Organizational Rules Research Articles

Obstacles to the Development of the Use of Artificial Intelligence from the Point of View of Physicians Working in Selected AJA Medical Centers: A Qualitative Content Analysis Study

Background: Considering the increasing use of decision support systems, specifically artificial intelligence (AI), in the field of medicine, our goal in this study was to identify, from the perspective of physicians working in AJA medical centers, the obstacles hindering the adoption and use of AI in the treatment and diagnosis of patients. Objectives: This study investigated the obstacles faced by specialist physicians working in AJA medical centers regarding the implementation of AI in their professional practice. Methods: A qualitative approach using contractual content analysis was employed. Data were collected through semi-structured, in-depth interviews and analyzed using the qualitative analysis method of Granheim and Lundman (2004) from May to July 2022. The study included 20 physicians working in selected AJA medical centers in Tehran. Sampling was conducted based on entry criteria and targeted to ensure maximum diversity. Results: The study involved 20 specialist physicians (15 men and 5 women) from selected AJA medical centers in Tehran, with an average age of 42 years and an average work experience of 14 years. The identified obstacles to the development of AI in these medical centers were categorized into three main groups: Extra-organizational and organizational factors, individual factors, and educational factors. These categories included 10 subcategories: Sanctions and economic issues, organizational attitudes, rules and regulations, available facilities, quality of facilities, knowledge and attitude, individual resistance to change, education quality, educational curriculum, and clinical professors. Conclusions: Iran's unique conditions pose challenges to the development and implementation of AI in its medical centers. This study highlights the need to address these obstacles by revising organizational rules and regulations and educating stakeholders on the benefits of AI. These measures could promote the use of AI in military medical centers and improve the quality of care.

НАВЧАЛЬНА ДИСЦИПЛІНА «ЗАГАЛЬНЕ І СПЕЦІАЛЬНЕ ДІЛОВОДСТВО» У ПРОФЕСІЙНІЙ ПІДГОТОВЦІ МАЙБУТНІХ ФАХІВЦІВ-ПЕНІТЕНЦІАРІЇВ

The article characterizes the peculiarities of teaching the educational discipline “General and special office management” in the context of professional training of future penitentiary specialists in higher education institutions. It is substantiated that the academic discipline “General and special office management” plays an important role in the professional training of future specialists of the State Criminal Executive Service of Ukraine, because it involves the formation of a system of theoretical knowledge, practical skills and skills to work with documents specific to each of the management functions, as well as for certain fields of activity, in particular, familiarization with the theoretical and practical issues of documentation and the rules of organization of record keeping in institutions of the criminal executive service. As a result of mastering this educational discipline, students (cadets) should develop skills and abilities related to compiling, proofreading, accounting (registration), sorting, storing, searching, processing information stored in documents, as well as copying, information transfer, document transportation inside and outside the management apparatus of an institution or organization. It has been proven that the effectiveness of mastering an educational discipline depends on the teacher’s selection of educational material, the planning and implementation of independent work by students of higher education, as well as their preparation for practical classes. The content of the lecture course is characterized, the relationships between lectures and practical classes are determined. The conditions for successful mastering by future penitentiary specialists of the educational course “General and special office management” are substantiated, in particular, the need for systematic, consistent work throughout the entire academic semester, the formation of analytical skills for working with literature, and thorough preparation for the semester exam are substantiated. It has been proven that the effectiveness of the performance of the criminal-executive service specialists in the future of their official duties, the pace of their career growth, and the intensity of professional and personal development depend in some places on the development of the skills of working with documentation. Key words: academic discipline, professional training, higher education students, lecture, independent work, future specialists, criminal-executive service.

Basic Principles of Physical Education in Strengthening the Child's Body

Physical education of children is necessary for the formation of physically healthy, socially perfect and morally pure people. The rules of organization of physical education of preschool children are analyzed. Information on planning physical education and organization of events in preschool institutions is provided. Physical education classes, including morning hygienic gymnastics, athletics, walks and excursions, as well as dynamic games, diversify the physical education work of children. Correct, accurate and timely implementation of these activities contributes to the comprehensive development of children. Information is given on the feasibility of physical education taking into account the age, gender and physical fitness of children. The article highlights the action of the basic principles for all general education.

