reveals factors enabling and/or inhibiting the management accountants’ business support role and the impact of role consensus/conflict.

Thermal management system for stable EV battery operation with composite phase change materials

Li-ion battery has been one of the cornerstone of the mobile era especially given the burst sales of Electrical vehicles (EV) which have eclipsed that of internal combustion engine vehicles over last decade. While extensive advances in smart production and technologies make it booming to the development of EV, there have been frequently reported fatal fire incidents originated from excessive thermal hazards of Li-ion batteries. In this paper, we developed a new Li-ion battery thermal management system, by making use of porous Aluminum structure as skeleton and Phase Change Materials (PCMs) as filler, to maintain its optimal operating temperature below 35 °C within a small tolerance range of ± 1 °C fluctuation by continuous heat absorption and heat release during the phase changes of the PCM. The thermal stress and energy consumption in the internal battery pack caused by temperature fluctuations can thus be reduced, ultimately sustaining the overall functional life span of the battery. We envision that our work will advance the operation of EV battery and incubate a versatile framework ranging from thermal management to battery assembly.

The Influence of It Governance and It Capability on The Performance of Private Higher Education Institutions: The Mediation Role of Performance Management Systems

This study examines the effect of information technology (IT) governance and IT capability on the organizational performance of private Higher Education Institutions (HEI) with a performance management system as a mediating variable. This quantitative study uses primary data from questionnaires distributed to respondents online. Respondents in this study were 270 management and IT management of private universities on the island of Sumatra. This study used a sample of 90 private HEIs. Furthermore, the data was processed using Partial Least Square (PLS) technique. The results are that the performance management system partially mediates IT governance with organizational performance, while IT capability mediates fully with organizational performance. IT capabilities can encourage organizational performance through a good performance management system. Theoretically, it contributes to implementing technological resources mobilized in the performance management system to improve college performance. College management should consider developing technology and performance measurement systems to achieve sustainable competitive advantage.

Draft-free air conditioning through split membrane ceiling system: An exploratory study

The draft caused by convective air-conditioning is a primary contributor to thermal discomfort, particularly in localized cooling scenarios. While radiant systems offer a windless alternative, their condensation risks and maintenance costs bring concerns. In response, our research proposes an air-based radiation-convection hybrid system that’s draft-free and easy to implement. By suspending a breathable, flexible, textile-based membrane beneath the ceiling, the system mitigates drafts from ceiling-mounted air conditioners and leverages the membrane’s vast surface area for radiation. This work is an exploratory study focused on a retrofit split membrane system laying below the commercially packaged air conditioner (PAC). Three independent experimental studies were conducted. The first is a full-scale experiment assessing the membrane’s impact on PAC system operation and heat load management. The second is fundamental research to determine the permeation and airflow deceleration properties of different membranes. The third is a practical assessment in a self-study room retrofitted with the split membrane, aiming to determine the possibility of maintaining draft-free conditions. Results indicate that membranes with high laying ratios risk airflow short-circuiting. It can be reduced by adjusting the laying ratios and altering the laying pattern of the membrane, which also improves perimeter heat load management. Moreover, the permeation characteristics of various membrane materials were examined through flow and velocity attenuation coefficients. Besides material considerations, preliminary observations suggest that the membrane’s curvature could influence its permeation. Furthermore, the temperature and velocity data preliminarily affirmed the anti-draft performance of the split membrane ceiling system.

Reflections on the Construction of Strategic Performance Management System in Chinese Manufacturing Enterprises

