Operational Risk Management Practices Research Articles

The Perceived Relationship between Risk Culture and Operational Risk Management Practices of Ghanaian Banks

The Bank of Ghana (BoG) joined the Basel Consultative Group (BCG) of the Basel Committee on Banking Supervision (BCBS) in 2021 and is proceeding with the implementation of the Basel III international regulatory framework for Ghanaian banks. The purpose of this study was to assess the perceived relationship between risk culture and aspects of operational risk management among Ghanaian banks. This study followed a positivist paradigm and made use of a survey among the risk management staff members of Ghanaian banks. The data were analysed using both descriptive and inferential statistics, such as the Mann–Whitney U test and a multiple regression model. This study found significant perceived relationships (at the 5% level of significance) between risk culture and monitoring and reporting procedures, the three lines of defence (3LOD), compliance, internal auditing, disclosure of operational risk information, and guidance from the banking regulator. The respondents reported the following challenges with their banks’ risk culture (in order of priority): training and development, communication, reporting and disclosure, roles and responsibilities, performance appraisal, and technological and environmental barriers. Recommendations for addressing these challenges are provided.

Ownership Structure, Firm Size and the Operational Risk Management of Domestic Commercial Banks in Sri Lanka

Purpose: The banking sector is a crucial player in any economy, often affected by economic and social crises. Thus, it is vital to identify the intrinsic weaknesses of banks to manage their operational risk. The recent COVID-19 pandemic also severely affects the global financial sector, irrespective of the development status. Accordingly, this study is an attempt to find out the evidence on operational risk management and its relationship with bank size and ownership structure of the banking sector in one of the developing countries in the world, Sri Lanka.Design/Methodology/Approach: Financial data of eight out of thirteen commercial banks in Sri Lanka were analyzed over 13 years using panel data regression analysis. Sri Lankan banks' operational risk management practices are measured by excess capital (over the required minimum capital for operational risk). Deposits plus advances are used to calculate the size of a bank.Findings: It is revealed a significant positive relationship between firm size and operational risk management. A significant relationship between the ownership and excess capital held by banks for managing operational risk is also identified. This result leads to the conclusion that the larger commercial banks hold higher excess capital over the required minimum as per Basel accords. Moreover, government-owned banks are recognized to have more excess capital for operational risk management.Implications: Given the high amount of losses from bad loans and the central bank's implementation of Basel III regulations, the study has implications for Sri Lankan banks.Originality: When considering Sri Lankan context there can be found only a little amount of evidence on operational risk management practices and its relationship with size and ownership.

Financial Risk Management Practices on Financial Performance of Microfinance Institutions in Kiambu County, Kenya

Purpose: MFIs are subject to financial risks, just like all other financial institutions. This is intimately tied to their primary businesses of managing credit and accepting deposits. Therefore, risk management is crucial for MFIs in order to maximize their return on investment. The current study sought to establish the effect of financial risk management practices on financial performance of microfinance institutions in Kiambu County, Kenya. The study focused on establishing the effect of liquidity risk management practices, operational risk management practices, credit risk management practices, and market risk management practices on financial performance of microfinance institutions in Kiambu County, Kenya. The theories anchoring the study comprised of Risk Management Theory, Extreme Value Theory, Credit Risk Theory, and Capital Market Theory.
 Methodology: A descriptive survey research design was adopted in the study. The target population comprised of 31registered microfinance institutions operating in Kiambu County. The unit of observation comprised of Risk and Compliance Manager, Finance Manager, Operations Manager, Credit Manager, and Business Development Manager from each of the microfinance institution making a total of 155 respondents. A census approach was adopted in the study where all the registered microfinance institutions were involved in the study. Both primary and secondary data was employed in the study where 5-point Likert scale questionnaires were employed to gather primary data while a secondary data collection sheet was utilized to gather secondary data. Both descriptive and inferential statistics were used to analyze the collected data. The statistics were generated by help of Statistical Package for Social Scientist and MS Excel.
 Findings: The results of the analysis revealed that Liquidity Risk Management Practices, Operational Risk Management Practices, Credit Risk Management Practices, and Market Risk Management Practices positively and significantly affects financial performances of microfinance institutions in Kiambu County, Kenya as shown by beta values of 0.401, 0.309, 0.497 and 0.351 and significant values of 0.000. 0.001, 0.000 and 0.006 respectively.
 Unique contribution to theory, practice and policy: The results implies that when each of the independent variable is increased with one unit, financial performance of the microfinance institutions increases with the respective beta value of the independent variable. The results led to conclusions that liquidity risk management practices, operational risk management practices, credit risk management practices, and market risk management practices bears appositive and significant effect on financial performance of microfinance institutions in Kiambu County. The study provided recommendations to the management of the microfinance institutions to enhance their practices in areas of liquidity risk management, operational risk management, credit risk management, and market risk management to improve financial performance to a positive and significant level.

