Primary health care focuses on the public's needs for a sustainable healthy existence without placing any financial burden on patients in order to ensure the highest degree of health and well-being and their equitable distribution. When pain management and palliative care are incorporated into primary healthcare, patients' quality of life and satisfaction improve. Palliative care includes supportive medical care for patients at any stage of disease with the goals of symptom relief, pain control, stress management, carer respite, and enhancing the quality of life. Globally, a wide range of technologies have been created to establish novel approaches to treating various chronic pain problems. Furthermore, utilising telehealth systems, which have been increasingly included in specialized palliative care over the past ten years and most recently during the COVID-19 pandemic, is one way to address the growing need for palliative care. Through the utilisation of a wide variety of public communication channels, telehealth can be employed for various primary healthcare goals. Telehealth is expected to be effective for conducting routine evaluations. reduced patient burden and missed appointments, as well as improved convenience and treatment of some chronic illnesses such as diabetes and hypertension. However, patients must get instruction and assistance in using this platform, with specific support made accessible for groups known to be at risk. Telehealth’s role in primary care needs further elaborated study. The purpose of this research is to review the available information about the impact of telehealth on palliative care and pain management in primary care.Primary health care focuses on the public's needs for a sustainable healthy existence without placing any financial burden on patients in order to ensure the highest degree of health and well-being and their equitable distribution. When pain management and palliative care are incorporated into primary healthcare, patients' quality of life and satisfaction improve. Palliative care includes supportive medical care for patients at any stage of disease with the goals of symptom relief, pain control, stress management, carer respite, and enhancing the quality of life. Globally, a wide range of technologies have been created to establish novel approaches to treating various chronic pain problems. Furthermore, utilising telehealth systems, which have been increasingly included in specialized palliative care over the past ten years and most recently during the COVID-19 pandemic, is one way to address the growing need for palliative care. Through the utilisation of a wide variety of public communication channels, telehealth can be employed for various primary healthcare goals. Telehealth is expected to be effective for conducting routine evaluations. reduced patient burden and missed appointments, as well as improved convenience and treatment of some chronic illnesses such as diabetes and hypertension. However, patients must get instruction and assistance in using this platform, with specific support made accessible for groups known to be at risk. Telehealth’s role in primary care needs further elaborated study. The purpose of this research is to review the available information about the impact of telehealth on palliative care and pain management in primary care.