Global Trade Tensions: Analyzing the WTO Legality of the U.S. Inflation Reduction Act and Strategic Responses

With the profound changes in the global economic landscape and the increasing proximity of the United States and China in terms of power contrasts, the hegemonic anxiety of the U.S. has been increasing, leading to the adoption of a series of protection measures in the field of trade. Among them, the Inflation Reduction Act, as an important part of the U.S. trade protectionist policy, its implementation has not only aggravated the tension in international trade, but also violated the relevant rules of the World Trade Organization (WTO). This paper elaborates the specific content of the Act and its impact on international trade, especially its large-scale subsidy policy in the field of green energy and its potential impact on the global supply chain. Subsequently, this paper analyzes in depth the illegality of the Act under the WTO framework from the perspective of prohibited subsidies and non-discriminatory principles, and argues with specific cases. Finally, this paper puts forward China's response strategy, aiming to provide theoretical support and practical guidance for China in dealing with U.S. trade protectionist policies. The purpose of this paper is to reveal the nature and impact of the U.S. trade protectionism policy, to provide theoretical support for China to safeguard its legitimate rights and interests in global trade, and to provide useful reflections and insights for China to promote trade liberalization and facilitation, strengthen international cooperation, and jointly respond to challenges in the context of global economic integration.

Conflict and Coordination: Analysis of the Rule of Law Construction in the Guangdong-Hong Kong-Macao Greater Bay Area

Under the system of "one country, two systems", the Guangdong-Hong Kong-Macao Greater Bay Area is characterized by "one country, two systems and three legal regions" and is prone to interregional legal conflicts. The so-called inter-regional legal conflict refers to the conflict in the application of law brought by the implementation of relevant social, political and economic activities due to the different legal provisions, which will hinder the high-quality development of economic and social stability. To resolve interregional legal conflicts and realize the coordinated development of the rule of law in Guangdong, Hong Kong and Macao are the key tasks of "one country, two systems" in the new era. The rule of law coordination between Guangdong, Hong Kong and Macao has its policy and economic foundation. Although many achievements have been made in the coordinated development of the rule of law in the Greater Bay Area, it cannot meet the needs of the coordinated and in-depth development of the rule of law in the Guangdong-Hong Kong-Macao Greater Bay Area in the new era. Referring to the path of building a law-based society, the coordination of the rule of law in the Guangdong-Hong Kong-Macao Greater Bay Area mainly involves three links: the construction of the rule of law coordination organization, both the carrot and the stick, the convergence of rules and the construction of the mechanism for resolving disputes.

Organizational formalization neutralizes the effect of leader trait anger and vision on follower trust in the leader

PurposeWe integrate trait, individual differences and substitutes for leadership theories to examine how leader trait anger influences leader vision and follower trust in the leader across high versus low levels of organizational formalization.Design/methodology/approachWe obtained data from two independent multi-source samples from different occupations and countries. Sample 1: leader–follower dyads (n = 179) collected over three measurement periods from the Philippines; Sample 2: cross-correlational sample of leaders (n = 166), their manager (n = 166) and their followers (n = 610) from Australia.FindingsWe tested our hypotheses using PROCESS (Hayes, 2018) and found that leader trait anger influenced follower trust in the leader both directly and indirectly through leader vision (Samples 1 & 2). We also found that organizational formalization neutralized the effect of leader vision on follower trust in the leader (Sample 2).Research limitations/implicationsWhile we used a time-lagged design in Sample 1, we cannot make strong causal claims as might be the case in an experimental study, for example.Practical implicationsOur results highlight the adverse effect of leader trait anger on perceptions of leader vision and follower trust in the leader, which we suggest should be considered in recruitment and promotion decisions. Our findings also suggest that high levels of organizational formalization may undermine the motivational effect of leader vision on followers, which should be considered in relation to organizational rules and procedures.Originality/valueThis research enhances our understanding of a previously unexplored boundary condition (i.e. organizational formalization) that appears to neutralize the motivational effect of leader vision. In addition, it highlights the ubiquitous effect of trait anger, in this case undermining the effectiveness of leader vision and trust in the leader, from two different observer perspectives (i.e. leaders’ followers and managers).

