Visitor Perceptions Research Articles

Visitors’ Experiences of Deyrulzafaran Monastery Through Netnography Approach

This article analyzes the experiences and perceptions of visitors to Deyrulzafaran Monastery using the netnography method. Netnography is a research method that aims to understand participants' experiences and perspectives in depth by examining content shared in online communities and social media platforms. The study reveals how the touristic experiences of Deyrulzafaran Monastery are perceived by examining visitor comments on TripAdvisor. As a result of the content analysis, the experiences of visitors to Deyrulzafaran Monastery were determined as six components. These components; unforgettable experience, satisfaction, intention to recommend and revisit, historical experience, cultural learning experience, gastronomic experience and guide features. This netnographic analysis aims to contribute to a better understanding of visitor experiences of cultural and historical sites and the development of tourism management strategies. Especially in the digital age, analyzing visitor feedback provides important information on how tourism destinations can adapt to meet visitor expectations.

Assessing the Recreational Resource Value of National Park Based on Visitor Perception—A Case of Three-River-Source National Park in China

National parks serve as critical practical sites for advancing the concept of “harmonious coexistence between humans and nature” and hold a strategic role in establishing global ecological security barriers. Scholars and decision-makers have expressed significant interest in rigorous assessments of the recreational resource value in national parks. This paper focuses on the Three-River-Source National Park, examining the characteristics and components of its recreational resource value through the lens of human–environment relationship theory. Analysis spans dimensions of geological and geomorphological value, ecological service value, historical and cultural value, and aesthetic landscape value. By extracting visitor comments rich in vocabulary related to their perceptions, this study compares variations in resource values and the “resource value–visitor perception” synergy within Three-River-Source National Park, employing text analysis, semantic network analysis, and coordination analysis methods. The findings reveal that (1) Visitor perceptions of recreational resource value display a clear hierarchy, with aesthetic landscape value (43.6%) ranking highest, followed by geological and geomorphological value (26.7%), historical and cultural value (19.3%), and ecological service value (10.4%), showing significant variation among categories; the vocabulary across these value types exhibits a pronounced long-tail distribution. (2) The recreational resource value in the park forms a distinct core centered on prominent attractions, accompanied by patterns of vocabulary aggregation and dispersion. (3) Visitors demonstrate strong synergy in their perception of geological and aesthetic value, weaker perception regarding historical and cultural value, and a relatively narrow understanding of ecological service value. This research enhances public comprehension of the recreational resource value of national parks and provides a scientific foundation for the conservation and sustainable use of recreational resources in national parks, advancing the realization of their recreational functions.

The Impact of Park Environmental Characteristics and Visitor Perceptions on Visitor Emotions from a Cross-Cultural Perspective

Assessing the perception of urban parks and understanding the relationship between environmental characteristics and conflicts in park usage are crucial for the design and management of urban parks. However, quantifying perceptions of parks in large spaces poses challenges, and different regional cultures also exhibit variations in park usage. Therefore, this study aims to explore from a cross-cultural perspective how the environmental characteristics and perceptions of parks affect visitors' emotions. This research collected online comment data from Weibo check-ins in Shanghai and tweets in London between 2022 and 2023. It applied natural language processing (NLP) technology using SnowNLP for sentiment semantic keyword extraction, identifying the sentiment index of each data entry to quantify visitors' sentiments towards urban parks in Shanghai and London. Simultaneously, street view panoramas were obtained for semantic segmentation using the SegNet model and ADE20K to quantify spatial perceptions as independent variables. On this basis, we used nonlinear regression models and MGWR models to explore the relationship between visitors' sentiment values in parks and the park environment. The results showed that walkability in Shanghai was found to more easily bring positive sentiments to visitors, while visitors in London paid more attention to imageability. Walkability, accessibility, and imageability are of the same importance in Shanghai and London, but the correlation and emphasis of visitor perceptions differ, indicating potential conflicts in park usage among different user groups in the two cities' urban parks. Overall, our study offers differentiated planning suggestions that can provide information for urban design decisions, ultimately contributing to the improvement of human well-being.