In the surge of global economic integration, China's manufacturing industry is poised at the forefront of a transformational upgrade. Beyond the hum of production lines, the vital pulse lies within the robust rhythm of Strategic Performance Management Systems (SPMS). Yet, studies indicate that despite China's manufacturing sector advancing towards "intelligent manufacturing" and innovation, there are numerous areas within strategic performance management systems that urgently demand enhancement. In the coming years, for China's manufacturing industry to secure higher value positioning within the global supply chain and assert dominance in niche markets, it must seize the nerve center of strategic performance management. Confronted with a series of challenges including slowing growth, rising costs, and tightening environmental regulations, manufacturing enterprises urgently need to construct an efficient and precise performance management system. However, in reality, many enterprises still exhibit a weak strategic execution, lacking a systematic performance orientation and employee incentive mechanisms, often resulting in a disconnect between strategic objectives and performance management. The factors affecting the effective implementation of strategic performance management within enterprises are intricate. Internal factors primarily encompass the rigidity of corporate culture, bottlenecks in leadership style and employee engagement, as well as hindrances in information sharing and communication mechanisms. External factors involve the volatility of market environments, unclear policy directions, and intensifying international competition. The formulation of a comprehensive performance management system undoubtedly holds profound significance for optimizing resource allocation, reinforcing core competitiveness, and enhancing strategic responsiveness.

The Study on The Impact of Performance Management System on Employee performance

This study delves into the intricate relationship between Performance Management Systems (PMS) and employee performance, aiming to illuminate the mechanisms underlying this connection. In a contemporary organizational landscape characterized by competitiveness and constant evolution, understanding how PMS influences employee performance is paramount for organizational success. The backdrop of this research is the recognition that effective performance management systems not only enhance individual performance but also contribute significantly to overall organizational efficacy. The primary objective of this research is to examine the multifaceted impact of PMS on employee performance across diverse organizational contexts. To achieve this, a mixed-methods approach combining quantitative analysis of survey data and qualitative insights from interviews was employed. The research design allowed for a comprehensive exploration of various dimensions of PMS, including goal setting, feedback mechanisms, performance appraisal, and employee development initiatives. The major findings of the study reveal that a well-designed and effectively implemented PMS positively correlates with improved employee performance. Specifically, clear goal setting aligned with organizational objectives, regular and constructive feedback mechanisms, fair and transparent performance appraisal processes, and opportunities for skill development and career advancement emerged as key factors driving enhanced employee performance. Moreover, the study uncovered the importance of employee engagement and buy-in towards the PMS, emphasizing the need for communication, training, and continuous evaluation to ensure successful implementation. Based on the findings, it can be concluded that PMS plays a pivotal role in shaping employee behavior and performance outcomes within organizations. However, the effectiveness of PMS is contingent upon its alignment with organizational goals, as well as the support and commitment of both management and employees. Therefore, organizations must prioritize the design, implementation, and continuous improvement of their performance management systems to realize their full potential in enhancing employee performance and achieving strategic objectives. In light of these conclusions, several recommendations for action can be proposed. Firstly, organizations should invest in the design and customization of PMS tailored to their specific organizational context and objectives. Secondly, there is a need for comprehensive training and communication programs to ensure that employees understand the purpose and processes of the PMS and are actively engaged in its execution. Additionally, regular monitoring and feedback mechanisms should be established to evaluate the effectiveness of the PMS and make necessary adjustments. Lastly, fostering a culture of performance excellence through recognition, rewards, and career development opportunities is essential for sustaining high levels of employee performance over time.

Total quality management implementation practices and customer satisfaction: the role of innovative employee behavior and employee empowerment

This study shed additional understanding on how Total Quality Management (TQM) practices affect customer satisfaction through the innovative behavior of employees. Based on quantitative data from the 5 Teaching Hospitals in Ghana, this study employed a multistage sampling procedure to analyze the relationship between innovative employee work behavior and total management commitment, Training and Education, Performance Management System, Supplier Management, and innovative employee work behavior. We find that these relationships are positive and that the relationship between TQM practices and customer satisfaction is mediated by innovative employee work behavior. In addition to theoretical contributions to the field of TQM and healthcare systems, these results have managerial implications for hospital professionals who work at prioritizing the adaptation of TQM practices.