Governance and policy implications of the Inflation Reduction Act: A European perspective

AbstractThis paper examines the US 2022 Inflation Reduction Act (IRA) alongside the EU's Net‐Zero Industry Act (NZIA) and Critical Raw Materials Act (CRMA) of 2023. We analyze their differential approaches to accelerating investment in clean technology, enhancing energy security and fortifying supply chains. Both regions share the objective of diminishing reliance on Chinese dominance in clean industries. The US seeks to stimulate private investment primarily via uncapped tax credits from 2022 to 2031, some of them subject to stringent domestic content requirements. The EU has reacted to the potential violation of World Trade Organization's rules and a possible green investment shift to the US In doing so, the EU is relying heavily on a regulatory strategy, with emphasis on the simplification of procedures. However, the EU's public funding model is vague and leaves details to the discretion of member states, risking fragmentation within the single market. Through the application of a dynamic computable general equilibrium model, we show that a 50% increase in demand for the IRA's uncapped tax credits could nearly triple US GDP outcomes by 2027. We highlight the contrast between the IRA's immediate fiscal incentives and the NZIA's regulatory approach, emphasising that the former are more attractive for firms.

The Rural Sport Event—The Atmosphere from the Participants’ Perspective

Rural sport events can play an important role in the sustainable development of rural areas, and bring various benefits. The atmosphere of a rural sport event covers the character and feeling of a place and situation. The aim of this article is to assess the impact of rural sport event atmosphere on participants. Research was conducted using the IPA method (Importance–Performance Analysis). On 22 January 2022, 127 respondents assessed the atmosphere of a running sport event—before the run defining “importance”, and after the run defining “performance” (a survey questionnaire with a five-point Likert scale was used). The research covers three groups of factors: event organization (rules and safety, management and hosting, sport competition class), relationships between participants (integration, sharing passion, ability to compete), and event place (attractiveness of the area, attractiveness of the sport competition place, and the will to return to the place). For both the “importance” and “performance” scales, the examined factors received high values (from 3.80 to 4.77). The conducted research shows that atmosphere is a key element when building a rural sport event. Satisfaction with a running event has a positive impact on the perception of the event and its atmospheric components.

CONSTRUCTION MEDIATION: GLOBAL EXPERIENCE FOR ALTERNATIVE DISPUTE RESOLUTION IN THE MODERNISATION OF MULTI-APARTMENT RESIDENTIAL BUILDINGS

Modernisation of multi-apartment buildings is one of the steps towards achieving the goals of sustainable urban development. Modernisation of buildings and construction in general causes many disputes between the condominium, co-owners and other stakeholders, especially approval and financial issues. Such disputes are usually interpersonal rather than legal or legislative. In this regard, litigation is impractical or not at all within the competence of the courts. Modernisation, as an architectural, engineering, constructing and the process of urban development in general, is not an obligation and is a manifestation of desire of communities and a goal of the country, therefore the dispute resolution on this issue requires a special and innovative approach. Mediation is almost the only one way to resolve disputes between condominiums and co-owners on issues of modernisation and further operation and maintenance. If for many countries in the world construction mediation, although a relatively new concept, is already widely used in practice, then in Ukraine this method of dispute resolution is little known and not widespread. This method has proven its effectiveness in practice, because it is quick and simple in contrast to the litigation, which can suspend or delay construction for a very long time. Mediation helps parties reach agreement on any issue. Modernisation is an important and necessary step, at the same time controversial and difficult, due to the need for co-financing of the project by the co-owners of the house. Disputes between the parties are not only obstacles for project implementation and development but also endangers the achievement of achieving the goals of urban sustainable development. The larger project the more controversial issues arise that need to be resolved: not only financial, coordination and legislation but also compliance of norms and rules of non-government organisations or foundations that finance the program. Implementation of global mediation experience in modernisation and urban planning will help to more effectively and easily develop construction processes and dispute resolution between stakeholders of the project. The research and implementation of this issue is an important step on the way to improving the processes of modernisation of multi-apartment building, construction and urban planning.

Risk Assessment of Trade Barriers: The Implications of Indonesia's Halal Certification Law on International Commerce

Introduction: The importance of halal standards in international commerce has increased as the volume of cross-border trade has increased. This article investigates the ramifications of Indonesia's Halal Product Guarantee Law on global trade, specifically focusing on its arrangement with World Trade Organization rules, explicitly the Specialized Technical Barriers to Trade Agreement. Even though the Halal Product Guarantee Law requires halal certification, it could be seen as a trade barrier because it could impose too many regulations and encourage discrimination against imported goods. Objective: This study discusses the implications for international trade of the Halal Product Guarantee Law's potential violations of the Technical Barriers to Trade Agreement and emphasizes the necessity of globally consistent and uniform halal certification standards. Method: This study analyzes the Halal Product Guarantee Law about important World Trade Organization principles like National Treatment and Most Favored Nation using a descriptive qualitative research methodology and drawing from previous literature reviews. Result: According to the findings, the Halal Product Guarantee Law may violate World Trade Organization regulations, which would have a significant impact on international trade and raise questions regarding the uniformity, adaptability, and consistency of halal certification. Implication: The article emphasizes the significance of evaluating the Halal Product Guarantee Law's compliance with World Trade Organization agreements to support the expansion of the halal market, respect religious beliefs, and ensure fair and balanced international commerce.