Analisis Tingkat Kenyamanan Ruang Terbuka Hijau Publik pada Taman Alun-Alun Merdeka Kota Malang

Merdeka Square Park in Malang City is one of the parks which is a favorite place for the people of Malang to do recreation. Apart from being a favorite place, the location of this park is also very strategic, which is right in the middle of the city or directly adjacent to the main road where many vehicles pass. Based on the location of this park, it is necessary to conduct research related to the level of comfort in the park based on visitor perceptions and the level of thermal comfort. This research was conducted to determine the level of comfort that exists in Merdeka Square Park, Malang City. The research method used is THI (temperature humidity index) to analyze the level of thermal comfort and the Likert scale to analyze the comfort level of the park based on visitor perceptions of nine indicators or influencing factors, namely beauty, cleanliness, safety, circulation, shape, aroma/smell- smell, noise, lighting, and climate. Based on the results of the study, it was found that this park has an average THI value of 25.8 0 C with a fairly comfortable category. Then, for the level of comfort based on visitor perceptions, it was found that the indicators of beauty, safety, circulation, shape and climate fall into the very comfortable category. Meanwhile, for indicators of cleanliness, aroma/odors, noise, and lighting fall into the quite comfortable category.

Comparison of Nature Tourism in Two Hungarian Forest-Dominated Areas—Results of Visitor Surveys

Recreation and nature-based tourism targeting forests are important cultural services provided by forests, and are also considered non-productive social functions of forests. Many factors influence the demand for forest recreation and tourism that are worth exploring for each forest area. The main aim of our study was to compare the results of visitor surveys related to two mountainous forested areas (Börzsöny and Cserhát) that are both located near to the capital city of Budapest but have different characteristics regarding the forests, accessibility, and the level of tourism infrastructure and services. The questionnaires focused on the characteristics of the visits, perceptions of visitors regarding the values of the areas, and the development needs besides the characteristics of the respondents. In addition to basic statistics, Chi2 and Fisher’s exact tests were used to detect the differences between the two sites. Despite the different characteristics of the study areas, the main results were quite similar at both sites. Most respondents came from Budapest or within a 60 km distance of the sites by car with family and friends, mainly for hiking and nature walks, and spent less than a day in the areas. The state of forests was perceived as good in both areas. Landscape and fresh air were the most attracting factors for visiting both sites. There was a demand for more guided tours, and regarding tourism infrastructure development needs, benches and toilets ranked high at both sites. However, there were also some slight differences between the sites. For example, Börzsöny was visited more frequently, and railway and bicycle were more often used to access this site. Pleasant climate, easy access and fresh air were more important reasons to visit Börzsöny, and it was more associated with wilderness. In Cserhát, low prices and cultural values seemed more important reasons to visit; Hollókő as a world heritage site was highlighted, and more nature-related and other tourism development needs were mentioned regarding this site. These differences were probably due to the different characteristics of the forests (more mosaic forests in Cserhát), the level of the public transportation network, tourist infrastructure and services (higher in Börzsöny), and cultural heritage (more important in Cserhát). Based on our results, Cserhát needs more development in tourism infrastructure and services, while in Börzsöny, the development of a visitor management plan would be useful to harmonize the different uses of the forest.

'I never knew it was so prevalent': Experiences and perceptions of student health visitors recognising and responding to domestic abuse in practice placement settings.

Health visitors have a key role in supporting and protecting adults and children affected by domestic abuse. The study aimed to examine the experiences and perceptions of student health visitors recognising and responding to domestic abuse in practice placement settings. Semi-structured interviews were conducted with five student health visitors in the United Kingdom. Interviews were transcribed and analysed using interpretive phenomenological analysis. Four superordinate themes were identified: 'part and parcel of health visiting practice'; 'challenges in identifying domestic abuse'; 'uncertainty and apprehension'; 'strengthening knowledge and confidence'. All participants had engaged in practice activities related to domestic abuse within SCPHN placements, commonly expressing a sense of disbelief at the scale of the issue in practice. Difficulties and unease regarding identification and management of domestic abuse were reported. Access to support and opportunities to reflect and 'talk things through' were found to be important for students regarding this sphere of practice. The findings contribute to the body of knowledge about domestic abuse-related practice within nursing. Recommendations made may contribute to practice development and help inform future teaching and educational strategies within SCPHN programmes.

Commentary: 'I never knew it was so prevalent': experiences and perceptions of student health visitors recognising and responding to domestic abuse in practice placement settings.

Commentary: 'I never knew it was so prevalent': experiences and perceptions of student health visitors recognising and responding to domestic abuse in practice placement settings.