IMPACT OF CLASSROOM OBSERVATION TOOL AND RESULTS-BASED PERFORMANCE MANAGEMENT SYSTEM ON ELEMENTARY SCHOOL TEACHER PERFORMANCE

This literature review explores the implications of utilizing the Classroom Observation Tool (COT) and Results-Based Performance Management System (RPMS) on teaching performance among educators in public elementary schools. The COT serves as a structured instrument for assessing classroom activities, while the RPMS provides a framework for evaluating teacher performance based on professional standards. Through a comprehensive analysis of existing research and policy documents, this review examines the impact of these systems on teaching effectiveness and student outcomes. Research indicates that the systematic use of the COT allows educators to identify areas of strength and growth in their teaching practice, leading to targeted professional development interventions. Additionally, the integration of the RPMS ensures alignment between teacher assessments and professional standards, promoting accountability and continuous improvement in teaching practice. Studies have shown that educators who participate in regular classroom observations and performance evaluations experience enhanced job satisfaction and morale, leading to greater retention and commitment to their profession. Moreover, the implementation of these systems has been associated with improvements in student learning outcomes, as teachers are better equipped to meet the diverse needs of their students. However, challenges such as resource constraints and resistance to change may hinder the effective implementation of these systems. Moving forward, further research is needed to explore the long-term impact of the COT and RPMS on teaching performance and student achievement. Overall, this literature review highlights the importance of incorporating systematic observation and performance evaluation mechanisms into teacher professional development initiatives to promote continuous improvement in teaching practice and enhance student learning outcomes in public elementary schools.

Study of employee performance measurement, evaluation and management practices in tourism and catering companies in Szeklerland(with special reference to Harghita county)

As a resource, people are one of the most important factors in the modern economy. From a subjective measurement approach, it can form the basis of business performance measurement. In this research, I am looking for answers to the question: what does business practice show, and how consistent is it with theoretical findings? The results of the research show that companies operating in the hospitality sector in Harghita County are consistently aware of the fact that employee performance contributes greatly to company performance. For this very reason, employee guidance, performance monitoring and feedback are considered significantly important. Employee performance is measured and evaluated informally, often on a monthly basis. The standardised, formal form of measurement, on the other hand, is only done annually, from time to time when necessary. However, its frequency increases significantly with the size of the company. Companies are moderately satisfied with the current employee performance measurement and evaluation. They are therefore aware that there is room for improvement. In their opinion, the introduction of a performance management system in the future would make a significant contribution to solving the problems discussed in the research. In doing so, it would also contribute to the improving of the company's business performance at the same time. Our development objective could be to provide guidance in this area for the future.

The Influences of Multi-Level Environmental Regulations on Firm Performance in China

Abstract A multi-level perspective of how environmental regulations affect firm performance receives less attention. By document analysis and semi-structured interviews, this study examines the influences of environmental regulations from the central government, the local governments, and the corporate on firm performance with a case study based on a state-owned enterprise named SINOPEC Yangzi Petrochemical Company (SYPC) in China. The findings show that the regulations from different levels exert distinct but interconnected influences on performance of SYPC. The guiding concepts from the central government, the prescriptive standards from the local governments, and the performance management systems from the SINOPEC headquarters incentivize SYPC to innovate green technology. Technical upgrade, good relations with the government, and popularity in the public due to the implementation of regulations improve economic performance of SYPC, though which is not the priority of the company. SYPC actively implements environmental policies but also acts as a part of the strategy of SINOPEC circumventing regulations.

Effective Performance Climate for State-Owned Enterprises: A Case Study of BEI’s Performance Management System

Using BEI’s performance management system as a case study, this study investigates the creation of an efficient performance environment within the context of a state-owned enterprise in China. The company utilizes goal orientation and skills, competence, and knowledge orientation as primary components, underlining the importance of tracking and managing the performance process. This optimizes the application of performance outcomes, transforming employees' generalized knowledge, skills, and abilities (KSAs) into specific KSAs. This ensures a consistent performance climate with the strategy and thus improves organizational performance. Additionally, technical term abbreviations are explained upon first use. Focusing on KSAs and creating a performance climate that aligns with the strategy is necessary to improve organizational performance. This study outlines the implementation of a goal-oriented performance appraisal process and a corresponding performance appraisal system based on KSAs. Through a case study of BEI's performance management system, the research demonstrates its beneficial effect on corporate performance and thoroughly investigates its characteristic features, including legitimacy, effectiveness, relevance, fairness, and content environment. The study outlines the practical and enlightening effects of implementing an appropriate performance climate that aligns with Chinese state-owned enterprises’ cultural values. It also emphasizes the need for diverse organizations and industries to perform climate models that cater to their unique needs.

