Company Organization Research Articles

Strategic planning and emotions: the relevance of an emotional dimension for the balanced scorecard

Emotional aspect is a challenge in achieving goals and performing strategic planning within the organizations. Such elements are not always taken into consideration in businesses as they interfere with a positive organizational climate. This is a crucial fact since it promotes employees’ joy. In this paper we suggest a fifth dimension in the Balanced Scorecard (BSC) considering employees’ emotions alongside the the four Kaplan and Norton's strategic aspects. To this, we conducted semi-structured interviews with eight employees of the IT at two higher education institutions in Brazil. We collected data through the registration, analysis, and coding, which mapped the primary emotions described by the employees facing the challenges to implement the strategic planning and seek the results sought by the company organization. The bibliographic research was conducted upon scientific digital databases. From this research, we found emotions such as joy, happiness, motivation, contentment, love, pride, satisfaction, sadness, frustration, and anxiety inside the people involved in strategic activities. We suggest a BSC dimension, i.e., 'Emotions', to consider employee well-being, valuing the organization's more structured planning addressed to maintenance the positive climate, improved performance, and employee engagement to deliver the desired results.

Dampak Stres Kerja, Dukungan Sosial, dan Keseimbangan Kehidupan Kerja terhadap Kepuasan Kerja

The role of employees in a company organization is a very vital factor in achieving and carrying out the functions and objectives of the company. Employees become planners, implementers, and controllers who always play an active role in realizing the goals of the organization or industry. In this study, this study uses a quantitative research type. This study aims to determine the effect of work stress, social support, and work-life balance on job satisfaction. This study focuses on company employees in Indonesia, by applying the Non-Probability Sampling technique to determine the sample obtained as many as 120 respondents. The results of this study found that work stress, social support, and work-life balance have an effect on job satisfaction.

A core outcome set for prophylaxis and perioperative treatment of von Willebrand disease: The coreVWD initiative.

Treatment options are expanding for von Willebrand disease (VWD). A core outcome set (COS)-a minimum set of agreed-upon outcomes to be used in every clinical trial for a given condition-provides guidance on which outcomes are most important to measure to ensure necessary data is collected for a variety of stakeholders and enable comparison across products and trials. coreVWD aimed to develop a COS for trials for prophylaxis and perioperative treatments for VWD. A modified Delphi consensus process was used to condense/prioritize a long list of potential outcomes. Over three Delphi rounds, a multi-stakeholder panel (patients, clinicians, pharmaceutical company representatives, HTA organizations, payer, and government organization representatives) rated each outcome from 1 (not important to include in a COS) to 9 (essential to include). Outcomes were eliminated or retained based on pre-determined criteria; a special provision to elevate patient priorities was included. An in-person consensus meeting was held after Delphi round 2. Thirty-nine panellists participated. The final COS for prophylaxis treatment included 18 outcomes, seven of which are part of a special subset selected for women, girls and people with the potential to menstruate. There were 11 outcomes in the final perioperative branch COS. Six outcomes overlapped both COS. The coreVWD COS represents a consensus list of outcomes for clinical trials for both factor and non-factor VWD therapies. These outcomes will be useful across the lifecycle of a product, from clinical development through regulatory and market access phases and into patient-provider decision-making.

Evolutionary game analysis of building a sustainable intelligent elderly care service platform.

With the rapid aging of populations and advancements in information technology, the development of intelligent elder-care service platforms (IESPs) has gained momentum. This paper examines the feasibility and strategies for constructing an IESP. Unlike commercial internet platforms, IESP facilitates transactions in elderly care services, which are quasi-public goods requiring government guidance and multi-stakeholder collaboration. Utilizing value co-creation theory, this study constructs a tripartite evolutionary game model involving a digital technology company, a social organization, and an elderly care service provider to analyze factors influencing stakeholder behavior. The findings reveal that sustained value co-creation is influenced by platform revenue, participation costs, reputation effects, and government subsidies. To optimize outcomes, the government should balance stakeholder interests, ensure reasonable profits for the digital company and social organization, and reduce participation costs through grassroots mobilization, data support, and subsidies for digital transformation. Strengthening reputation management and standardizing service evaluations are also crucial for achieving system equilibrium.

