Organizational Identification Research Articles

Islamic Work Ethics and Employee Social Responsibility of Service Sector in Saudi Arabia. Mediating Role of Organizational Identification

Islamic Work Ethics and Employee Social Responsibility of Service Sector in Saudi Arabia. Mediating Role of Organizational Identification

Social Accountability at Southern Illinois University School of Medicine: A Focus on Admission Policy

Given the increasing health disparities across regions and populations, social accountability is not an option but an obligation for health professions schools, including medical schools. In this short communication, the authors report the case of Southern Illinois University School of Medicine (SIU SOM), which has been an exemplary medical school for social accountability, receiving the 2013 AMEE ASPIRE Award in social accountability and the 2018 Josiah Macy Jr. Foundation Award for Institutional Excellence in Social Mission in Health Professions Education. This paper focuses on the school’s admission policies in the discussion of its social accountability. It starts with the background of central and southern Illinois, where the school is located to address the shortage of healthcare professionals in the areas. It discusses the school’s holistic admission policies and two pipeline programs—namely, MEDPREP and McNeese Physician Preparatory Pipeline Program (P4)—that are strategically designed as a long-term physician workforce development plan to address health disparities in rural areas. As of January 30, 2024, 3,233 students have earned the MD (Doctor of Medicine) degree at SIU SOM. In total, 770 alumni (33%) are practicing in primary care. Among 901 graduates practicing in Illinois, 484 (54%) are practicing in SIU SOM service area counties (i.e., central and southern Illinois). Social accountability is the core value and organizational identity of SIU SOM and the guiding principle of the school’s innovation and excellence.

Sustainable Organisational Identity In State Higher Education Institutions

This research examines the antecedent, consequence, and moderating factors for sustainable organisational identity. Specifically, based on the Resource View Theory, this research aims to examine the effects of anthropomorphism and agile leadership on sustainable organisational identity, the effect of sustainable organisational identity on competitive advantage, and the moderating effect of planned organisational change between sustainable organisational identity and competitive advantage. The sample was 74 state universities in Indonesia. Variable measurement uses questionaries. Data analysis uses path analysis. Based on data analysis, anthropomorphism positively affects sustainable organisational identity in state higher education institutions. Second, agile leadership positively affects sustainable organisational identity in state higher education. Third, sustainable organisational identity positively affects competitive advantage in state higher education institutions. Fourth, planned organisational change strengthens the positive effect of sustainable organisational identity on competitive advantage in state higher education.

Responsible leadership and cyberloafing: the mediating role of felt obligation and the moderating role of organisational identification

Purpose This study aims to advance the understanding of the relationship between responsible leadership and cyberloafing (defined as employees’ non-work-related online activities during work hours) through the mediating effect of felt obligation by drawing on the social identity theory of leadership. Also, organisational identification is also examined as the moderator of the relationship between felt obligation and cyberloafing. Design/methodology/approach Using a survey research design, 261 full-time employees were recruited from Amazon Mechanical Turk to examine the direct, indirect and interaction effects. Partial least squares structural equation modelling was used to analyse the data. Findings The results demonstrate that responsible leadership does not affect cyberloafing. However, responsible leadership positively affects felt obligation and felt obligation negatively affects cyberloafing. In addition, it is found that felt obligation mediates the relationship between responsible leadership and cyberloafing. Furthermore, organisational identification moderates the relationship between felt obligation and cyberloafing. Originality/value This study explores the mechanism through which responsible leadership leads to cyberloafing through felt obligation. Apart from that, organisational identification plays a crucial moderating variable in the relationship between felt obligation and cyberloafing.

It’s a battlefield! A thematic analysis of narratives shared in Cape Town emergency departments

BackgroundThe Emergency Department(ED) team need to make sense of an ever-changing dynamic environment. The stories people tell about everyday occurrences are central to how sense-making occurs. These stories also contribute...

Unleashing the missing link between work-family conflict and affective commitment: implications for health professionals

PurposeElucidating on the theoretical framework of conservation of resource and social identity theories, we aim to explore the association between work-family conflict (bidirectional, i.e. work-to-family conflict (WFC) and family-to-work conflict (FWC)) and affective commitment (AC) via emotional exhaustion (EE). Besides, the buffering effect of organizational identification (OI) in the bi-directional work-family conflict and EE relationship and perceived interactional justice (PIJ) between EE and AC were also tested.Design/methodology/approachA multi-time study was conducted in which data from 675 doctors working in different public hospitals across India were gathered at three-time intervals (T1, T2 and T3). The collected data were then analyzed using statistical software tools, namely AMOS 24 and SPSS v23.FindingsIt was indicated that WFC and FWC have a significant negative association with AC. EE was shown to mediate the relationship between bi-directional work-family conflict and AC. Additionally, OI buffered the relationship between WFC, FWC and EE. Moreover, PIJ was established as a moderating factor in the relationship between EE and AC.Originality/valueThis paper provides a new insight into the work-family conflict-AC relationship by examining it through the mediating role of EE. It offers a nuanced understanding by establishing the buffering effects of OI in the bi-directional WFC and EE. To our knowledge, this research represents the inaugural attempt to investigate the moderating influence of PIJ in the relationship between EE and AC.