Financial Risks and Financial Performance of Deposit-Taking Saccos in Mt. Kenya Region, Kenya

This study investigated the relationship between financial risks and the financial performance of deposit-taking SACCOs in the Mt. Kenya region. Specifically, the research sought to determine the effect of liquidity risk, credit risk, and operational risk on the financial performance of DT-SACCOs in the Mt. Kenya region. The research was embedded on the liquidity preference theory, asymmetric information theory, and dynamic capabilities theory. The descriptive research approach and target population of 56 DT-SACCOs with head offices in the region were espoused. Primary data was collected using structured questionnaires administered to heads of risk management and secondary data from financial statements were considered. The findings revealed that liquidity risk has a negative and insignificant effect (β=-0.093, p=0.317), credit risk has a positive and significant effect (β=0.159, p=0.023), and operational risk has a negative and insignificant effect on the financial performance (β=-0.140, p=0.463) of DT-SACCOs in the Mt. Kenya region. DT-SACCOs should strive to maintain optimal liquidity and tighten their credit risk and operational risk management practices.

УПРАВЛІННЯ ОПЕРАЦІЙНИМИ РИЗИКАМИ В ПЛАТІЖНИХ СИСТЕМАХ

The article examines the peculiarities and forms of manifestation of operational risks in payment systems in the conditions of increased digitalization of the payment services market. Based on the analysis of the recommendations of international financial organizations and the National Bank of Ukraine, a classification of operational risks inherent in the activity of payment systems was carried out, and four types of them were distinguished: information risk, risk of errors in management processes, cyber risk and risk of user errors. The main sources of operational risks are identified and it is proven that the vast majority of them are related to the use of new information technologies and the strengthening of cyber threats in the market of payment services. The analysis of operational risk management practices in payment systems allows to conclude that they are heterogeneous and depend on factors that expose payment organizations and payment systems to risks. The characteristics of the forms of manifestation of certain types of operational risks in payment systems are given. The main results of the potential impact of operational risks on the activity of payment systems are characterized, and a method of calculating the indicator of inherent risk is proposed, which characterizes the level of its priority for the payment organization. It is determined that the main goal of operational risk management in payment systems is to maintain the operational stability of the payment organization and ensure the continuity of the payment system. The structure and main components of the operational risk management system are characterized. A functioning scheme of the operational risk management mechanism in the payment system has been developed, the use of which makes it possible to increase the efficiency of their management. A system of key indicators characterizing the limits of changes in the level of operational risk is proposed and can be used for the purpose of early detection and assessment of the potential impact of individual risk factors. The main sources of coverage of damages and losses arising as a result of implementation of operational risk events in the payment system are determined. The main sources of occurrence and features of the influence on the activity of payment systems of cyber threats are characterized. A system of measures to increase the efficiency of operational risk management based on the improvement of the technical-technological and organizational-management characteristics of the functioning of payment systems is proposed.

Sustainable risk management practice in the organization: a Malaysian case study.