Investigating the Effect of Kaizen Management on Industrial Performance at Kathmandu Valley: Empirical Evidence of Japanese Management Theory

Background: Kaizen, originating from Miyazaki et al. (1986), emphasizes efficient work approaches, impacting global businesses. Despite its widespread adoption, Nepal faces queries regarding its efficacy and implementation challenges. Objective: This study examines the effect of Kaizen Management on Industrial Performance at Kathmandu Valley – one of the core business cities of South Asia as well as challenges of Kaizen Management by providing the managerial solution for effective Kaizen Management. Methods: Following the Japanese Management Theory (Theory Z), an explanatory research design is employed to identify causal relationships between variables in the study of Kaizen management. Based in the Kathmandu Valley, managers from 158 industries (35 from Bhaktapur, 62 from the Balaju Industrial Estate, and 61 from the Patan Industrial Estate) were selected using probability sampling techniques, and primary data were collected via survey methods using structured questionnaires. Results: Employee Skills & Efforts, Working Area Impact, and Follow-up Activities all have a significant impact on how Kaizen management is implemented. This finding provides theoretical support for Japanese Management Theory. According to the results, Kaizen management is a new idea that has to be given greater consideration in Nepalese industrial estates. Conclusion: Organizational rules and procedures need to be changed and amended more so that staff members, supervisors, and organizations may make significant strides in implementing Kaizen Management across industries in Kathmandu valley. Keywords: Kaizen Management, Industrial Estate, Structural Equation Modelling, Nepal Paper Type: Research Paper JEL Classification: J53, M11, M12, O32, G32

Pay talk in contemporary workplaces

Abstract Drawing on a unique survey of US workers with information about their employers’ policies on pay discussions and whether workers engage in such talk with their coworkers, we provide the most comprehensive investigation into pay talk in workplaces to date. Unlike existing treatments, we focus on core organizational and relational factors that influence whether workers talk about pay. We theorize pay talk as a challenge to managerial discretion, and we hypothesize that organizational attributes related to pay-setting influence workers’ willingness to discuss wages and salaries with colleagues. Managers, in turn, combat such challenges to their discretion by instituting pay secrecy rules. Particular relational factors within organizations are related to workers’ violations of these rules. Findings indicate that the likelihood of pay discussions varies by workplace pay secrecy rules, managerial relations within organizations, and, in certain model specifications, sector and career turning points. Among status characteristics, only age is associated with discussing pay, with younger workers significantly more likely to talk about pay and to violate organizational rules meant to suppress pay discussions.

Urban Greening Management Arrangements between Municipalities and Citizens for Effective Climate Adaptation Pathways: Four Case Studies from The Netherlands

The transition towards nature-based cities has increasingly become a central focus in political–environmental agendas and urban design practices, aiming to enhance climate adaptation, urban biodiversity, spatial equilibrium, and social well-being as part of the ongoing socio-ecological urban transition process. Climate adaptation in cities is a complex problem and one of the main collective challenges for society, but the relationships between city managers and citizens as to urban green care still face many challenges. Parks design guided by technical-expert and globalised criteria; inflexibility from bureaucratic inertia; and citizens’ demands to participate in the urban green transition, sometimes without the necessary knowledge or time, are some of the challenges that require further research. In this study, we examine four long-lasting approaches to green-space management in four cities in the Netherlands, ranging from municipality-driven to community-driven management forms, and encompassing diverse spatial configurations of greenery within the urban fabric. Utilising the theoretical lens of the Social–Ecological Systems Framework, we employ a multiple-case-study approach and ethnographic fieldwork analysis to gain a comprehensive understanding of the norms, collective-choice rules, and social conventions embodied in each urban green management arrangement. The purpose of this research is applied, that is, to provide urban managers and decision-makers with a deeper understanding of drivers to promote effective collaborative management approaches, focusing on specific organisational rules that may contribute to more sustained planning and maintenance pathways for urban green spaces, regardless of changes in political leadership or significant external funding sources. The results of the investigated cases show that long-lasting collaborative management of forests and parks has established a set of collective-choice rules for resource transfer between municipalities and citizens, including non-monetary resources (such as pruning-training courses or guided tours that attract tourists and researchers). Additionally, these arrangements have been favoured by the existence of legal norms that enable co-ownership of the land, and monitoring and sanctioning mechanisms that offer a slightly different interpretation from the evidence identified so far in the scientific literature on collective resource management and organisational studies.