Process Management Framework for Health and Safety at Work (SST) Companies

Objective: This study aims to develop and implement a process management framework for Occupational Safety and Health (OSH) companies, seeking to optimize the organization and execution of services, identifying improvement opportunities throughout the customer journey, from contract closure to renewal. The proposal is to offer an adaptable model that meets industry demands and enhances the operational efficiency of companies. Theoretical Framework: The theoretical framework addresses the evolution of Regulatory Standards (NRs) since the 1970s and the importance of complying with labor laws for the safety and health of workers in Brazil. The role of eSocial, created in 2014 to unify and ensure the collection of employer information, is highlighted, as well as its function in alerting them to legal risks. Method: The methodology used was action research, as defined by Oquist (1978). The research involved mapping the operational processes of OSH companies to identify areas for improvement. The first version of the framework was developed, tested, and based on the results, improved into a second version. The improvements were based on tests and validations conducted throughout the process. Results and Discussion: The first version of the framework showed positive results but also highlighted the need for improvements, which were incorporated into the second version. Changes included the restructuring of steps and the addition of a new phase focused on the commercial process. Satisfaction surveys with internal and external clients, as well as accounting firms, indicated positive acceptance but also a lack of systemic vision among professionals, affecting the quality of the work. Research Implications: The research implications are significant for the OSH sector. The developed framework improves the organization and efficiency of service-providing companies. The study also highlights the importance of performance indicators to monitor performance and mitigate risks, such as customer loss. It is recommended that future research explore the adaptation of the framework to new technologies and automation. Originality/Value: The originality of this study lies in the creation of a process management framework specifically for OSH companies, where organization and efficiency are essential for complying with labor regulations and ensuring worker safety. The value of the work resides in its practical contribution to the sector, offering an adaptable model that can be improved based on feedback and technological advancements.

Cloning Journalism Practices and Violations of Journalistic Ethics (Case Study of Press Company Organizations in Bengkulu Local Media)

Cloning Journalism Practices and Violations of Journalistic Ethics (Case Study of Press Company Organizations in Bengkulu Local Media)

The Influence of Work Engagement and Knowledge Sharing on Nurse Performance

Human resources who serve as officers or employees in a company or institutional organization are always considered a vital asset for an organization. Performance or work achievement can be interpreted as achieving work results in accordance with the rules and standards that apply to each organization. Performance can also be said to be the result or output of a process. The purpose of this research is to find out directly the influence of work engagement and knowledge sharing on employee performance at RSD dr. Soebandi Jember. The total sample in this study was 171 inpatient nurse respondents with a minimum work period of 3 years. Descriptive analysis is used to determine the respondent's description. Validity test and reliability test for the validity and reliability of research data. Hypothesis testing was also carried out in this research. The research results show that work engagement and knowledge sharing partially have a positive and significant effect on the performance of RSD dr. Soebandi Jember.

Modern development trends of marketing technologies in Ukraine

Introduction. The modern stage of the development of the Ukrainian economy requires a constant search for the latest business tools and technologies. Technologies for promoting products and services to the market are gaining special relevance. Marketing activity requires creativity, new ideas and new innovative technologies. The purpose of the paper is to analyze modern marketing technologies used in Ukraine and to identify the main trends in their development. Results. Since the beginning of the 21st century, marketing concepts have undergone significant changes due to globalization, the spread of remote services, economic crises, and changing consumer preferences. Well-known marketers predicted a transition from traditional marketing technologies to new tools, an increase in the quality of goods, an individual approach to customers and a systematic approach to the organization of companies. In 2024, in Ukraine, we highlight the following groups of marketing technologies: use of the latest IT for advertising, information collection and analysis technology, focus on consumer identity, data protection, and innovations in communications. In particular, mobile marketing is gaining popularity due to the growing number of smartphone users, the active use of video content, and the involvement of bloggers and influencers. An important role is played by social networks, which integrate with e-commerce, facilitating shopping directly through social networks. Artificial intelligence technologies contribute to deep personalization and automation of marketing processes, and voice search stimulates the adaptation of content for conversational search. Custom content and socially responsible marketing increase brand authenticity. Considerable attention is paid to privacy and data protection. Innovative technologies such as AR and VR are changing the perception of information, creating new opportunities for interaction with customers. Conclusions. The development of digitalization in Ukraine and the world introduces new trends in the marketing activities of enterprises. Traditional technologies are being replaced by digital technologies that are more progressive and convenient for consumers. At the same time, enterprises should be clearly aware of the need to segment the market and identify customers who are ready to accept new trends in the use of modern, innovative marketing technologies. The further development of the enterprise depends on the thoughtful work of marketers and correctly defined marketing technologies.