Businesses are becoming more conscious of operational risk management practices due to the COVID-19 pandemic. However, some firms practice risk management without fully comprehending how it might help them and their needs. As a result, companies that practice risk management without realizing it are being controlled by the discipline itself. The goal of this study is to look into the epistemic process of risk management practice in the workplace. This phenomenological study interviewed 39 risk management officers, executives, and employees. Data are thematically analyzed. This study discovered five epistemic processes of risk mapping using Foucault's governmentality paradigm. This phenomenological study, interestingly, revealed the black box of risk management practices, as well as the behavior of risk management officers, executives, and risk owners who preferred to monitor the compliance aspects of risk management practices rather than comprehend the capabilities of risk management that could be used within their strategic planning process. Unaware of this black box, organizational actors were blanketed by the organization's culture of fear, which created the impression that the authority was always watching every word said and every action taken. Practically, this study contributes an improved understanding of the real function of risk management that helps them justify the practice and reduce unnecessary fear. The paper concludes with limitations and research recommendations.

Do operational risk and corporate governance affect the banking industry of Pakistan?

PurposeDue to increase in operational risk, banks are facing huge losses. In order to avoid losses, banks need to manage operational risk. This study aims to analyze the impact of operational risk management (ORM) processes, which include identification, assessment, analysis, monitoring and control in the presence of corporate governance (CG) that can also contribute to effective ORM practices.Design/methodology/approachOperational risk management processes are used to manage operational risk along with CG. Primary data are collected through questionnaire from (167) operational risk managers of commercial banks. Multiple linear regressions has been run to analyze the data.FindingsResults indicate significant impact of CG and operational risk identification (ORI), monitoring and control on ORM practices in commercial banks of Pakistan.Originality/valueThe study suggests policy makers to improve the ORM framework by CG. Beside this, in order to lessen operational risk, proper identification, monitoring and control of operational risk could also contribute.

Impact of strategic and operational risk management practices on firm performance: An empirical investigation

Increasingly, creating and delivering value through complex supply chain networks involves substantial risks. However, strategy development under business risk conditions is not well-understood. This cross-country research examines how, under conditions of supply chain network risk, firms develop effective risk management practices. Using a literature review and survey research of managers from global firms; we present a research model, and empirically test the hypothesized relationships. The results show that under conditions of uncertainty, management decision-making is more likely to be cautious until visible forms of risks emerge, and prudent response mechanisms are put in place. This study identifies the crucial role of supply chain exploration and exploitation practices, and their influence in development of network risk management practices, leading to competitive financial outcomes.

Analysis of Impacts of Operational Risk Management Practices on Banks’ Financial Performance: Study of Selected Commercial Banks in Nigeria

Increase in losses borne by banks as a result of inadequate operational risk management practices and the adverse impact on banks’ financial performance has been a major concern to bank management and regulators. This study analysed the impact of operational risk management practices on the financial performance of commercial banks in Nigeria. 10-years (2008 - 2017) secondary data extracted from audited financial statements of selected commercial banks in Nigeria was used for the study. The data was analysed using the Linear Multiple Regression Model. The results showed that there is a positive relationship between operational risk management and the financial performance of banks. The findings revealed that sound operational risk management practices impact positively on the financial performance of banks. We, therefore, recommend that banks’ management should deploy adequate resources towards understanding operational risk to ensure sound operational risk management and improved financial performance of banks.

ASSESSING THE IMPACT OF OPERATIONAL RISK MANAGEMENT ON FINANCIAL PERFORMANCE OF SELECTED MAINSTREAM COMMERCIAL BANKS IN CAMEROON

The Basel Committee for Bank Supervision (BCBS) is aimed at enhancing financial stability of banking system by providing quality supervision and regulatory frameworks for global banking operations. The committee provides recommendations on capital risk, market risk, and operational risk; with the objective of ensuring that financial institutions have adequate capital reserved to absorb unpredicted losses. It is on this premise that this study seeks to analysis the impact of operational risk management strategies on financial performance of selected mainstream commercial banks in Cameroon. A quantitative case study design was used and supported with the philosophical underpins of objectivism ontology and positivism epistemology. Data was primarily sourced using structured questionnaires from two hundred and fifty (250) employees purposively sampled from National Financial Credit Bank (NFCB), the United Bank for Africa (UBA) and Eco Bank from the centre and littoral regions of Cameroon. Data was analysed using Structural Equation Modelling (SEM) with the aid of SPSS 23 and Amos 24. The study revealed that internal operational risk management practices, risk monitoring and control, and training and reporting have significant positive impact on financial performance. This study opined that financial performance increases with the implementation of internal operational risk management strategies. Furthermore, risk monitoring and control have significant mediating impact between training and reporting and financial performance. This study therefore recommends that the provisions of operational risk management strategies as prescribed by the Basel I, II, III and IV accords are significant drivers of a stable and resilient financial system in the case of Cameroon.

