Perceived Level Of Performance Research Articles

Impact of Quality Management Systems on Corporate Efficiency in Public Health Providers

The quality management system (QMS) develops an ethnicity of constant development and legal obedience, which advanced minor errors, process efficacy and develop manufactured goods quality, these benefits are increase corporate effectiveness. Inferior expanses, improved client approval, and residential corporate efficiency (CE) are inferences of QMS. The study investigates the impact of QMSs on the CE of Indian public health providers. Research dataset was gathered from a survey of 380 Indian public healthcare providers, involving respondents (178) from various categories. Data evaluates Statistical Package for Social Sciences (SPSS) software utilizing factor analysis, one-way analyses of variance (ANOVA), and correlation analysis. This investigation exposed the QMSs of these Indian public health care providers necessitate a separate sector devoted to excellence and fundamental quality opinion. The results reveal that subjective and objective performance (SOP) is the most significant factor influencing performance in healthcare, with the highest P-value of 0.004. This indicates a strong impact on organizational performance. Moreover, it was explored how these QMS elevated the company’s perceived performance levels while having a minor optimistic outcome on financial presentation. QMSs in Indian public health providers recover CE and foster a quality and responsibility ethnicity by inserting an importance on identical processes, continuous enlargement and patient care.

The Impact of the SARS-COVID-19 Lockdowns on the Subjectively Perceived Performance Level of Amateur Athletes after Returning to the Gyms.

Since December 2019, few issues have garnered as much global attention as severe acute respiratory syndrome coronavirus 2 (SARS-CoV-19). The imposed lockdowns in 2020/21, which led to the closure of all gyms, barred people from participating in their favourite sports activities. This study explores athletes' self-evaluations of their performance levels upon return to training facilities post-reopening. Data were collected in May 2021, after the end of the second lockdown, using a national online questionnaire. The study recorded 20 demographic and training-specific parameters to discern the factors influencing self-perceived performance upon resuming gym activities after the 2020/2021 lockdown. A total of 1378 respondents participated in the study. Of the total number of participants, 27.5% (365) reported regaining 100% of their original performance level after reopening their studios, a proportion that comprised 212 males, 150 females, and 3 individuals of unspecified gender. Additionally, 35.7% (474) estimated their performance level to be up to 75%, followed by 30% (398) recording their performance level at 50%, and a minority of 6.8% (90) determining their performance level to be up to 25%. Exercise intensity prior to lockdown, training experience, sex, and concurrent practice of another sport significantly influenced the athletes' self-assessment of their current fitness levels (p > 0.001, p > 0.001, p > 0.001, and 0.006, respectively). We need to understand the factors that shape self-perception, especially in case of another lockdown, in order to provide preventive assistance concerning mental and physical well-being. Positive influences on self-perception include prior athletic experience, intensive training before the lockdown, and continued participation in sports throughout the lockdown. Younger age is also favourable, but this may not necessarily reflect the benefits of youth; rather, it could indicate the current lack of accessible online sports activities for older individuals. Women, however, might have a less favourable perception of their own athletic performance.

Firm performance and perceptions of market orientation

ABSTRACT This article investigates the relationship of the internal perception of market orientation by managers and salespeople, as well as the external perspectives of customers, across varying levels of company performance in the context of business-to-business (B2B) interactions. Market orientation was measured on cultural and operational dimensions of intelligence generation, intelligence dissemination, and responsiveness. Performance was measured across quartiles of both actual and perceived performance. ANOVA was employed to assess differences among respondent categories, with Bonferroni post hoc tests revealing significant distinctions between them. Across actual performance levels, managers and salespeople indicated no differences in any measures of market orientation whereas customers exhibited a difference in cultural market orientation. Across perceived performance levels, salespeople and customers displayed differences in all measures of market orientation. Managers, on the other hand, revealed differences in the operational measures of intelligence generation and responsiveness. The research is based on 111 business units of a B2B Fortune 500 company. This study contributes to existing literature on market orientation by exploring a previously unreported area, shedding light on the relationship between internal and external perspectives of market orientation in the B2B domain.

The Influence of Subjective Perceptions and the Efficacy of Objective Evaluation in Soccer School Players' Classification: A Cross-Sectional Study.

