Online Communication Networks Research Articles

Driving Success: Unveiling the Synergy of E-Marketing, Sustainability, and Technology Orientation in Online SME

In Romania, the pandemic and post-pandemic effects, coupled with the nearly 80% increase in internet service penetration, have led to an extraordinary acceleration of e-commerce activity. Rising rents and operational costs, heightened financial challenges, and the improved quality and accessibility of internet connectivity have prompted some Romanian SMEs to sell their products and services online or through other online communication networks. In this context, it becomes essential to conduct marketing research to identify factors that could stimulate business performance. The purpose of this study is to assess the impact of e-marketing orientation, sustainability orientation, and technology orientation on the performance of online SMEs in Romania. Hypothesis testing and validation of the proposed construct model were conducted using structural equation modeling with partial least squares (SEM-PLS) and multi-group analysis (PLS-MGA). The research results have indicated that all three independent variables have positive and significant effects on online SMEs’ business performance. Finally, the study suggests that SME managers should focus on integrating these three variables and on selling products and services both nationally and internationally through the internet if they aim for long-term business performance growth.

Provision of Medications for Self-Managed Abortion Before and After the Dobbs v Jackson Women’s Health Organization Decision

The Supreme Court decision in Dobbs v Jackson Women's Health Organization overturned the right to choose abortion in the US, with at least 16 states subsequently implementing abortion bans or 6-week gestational limits. Prior research indicates that in the 6 months following Dobbs, approximately 32 360 fewer abortions were provided within the US formal health care setting. However, trends in the provision of medications for self-managed abortion outside the formal health care setting have not been studied. To determine whether the provision of medications for self-managed abortion outside the formal health care setting increased in the 6 months after Dobbs. Cross-sectional study using data from sources that provided abortion medications outside the formal health care setting to people in the US between March 1 and December 31, 2022, including online telemedicine organizations, community networks, and online vendors. Using a hierarchical bayesian model, we imputed missing values from sources not providing data. We estimated the change in provision of medications for self-managed abortion after the Dobbs decision. We then estimated actual use of these medications by accounting for the possibility that not all provided medications are used by recipients. Abortion restrictions following the Dobbs decision. Provision and use of medications for a self-managed abortion. In the 6-month post-Dobbs period (July 1 to December 31, 2022), the total number of provisions of medications for self-managed abortion increased by 27 838 (95% credible interval [CrI], 26 374-29 175) vs what would have been expected based on pre-Dobbs levels. Excluding imputed data changes the results only slightly (27 145; 95% CrI, 25 747-28 246). Accounting for nonuse of medications, actual self-managed medication abortions increased by an estimated 26 055 (95% CrI, 24 739-27 245) vs what would have been expected had the Dobbs decision not occurred. Provision of medications for self-managed abortions increased in the 6 months following the Dobbs decision. Results suggest that a substantial number of abortion seekers accessed services despite the implementation of state-level bans and restrictions.

Twitter and divides in the Dutch parliament: social and political segregation in the following, @-mentions and retweets networks

ABSTRACT MPs communication on Twitter with other MPs may facilitate forming cross-party solidarity networks and provide public micro deliberation but may also be segregated leading to information bubbles and political polarization. That party-based division lines are running through the online communication networks of politicians is a well-established finding in social media studies; however important knowledge gaps have remained on the complexity of Twitter’s multilayered network developments and their interrelatedness with socio-demographic segregation. Here, we integrate the online-network literature with that on the political consequences of the digital architecture of social media platforms to theorize and scrutinize the extent to which and why Twitter following, @-mentioning and retweeting networks among MPs are segregated along party lines and sex, age and ethnicity. Our unique dynamic take allows us to rigorously study network segregation, including feedback mechanisms between Twitter layers, based on descriptive network statistics and SIENA analyses for Dutch MPs at three time points. The findings show that political segregation patterns are strongest within the retweet layer and weakest for @-mentions. The interrelations between the Twitter network layers aggravate party-based segregation over time. MP Twitter networks are not consistently segregated along social dimensions.