Effect of Risk Management Practices On Corporate Investment of Financial Institutions in Rwanda: A Case Study of Selected Commercial Banks


 
 
 Risk management practices are currently a subject of interest and a novel impression beneath research and application by diverse organizations. Nevertheless, there seems much to be debated on this subject in terms of a general strategic risk management practices statement. There is uncertainty like, when there should be a declaration for each principal risk category the organization experiences or should exist a general risk management practices for the organization. A risk management practice is about achieving corporate goals. For many financial institutions (FIs), dual goals exist such as the social and economic perspectives. This study sought to analyze the effect of strategic risk management practices on corporate investment of selected financial institutions in Rwanda. The study aimed at establishing the effect of operational risk management practices, market risk management practices, compliance risk management practices and governance risk management practices on corporate investment in selected commercial banks in Rwanda. The study adopted descriptive research design. The study targeted 95 managers from finance, internal audit, risk compliance and operations departments. The sample size was 77 respondents. The research was conducted using primary and secondary data, which includes survey forms (questionnaires), interviews as well as reports of the targeted institutions. Information for the research were gathered utilizing organized surveys forms that were distributed to the targeted respondents. Narrative information obtained from interviews and open-ended questions in the questionnaire were analyzed using qualitative approaches. Validity and reliability of the instruments were tested using the Cronbach Alpha test retest methods. With the aid of Statistical Package for Social Science version 21.0, both descriptive statistics such as the means, modes, standard deviation, variances and inferential statistics were analyzed. The research revealed that management of operational risk has a constructive effect financial outcomes performance of financial institutions in Rwanda. The study found that there is a correlation between both operational risk management and market risk management and performance of the financial institutions. The research findings revealed that operational risk management (r=0.096, p<0.01), market risk management (r=0.506, p<0.01) and compliance risk (r=0.612, p<0.01) on corporate investments.
 
 

Poor Integration between Operational Risk Management activities and Internal Control System in the Municipalities: An analysis of the Italian legislative framework

In the last years the Public Administration and, more specifically, the Municipalities introduce in their strategies logics of Performance Management to increase the services offered to the citizens and the correct treatment of the public goods. Furthermore, the safeguard of the objectives’ achievement also passes for the risk management practices and through the ability of the Municipality to assess their risk and treat these in order to remove or reduce the impact of serious negative events (called also “operational risks”). This work aims to suggest an overall vision on the Risk Management practices, with particular regard of the Operational Risks, provided by the Internal Control System of the municipalities in the Italian legislative framework. Through a content analysis of the laws and the legislative provisions adopted in the universe of the Public Administration it’s be possible to understand the integration grade between the activities provided in the Internal Control System and the Operational Risk Management practices. The paper tries to sustain the debate about the introduction of risk logics within the Public Internal Control System to ensure the goal’s achievement and a correct used of the Public resources.

Impact of Ownership and Size on Operational Risk Management Practices: A Study of Banks in India

The financial crisis and resulting failure of large banks worldwide has shaken the entire world. Improper management of operational risk has been touted as one of the reasons for this failure. In light of the rising importance of operational risk management (ORM) in banks, the study explores the range of ORM practices followed by a cross section of Indian banks and compares them with the banks worldwide. The study also analyses the impact of size and ownership of banks on these practices. Reliability analysis using Cronbach alpha model, Kaiser–Meyer–Olkin (KMO) measure of sampling adequacy and Bartlett’s test of sphericity was used to test reliability of questionnaire and justifies the use of factor analysis. Factor analysis was performed to extract the most important variables in ORM. The small size of bank was observed to be a deterrent to deep involvement of operational risk functionaries, collection and usage of external loss data and data collection and analysis. Further, the performance/preparedness of public sector and old private sector banks lagged behind peers in usage of key reporting components, such as risk and control self-assessment (RCSA), key risk indicators (KRI), scenarios, collection and usage of external loss data, data collection and analysis and quantification and modelling of operational risk.