PERSEPSI TAMPILAN PEWARNAAN HIDANGAN AKIBAT TEMPERATUR WARNA CAHAYA DAN DAMPAKNYA PADA SELERA BERSANTAP DI CAFE

Correlated Color Temperature/CCT from artificial lighting in casual dining area at cafés is used to guide visitors visual perception through the interior atmosphere and dish display when served. Its visual impact triggers a non-visual response in the form of the visitors perception to rise appetite. This research aims to see the strength of causal relationship between perception of the dish display and the appetite for dining. A descriptive approach is used through questionnaire to examine the magnitude of this relationship using simple linear regression. The results show that the clarity of the dish display impact strongly on visitors perception on dish display (R Square 87.81%). Then, perception on dish display gives strong impact on appetite (R Square 87%). This research concludes that neutral CCT preferences give higher impact on dining appetite since the perception on the dish display has previously evaluated positive

갯벌 방문객의 경관 및 소리경관지각과 환경연결감 및 회복경험, 회복관련자기효능감, 재방문의도의 구조적 관계

갯벌 방문객의 경관 및 소리경관지각과 환경연결감 및 회복경험, 회복관련자기효능감, 재방문의도의 구조적 관계

Visitor Perceptions of the Implementation of GeoBeat Ecotopia as an Implementation of Sustainable Events at Geo Open Space, Kerobokan Kelod

Visitor Perceptions of the Implementation of GeoBeat Ecotopia as an Implementation of Sustainable Events at Geo Open Space, Kerobokan Kelod

Visitor Perceptions of Service Quality in Promoting Environmental Sustainability at Umbul Bening Water Park, East Java

Purpose: This research aims to determine tourists' perceptions regarding service quality based on environmental sustainability and to create a service quality model to support ecological sustainability at the Umbul Bening tourist attraction. Research methods: The research uses a sequential exploratory mix-method, with an accidental sampling technique of 322 respondents; quantitative data is processed using SERVQUAL (service quality) and IPA (critical performance analysis), while qualitative data processing is analyzed using FGD (focus group discussion). Results and discussion: The research results show that tourists' perceptions of service quality based on environmental sustainability are not good, with a gap in service quality, especially related to environmental quality. Implication: The service model referring to servicescape is an alternative for creating environmental quality in providing services using the SOR (stimulus, organism, response) paradigm approach, which is expected to be able to influence employee consistency in carrying out their work to support environmental sustainability.

The Innovative Design of Museum Education System in China based on Visitor Perception Analysis

ABSTRACT The evolution of museums has transitioned from being centered on “objects” to “people,” emphasizing the human experience as pivotal in museum education development. According to the cognitive characteristics and factors of museum visitors, this paper explores the key factors influencing visitor perception through quantitative and qualitative user studies. Subsequently, an innovative museum education system is devised, integrating robotics and mobile applications to provide guidance and companionship to visitors. Finally, the evaluation at the Zhejiang Provincial Museum validates the system’s efficacy in enhancing educational experiences. This study aims to analyze the key factors affecting perception and design an innovative system to optimize visitor learning experiences and learning outcomes, thereby enhancing the educational impact of Chinese museums and contributing to the revitalization of traditional culture.

Analisis Kesesuaian dan Daya Dukung Kawasan Ekowisata Mangrove di Pulau Osi

Osi Island is included in the leading tourist destinations of Western Seram Regency. The island has a major attraction, namely a mangrove forest along a wooden bridge with a length of 1,300 meters. The problems in this study are that there is no clean water, some facilities are not good, access in ecotourism areas such as bridges and trails are starting to have holes. The purpose of this study is to determine the existing condition of mangrove ecotourism, as well as to analyze the value of suitability and carrying capacity of mangrove ecotourism areas. This study uses descriptive analysis methods, visitor perception analysis, suitability analysis and area carrying capacity analysis. The results obtained are that the existing condition of the Osi Island mangrove forest ecotourism has cool forest conditions along the bridge and clean sea views, but the access (trails and bridges) to Osi Island is still damaged and there are supporting facilities and infrastructure that are already available. The total score of the results of the mangrove ecotourism condition of Osi Island is included in the S2 category (Appropriate), with a total score of 68 and a tourism suitability index of 78%, meaning that it can be used for ecotourism activities and the carrying capacity of the mangrove ecotourism area on Osi Island is 409 people per day