The Level of Compliance of Muhammadiyah Citizens to The Decision of The Muhammadiyah Central Leadership Number 01/MLM/1.0/E/2024

This study aims to examine the level of compliance among Muhammadiyah members in Banjarnegara with the Decree of the Muhammadiyah Central Leadership Number 01/MLM/1.0/E/2024, which establishes the Eid al-Fitr holiday on 1 Shawwal 1445 Hijri, corresponding to April 10, 2024. This research employs a qualitative approach, collecting data from Muhammadiyah branches and sub-branches in Banjarnegara. The data were analyzed using techniques of classification, coding, editing, and interpretation. The results show that all Muhammadiyah members in Banjarnegara (100%) comply with the decree, indicating a high level of adherence to organizational rules. The study also found that Muhammadiyah uses the hisab wujudul hilal method, which combines astronomical calculations and moon sighting, to determine the beginning of the lunar month.

An improved smart contract-based bring your own device (BYOD) security control framework

The evolution of mobile technology has produced new methods and policies for organisations to process data and communicate. Bring your own device (BYOD), which allows employees to bring their own personal devices to work and access organisational resources for work purposes, is one such new policy. However, as this practice poses significant risks, organisations must implement commensurate security measures to protect their integrity. This paper aimed to mitigate these risks by proposing a decentralized and unassailable security control solution tailored to the BYOD environment. The proposed architecture leveraged business blockchain with smart contracts (SCs) to automate policy compliance and strictly adhere to organisational rules and regulations. The research demonstrated that this approach effectively reduces access control (AC) threats and enhances security policies and management. The findings highlighted that the implementation of SCs within a blockchain framework significantly improves the security of the BYOD environment by minimising the risks of unauthorised access, data breaches, and insider threats. Additionally, SCs enable organisations to establish decentralised and tamper-proof security control systems, reducing the dependence on centralised authorities and bolstering overall system integrity.

The Effects of Moral Intensity and Moral Disengagement on Rule Violations: Occupational Safety in UK-based Construction Work During the COVID-19 Pandemic

AbstractWe take an ethics theory perspective to examine rule violations and workarounds in the UK construction industry in the context of the COVID-19 pandemic. The UK construction sector remained largely operational during lockdowns in the UK, providing an opportunity to explore the ways in which construction workers made ethical decisions in situ, related to health and safety at work, and COVID-19 rules. We conducted 22 semi-structured interviews with participants from 11 organisations (3 major construction companies and 8 subcontractors) during November 2021 to January 2022. Our qualitative analysis focused on coding responses based on the use of moral disengagement tactics, and the dimensions of moral intensity (magnitude of consequences, social consensus, probability of effect, temporal immediacy, proximity and, concentration of effect). We found instances of ethical dilemmas, including conflicts between compliance with organisational health and safety rules, and following COVID-19 rules. Our analysis showed that rule violations were often justified based on moral disengagement tactics, particularly cognitive reconstrual, obscuring personal agency, disregarding consequences and vilification of the victims. Furthermore, moral intensity played a significant role in making ethical decisions about violating rules. Moral intensity was most influential (across dimensions) for moral disengagement based on cognitive reconstrual (e.g., justifications for choosing to follow one set of rules over another). Social context was highly influential in workers’ ethical decisions, including organisational and group social norms, but wider societal attitudes towards the COVID-19 pandemic, also played a significant role. We discuss the implications for business ethics theory, policy and practice, including recommendations for businesses and policymakers.

Interpretable representation learning for 3D multi-piece intracellular structures using point clouds.