The first objective was to investigate the influence of subjective perceptions and the efficacy of objective evaluation regarding the classification of soccer school players by their level of performance. The second objective was to advise on accurate collocation according to objective assessment of players' performance. An objective evaluation of the players' motor performance abilities and coaches' subjective perceptions of the players' levels of performance was conducted with 34 young football players (U11) from Torino FC soccer school. The players were allocated to three groups based on their perceived performance level at the start of the season. The players were evaluated using a field test battery, and team coaches provided subjective ratings of the players' abilities. MANOVA showed significant differences between the playing levels (F = 2.185, p < 0.05; partial η2 = 0.34) in the 10 × 5 shuttle run, 20 m sprint test (objective evaluations), heading, understanding of the game, positioning on the field, speed and agility (subjective perception) (F = 1.951, p < 0.05; partial η2 = 0.43). A discriminant analysis of the field test scores revealed that 76.5% of players were correctly categorised in one of the three performance-level groups. However, the first group (the best players) had the lowest predictive accuracy rate (58.3%). By comparison, the second group (the average players) had a much higher predictive accuracy rate (83.3%), and the third (the weakest players) had the highest (90.0%). These findings support the role of objective performance evaluation in categorising players of different skill in soccer schools.

What Mid-Career Professionals Think, Know, and Feel About Phishing: Opportunities for University IT Departments to Better Empower Employees in Their Anti-Phishing Decisions

Phishing attacks, in which deceptive messages purporting to be from a legitimate contact are used to trick recipients and acquire sensitive information for the purposes of committing fraud, are a substantial and growing problem for organizations. IT departments and professionals may put in place a variety of institutional responses to thwart such attacks, but an organization's susceptibility to phishing also depends on the decisions and actions of individual employees. These employees may have little phishing expertise but still need to react to such attempts on a daily basis. Based on 24 semi-structured interviews with mid-career office workers (70.8% women, averaging 44 years old, with a bachelor's degree or more) at two universities in the midwestern United States, we find that employees self-describe a wide range of levels of awareness of, and confidence, competency and investment in, the organization's proscribed anti-phishing policies and practices. These employees also describe variation in the ways they would prefer to increase their perceived performance levels in all of these areas. In this paper, we argue that in order to empower employees to be better collaborators in an organization's anti-phishing efforts, organizations should embrace a range of efforts akin to the range of expertise among the users themselves. We make four such empowering recommendations for organizations to consider incorporating into their existing anti-phishing policies and practices, including suggestions to 1) embrace educating non-expert users more fully on organizational processes and consequences, 2) provide employees with a standing one-to-one communication channel between them and an IT phishing point-of-contact, 3) keep employees in the loop once phishing reports are made, and 4) avoid testing employees with "gotcha" assessments.

Association of Selected Fitness Variables with Perceived Performance Levels in Lawn Tennis Players

Abstract Objectives Lawn tennis is an explosive sport that involves various fitness parameters such as explosive strength, endurance, power, and agility. Improved physical fitness leads to superior athletic performance. The coach's perception is contingent upon his perception of the player at the time the athlete is comparing himself to the coach. Thus, this study aimed to determine the association between chosen fitness factors and perceived performance by coach in lawn tennis players. Thus, the study aims to detect the relationship between different fitness variables and perceived level of performance in lawn tennis player. Materials and Methods Fifty-two lawn tennis players from two sports academies were measured for various parameters of fitness and perceived performance level as rated by the coach. Statistical Analysis The association between selected fitness metrics and perceived performance in lawn tennis players was investigated using Pearson's correlation test. Furthermore, the data were analyzed with paired t-test for male and female group, and ANOVA was used to analyze the difference between the levels of performance. Results Fatigue index, closed kinetic chain upper extremity stability (CKCUEST) test, and peak power and energy expenditure taken by metabolic equivalent (MET) calculation was found to be statistically different between males and females. While comparing BMI with the peak power, there was a weak positive correlation for males, while for female there was no correlation. Metabolic equivalent, energy expenditure, and peak power were positively correlated with the level of performance; however, fatigue index and level of performance had a negative nonsignificant correlation. Conclusion Peak power, fatigue index, energy expenditure, and BMI were found to be associated in males, but not in females. Peak power and energy expenditure were connected to performance in both genders.