The Influence of Workplace Incivility, Perceived Supervisor Support, and Job Satisfaction in Mediating Organizational Identification Has an Influence on Employee Performance in Teachers at the Yos Sudarso Karawang School

This research describes the results of the analysis which concludes that workplace incivility has a negative influence on organizational identification, while perceived supervisor support and job satisfaction show a positive influence, although not always significant. Apart from that, it was found that organizational identification has a positive and significant influence on employee performance. These findings support previous research which reports that the relationship between these variables is complex and can influence employee performance. Therefore, this research not only provides a better understanding of the factors that influence teacher performance at the Yos Sudarso Karawang school, but also highlights the importance of paying attention to organizational identification in an effort to improve individual performance in an organizational context. In addition, through clear identification of the problem, scope, problem formulation, objectives and benefits of research, this research also contributes to further understanding of important issues in education in Indonesia.

Developing employee proactivity in entrepreneurial ventures through training: an organisational identity approach

Purpose This study aims to explore how training influences employee proactive behaviours in entrepreneurial ventures. Specifically, the study develops and tests a model in which organisational identification (OID) mediates the relationship between perceptions of training and two employee proactive behaviours: taking charge and creative behaviour. Design/methodology/approach Data was collected from 136 employee-supervisor dyads from 24 entrepreneurial ventures in Malaysia’s high technology industry. Smart–partial least square structural equations modelling was used to test our proposed hypothesis. Findings The findings suggest that entrepreneurial ventures can use training to strengthen employees’ identification with the ventures, which in turn encourages proactive behaviours. Originality/value This study shows how HRD practices found in larger firms can work in different ways to influence desirable behaviours among employees of entrepreneurial firms. Specifically, by demonstrating how the relationship between training and employee proactive behaviours occurs through OID in the context of entrepreneurial ventures, the authors provide a complementary explanation of how HRD practices in entrepreneurial ventures can influence employee positive behaviours.

Influence of Perceived Organizational Support and Organizational Identification on Employee Loyalty: A Conceptual Paper

Influence of Perceived Organizational Support and Organizational Identification on Employee Loyalty: A Conceptual Paper

Enhancing Employees' Social Responsibility: The Roles of Continuous Improvement, Organization Identification, and Perceived Organization Support

Social responsibility is imperative for its important function in the growth of societies and organizations. However, the research on corporate social responsibility (OSR) has predominantly focused on the actions of organizations. Not much has been discussed regarding the employee's behaviours in promoting the development of social responsibility within organizations. CI is known for its significant role in the organization's various outcomes, Although a conceptualization and some empirical support have been provided for its relationship with the behaviour of employees, However, the effect of CI on employee socially responsible behaviours has not yet been investigated. In this article, following OC and OI theories, we improve the research model which can describe mechanisms underpinning through which CI, OI and POS support actions for employees' social responsibility. Data was collected from members of service professionals in Saudi Arabia and examined using Structural Equation Modeling- Partial Least Squares. The findings indicated that CI actions and activities develop the skills that motivate employees to support social responsibility inside and outside the organization. Moreover, our research paper explained the mechanism under which CI activities reshape employees' socially responsible manners. The current study is among the first to look at how to modify the socially responsible behaviour of employees across organizations, which can be a starting point for transforming those employees into a sustainable society.

Community climate commons for collective climate action

AbstractMitigating and adapting to climate change is a vital challenge that cannot rely solely on technology or macro policies but need also be tailored to local social and ecological contexts. As theory suggests, institutional designs that increase collective climate action could potentially speed up climate action in society. In this article we explore the concept of ‘community climate commons’ (CCCs) to foster interconnected and holistic approaches involving citizens and civil society in addressing climate change. Based on a systematic literature review, the aim is to further develop the concept of CCCs and to identify key features for the successful establishment of CCCs for the promotion of collective climate action. The results identify four key features for CCCs: (1) democratic organization with transformative leadership, (2) small group sizes with clear boundaries and existing rules‐in‐use for participation, (3) access to organizational structures, meeting places, social capital, collective identity, and social cohesion, and (4) external financial, political, and social support. In conclusion, CCCs have a real potential to foster a wider societal mobilization of collective climate action while simultaneously addressing other issues of concern in local communities.

