Older People's Satisfaction Research Articles

Impact of healthcare service quality on older people's satisfaction at geriatric medical centers: a rapid review.

Older adults are concerned about the quality of care as many of them are vulnerable to the co-occurrence of geriatric syndromes and age-related diseases due to accumulated impairments in multiple systems. Literature indicates that though people are living longer, they are not necessarily living healthier, which creates the need for providing quality healthcare services specifically to address the needs of this population. B This rapid review investigates the impact of healthcare service quality on older people's satisfaction at geriatric medical centers. The rapid review includes 11 articles from searches on PubMed, PsycINFO and Google Scholar. The reviewed studies indicate that the quality of healthcare services to older adults enhances their satisfaction at senior facilities and produces positive patient outcomes. A thematic analysis of these studies revealed four major themes related to the review topic: perceived quality of healthcare services, patients' quality of life, patient satisfaction, and provider-patient communication. Nurses should provide high-quality care to older adults in geriatric settings to improve patients' and their families' satisfaction. Nurses should target quality leadership, implement quality improvement, and communicate effectively. Nurses should also offer patient-centered care by involving family members in care planning.

Live-Work Interior Quality for Older People in Low-Income Housing in Bangkok

This study explores to determine the live-work housing needs of low-income older people in informal settlements, the ways of life of whom contemporary housing provision often fails to consider. A questionnaire survey was conducted in three communities in Klong Toey, the largest informal settlement in Bangkok, to understand households’ satisfaction levels and expectations regarding the interior quality of their live-work housing. Older people’s specific interior spaces and housing requirements and expectations vary depending on the nature of their livelihood activities that can be categorised into three main groups, namely service, cook, and stock. The findings suggest a strong relationship between housing domains and the overall satisfaction of older people. There is a strong relationship between overall housing satisfaction and comfort in interior living spaces, as well as safety for domestic working spaces. Design, Health, Comfort, and Adaptability are important domains for live-work environments that ensure housing meets older people’s expectations. Therefore, housing design and improvements should embrace the live-work concept to maintain a sustainable and healthy ageing environment.

Treatment fidelity and satisfaction with an intervention based on case management for older people with falls history: Randomized clinical trial

PurposeTo verify the treatment fidelity and satisfaction with a multifactorial intervention based on case management in community-dwelling older people with falls history and related sociodemographic and clinical factors. MethodsThis is a single-center, randomized, parallel-group controlled clinical trial. 62 community-dwelling older people with falls history were distributed into two groups. The Intervention Group (IG) underwent a case management involving multidimensional evaluation, explanation of the risk factors for falls identified, implementation of an intervention proposal based on the identified risks, elaboration of an individualized falls intervention plan, implementation, monitoring and review of the intervention plan. The Control Group (CG) was accompanied by a monthly phone call. After 16 weeks, the volunteers answered two closed questionnaires about treatment fidelity or non-fidelity to intervention (IG) and satisfaction with intervention (both groups). In addition, the frequency of intervention, adherence to each recommendation of the case management and satisfaction with general care were evaluated. ResultsThere was good treatment fidelity based on case management, as well as good adherence to recommendations. In addition, the satisfaction of both groups was positive, although the IG had a better score (p<0.05). There was a significant influence of monthly income and general health on treatment fidelity (IG). Also, age, years of schooling, general health and physical mobility significantly influenced satisfaction with the IG. There was a significant influence of number of falls on satisfaction with monitoring conducted in the CG. ConclusionsClinical and sociodemographic factors can influence treatment fidelity and satisfaction of older people with falls history to a falls prevention program.

Urban Planning Impact on Mobility and Residential Satisfaction of Older People in Novi Sad

Social, political and economic changes have generated processes of revitalization of the built environment in post-socialist countries since the beginning of the 1990s; these changes are related to the physical structure of the city, its facilities and its functions, as well as the city landscape. Urban planning affects people’s quality of and way of life, as well as residential satisfaction with the built environment, especially that of older people, who make up a significant part of sustainable communities. This paper examines the residential satisfaction of older adults in terms of mobility—that is, their ability to move using facilities offered by public transportation and public places—in two neighborhoods of Novi Sad which have undergone the most extensive urban regeneration. This approach is different from the existing urban studies dealing with residential satisfaction, which makes it a contribution to the literature. Unlike previous studies—which have explored residential satisfaction at the level of accessibility to local facilities, safety in the urban environment and support from the environment—this paper also investigates the impact of movement in public space on the residential satisfaction of older people. The results show that the residential satisfaction of older people is low with regard to public transport, the arrangement of public spaces and traffic infrastructure.