Visitor’s Perception towards Event Management in Kathmandu Valley

Background: Events are significant drivers of tourism and play a key role in the development and marketing of destinations. In Kathmandu Valley, the increasing trend of event organization has raised questions about visitor perceptions toward event management. However, no previous study has explored this topic in Nepal. Objective: The study aims to analyze visitor perceptions of event management in Kathmandu Valley, focusing on how affective engagement influences these perceptions and identifying areas for improvement. Method: An exploratory research design was adopted to uncover the realities of visitor perceptions. Quantitative data was collected from 343 respondents and analyzed using both descriptive and inferential statistics. Structural Equation Modeling (SEM) was employed to examine the relationships between variables. Result: The study found that affective engagement significantly impacts visitor perceptions. Attendees expect high-quality service from event companies and are likely to share their experiences on social media platforms like Facebook. Most respondents were between the ages of 21-30, indicating a strong youth interest in event attendance. The analysis revealed that one independent variable, affective engagement, had a significant effect on one hypothesis related to contingent factors, while another hypothesis was rejected. Conclusion: Event management companies in Kathmandu Valley should prioritize affective engagement, addressing attendees' emotions and feelings. Enhancing internal management practices can lead to better service delivery, addressing common issues such as overcrowding, location, and security. Additionally, adopting modern technologies could further attract and satisfy attendees, improving overall event experiences. Paper Types: Research Paper Key words: Event management, Planned behavior, Affective engagement, SEM, Quality of the event JEL Classification: C38, D9, N95, N3

Heat Stress Impacts on Coral Reef Ecosystems and Communities: An Evaluation of Visitor Perceptions, Behaviors and Substitution Effects in the Florida Keys National Marine Sanctuary, USA

Evaluating the effects of environmental events across both biophysical and social dimensions is important in establishing a holistic view of such events. This study focuses on the impact of a devastating heat stress incident that occurred in many locations across the Caribbean region and South Atlantic during the 2023 summer season. The survey and focus of data collection was within Monroe County, a unique nature-based setting south of Miami, Florida, USA. The impact of the heat wave is still being calculated at the time of submission of this paper, but indications are that there was a major negative impact. The survey and data collection sought to understand recreationists’ perceptions, knowledge, and behavior changes as result of the heat stress impact in the Florida Keys. Respondents were interviewed during community workshops in person and through an online sample of boating/angler license holders. The results indicated a change in behavior by some respondents, which may have a longer-term economic impact, along with trends of satisfaction with outdoor recreation over time. This rapid survey method can be applied to future scenarios where social and economic data are needed to fully contextualize environmental impacts in addition to biological endpoints.

The unique preservation of Yves Saint Laurent’s birthplace: A singular cultural heritage in Oran

Abstract In 2020, the Affane Mohamed Foundation initiated the restoration of the Yves Saint Laurent house in Oran, Algeria, led by architect Youcef Fernane. The project aimed not only to restore the artist’s birthplace but also to showcase his first private theatre, sketches, drawing table, study, and personal bedroom. The house, built in 1925 in the Plateau Saint-Michel district (now Hai Sidi El Bachir), exemplifies neoclassical architecture with Art Deco influences. This project stands out as a unique initiative in Oran, where the preservation of public figures’ homes is rare, making it an exception in Algeria. The restoration, completed in 2022, has attracted significant attention, drawing visitors locally and internationally, particularly through social media, highlighting the cultural and historical value of the site. The research addresses visitor feedback, hypothesising variability in their testimonials, which serve as constructive criticism of this initial tourism initiative in Oran. The dual objectives are to illuminate the significance of the Yves Saint Laurent residence and to analyse visitor perceptions and attitudes towards this memorial site. Methodologically, the study is based on documentary research, including recent surveys and photographs from the Youcef Fernane design office and qualitative data from online questionnaires and visitor books. The results highlight the house’s importance as a cultural landmark but also reveal a lack of publicity, affecting its visibility. Conclusions suggest that the museum significantly enhances Oran’s cultural landscape, offering emotional and educational experiences. However, there is a need for better promotional efforts to increase its visibility and appeal to a broader audience, emphasising the importance of strategic marketing and visitor experience improvements for future projects.