Analisis Kinerja Pegawai Pada Dinas Tenaga Kerja dan Transmigrasi Karawang

The labor and transmigration office is a government agency in regulating the placement of workers in various regions. The aim is to optimize the utilization of human resources according to the needs of a particular region. Employee performance in a company is the main element of human resources, human resources work as the driving force of the organization both in institutions and companies, which has a function as an asset so that it must be trained and developed its capabilities. and has a very important role in determining the success of the organizers of a company. And this research design is qualitative research, qualitative research is research that produces descriptive, the research place is at the Manpower and Transmigration Office located on Jl. Surotokunto Warungbambu, Kec. Karawang Tim., Karawang. The results of interviews regarding employee performance can be concluded that employee performance assessment can be seen from individual employees at the labor and transmigration office.

Occupational Stress, Working from Home, and Job Sustainability: Another Gender Issue?

Aim of the paper is to analyse the occurrence of occupational stress across European Union countries, considering gender and job sustainability as determinants, with a specific attention to the effects of home-based work. Although COVID-19 pandemic has brought such issues into a novel spotlight, to detect the response pattern towards occupational stress we chose to employ the latest official data collected by the Sixth European Working Condition Survey developed and carried out in a pre-COVID-19 scenario. This information may provide a reliable picture of working conditions, which are likely to become the “new normal” across Europe, at least for a subset of workers. Descriptive analyses do not seem to help disclosing any different response behaviour with specific respect to reported stress by gender, even when combined with the condition of working from home. Whereas a noteworthy finding of our study is that results from the implemented ordered probit model display that some differences in the response pattern do exist and are even substantial. A question still arises about whether and to what extent hybrid forms of work are here to stay and even to grow in the post-pandemic period. Some of the critical features of teleworking-from-home emerged during the epidemic indicate that the implementation of policies at a national and, ideally, even supra-national level is clearly necessary. However, since both occupations and company organizations are strongly differentiated, it seems also that the enterprises are allowed some flexibility in defining corporate policies for teleworking practices, especially aiming at providing workers with improved and more sustainable working conditions, such as a less distressing environment and more supportive managerial styles.

Gamification, Side Effects, and Praise and Blame for Outcomes

“Gamification” refers to adding game-like elements to non-game activities so as to encourage participation. Gamification is used in various contexts: apps on phones motivating people to exercise, employers trying to encourage their employees to work harder, social media companies trying to stimulate user engagement, and so on and so forth. Here, I focus on gamification with this property: the game-designer (a company or other organization) creates a “game” in order to encourage the players (the users) to bring about certain outcomes as a side effect of playing the game. The side effect might be good for the user (e.g., improving her health) and/or good for the company or organization behind the game (e.g., advertising their products, increasing their profits, etc.). The “players” of the game may or may not be aware of creating these side effects; and they may or may not approve of/endorse the creation of those side effects. The organizations behind the games, in contrast, are typically directly aiming to create games that have the side effects in question. These aspects of gamification are puzzling and interesting from the point of view of philosophical analyses of agency and responsibility for outcomes. In this paper, I relate these just-mentioned aspects of gamification to some philosophical discussions of responsibility gaps, the ethics of side effects (including the Knobe effect and the doctrine of double effect), and ideas about the relations among different parties’ agency.