OPERATIONAL RISK MANAGEMENT STRATEGIES AND THE GROWTH OF MICROFINANCE SECTOR IN KENYA

Purpose: The purpose of this study was to establish how operational risk management strategies lead to growth of MFI sector in Kenya.Methodology: The study adopted a correlation survey research design. The population of this study was fifty seven (57) MFIs. The sampling frame was the list of MFIs provided in the AMFI website www.amfikenya.com. A sample of thirteen (17) MFIs was selected using the random sampling approach. A questionnaire and an interview schedule were the main data collection tools. Qualitative data was analyzed using content analysis whereas the quantitative data was analysed using Statistical Package for Social Sciences (SPSS) where descriptive and regression analysis were conducted to determine the relationship between enterprise risk management strategies and growth of MFIs.Findings: Findings revealed that the MFI had adequate policies and procedures to manage its operational risks and the MFI had an operations manual. The findings also indicated that the MFIs have adhered to written policies and procedures to manage operational risks in the financial operations area, procurement area, treasury area, and financial management area. Results further indicated that the MFI had effective internal control systems for detecting fraud or other significant operational risks. Finally the study findings indicated that MFI’s internal audit functions ensured effective use of resources, accurate financial reporting, and ample random spot checks of MFI branches, clients, and staff. The regression results indicated that there was a positive relationship between operational risk management strategies and MFI growth.Unique contribution to theory, practice and policy: The study recommends that the MFIs to continue practicing effective operational risk management practices such as internal control framework comprising of policies and procedures. MFIs need to uphold the existence and accessibility of operational manuals. It is suggested that adherence to written policies and procedures is positive strategy and it should be emphasized. The internal audit functions for effective use of resources and accurate financial reporting needs to be emphasized as it had a positive effect on growth. The MFIs should also benchmark their technology with that of banks to reduce human error, to produce timely and relevant data. It is recommended that implementation of know your client (KYC) requirements should be enhanced as it has an effect on growth.

THE EFFECT OF OPERATIONAL RISK MANAGEMENT PRACTICES ON THE FINANCIAL PERFORMANCE IN COMMERCIAL BANKS IN TANZANIA

Purpose: The purpose of the study was to determine the effect of operational risk management practices on the financial performance in commercial banks in TanzaniaMethodology: The research problem was studied by use of a descriptive research design. The population of the study consisted of all commercial banks in Tanzania. The study used the sample size of 34 commercial banks in Tanzania. Therefore all the commercial banks participated in equally. Questionnaires were the primary data collection tool in this study. The data gathered from the respondents shall be analyzed and presented using descriptive statistics.Results: The study found that the three independent variables in the study credit risk, Insolvency risk and Operational efficiency influenced the financial performance for the period under study. Credit risk Insolvency risk and Operational efficiency influenced commercial banks financial performance for the period of study.Unique contribution to theory, practice and policy: This study therefore recommends that the commercial banks should handle their operations appropriately as the changes in the factors like Insolvency and Credit risk bring about an effect on the profitability of commercial banks hence affecting their financial performance

Price Dislocations and Risk Management: Lessons from a Large Options Trading Loss

On May 8, 2007, the largest trading loss thus far reported in Sweden was announced by Carnegie Investment Bank, caused by a revaluation of the bank’s options portfolio. Among consequences, the bank’s CEO was forced to resign, the bank was fined a maximum penalty from the Swedish FSA, and three option traders were accused of market price manipulations and exploitation of inefficient internal procedures. Using unique data from the Swedish Economic Crimes Bureau, this paper provides a hands-on account of how market price were dislocated and shows the actual trading patterns behind the dislocations. Internal procedures at the bank failed and the paper provides some important lessons regarding operational risk management practices.