Exploring the Cybercrime Prevention Campaign on Twitter: Evidence from the Indonesian Government

Cybercrime in Indonesia has recently become a significant problem in line with the increase in internet users, which is a serious issue among online community networks. Therefore, this makes government authorities strive to take preventive measures to prevent the spread of cybercrime. In this case, this article aims to explore the Indonesian government's efforts under the National Cyber and Crypto Agency to run a cybercrime prevention campaign through the @BSSN_RI Twitter account with the tagline Guard Cyberspace. Exploration studies have been initiated and visualized with the code of the NVivo tool. This research has produced several findings, including: Firstly, the Indonesian government has taken current preventive measures, and there has been a call to action to prevent cybercrime during the last two years. Secondly, the Indonesian government has maximized its efforts to prevent cybercrime through various tweets, posters, and the hashtag. Furthermore, Twitter users (outside of public sector accounts) are also contributing to spreading cybercrime prevention campaigns. In addition, there are several words and hashtag frequencies that echo the point of view of the campaign. Moreover, this research also contributes significantly to increasing the richness of literature on how government authorities’ use social media as a cybercrime prevention campaign tool, which past studies have limited.

Issue Communication Network Dynamics in Connective Action: The Role of Non-Political Influencers and Regular Users

Social media influencers (SMIs) have prevailed in online communication networks and can play key roles in connective action. However, how influencers connectively drive activism communication network is less clear. This study conceptualizes issue influencers as users who emerge as influential nodes in shaping the communication network in a contentious political issue niche. A new typology of influencers is proposed based on both issue and platform influence. Drawing on connective action theory and SMI studies, this study employed a Stochastic Actor-Oriented Model to examine how structural (endogenous) processes and influencer-level (exogenous) characteristics explain the communication network dynamics among issue influencers based on 200,000 Weibo posts from approximately 150,000 unique users about a gender policy discussion in China. The results show reciprocity, closure triplets, and influencer-level attributes including issue stance and influencer status significantly drive the longitudinal activism communication network. This study suggests that, when political influencers are absent, non-political influencers and regular users can effectively lead a contentious communication network on a platform with increasing censorship and suppression.

Mapping the Landscape of Netnographic Research: A Bibliometric Study of Social Interactions and Digital Culture

Introduction: Netnography is a research method that has emerged in response to the growing popularity of online communication and social networks. Aim: To analyze communication patterns about netnography in the Scopus database. Methods: A bibliometric study was conducted in the Scopus database on netnography. The analysis was conducted globally, by country, and by institution. Results: A total of 11173 documents and 2213 authors were recovered. 35,1% of the documents were open access. The global field-weighted citation impact was 1,27. the most productive ones in the following order: United Kingdom (275 documents), United States (223 documents), Australia (165 documents), Brazil (100 documents), and France (83 documents). Conclusions: The results show that netnography is an emerging area of research, with a wide geographic and thematic diversity, that has experienced steady growth in recent years and is being explored in a variety of contexts, from market research to the analysis of social dynamics online.

Forensics: Cybercrime investigation analysis in social networks

Cybercrime has emerged as a specialized domain, leveraging online communication networks with advanced specifications to identify cybercriminals through the application of cyber laws. Extensive research is underway to establish pertinent legal methodologies aimed at preventing and controlling cybercriminal activities. Over the past decade, considerable attention has been devoted to the compelling topics of malware and phishing detection, given the substantial damage inflicted upon internet users. Phishing website recognition represents recognizing these sites as potent tools for exploiting personal information and facilitating malicious activities. This paper introduces an innovative automatic categorization system designed to classify both malware identities and phishing websites. The system achieves this through the integration of clustering solutions, incorporating various clustering algorithms within a cluster ensemble scheme.

An intermestic approach to China's public diplomacy: a case study of Beijing's COVID-19 communication in the early stages