Community Environment and Attitudes Toward Retirement Among Chinese Older Adults: A Moderated Mediation Study.

This study explored the effects of community environment on older adults' attitudes toward retirement based on a sample survey of 1,979 retired workers in a suburban district of Beijing, China. After controlling for demographic characteristics, it is found that older people's satisfaction with the community environment has a positive and direct effect on their retirement attitudes; community participation plays a mediating role in the relationship; and the mediating effect of community participation is moderated by a higher level of self-efficacy. Our results have practical significance for improving the quality of retirement life among older adults.

A Study of Home Healthcare Nursing Outcomes Quality Indicators for Older People in Thailand Using Delphi Technique.

Nurses are the primary health professionals who provide home healthcare (HHC) for older people. Measurements of nursing outcomes and quality of care are needed to ensure that older people receive quality nursing care. The objective of this study was to identify HHC nursing outcomes and quality indicators for older people in Thailand. The participants included 22 experts and professional caregivers of older adult HHC patients (i.e., geriatric and HHC policy makers, family physicians, nursing faculty, advanced practice nurses, and registered nurses). The Delphi technique was deployed. Final medians and interquartile ranges were calculated. Five components with 47 nursing outcomes and quality indicators for older people in Thailand were developed, including: 1) functional health and physiological status (13 indicators); 2) perception and behavior in health (6 indicators); 3) psychosocial response needs (8 indicators); 4) caregiver and family (16 indicators); and 5) satisfaction of older people, caregivers, and family (4 indicators). The findings demonstrate a need for further research to test the feasibility of the established criteria, including tests of content validity, construct validity, and instrument reliability. The outcome from the established indicators requires a high consistency. The analysis of the correlation between indicators scores obtained by the trial of indicators implementation can strengthen the validity of the indicators.

Untangling the inter-relatedness within integrated care programmes for community-dwelling frail older people: a rapid realist review

ObjectiveTo identify the relationships between the context in which integrated care programmes (ICPs) for community-dwelling frail older people are applied, the mechanisms by which the programmes do (not) work and...

Study on the participation status and satisfaction of older people's leisure activities

Study on the participation status and satisfaction of older people's leisure activities

The Effect of Social Exclusion on the Satisfaction of Older People's Life: The Mediated Effect of Leisure Activities

The Effect of Social Exclusion on the Satisfaction of Older People's Life: The Mediated Effect of Leisure Activities

Research on Active Aging Learning and Satisfaction in the Elderly in the age of artificial intelligence

At present, artificial intelligence has become an important driving force for a new round of technological revolution and industrial transformation. Under the background of the increasingly significant trend of global population aging, it is an important issue to consider how to serve cognitive aging and geriatric linguistics research based on artificial intelligence technology to serve the transformation of the elderly from healthy aging, active aging to active aging. The research and application of artificial intelligence based geriatric linguistics and services for the aged include at least three fields: basic research on gerontology, detection of aging and diseases, and cognitive rehabilitation of aging language.This study explores the correlation between active aging learning and satisfaction among senior citizens. Taking the students from the Senior College of Central Taiwan as the research object, the Active Aging Learning and Satisfaction Questionnaire was used as the research tool. A total of 440 copies were sent out using a convenient sampling method. 400 questionnaires, deducted 20 incomplete questionnaires, effectively recovered 380 points, and the effective recovery rate was 86.36%. SPSS (Satistical Package for the Social Science) for Window statistical suite software was used as an analysis tool for descriptive statistics Data analysis was performed by statistical methods such as single factor variation analysis, regression analysis, item analysis, and factor analysis. The results of statistical analysis show that there is a significant difference in active aging learning and satisfaction among older people. In addition, research has found that the relationship between active aging learning and satisfaction has predictive power. Based on preliminary research, researchers have found that active aging learning has an effect on improving the satisfaction of older people, and makes relevant suggestions for future research and teaching units.

Patients' and providers' experiences with video consultations used in the treatment of older patients with unipolar depression: A systematic review.