Salesperson intra-career mobility perceptions: Exploring the role of professional versus organizational identities

Salesperson career paths have evolved from traditional to boundaryless models, as salespeople are moving between sales organizations with greater frequency. In this new landscape, it is crucial to consider how salespeople’s perceptions of their employers and the sales profession impact their mobility. While previous research has focused on salesperson identification with their organization, identification with the profession remains largely unexplored. To address this gap, the authors conducted semi-structured interviews with 57 sales professionals to better understand their work identities. They offer a theoretical model illustrating how professional and organizational identities become more or less salient, influencing intra-career mobility (i.e., job movement within the sales profession). When salespeople experienced a mismatch between their work realities and desired identities, they redefined their sales roles around a core work value. This process shifted their focus towards their professional identity over their organizational identity, affecting their perceptions of mobility within the sales profession.

The Roles of Corporate Social Responsibility and Perceived Organizational Support on Employee Loyalty in the Vietnamese Public Sector

Employee loyalty is crucial for an organization’s success, especially during economic recovery after the COVID-19 pandemic. This research aims to develop a framework of employee loyalty for the public sector, examining the relationship between corporate social responsibilities (CSR), perceived organizational support (POS), organizational identification, and employee well-being. The research addresses the gap in the literature on employee loyalty in public sector organizations and provides valuable insights into the mediating roles of employee well-being and organizational identification in enhancing employee loyalty in the Vietnamese public sector. The findings of this study showed that both CSR and POS positively impact organizational identification and employee well-being. Also, organizational identification and employee well-being play mediating roles in the relationship between CSR, POS, and employee loyalty. However, there is an insignificant relationship between POS and employee loyalty in the Vietnam public sector context. By combining both social identity theory and organizational support theory perspectives, this research offers a more integrated and holistic approach to understanding the path from CSR and POS to employee loyalty, providing managers and policymakers with a more concrete perception of the value and role of CSR and POS in building long-term trustworthy relationships with employees.

Exploring the Impact of Age Diversity on Organizational Identification: A Study of HR Practices and Perceived Age Discrimination Climate

This study explores how age diversity influences organizational identification, emphasizing the role of HR practices and the perceived age discrimination climate in Polish enterprises. Background: Anchored in social identity and social categorization theories, the study posits that observable age diversity may trigger workplace conflicts over resources and power, potentially heightening perceptions of discrimination and lowering employee satisfaction. Methods: Quantitative data were gathered from 30 Polish organizations with more than 50 employees. The sample, comprising HR managers and employees, was analyzed using linear regression and mediation analysis. Results: The findings reveal that HR practices promoting age diversity have a significant positive effect on organizational identification, with effective diversity management reducing perceived discrimination and enhancing employee satisfaction. Conclusions: This study concludes that inclusive HR practices are vital for integrating diverse age groups and ensuring equitable opportunities within the workplace. Future research should investigate the long-term organizational and employee outcomes of age-inclusive HR strategies.

Exploring the Positive Impact of Secure Base Leadership: Work Engagement as a Mediator in Fostering Organizational Identification and Resilience

This article examines the theory and research surrounding secure base leadership and its influence on key organizational outcomes such as employee work engagement, organizational identification, and resilience. Secure base leadership is defined as a relationship-oriented style that provides employees with a sense of safety, support, and direction. Through satisfying basic psychological needs, secure base leadership is shown to cultivate higher work engagement among employees. It also fosters stronger identification with organizational values, goals, and mission. Additionally, secure base leadership plays an integral role in building individual and collective resilience capacities, enabling adaptation to changes and challenges. The brief then discusses practical implications for how organizations can develop secure base leadership approaches through training, recognition programs, mentorship, and modeling from senior leaders. Cultivating these relationship-building skills may help organizations to develop engaged, committed workforces with an adaptive ability to withstand difficulties and thrive.

Should I Stay or Should I go? Resilience, Intention to Quit and Job Satisfaction among Nurses in Intensive Care Units

Addressing the global nursing shortage is crucial to both national and international public health efforts. This paper aims to highlight the importance of resilience and its impact on primary care nurses' job satisfaction and intentions to quit, especially in the face of current challenges. The study utilized a mixed methods design involving nurses in intensive care units of a university hospital in Austria. In the first phase of data collection, qualitative focus group interviews were conducted to gather insights on the current challenges and stressors faced by nursing professionals. Building on relevant literature, a quantitative survey was then administered to all nurses, using scales measuring resilience, intention to quit, and job satisfaction in order to examine the relationships between these variables. In addition, a data structuring of the resilience scale by factors was achieved with the help of confirmatory factor analysis. Subsequently, the correlations of the resilience factors with the other variables were examined by means of an additional correlation, regression and mediation analysis. The results showed negative correlations with regard to resilience and intention to quit as well as with regard to job satisfaction and intention to quit. In contrast, job satisfaction and resilience correlated significantly positively with each other. The negative correlation between resilience and the intention to quit was confirmed, but only for the factors "goal focus" and "pride and commitment". A closer examination of the two factors and their associated items revealed a connection to both professional identity and organizational identity. This study provides valuable insights for health care leaders and health care decision makers to effectively lead, develop, and thereby retain primary care nurses. The authors argue that improving resilience and strengthening organizational identity are important influencing factors in increasing job satisfaction and reducing nurses' intention to quit.