PurposeThe aim of this study was to examine the early stages of the COVID-19 outbreak and the international communication management of Chinese diplomats as a case for extending the definition of intermestic public diplomacy. The goal was to reveal how Beijing subtly used both domestic and foreign social media to organize a network for communication about COVID-19 and purposefully soften the highly centralized and hierarchical political propaganda of the Communist Party of China (CPC).Design/methodology/approachBased on the literature on digital public diplomacy, the authors applied the existing concept of intermestic to Chinese politics in order to demonstrate the digitalization of public diplomacy, along with its forms and strategies under an authoritarian regime. A hybrid methodology combining quantitative network analysis and qualitative discourse analysis permits examination of China's intermestic online communication network dynamics, shedding light on how such an intermestic practice promoted Chinese values and power to international publics in the early stages of the COVID-19 crisis.FindingsThe authors’ findings extend the implications of intermestic public diplomacy from a democratic context to an authoritarian one. By analyzing the content of public diplomacy and para-diplomatic social media accounts in China and abroad at the beginning of the COVID-19 crisis, the authors outlined China's early crisis management, explaining its intermestic public diplomacy transmission modes and strategies. Moreover, the authors identified changes in the narrative strategies of Chinese diplomats and journalists during this process.Social implicationsThe findings of this study underline that Beijing established a narrative-making virtual communication structure for disseminating favorable Chinese strategic narratives and voices through differentiated communication on domestic and foreign social media platforms. Such intermestic communication strategies were particularly evident and even further weaponized by Beijing in its large-scale Wolf Warrior diplomacy in the spring of 2020. Thus, the study’s findings help readers understand how China digitalized its public diplomacy, its digital communication patterns and strategies.Originality/valueOn the one hand, geopolitical uncertainty and the popularity of social media have contributed to the evolution of the intermestic model of public diplomacy. This model allows actors to coordinate homogenous and differentiated communication practices to deploy their influence. On the other hand, the authors did not examine how intermestic audiences perceive and receive public diplomacy practices. In future studies, scholars should measure the agenda-setting capacity of diplomatic actors by examining the effects of such intermestic communication efforts.

Brushing Society Against the Grain: Digital Footprints, Scraps, Non-Human Acts, Crumbs, and Other Traces

This article explores the growing role of traces and footprints in social science, giving an outline of the main concepts and empirical questions discussed in this special issue. Remarkably, the study of traces (unobtrusive, necessarily interpretative, theory-driven and data-fueled at the same time) considers them as unwillingly insightful and strategic materials. However, the difference between information “intentionally transmitted” and information “accidentally leaked” gets fuzzy especially in online communication and social network. In this sense, by interpreting the “digital data deluge” as a social trace deluge, issues of algorithmic environments, users’ participation, datafied biases, and transparency are addressed. Finally, it is argued that traces, data exhaust, and residual information help overcoming standard dichotomies in social science (e.g., human vs. non-human realms, quantitative vs. qualitative, online vs. offline activities), both methodologically and theoretically.

Polytechnic Management Information System For Academic Service Quality Improvement (Analytical Descriptive at the Study Program Level at the Bandung State Polytechnic)

The Management Information System (MIS) in Higher Vocational Education such as Polytechnics functions to coordinate and monitor the planning, implementation, and evaluation of education activities, especially at the study program level. The current MIS serves BAAK’s data and information needs, reporting for internal management and providing PD-DIKTI Database. MIS has not fully served the needs of internal customers. The aim of this research is to describe in depth the process of planning and evaluating MIS at the study program level. This research is limited to MIS academic services and support preparation for study program’s accreditation of BAN-PT. The theoretical study is supported by theological foundation of Al Qur’an and Hadits, the philosophical constructivism and the theory of Total Quality of Management (TQM). This research uses a qualitative descriptive approach, explore deeply into the data and information needs for students, lecturers, study program, and BAAK. The informant involved internal Polban namely BAAK’s person, head of department and study program, lecturers and students, reviewing statute documents, strategic plans, academic regulation, laws and government’s regulations related to polytechnic’s management. This research reveals that the current MIS program is not based on customer’s needs yet by paying attention to business processes in planning, implementing, and evaluating teaching and learning process. MIS in implemented stage solely for BAAK needs, does not yet serve data needs for study programs, lecturers and students, including not yet supports the preparations of program study’s accreditation by BAN-PT. Customers are still difficult to get the information needed. The results of the evaluation show that there is a gap between data and information due to several inhibiting factors and a management system that is not yet based on complete data. The novelty of this research is MIS which is integrated with the current management system. MIS is designed comprehensively, not partially on project based. The conclusion is that the MIS program must be designed in the form of grand design that maps all data and information needs for internal and external customers which is customers oriented. MIS implantation will be successful if it is supported by socialization for customers, integrating existing MISs including databases and online communication networks, adequacy of MIS infrastructure include hardware, bandwidth capacity and high speed accessibility of information.

Barriers and Facilitators to eHealth Technology Use Among Community-Dwelling Individuals With Spinal Cord Injury: A Qualitative Study.