ORGANIZATION OF REAL ESTATE DEVELOPMENT PROJECTS

The considers the field of development, specifically focusing on the organization of project management in development. It is demonstrated that real estate development possesses certain characteristics that directly impact the activities of developers and the organization of development management. The presence of these characteristics creates a unique environment in which developers operate, influencing various approaches, schemes, forms, and models of project development management organization. The purpose of the article is to formulate systematic concepts regarding the forms of organization in development projects. To achieve the goal of forming a comprehensive understanding of organizational mechanisms for managing development projects, the paper examines the organizational environment in which project teams operate and the forms of project management organization in development companies. The paper illustrates that in the project life cycle model, the organizational structure of project management can vary both within individual phases and across projects of different concepts and scales. The management organization during different phases of the project life cycle (PLC) and the organizational structures of development companies during the construction phase have been analyzed. It is demonstrated that contemporary organizations consistently channel their efforts towards improving (developing) the organizational management environment in development and creating conditions for the successful implementation of projects. Therefore, in addition to the value of creating new tangible assets, the project management group (PMG) adds (creates) value through the establishment of a unique organizational environment. The approach to evaluating the values of collaborative work within a project team is demonstrated. The developed organizational environment unquestionably represents a value that the developer additionally acquires along with new development projects. Task: the paper explores the organization of project management groups (PMG) in development; organizational forms of development project management; the organization of project management in development during the construction phase as the most significant; and organizational structures of development companies. Research results: a system application for the organization of development projects’ management has been created. Possible forms of development projects’ organization and elements of the company's organizational structure are analyzed.

Analysis and Design of Enterprise Architecture in Cooperatives Using TOGAF Adm Framework (Case Study: Cooperative Mandiri XYZ)

Cooperatives in Indonesia have an important role, one of which can be seen in everyday life, the existence of cooperatives that help build the community's economy. Current digital transformation, it will have an impact on the design of the company's organization, employee management, data collection patterns and transaction patterns. If this Digital transformation is not carried out, there will be a lameness in developing cooperatives. Many cooperatives still use the conventional system, using manual logbooks in depositing cow's milk products by each member of the cooperative and collecting data requirements using excel documents which require more time to process, thus slowing down the performance of the data exchange process in cooperatives. In Maximizing the utilization of the system itself, the Enterprise Architecture design of a cooperative management information system is carried out using the TOGAF ADM approach. Enterprise Architecture can help in aligning various business needs, data, applications and technology. Designing the Enterprise Architecture cooperative management information system at TOGAF ADM, it is carried out with the Preliminary Phase, architecture vision, Business Architecture, Information System Architecture, Technology Architecture, Opportunity and solution and migration planning stages. Final result of this study is in the form of a proposed architecture model for Cooperative XYZ, and blueprint.

The Role of the Work Environment on Career Development and Performance Motivation of Bank Jatim Bangkalan Employees

One of the most valuable assets owned by a company organization is human resources which are the main issue in the success of achieving a company's goals as employees as measured by career development and performance motivation. The aim of this research is to determine the importance of the work environment on career development and employee performance motivation. In this research, we observe the role of the work environment on career development and employee performance motivation at Bank Jatim Bangkalan. This research uses a qualitative approach where data sources are obtained from books, articles, journals, etc. as well as observing the internship process in progress so that research results are obtained which state that the role of the work environment plays a very important role in the career development and performance motivation of Bank Jatim employees Bangkalan

A Study on the Impact of Knowledge Management Activities on Business Performance in the Sales Organization of ICT Companies

A Study on the Impact of Knowledge Management Activities on Business Performance in the Sales Organization of ICT Companies

Technologies of adaptive management as a mechanism for ensuring the stability of the development of companies

In this article, the essence of technologies, characteristics and analysis of the phases of business process implementation in project activity under adaptive management are established. Project structuring, allocation of main tasks based on systems theory and development of a functional project management system as a whole become important in adaptive management. It is necessary to consider the activities of development companies comprehensively, relying on the organizational structure through the preparation of real plans, based on the knowledge of all specialists - executors of the works. The activities of companies are clearly structured into processes, which in turn are divided into functions. At the same time, all participants in any project activity are the main elements of the company's structure, as they ensure the practical implementation of the idea and concept. Present-day problems in the organization and management of development companies that arise under the conditions of the functioning of business processes are revealed.Adaptive management is characterized by the choice of a financing strategy for the companies' activities. But it consists in ensuring, through certain actions, the closure of financing needs and the transition from the current capital structure to the future one. In this situation, one-part and parallel use of different funding sources and schemes occurs.The authors indicated the formation of mechanisms for the stable functioning of companies through a process approach. The environment has an impact on the implementation of any project: it is necessary to be able to determine, calculate and take into account the impacts: economic, social, financial, managerial, technological, technical and execution terms, that is, the external and internal environment. Under certain conditions, each of these impacts can be critical for the project and lead to its liquidation.The article notes that all information from all those responsible for business processes are formed into a single industry model that ensures stable functioning.The authors attach an important place to the information system of management, accounting, analysis of project implementation, actualization of problems of operational plans and professionalism of specialists.New approaches and improved methodology for ensuring the stability of the functioning of companies using adaptive management are proposed.