How do green CSR initiatives influence green employee engagement among tourism and hospitality employees?

AbstractDrawing support from social identity theory (SIT), the present study examines green corporate social responsibility (GCSR) initiatives, green organizational identity (GOI), and green service‐oriented behavior (GSOB) as antecedents of green employee engagement in the hotel sector. In addition to the direct association between the study constructs, the study assessed the mediating effects of GOI and GSOB on GCSR and green engagement association. Data collected from hotel employees in India utilizing a three‐wave time lag was analyzed through PROCESS macro. The finding confirmed the direct as well as the serial mediating effects of GOI and GSOB for the relationship between green CSR and green engagement. The study is insightful in understanding how GCSR activities can build a green reputation for a company that in turn will enhance the identification of the employees. The uniqueness of this study is evident in studying the constructs that have a strong alignment with the nature of the tourism and hospitality sectors. Conceptualizing the serial mediating effects of GOI and GSOB for the relationship between GCSR and green engagement in the tourism and hospitality sector is also a novel addition to the existing literature.

The formation of a sustainable organizational identity: Insights from Brazilian coffee producers

AbstractOrganizations craft their identities to define their character and effectively communicate their values to stakeholders. In the contemporary quest for sustainability, building an identity that genuinely reflects their awareness and attention to these issues is increasingly salient. Over the years, research on organizational identity exhibited constant growth, witnessing the power of organizational identities exerted over organizational behavior. Prior research has emphasized the importance of organizational identity for an array of positive organizational outcomes. Still, much less is known about the levers behind the identity formation process. Against this backdrop, the present study explores the pathways to the formation of a sustainable organizational identity. By drawing on organizational identity and sensemaking literature, we build up a narrative inquiry, analyzing the experiences and perspectives of executives from 25 Brazilian coffee producers through in‐depth interviews. The findings underline that the process of formation involves three phases, namely, orienting toward sustainability, acting sustainably, and forging a sustainable identity, which are also shaped by contextual factors. We emphasize the key role of leadership in building a sustainable identity, as their motivations and sustainability‐oriented commitments could serve as catalysts for triggering organizational change.

The Influence of Environmental Sustainability Initiatives on Employee Morale: The Mediating Role of Organizational Identification

This study investigates the impact of environmental sustainability initiatives on employee morale, with a specific focus on the mediating role of organizational identification. Utilizing a mixed-methods approach, the research encompasses quantitative data from 500 employees across various industries in Germany and qualitative insights from semi-structured interviews. The findings reveal that environmental sustainability initiatives positively influence employee morale both directly and indirectly through enhanced organizational identification. Employees who perceive a strong alignment between their values and their organization's sustainability efforts report higher job satisfaction and commitment. The study also highlights the critical role of leadership and communication in successfully implementing sustainability initiatives. These insights extend social identity theory and contribute to the literature on corporate social responsibility (CSR) by elucidating the internal benefits of sustainability practices. Practical implications for organizational leaders and policymakers include integrating sustainability into core business strategies, fostering organizational identification, and promoting transparent communication to enhance employee morale and organizational effectiveness.

The impact of corporate social responsibility on employee outcomes in the hospitality industry: A multi-motive and cross-cultural meta-analysis

Corporate social responsibility (CSR) in the hospitality industry has received increased attention from both practitioners and researchers in the past two decades, due in part to growing concerns regarding hospitality operations' impact on the environmental, social, and economic well-being of their communities. While research has enhanced our understanding of CSR's influence on hospitality employees, an integrated literature synthesis is still needed. Leveraging the multi-motive CSR framework, we aim to (1) synthesize CSR's impact on hospitality employee outcomes (i.e., performance, job satisfaction, and organizational identification); (2) investigate how the instrumental, relational, and moral motives of employees mediate the CSR–employee performance relationship; and (3) test how country-level factors moderate the relationship between CSR employee outcomes. Meta-analytic results using 87 studies, 33,567 individuals, and 160 effect sizes show a positive relationship between CSR and employee outcomes. Further exploring the multi-motive framework, meta-analytic structural equation modeling (MASEM) results show that instrumental, relational, and moral motives fully mediated the CSR–employee performance relationship. Additionally, results of subgroup tests indicate that the CSR–employee outcome relationship was stronger for employees working in highly developed countries and horizontal-individualistic cultures. Our findings highlight how CSR enhances employee performance through underlying psychological mechanisms, with implications for theory and practice.