As eHealth technologies become a more prevalent means to access care and self-manage health, it is important to identify the unique facilitators and barriers to their use. Few studies have evaluated the use or potential use of eHealth technologies in spinal cord injury (SCI) populations. The primary objective of this study was to explore and identify barriers and facilitators to engagement with eHealth technologies among individuals with SCI. A qualitative descriptive study was conducted. Data were collected via one-on-one, semi-structured interviews with a subsample of 20 community-dwelling participants enrolled in a larger clinical trial. Analysis of the transcripts was undertaken using a four-phase process of content analysis. Our analysis identified three barriers to engagement with eHealth technologies, including (1) overcoming a digital divide to comprehending and utilizing eHealth technologies, (2) navigating internet resources that provide too much information, and (3) interacting with these technologies despite having limited hand function. Our analysis also identified three facilitators to using eHealth technologies, including (1) having previous successful experiences with eHealth technologies, (2) being able to use voice activation features, and (3) being able to interact in an online community network. By exploring barriers and facilitators to eHealth technology use, these findings may have a short-term impact on informing researchers and clinicians on important factors affecting engagement of individuals with SCI with telemedicine, mobile, and web applications (apps) and a long-term impact on informing future development of eHealth interventions and tools among chronic disease populations.

Korea’s STEAM education experience at high schools in the context of industry 4.0

One of the goals of the Korean education is to cultivate talents, who are capable of pioneering science and technology and flexibly responding to rapid social change. For the above goal, in 2011, Korea’s Ministry of Education, Science and Technology (It is the Ministry of Education now) officially included the goal of the STEAM education in the general education curriculum. On that basis, the Korean Ministry of Education, relevant agencies, and researchers have collaborated in many aspects to create a firm foothold for the STEAM education at high schools in Korea. The practice of the STEAM education implementation in Korea shows the importance of teachers and education administrators in deploying and disseminating the STEAM education to high schools. Although Korea is highly experienced in implementing the STEAM education, there are still some limitations, including the low number of schools applying the STEAM education in teaching, the inconsistent set of training program evaluation tools, the low level of teachers' implementation of integrated lessons, the online communication network without meeting the needs in the COVID19 period, and etc. On the basis of learning about Korea's STEAM education experience at high schools in the context of industry 4.0, this article has proposed lessons in research, implementation, and simultaneous management of the STEAM education at schools in Vietnam.

Streaming Graph Embeddings via Incremental Neighborhood Sketching

Graph embeddings have become a key paradigm to learn node representations and facilitate downstream graph analysis tasks. Many real-world scenarios such as online social networks and communication networks involve streaming graphs, where edges connecting nodes are continuously received in a streaming manner, making the underlying graph structures evolve over time. Such a streaming graph raises great challenges for graph embedding techniques not only in capturing the structural dynamics of the graph, but also in efficiently accommodating high-speed edge streams. Against this background, we propose SGSketch, a highly-efficient streaming graph embedding technique via incremental neighborhood sketching. SGSketch cannot only generate high-quality node embeddings from a streaming graph by gradually forgetting outdated streaming edges, but also efficiently update the generated node embeddings via an incremental embedding updating mechanism. Our extensive evaluation compares SGSketch against a sizable collection of state-of-the-art techniques using both synthetic and real-world streaming graphs. The results show that SGSketch achieves superior performance on different graph analysis tasks, showing 31.9% and 21.9% improvement on average over the best-performing static and dynamic graph embedding baselines, respectively. Moreover, SGSketch is significantly more efficient in both embedding learning and incremental embedding updating processes, showing 54x-1813x and 118x-1955x speedup over the baseline techniques, respectively.

Struggle for Substantive Justice and Community Development: Transgender Subjects in Contemporary India

This paper discusses the transgender community's fight for justice and developmental rights since 2014 and the response of the Indian Government toward this assertion. The point of choosing 2014 as the starting point is not because the fight for their justice actually begins in this year but because India witnessed an intensification and an increase in public visibility of transgenders’ mobilization following the recognition of members of transgender communities as legal citizens through the landmark Indian Supreme Court (Court) verdict called the National Legal Services Authority Union of India (NALSA). In documenting transgenders’ mobilization and the state's response, the author has substantially relied on secondary sources—newspaper articles and pieces in magazines, blogs, and other online community networks. The narratives of a few transgender activists and intellectuals reaffirm the critiques offered through the media and online community blogs and networks. It gives one the impression of a neoliberal state, which, while willing to protect the constitutional rights of many marginalized groups, finds it hard to fulfill promises that might require the allocation of substantial fiscal and monetary resources. The consistent collective mobilizations of the transgender communities, however, resulted in some concrete gains and developmental rights.

