The article analyzes situation with senior citizens as a special socio-demographic group of population during the first and second waves of the COVID-19 pandemic. The purpose is to analyze the state of this group during the period under review, attitude of the elderly to restrictive policies, impact of social isolation on their physical and mental health, and overall social well-being. The theoretical and methodological basis of the study is the concept of active longevity and phenomenological approach in sociology. The empirical base of the study included 42 non-formalized interviews with elderly citizens aged 65 to 94 years, conducted in May-November 2020. To process the interviews, the authors used the phenomenological method of Colaizzi, which has significant potential for qualitative research, especially in cases when result are much dependable upon the respondent’s personal experience, his or her perception of events. The data obtained through the interview were structured in line with the following five main blocks, namely: attitude to policy measures that have directly affected the elderly; changes in usual way of life; limited access to medical services; perception of age as a negative factor; and organization of services to older citizens during the pandemic. The study participants have demonstrated a fairly wide range of opinions, including assessment of structural problems, direct reflection on state policy measures to curb the pandemic, description of difficulties related to adaptation to the new routine mode of life, information and communication deficiencies. The authors have identified the “pain points” in the state of the elderly during the COVID-19 pandemic: the health and social systems turned out to be unprepared to work in the crisis conditions of the new reality. Analysis of daily life of the elderly during the COVID-19 pandemic changes perception of active longevity and puts on the agenda the need for more comprehensive consideration of the needs of older citizens at the planning and implementation stage of state policy and management in social welfare and public health.