제주곶자왈도립공원 이용가치 제고를 위한 방문객 인식 연구 - 중요도-만족도 분석(IPA)의 적용을 통해

This study was conducted to prepare a plan to improve the value of use through an IPA on the perception of visitors at the Jeju Gotjawal Provincial Park. Jeju Gotjawal Provincial Park is operated by establishing a basic plan for efficient use based on a legal management system for conservation. It is managed as an important environmental asset of Jeju Island, and 200,000 visitors visit Gotjawal every year to enjoy its vegetation and environment. In this study, considering the variables related to the use of natural parks in previous studies, we extracted items to prepare measures to improve the characteristics and use value of Jeju Gotjawal Provincial Park and constructed a scale by dividing them into playfulness, comfort, convenience, and economic factors. IPA was implemented through a survey, and implications were derived for each matrix. Currently, Jeju Gotjawal Provincial Park's playfulness as a natural resource showed high satisfaction, and it was found that it was necessary to prepare improvement measures to improve convenience. In addition, it was found that additional research in terms of economic feasibility was necessary to improve the value of use. If future research is conducted to overcome the fact that the data collection period of this study is limited to a specific period, it is expected that field applicability will be further increased.

노들섬 연상 키워드 분석을 통한 아이덴티티 통합 디자인 전략 - AI 생성형 이미지를 중심으로

As part of place branding research, this study aims to identify the experience of Nodlesum, a complex cultural space, to define its unique identity and propose a brand identity design direction using AI-generated images. First, we analyzed online data to derive keywords related to Nodlesum. In addition, we conducted a visitor perception survey to derive associated experience keywords and associated image keywords. Based on the keywords, we used AI-generated images to refine the brand visual identity and character design, and then derived a utilization strategy centered on merchandise. The significance of the final result is as follows. First, we defined the unique identity of Noddle Island based on user perceptions and prepared a prototype of the brand identity and practical results. Second, it provided a conceptual shift in place branding with an integrated approach to visitor perception and place brand identity design. Third, we prepared a brand identity strategy system that can be applied to idle spaces or public spaces that have difficulties in establishing a clear communication system. Fourth, by utilizing AI-generated images in the design process, we confirmed the potential of AI as a collaborator in the creative realm and a means of expanding thinking. This study is significant in that it is a design attempt to expand the perspective of place brand identity design and explore more practical and diverse ways of utilizing AI.

Visitor Perceptions and Development Strategies for the Kanaga Hill Natural Tourism Object, Mount Ciremai National Park

The purpose of this study was to determine visitor perceptions and development strategies for the Kanaga Hill tourism object. The method used is purposive sampling while for data analysis using a Likert scale and SWOT analysis. The results of visitors' perceptions of the Kanaga Hill tourism object produce a good scale value while for the development strategy: Kanaga Hill tourism object provides opportunities for the community to grow a better economy. The use of Kanaga Hill tourist objects for educational and research facilities. Adequate accessibility for tourists who visit. Promotion that has been going well to attract tourists to visit. The perception of visitors to Kanaga Hill tourism object is good from three variables, while for the development strategy there are four alternatives SO strategies that can be used are Kanaga Hill tourism objects provide opportunities for the community to grow a better economy and the use of Kanaga Hill tourism objects for educational and research facilities. Accessibility is adequate for visiting touristsand Promotion that has gone well to attract tourists to visit.

Urban transformations and tourist impact of events. The Holy Week in Seville

Introduction: Events can have a deep and long-term impact in urban transformations, due to the effects in the urban landscape and the reinforcement of urban services. In addition, tourist perceptions of urban destinations are significantly affected by their experience of events. Methodology: The objective is to analyse the impact of the Holy Week in Seville in terms of urban presence and visitor perceptions. A mixed methodology is applied involving questionnaires to visitors, spatial analysis of reinforced urban services, routes and movement of attendees, registration of related activities, and analysis of public policy documents. Results: There is a relatively low visit to heritage sites and tourist attractions during Holy Week, mainly because most tourists repeat the visit to the event. Attendees show a great satisfaction with all aspects related to the event in general, especially those who live in the city and who come from abroad. Discussion: The key aspects to improve are mobility and the visit to other resources apart from the event. Conclusions: The Holy Week is an important event in terms of the number of visitors, economic impact, and civic pride, and improving the quality of urban services is the key to ensuring tourists and residents satisfaction.