Barriers and Facilitators to Use of eHealth Technologies Among Individuals with Spinal Cord Injury

<h3>Research Objectives</h3> To explore and identify barriers and facilitators to engagement with eHealth technologies among individuals with spinal cord injury (SCI). <h3>Design</h3> Qualitative descriptive study. <h3>Setting</h3> This study was conducted in the general community setting. <h3>Participants</h3> Community-dwelling individuals with SCI were recruited across Canada. The average age of the 20 participants was 48 years old; 8 participants were male, 12 participants experienced traumatic SCI. <h3>Interventions</h3> Not applicable. <h3>Main Outcome Measures</h3> Data were collected via one-on-one, semi-structured interviews with a sub-sample of 20 participants enrolled in a larger, clinical trial. Analysis of the transcripts was undertaken using a four-phase process of content analysis. <h3>Results</h3> Our analysis identified three main barriers and facilitators to engagement with eHealth technologies. Barriers included (1) overcoming a digital divide to comprehending and utilizing mHealth technologies, and (2) navigating internet resources that provide too much information, and (3) interacting with these technologies despite having limited hand function. Facilitators included (1) being able to use voice activation features, (2) being able to interact in an online community network, and (3) having previous successful experiences with eHealth technologies. <h3>Conclusions</h3> By identifying barriers and facilitators to eHealth technology use among people with SCIU, these findings may have short-term impacts on informing researchers and clinicians on important factors impacting engagement of individuals with SCI with telemedicine, mobile, and web apps, and long-term impacts on informing future development of eHealth interventions and tools among chronic disease populations. <h3>Author(s) Disclosures</h3> We report no real or perceived conflicts of interest.

Answering Complex Queries in an Online Community Network

An online community network such as Twitter or amazon.com links entities (e.g., users, products) with various relationships (e.g., friendship, co-purchase) and make such information available for access through a web interface. The web interfaces of these networks often support features such as keyword search and "get-neighbors" — so a visitor can quickly find entities (e.g., users/products) of interest. Nonetheless, the interface is usually too restrictive to answer complex queries such as (1) find 100 Twitter users from California with at least 100 followers who talked about ICWSM last year or (2) find 100 books with at least 200 5-star reviews at amazon.com. In this paper, we introduce the novel problem of answering complex queries that involve non-searchable attributes through the web interface of an online community network. We model such a network as a heterogeneous graph with two access channels, Content Search and Local Search. We propose a unified approach that transforms the complex query into a small number of supported ones based on a strategic query-selection process. We conduct comprehensive experiments on Twitter and amazon.com which demonstrate the efficacy of our proposed algorithms.

Effects of news sharing and discussion network heterogeneity on incidental exposure to counter-attitudinal political information on Facebook

ABSTRACT This paper investigates the mechanism underlying the process where individuals come across political disagreement in online communication networks. For that, this study focuses on two potential factors affecting incidental exposure to counter-attitudinal information (IXC) on Facebook: (1) news sharing behavior and (2) discussion network heterogeneity. A two-wave national survey was conducted during the 2016 U.S. presidential campaigns (Wave 1: Sept. 27– 13 October 2016, N = 1,623; Wave 2: Oct. 27– 8 November 2016, N = 637). The results indicate that news sharing and discussion network heterogeneity are both positively associated with IXC on Facebook, showing the critical roles played by these two variables in incidental exposure to political disagreement on social media. More importantly, news sharing and discussion network heterogeneity were found to sequentially mediate the positive relationship between overall use of Facebook and IXC, providing a more detailed mapping of the underlying mechanism in the basic relationship between general Facebook use and IXC. Implications of the findings are discussed.