The collaborative approaches of the knowledge-based performance management system and lean six sigma to improve contractor productivity and safety performances

Purpose This paper aims to design a hybrid model of knowledge-based performance management system (KBPMS) for facilitating Lean Six-Sigma (L6s) application to increase contractor productivity without compromising human safety in Indonesian upstream oil field operations that manage ageing and life extension (ALE) facilities. Design/methodology/approach The research design applies a pragmatic paradigm by employing action research strategy with qualitative-quantitative methodology involving 385 of 1,533 workers. The KBPMS-L6s conceptual framework is developed and enriched with the Analytical Hierarchy Process (AHP) to prioritize fit-for-purpose Key Performance Indicators. The application of L6s with Human Performance Modes analysis is used to provide a statistical baseline approach for pre-assessment of the contractor’s organizational capabilities. A comprehensive literature review is given for the main pillars of the contextual framework. Findings The KBPMS-L6s concept has given an improved hierarchy for strategic and operational levels to achieve a performance benchmark to manage ALE facilities in Indonesian upstream oil field operations. To increase quality management practices in managing ALE facilities, the L6s application requires an assessment of the organizational capability of contractors and an analysis of Human Performance Modes (HPM) to identify levels of construction workers’ productivity based on human competency and safety awareness that have never been done in this field. Research limitations/implications The action research will only focus on the contractors’ productivity and safety performances that are managed by infrastructure maintenance programs for managing integrity of ALE facilities in Indonesian upstream of oil field operations. Future research could go toward validating this approach in other sectors. Practical implications This paper discusses the implications of developing the hybrid KBPMS- L6s enriched with AHP methodology and the application of HPM analysis to achieve a 14% reduction in inefficient working time, a 28% reduction in supervision costs, a 15% reduction in schedule completion delays, and a 78% reduction in safety incident rates of Total Recordable Incident Rate (TRIR), Days Away Restricted or Job Transfer (DART) and Motor Vehicle Crash (MVC), as evidence of achieving fit-for-purpose KPIs with safer, better, faster, and at lower costs. Social implications This paper does not discuss social implications Originality/value This paper successfully demonstrates a novel use of Knowledge-Based system with the integration AHP and HPM analysis to develop a hybrid KBPMS-L6s concept that successfully increases contractor productivity without compromising human safety performance while implementing ALE facility infrastructure maintenance program in upstream oil field operations.

Feature extraction for artificial intelligence enabled food supply chain failure mode prediction

The Farm to Fork Strategy of the European Commission is a contingency plan aimed at always ensuring a sufficient and varied supply of safe, nutritious, affordable, and sustainable food to citizens. The learning from previous crises such as COVID-19 indicates that proactive strategies need to span numerous levels both within and external to food networks, requiring both vertical and horizontal collaborations. However, there is a lack of systematic performance management techniques for ripple effects in food supply chains that would enable the prediction of failure modes. Supervised learning algorithms are commonly used for prediction (classification) problems, but machine learning struggles with large data sets and complex phenomena. Consequently, this research proposes a manual approach to feature extraction for artificial intelligence with the aim of reducing dimensionality for more efficient algorithm performance, and improved interpretability/explainability for benefits in terms of ethics and managerial decision-making. The approach is based on qualitative comparative analysis informed by in-depth case knowledge which is refined through Boolean logic, yielding solutions that reflect complex causality as opposed to single failure point modes. Two case exemplars are presented to support the proposed framework for implementation: export readiness of dairy supply chains under the Russia-Ukraine war, and egg supply chain sustainability during COVID-19 lockdown in the United Kingdom.