초등예비교사의 영어 교과 TPACK에 대한 중요도-실행도 분석 연구

The present study investigates pre-service elementary school teachers’ perception about the importance of technological pedagogical content knowledge (TPACK) in English education, and their self-evaluation of TPACK performance, and analyzes the priority of educational needs among seven competencies in the TPACK Framework. One hundred and twenty-five pre-service elementary school teachers including six subject education majors participated. To measure their perceptions regarding the importance and performance of seven competencies including TPACK, the two surveys−TPACK Importance Survey and TPACK Performance Survey−were administered. Survey responses were analyzed using the Importance-Performance Analysis (IPA) method. The findings are: First, pre-service teachers’ perceived importance levels were higher than their perceived performance levels in seven competencies. Second, the IPA showed English and Korean education majors must focus on developing TPACK, maintaining the current level of pedagogical content knowledge (PCK). Science and computer education majors must focus on developing PCK in advance. Third, freshmen showed higher levels of importance and performance than juniors; however, according to the IPA, the priority needs for both groups are the same. The findings suggest that the TPACK development program should be adjusted to the pre-service teachers’ needs− which competencies to focus on in priority−according to their majors and grade levels.

The effect of stress levels of nurses on performance during the COVID-19 pandemic: the mediating role of motivation.

BackgroundDuring the COVID-19 pandemic, it is thought that nurses working at more intensive levels and in high-risk areas may increase their stress and decrease their motivations and performance.AimsThis study aimed to determine the effects of stress and work stress on nurses’ motivations and performances.MethodsAn online, cross-sectional survey, which used self-assessment scales to measure perceived stress, perceived work stress, motivation, and work performance was used as a data collection tool. The target population was all working nurses in a hospital.ResultsOne hundred and fourteen nurses completed the questionnaires. The results of the study show that the participants' perceived motivation level (3.131 ± 0.685), perceived stress level (2.885 ± 0.547), and perceived job stress level (3.202 ± 1.067) were at a medium level, while their perceived performance level (3.845 ± 0.783) was at a high level. According to correlation analyses results, increases in perceived stress levels of nurses decrease their motivations (r = −0.502) and performances (r = −0.603). Similarly, increases in perceived work stress levels of nurses decrease their motivations (r = −0.441) and performances (r = −0.534). According to the Structural Equation Modelling (SEM) analysis, motivation has a mediating role in the negative effect of perceived stresses on performance (β = −0.694) and augments such negative effect (β = −0.169). Similarly, motivation has a mediating role in the negative effect of perceived work stresses on performance (β = −0.295) and increases the negative effect of perceived work stress on performance (β = −0.097).ConclusionsNurses’ perceived stress and perceived work stress levels were not high, but an increase in these variables may decrease nurses’ motivation and performance. Thus, controlling nurses’ stress levels and identifying possible stress sources related to the COVID-19 pandemic are important to support nurses in their work.

EVALUATION OF POLICIES ON THE DEVELOPMENT OF PREFABRICATED CONSTRUCTION IN CHINA: AN IMPORTANCE-PERFORMANCE ANALYSIS

ABSTRACTPrefabricated construction (PC) has been regarded as a critical approach to address the challenges confronted by the construction industry in achieving sustainable development. Despite the Chinese government having issued various policies to promote the development of PC, this field remains in its infancy, thus suggesting an unsatisfactory policy system. Few studies have been conducted on the policy evaluation of target stakeholders who are closely related to the policy goal. To fill this knowledge gap, this study innovatively adopts importance-performance analysis to evaluate the policies on PC development with reference to the policy framework, including environmental, demand, and supply instruments. First, the explicit importance and perceived performance levels of policy instruments were investigated through a questionnaire survey conducted in Chongqing, China. Gap analysis indicated that all these policy instruments failed to meet the demand of target stakeholders. The implicit importance of policy instruments was obtained by using partial correlation analysis. Grid analysis revealed that the policy instruments can be divided into basic, key, excitement, and secondary factors, and finally, the most crucial areas of policy improvement were determined. The results of this study indicate different policy instruments were perceived with different importance in improving the policy system of PC development, and stakeholders showed heterogeneous needs of policy instruments of PC development. Generally, all the policy instruments were perceived as negative, and more attention should be paid to the policy instruments of infrastructure construction, technical development, talent support, economic incentives, public services, and guide information. This study confirmed the applicability of importance-performance analysis in policy evaluation and provided new insights into effectively improving the efficacy of policy system in promoting the development of PC.