Influence Networks Relating to Health Knowledge Among Nairobi’s Micro-Retailers and Their Clients

TRANSFORM, founded in 2015 by Unilever and the UK’s Department for International Development, supports several social enterprises by combining public sector resources with private sector technical capabilities and networks to support innovative social enterprises. Digital programs have enabled social enterprise partnerships to expand the reach of their initiatives to broader audiences including specifically defined groups that hitherto were untapped or difficult to reach. Unilever partnered with TRANSFORM and Every1Mobile to develop UJoin and UAfya in informal settlements of Nairobi, Kenya. UJoin is a social enterprise initiative for promoting business growth among underserved neighborhood shops called dukas. UAfya focuses on young expectant and new mothers, and women interested in family and maternal health topics. Each initiative uses an online community network to discuss and improve knowledge and behaviors regarding livelihoods and health. Online communities provide opportunities to reach specific groups with targeted behavior change messages and campaigns. However, little systematic knowledge is currently available on how to develop, and scale-up effective behavior change programs for digital communities in low-income markets. There is also little information about key guiding principles and best practices that underlie successful digital and online, social networking models. A systematic and participatory tool known as Net-Map was used to explore and understand potential frameworks for establishing digital-based community-driven partnerships with the private sector for health promotion through behavior change. The Net-Map approach was used to help individuals and groups clarify their view of a situation (including networks and power structures), foster discussion, and develop a strategic approach to their networking activities. Eight Net-Maps were constructed, stratified by groups based on location and digital platform. Each map was constructed by an average of 9-10 people for a total of 76 participants. Seventy-six participants identified actors – stakeholders and groups of people involved - and influential links – ways actors are connected - through the Net-Map activity. Among UAfya participants, local government, family, and friends, and the media were identified as the most important actor types. A comparison of the discussions associated with the creation of the maps by UAfya members shows that the two most important link types are conflict, and collaboration/partnership. Among UJoin participants, the three most important actor types were local government, business and financial institutions, and customers. UJoin members identified regulation, and conflict and competition, collaboration and, information sharing as key links between actors. Recommendations based on findings support a vision for scale-up of the UJoin and UAfya programs through accreditation and branding of a novel type of duka. Shop keepers would be trained and knowledgeable to provide high-quality services to improve customer health while also selling health products that benefit the bottom line.

The Role and Impact of Social Media on Online Social Movements: An Analysis of ‘ALS Ice Bucket Challenge’ in India

Online social movements have taken root and flourished in the last decade due to online communication networks attributed to Social media. In this paper, the mixed-method approach is utilized for qualita- tive and quantitative analysis to investigate the efficacy of social media in propounding the outcome of online social movements in India. Further, several factors which have a definite impact on the outcomes of such online social movements are highlighted. This study concludes that online social media campaigns can be viewed as an extension of ‘social norms media campaigns’. Further, it establishes that the internet penetration in India coupled with ‘online peer pressure’ accompanying such movements has ef- fectively aroused the consciousness of users towards such campaigns. It also highlights the alteration in the process of diffusion of ideas in society due to the advent of social media platforms.

Do COVID-19–Related Treatment Changes Influence Fear of Cancer Recurrence, Anxiety, and Depression in Breast Cancer Patients?

The worldwide spread of the coronavirus disease 2019 (COVID-19) has impacted the treatment of cancer patients. Treatment changes can negatively affect patients' prognosis and may be psychologically burdensome. The aim of this study was to explore whether COVID-19-related treatment changes (delays, cancellations, changes) influenced fear of cancer recurrence, anxiety, and depression in breast cancer patients. A convenience sample (n = 154) of patients who were diagnosed with breast cancer no longer than 2 years ago was obtained from an online community and social network site. The survey content included COVID-19-related treatment experiences and psychological status. The data were analyzed using descriptive statistics, χ2 test, independent t test, and analysis of variance. Twenty-nine patients (18.8%) had experienced COVID-19-related treatment changes, and changes of the treatment plan had a significant correlation with depression (t = 2.000, P = .047). Fear of cancer recurrence was high (mean score, 84.31 ± 24.23). Fifteen percent had moderate to severe levels of anxiety, and 24.7% had moderate to severe levels of depression. Narrative reports also identified COVID-19-related unforeseen costs. In the midst of the COVID-19 pandemic, breast cancer patients experienced treatment changes, and changes in treatment plans were significantly associated with depression. Fear of recurrence, anxiety, and depression were found at high levels. Oncology nurses should assess the psychological status of cancer patients in the early survivorship phase who appear to be especially vulnerable during the COVID-19 pandemic. Oncology nurses can also monitor whether patients are receiving timely supportive care to alleviate fears and anxiety and assess financial needs for COVID-19-related costs.