Insight into facilities management market in the UAE: trends, drivers, and threats

PurposeThe UAE is among the fastest-growing facilities management (FM) markets globally. Nevertheless, conclusive evidence on this market is scarce in the literature. Therefore, this paper aims to provide an in-depth insight into the FM market in the UAE.Design/methodology/approachFourteen interviewees were purposively selected to provide insight into FM status through their field experiences. A SWOT analysis of their answers held place.FindingsInterviewees revealed that the main trends of FM in the UAE include interests in sustainability, integration of technology, health and safety, outsourcing FM, switching to total facilities management (TFM), and performance management systems use. Besides, the quality of the service in the FM market is driven by the real-estate boom, services sophistication, the increasing awareness of FM and focus on the quality of services. Furthermore, the interviews found that the recruitment of poorly skilled labors can threaten the FM market to meet the allocated budget, misperception of FM, the value of money, the lack of continuous follow-up with recent advancements in technologies and the lack of performance measurement models.Originality/valueThis paper highlights the major trends, drivers and threats of the FM market in the UAE, and the implications of its findings can direct FM organizations and researchers in their practices.

Research on Multi-objective Optimization Model of Power Storage Materials Based on NSGA-II Algorithm

Aiming at the problems of slow convergence speed and low precision probability of multi-objective optimization of energy storage materials, a multi-objective optimization model of energy storage materials based on NSGA-II algorithm was proposed. The association rule set of storage materials in the joint supply chain operation performance management system is extracted, and the rough vector feature distribution set multi-objective optimization method is used to decompose and optimize the characteristics of storage materials in the joint supply chain operation performance management system. Using NSGA-II optimization analysis method, this paper summarizes the power storage materials under the joint supply chain operation performance management system, and summarizes three kinds of inventory control: periodic inventory, inventory coding, and computerized inventory. Combined with the positive regression learning method of organizational operational performance, the multi-objective optimization decision of electric storage materials under the joint supply chain operational performance management system is realized. The simulation results show that under the joint supply chain operation performance management system, the proposed method reaches the optimal convergence after 65 iterations, the convergence speed is fast, and the accuracy probability reaches 1.000 after 80 iterations, which solves the problems of slow convergence speed and low accuracy probability, and has a good scheduling ability of energy storage materials.

Enhancing Performance Management Systems in a challenging environment

Amidst the backdrop of military conflicts, climate change, pandemics, and social disparities, it is clear that firms must acquire the necessary skills to effectively learn, respond promptly, and mitigate these global occurrences. Increased invest-ment in the deployment of robust and efficient performance management sys-tems is necessary to effectively lead firms in implementing their corporate strategy. Performance measurement systems encompass many processes, methods, and tools that are designed to quantitatively assess critical factors in order to facilitate the execution of a strategy. Moreover, these systems may serve as catalysts to promote debates and conversations, leading to the identification of improvement activities for corporate goals and performance. As a result, firms can achieve more rational growth. Moreover, when used and adjusted correctly, performance as-sessment systems enable firms to adapt and progress in accordance with the eco-nomic and social environment, as well as technological advancements, thus facing challenging contexts. Indeed, in performance measurement systems, it is crucial to ensure that the pa-rameters and measurement methods are appropriately adjusted. This is necessary to avoid a situation where the company's strategic goals, such as digitalization or sustainability, are measured in an unsuitable manner, delayed, and without align-ment with the formulated strategy or necessary adaptations. The volatility caused by external variables, such as emerging technology, envi-ronmental issues, crises, and organizational restructuring, influences and drives companies to implement and increase the utilization of performance measure-ment systems, which must be custom-designed to be aligned with the company's requirements. Indeed, the consensus in the research is that there is no universally applicable performance management system. Instead, its design is contingent up-on contextual factors such as the environment, technology, strategy, and culture.

Pengaruh Tingkat Efisiensi dan Produktivitas SDM dalam Menjalankan Operasional Guna Meningkatkan Mutu Layanan Jaminan Kesehatan Nasional (JKN)

In the era of globalization and digital, innovation is one thing that is discussed a lot by humans in order to try to create a form or thing or object that can make an activity more effective and efficient. The challenge to continue to innovate does not only come to individual people but also extends to the organizational scope. This research aims to look at the dynamics that occur in the innovation process carried out by BPJS Health by taking a case study on the SDM performance management system. Data was obtained through interviews and observations, research sources used a qualitative approach. With the aim of knowing the influence of the level of efficiency and productivity of human resources in carrying out operations in order to improve the quality of national health insurance services (JKN) . The innovation of the performance management system at BPJS Health is a concrete form that the organization sees employees as talents and as the main competitive asset and key factor for the organization's success in the future.