Cultivating Design Thinking for Sustainable Business Transformation in a VUCA World: Insights from a German Case Study

Companies around the world are facing global challenges, such as internationally interwoven crisis situations and conflicts, climate change, the effects of the COVID-19 pandemic, and technological disruptions. While the UN has developed a global agenda (namely, the SDGs) to drive sustainability, at a political and economic level, global players seem to have a rather heterogeneous understanding of the situation. How can companies successfully adapt to the resulting turbulent market environments? Design Thinking, a method for finding answers to complex and wicked problems, is experiencing a renaissance wherein it is being used not only as a tool for product innovation but also for organizational and strategic transformation. By incorporating the principles of Industry 5.0 into company visions and integrating Design Thinking and ecodesign at the level product innovation, Design Thinking can help strengthen the adaptability of companies and create sustainable innovations in these VUCA environments. However, the factors that are necessary to realize the full potential of Design Thinking for sustainable business transformation remain unclear in science. This paper presents a case study that shares key factors, including a company DNA that consists of a targeted orchestration of diversity and the company’s Love–Trust–Do mantra that, in combination, work transnationally in the company organization and can utilize the full potential of Design Thinking to foster sustainable innovation and thus strengthen the company’s resiliency in times of VUCA.

Beware telltale signs of board dysfunction

Just as a for‐profit company or nonprofit organization will have clear signs of dysfunction when things aren't right—think shortfalls in revenue, a lack of progress toward goals or high staff turnover, for example—so will a board of directors, according to Nick Holder of Boardshape, a provider of board meeting and communications management software.

Factors influencing the digital transformation of sales organizations in Indonesia

A model that can elaborate the interaction between research variables influencing digital transformation, especially on the performance of sales organizations in Fast-Moving Consumer Goods companies, is fundamental. It allows the decision-makers to take proper action for their companies' optimization. By using Partial Least Squares Structural Equation Modeling (PLS-SEM) to build a model that can describe the interaction between Leadership Model, Organizational Citizenship Behavior, and Sales Management in 346 respondents working in various Fast-moving Consumer Goods companies in Indonesia, the present study found the most respondents were from the Special Capital Region of Jakarta (40.7%). It was found that the Sales Director (50.0%) was the most responsible for digital transformation implementation within the sales organization. Most respondents answered that effectiveness in the company's Internal Business Processes was the primary goal of digital transformation (28.1%). Concerning the success parameters of the digital transformation, Business Processes were the prominent expression of successful implementation (19.4%), with Sales Automation (37.4%) as the main activity in their digital transformation. Three hypotheses with the variables of leadership models, organizational citizenship behavior (OCB), and sales management control, had proven to affect digital transformation positively. Later, in four hypotheses where sales organization performance was set as the dependent variable, it was found that the leadership model influenced organization performance with digital transformation as a mediator. Finally, the last three hypotheses, with variables of sales management control, organizational citizenship behavior, and leadership model, positively influenced organization performance through digital transformation as a mediating variable. Leaders in organizations who carry out digital transformation must ensure that their organizations can respond to disruptions related to the use of digital technology in order for an organization to achieve proper performance.

Analysis of Business Restructuring Strategies Based on a Strategic Due Diligence Approach at PT. Industri Telekomunikasi Indonesia (PERSERO)

In the ever-evolving market conditions and increasingly fierce competition, PT. INTI is faced with the challenge of carrying out an effective business restructuring in order to improve the company’s performance. The strategic due diligence approach is used in this study as a framework for analyzing business restructuring strategies. The research method used includes literature studies, secondary data analysis, and interviews with related parties at PT. INTI. The collected data were analyzed using qualitative approaches to obtain a comprehensive understanding of the company’s business situation. The results of this study reveal that PT. INTI requires a business restructuring which includes changes in business strategy, company organization, and operations. This study identified several suggested restructuring strategies, such as product and service diversification, developing new markets, increasing operational efficiency, and increasing collaboration with strategic partners.