A key challenge in understanding subcellular organization is quantifying interpretable measurements of intracellular structures with complex multi-piece morphologies in an objective, robust and generalizable manner. Here we introduce a morphology-appropriate representation learning framework that uses 3D rotation invariant autoencoders and point clouds. This framework is used to learn representations of complex multi-piece morphologies that are independent of orientation, compact, and easy to interpret. We apply our framework to intracellular structures with punctate morphologies (e.g. DNA replication foci) and polymorphic morphologies (e.g. nucleoli). We systematically compare our framework to image-based autoencoders across several intracellular structure datasets, including a synthetic dataset with pre-defined rules of organization. We explore the trade-offs in the performance of different models by performing multi-metric benchmarking across efficiency, generative capability, and representation expressivity metrics. We find that our framework, which embraces the underlying morphology of multi-piece structures, facilitates the unsupervised discovery of sub-clusters for each structure. We show how our approach can also be applied to phenotypic profiling using a dataset of nucleolar images following drug perturbations. We implement and provide all representation learning models using CytoDL, a python package for flexible and configurable deep learning experiments.

Factors influencing patient experience in hospital wards: a systematic review

BackgroundPatient experience plays an essential role in improving clinical effectiveness and patient safety. It’s important to identify factors influencing patient experience and to improve quality of healthcare.ObjectiveTo identify factors that influence patient experience in hospital wards.MethodsWe conducted a systematic review including six databases; they were PubMed, CINAHL, Embase, PsycInfo, ProQuest, and Cochrane. Studies were included if they met the inclusion criteria. The JBI checklist was used to perform quality appraisal. We used 5 domains of the ecological model to organize and synthesize our findings to comprehensively understand the multi-level factors influencing the issue.ResultA total of 138 studies were included, and 164 factors were identified. These factors were integrated into 6 domains. All domains but one (survey-related factors) could be mapped onto the attributes of the ecological framework: intrapersonal, interpersonal, institutional, community, and public policy level factors. All factors had mixed effect on patient experience. The intrapersonal level refers to individual characteristics of patients. The interpersonal level refers to interactions between patients and healthcare providers, such as the caring time spent by a nurse. The institutional level refers to organizational characteristics, rules and regulations for operations, such as hospital size and accreditation. The community level refers to relationships among organizations, institutions, and informational networks within defined boundaries, such as a hospital located in a larger population area. Public policy level refers to local, state, national, and global laws and policies, including health insurance policies. The sixth domain, survey-related factors, was added to the framework and included factors such as survey response rate and survey response time.ConclusionThe factors influencing patient experience are comprehensive, ranging from intrapersonal to public policy. Providers should adopt a holistic and integrated perspective to assess patient experience and develop context-specific interventions to improve the quality of care.PROSPERO registration number CRD42023401066

Digital technology adoption and institutionalization in Thai maritime industry: An exploratory study of the Thai shipowners

This exploratory study delves into the factors influencing digital technology adoption and the dynamics of its institutionalization within the Thai maritime industry, a key sector underpinning Thailand's economic expansion. Data was collected through semi-structured interviews with executive leaders from seven Thai shipowners, utilizing a snowball sampling method. The study reveals that digital technology adoption is driven by a complex interplay of factors including reliable IT infrastructure, perceived technological benefits, organizational culture, top management support, IT skills and support, legal, regulatory, and policy requirements, social pressure influence, and varying degrees of government support. Additionally, the institutionalization of such technologies within the maritime sector is heavily reliant on well-defined organizational rules and the establishment of trust in technological advancements. These findings not only enrich the theoretical landscape regarding digital adoption but also offer practical insights for industry stakeholders, paving the way for more nuanced interventions and policy formulations aimed at enhancing digital integration in this traditionally conservative sector.

“Nobody Knew the Rules”: Nonprofit Resilience, Rules, and Resources During the COVID-19 Pandemic

ABSTRACT Nonprofit organizations faced a high demand for their services during the COVID-19 pandemic, yet they experienced unique constraints due to their distinct financial model amidst a global economic crisis. Given the extraordinary circumstances that nonprofits confronted during the pandemic, the purpose of this study is to understand nonprofit workers’ experiences navigating COVID-19, how they coped with COVID-related constraints, how they generated agency amidst restrictions, and built resilience. Through 25 semi-structured interviews with workers employed in a variety of nonprofit sectors, our findings indicate that despite numerous COVID-19 constraints, nonprofit workers used communicative resilience to generate new rules and resources within their organization and cope with volatile pandemic challenges. While this enactment of resilience provided for positive experiences during the pandemic, the new structures may not be sustainable long-term for the organization. In addition, we offer theoretical implications surrounding communicative resilience as a mechanism for rewriting organizational rules and practical implications for nonprofits as they confront future crises.