Relationship between operational risk management, size, and ownership of Indian banks

Purpose The purpose of this paper is to analyse the relationship between operational risk management (ORM), size, and ownership of Indian banks. This is important in the context of financial crisis experienced by developed countries due to lax regulation. Design/methodology/approach ORM practices of Indian banks are proxied by excess capital (over the required minimum capital for operational risk). Size of a bank is measured as deposits plus advances. Our sample includes 61 Indian banks during the period from 2010 to 2013. The authors empirically examine the impact of bank size on excess capital using panel data regression model. Findings The results suggest that size of Indian banks is inversely related to excess capital held by them for managing operational risk. The inverse relationship implies that smaller banks hold higher excess capital over the required minimum as per Basel norms. There is no significant relationship between ownership (public, private and foreign) and excess capital held by banks for managing operational risk. Practical implications The study has implications for Indian banks given the high level of losses due to bad loans, and the implementation of Basel III norms by the central bank, i.e. Reserve Bank of India. Social implications The study has implications for Indian financial system as a large percentage (about 33 per cent) of household savings are deployed in deposits with commercial banks and other financial institutions. The bank failure(s) can have disastrous consequences for the Indian economy as the capacity of the Indian financial system to withstand such shocks is highly doubtful. Originality/value There is very little evidence on ORM practices of Indian banks, and its relationship with size and ownership. The study assumes significance in the context of significant changes in the institutional and regulatory framework.

Capital Adequacy and Risk Management – Premises for Strengthening Financial System Stability

In the last decades, we have witnessed the progressive integration of European financial system, as a result of the cumulative effect of markets' liberalization, innovation and globalization, and of harmonization of the regulations and implementation of financial reforms by the EU Member States. In this context, increased risk of financial instability necessarily requires the development of standards and codes of best practices in order to improve financial system integrity and stability, and to insure the health of the global banking and financial markets. From this perspective, the Basel II Accord represents a true revolution, aiming the improvement of the consistency of capital regulations internationally and better operational risk management practices. As a member of the EU, Romania is currently through the stages of implementation of Basel II, starting January 1, 2008. As a central bank, NBR main objectives are: to adapt national legislation; to coordinate the efforts of credit institutions to develop new strategies regarding solvency, capital adequacy and measurement system for each risk category; to impose the disclosure requirements for financial reports and to adapt the IT system.

Differences in the risk management practices of Islamic versus conventional financial institutions in Pakistan

PurposeThe purpose of this paper is to provide an insight into the differences in the risk management practices of Islamic financial institutions (IFI) and conventional financial institutions (CFI) in Pakistan.Design/methodology/approachThe study makes use of primary data collection method using a questionnaire survey.FindingsLiterature review discovered that the types of risks faced by both types of financial institutions can be classified under six categories. The research concludes that credit risk, equity investment risk, market risk, liquidity risk, rate of return risk and operational risk management practices in IFI are not different from the practices in CFI. Whereas the overall risk management practices of IFI and CFI are alike in Pakistan.Research limitations/implicationsFurther research with a larger sample size is recommended.Practical implicationsThe paper opens our eyes to the fact that much is unknown about the risk management practices in Pakistani financial system, creating a need for empirical studies for further discoveries to formulate better frameworks and to prevent an impending financial crisis that might be unravelling at the time this paper is being read.Originality/valueThis is the first empirical study of its kind that addresses the unmarked topic of RMP in IFI and CFI in Pakistan. The research was conducted because few studies have been executed to understand differences in the risk management practices in Pakistan, exclusively among Islamic financial institutions. This study is expected to expand the existing literature by providing novel empirical evidence.

Implementing an Operational Risk Management Framework: Psycho-Social Factors in Tanzania

This qualitative study explored the psychosocial factors that affect the implementation of an operational risk management framework in a financial institution in Tanzania. A purposive sample of 39 participants from three financial institutions was interviewed using semistructured interviews. The data were analysed by means of qualitative content analysis and the open coding procedure of grounded theory was used to identify the highlighted themes. Findings suggest that there is a movement in Tanzania towards acknowledging the value of regulatory operational risk management practices, policies and procedures. Organisations that acquire cross-border interests should take cognisance of the psychosocial factors that affect the implementation of an operational risk management framework in order to address similar challenges.