EVALUATION OF POLICIES ON THE DEVELOPMENT OF PREFABRICATED CONSTRUCTION IN CHINA: AN IMPORTANCE-PERFORMANCE ANALYSIS

ABSTRACT Prefabricated construction (PC) has been regarded as a critical approach to address the challenges confronted by the construction industry in achieving sustainable development. Despite the Chinese government having issued various policies to promote the development of PC, this field remains in its infancy, thus suggesting an unsatisfactory policy system. Few studies have been conducted on the policy evaluation of target stakeholders who are closely related to the policy goal. To fill this knowledge gap, this study innovatively adopts importance-performance analysis to evaluate the policies on PC development with reference to the policy framework, including environmental, demand, and supply instruments. First, the explicit importance and perceived performance levels of policy instruments were investigated through a questionnaire survey conducted in Chongqing, China. Gap analysis indicated that all these policy instruments failed to meet the demand of target stakeholders. The implicit importance of policy instruments was obtained by using partial correlation analysis. Grid analysis revealed that the policy instruments can be divided into basic, key, excitement, and secondary factors, and finally, the most crucial areas of policy improvement were determined. The results of this study indicate different policy instruments were perceived with different importance in improving the policy system of PC development, and stakeholders showed heterogeneous needs of policy instruments of PC development. Generally, all the policy instruments were perceived as negative, and more attention should be paid to the policy instruments of infrastructure construction, technical development, talent support, economic incentives, public services, and guide information. This study confirmed the applicability of importance-performance analysis in policy evaluation and provided new insights into effectively improving the efficacy of policy system in promoting the development of PC.

The impact of financial bootstrapping techniques on perceived performance: an empirical analysis of Costa Rican SMEs

In this study we evaluate how different financial bootstrapping techniques - that we link to the access to financial resources, the relationship with customers and suppliers, and cooperation with other businesses - impact perceived performance among Costa Rican small businesses. The results of the regression analysis on a sample of 120 Costa Rican SMEs for 2017 show that bootstrapping techniques related to customers and suppliers have a significant positive impact on perceived performance, while bootstrapping practices linked to access to finance are negatively correlated to perceived performance levels. The findings also show that labour market experience and business size are positively correlated to perceived performance. This study offers insights on the relevance of including cash-flow managerial practices (i.e., financial bootstrapping techniques) in the performance evaluation of SMEs in developing settings.

Health Reforms in Turkey: The Impact on the Perceived Performance Levels of Health Staff

In this study, the relationship between the levels of participation of hospital staff in health reforms and perceived performance levels were investigated. The data attained from 274 participants were evaluated. The level of participation of health professionals in health reforms was 3.23 and the level of perceived performance was found to be 3.91. When evaluated at the point that 5 represents the highest level, these average scores may be indicative of moderate performance and participation in reforms. It was concluded that there is a relationship between the level of participation in health reforms and performance (r = 0.563, p < 0.01).

Change in basic need frustration in relation to perfectionism, anxiety, and performance in elite junior performers.

The present study examined whether there were different growth profiles in basic need frustration in elite junior performers over a nine-month period. Subsequently, we examined whether the identified growth profiles differed in their levels of perfectionistic strivings and evaluative concerns measured at baseline and, additionally, whether they were associated with higher or lower levels of anxiety and perceived performance level in the end of the period. A sample of 259 (Mage =17.31; SDage =0.97) elite junior performers from sports and performing arts completed an online questionnaire to report their self-ratings of the study variables. The analyses were conducted using growth mixture modeling in Mplus 8.0. Two main contrasting growth profiles were identified in each of the basic need frustration. Perfectionistic strivings were overall higher than evaluative concerns, but did not differ between the growth profiles. Conversely, evaluative concerns differed significantly between the identified growth profiles. Higher levels of evaluative concerns were associated with the most maladaptive growth profiles. Indeed, elite junior performers, who experienced moderate and increasing levels of competence and autonomy frustration, reported higher levels of anxiety and lower levels of perceived performance level than those who reported low and decreasing levels of competence and autonomy frustration. Based on these findings, evaluative concerns and basic need frustration appear to play key roles in the development of maladaptive motivational processes over time.

Effects of Stress on Perceived Performance of Collegiate Aviators

Studies have shown that elevated levels of stress can have a significant impact on an individual’s cognitive processes. This study evaluated the effects of stress on the perceived flight performance of collegiate aviators. The Perceived Stress Scale (PSS) was used to group the participants into one of three stress groups (low, medium, or high). The study participants’ levels of perceived flight performance were also measured using a survey. The results of the study indicated that the low stress group and the medium stress group had perceived flight performance scores that were significantly higher than those of the high stress group. Additionally, a strong negative correlation was found between the participants’ stress levels and their perceived performance levels.

Impact of Fatigue on Performance in Registered Nurses: Data Mining and Implications for Practice

Performance of nurses has a direct effect on the quality and safety of care that is delivered. Fatigue has been identified as a factor that leads to performance decrements in healthcare workers, especially nurses. Determining associations between dimensions of fatigue and performance is imperative to better understanding fatigue in nurses and the potential implications for both patient and provider safety. This article identifies associations between ranges of fatigue levels and significant differences in perceived performance, and analyzes interactions between fatigue dimensions in relation to perceived performance scores. Overall, mental fatigue tended to have higher perceived performance decrements than physical and total fatigue in the highest fatigue ranges. As physical fatigue begins to develop in nurses, physical exertion rather than discomfort is more critical to perceived performance. As acute fatigue levels increase, perceived performance levels continue to decrease, whereas the role of chronic fatigue is relatively constant. Minimizing the development of acute fatigue may help in maintaining higher performance levels. The findings from this study provide valuable information in quantifying the changes in perceived performance with regard to specific fatigue levels, as well as an initial understanding of how the individual dimensions and states of fatigue vary in their association with perceived performance decrements.

Stress and burnout: The significant difference

Burnout is often conceptualized within the framework of stress research. The present manuscript contends that while burnout and strain are both adverse responses to job stressors they seem to have different antecedents, correlates and consequences. The existential perspective is offered as a theory based approach to differentiate the two concepts and point to the distinct features of burnout. Path analysis of data obtained from 1182 Israeli police officers during a Palestinian uprising revealed good reconstruction by the theoretical model and provided tentative support for this proposition. As predicted, job stressors (assumed to be antecedent variables) were more highly correlated with strain than with burnout whereas job importance (assumed to be an intervening variable) was more highly correlated with burnout than with strain. Burnout was more highly correlated than strain with such (outcome) variables as job dissatisfaction, desire to quit the job, physical and emotional symptoms and perceived performance level. Implications for differential treatment of stress and burnout are offered suggesting that the focus in treating burnout should be on enhancing people’s sense of their work’s importance and significance.

Third‐Party Warehousing Selection: A Comparison of National and Regional Firms

Warehousing remains the most frequently outsourced logistics activity, but empirical research on the third‐party selection process for warehousing remains scarce. The main goals of this research were to identify the most critical factors to customers during third‐party warehousing selection and to compare the perceived performance levels of national and regional third‐party firms on each of the selection criteria. Surveys were sent to warehousing customers in several industries. Responsiveness to service needs, quality of management, and track record of ethical importance were rated by customers as the most important selection criteria. Results indicate that respondents also rated the performance of the typical regional third‐party warehousing firm as significantly better than national firms on six different criteria while national firms were rated significantly higher on only one criterion. It is hoped that this research can provide guidance to logistics managers as they evaluate third‐party warehousing options.

The organizational charlatan scale Developing an instrument to measure false performance

This paper reports on the development of the organizational charlatan scale (OCS). The OCS measures one’s emphasis on behaviors associated with perceived performance levels at the expense of those associated with actual performance levels. Data from one company suggests that organizational charlatans receive lower objective technical evaluations but higher subjective management evaluations. The OCS can assist in human resource decisions by providing managers at all levels of the organization with an overall assessment of one’s proclivity for employing such behaviors.

University Foodservice in Hong Kong

ABSTRACT Foodservice providers in Hong Kong have been trying to get a share of the university market due to the increasing demand from university students in recent years. Though competition is high among foodservice firms, little research on customers' needs and levels of satisfaction has been carried out. The purpose of the study was to assess customers' expectations of and satisfaction with foodservice at three universities. A survey was conducted in spring 1996, and 292 questionnaires were completed and used for analysis. The results of the survey indicate that food quality, price, hygiene and food variety were the crucial factors that strongly affect customers' satisfaction levels. Service quality, on the other hand, was not a significant attribute in this context. The findings also suggest that there is a positive correlation between customers' satisfaction levels and their perceptions of the service providers' performance: the higher the perceived performance level, the higher the level of customer...

A Multistage Model of Customers' Assessments of Service Quality and Value

This article develops a model of how customers with prior experiences and expectations assess service performance levels, overall service quality, and service value. The model is applied to residential customers' assessments of local telephone service. The model is estimated with a two-stage least squares procedure through survey data. Results indicate that residential customers' assessments of quality and value are primarily a function of disconfirmation arising from discrepancies between anticipated and perceived performance levels. However, perceived performance levels also were found to have an important direct effect on quality and value assessments.