WHAT IS KNOWN ON THE SUBJECT?: Depression is the most common cause of mental illness amongst older people. As a result of the growth of the older population, it is expected that an increasing number of older people will need treatment. Depression can beeffectively treated-butfewer than half of those who are affected receive treatment. Barriers to receiving treatment are lack of resources and trained healthcare providers, social stigma, incorrect diagnoses and long distances to treatment facilities. There is an increased need for alternative ways of treating patients with depression. The use of video consultations has shown to be a viable option for delivering mental health care to older patients. Use of video consultations allows patients to receive treatment in their own homes. None of the existing reviews have focused on satisfaction with the use of video consultations amongst older people with depression. This paper provides knowledge regarding the use of video consultations, especially for older people with depression. WHAT THIS PAPER ADDS TO EXISTING KNOWLEDGE?: No previous review has sought to understand the use of video consultations in mental health care to older patients with depression. The results show that video consultations support mental health practice, especially as a useful alternative when face-to-face therapy is not possible. An initial scepticism from participants quickly disappeared when video consultations were experienced in action. The challenges associated with the use of video consultations seem to consist of technical problems and lack of support from staff. WHAT ARE THE IMPLICATIONS FOR PRACTICE?: Mental health practitioners should consider the use of video consultations because it can support mental health practice, especially as a useful alternative when face-to-face therapy is not possible. ABSTRACT: Introduction Depression is the leading cause of mental illness amongst an ageing population and fewer than half of those who are affected receive treatment. There is an increased need for alternative ways of treating patients; the use of video consultations has been shown to be a viable option for delivering mental health care. However, none of the existing reviews have focused on satisfaction with the use of video consultations amongst older people with depression and providers. Aim To conduct a systematic review of the existing literature focusing on patients' and providers' experiences of video consultations for depression. Method Eight scientific databases were searched. In all, 3,537 articles were identified and, of these, 21 peer-reviewed articles were included in this review. Results The results show that video consultations support mental health practice, especially as a useful alternative when face-to-face therapy is not possible. Any initial scepticism quickly disappeared when video consultations were experienced in action. The challenges seem to consist of technical problems and lack of support from staff. Discussion The experiences and satisfaction of older people with depression seem to be positive, although methodological limitations and deficiencies of the reviewed articles should be considered. More qualitative research is needed, and future studies should focus on specific diagnoses and providers' experiences. Implications for practice Video consultations support mental health practice, especially as a useful alternative when face-to-face therapy is not possible.

Older people's satisfaction with and utilisation patterns of the Old Age Allowance in Nepal.

The Old Age Allowance in Nepal aims to support the welfare of older people, to improve their social and economic status and to encourage independence. The aim of this study was to assess satisfaction with and utilisation patterns of the Old Age Allowance among older people in Nepal. A cross-sectional, quantitative study was conducted in Chitwan, Nepal. Face-to-face interviews were carried out with 232 older people asking about demographics, and satisfaction and utilisation of Old Age Allowance. Seventy-two per cent of older people expressed satisfaction with the Old Age Allowance. The highest satisfaction level (81.9%) was associated with the satisfaction scale construct of contribution to religious practices. Satisfaction with the allowance was associated with family relationships and dissatisfaction with higher expectations of allowance. The allowance was predominantly utilised for personal expenditure (91.4%), followed by health and medicine (75.0%). The Old Age Allowance is a necessary and important contribution to keeping older people connected with family and community.

Satysfakcja z życia a poziom akceptacji choroby przez osoby starsze

&lt;p&gt;Problematyka ludzi starych i starości to zagadnienie, któremu ostatnio poświęca się coraz więcej uwagi. Wynika to m.in. z faktu, że Polska należy do starzejących się społeczeństw, gdzie populacja ludzi w podeszłym wieku jest coraz liczniej reprezentowana. W pracy starano się uzyskać odpowiedź na pytanie: Czy istnieje zależność pomiędzy satysfakcją z życia osób starszych przebywających w domach pomocy społecznej a ich poziomem akceptacji choroby? Uzyskane wyniki wskazują, że satysfakcja z życia prezentowana przez osoby starsze może zostać uznana za jeden z predyktorów tego, w jaki sposób funkcjonują one w sytuacji choroby. W świetle badań należy stwierdzić, że przystosowanie do doświadczanych dolegliwości oraz postawa akceptacji choroby przez seniorów są związane z tym, na ile postrzegają oni własne życie jako satysfakcjonujące. Wysokiej akceptacji choroby sprzyja, jak pokazują wyniki badań, przede wszystkim życie w rodzinie, środowisku lokalnym. Być może wpływ na to ma fakt, że egzystencja ludzi starszych w takim otoczeniu nie jest tak naznaczona chorobą, także tą obserwowaną, jak ma to miejsce w DPS. Wydaje się również, iż instytucje pomocowe typu DPS mogą wzmacniać w ludziach starszych przekonanie o tym, że stanowią grupę odmienną, określaną przez takie cechy, jak: niedołężność, cierpienie i samotność. Tym samym w pewnym stopniu wykluczają seniorów z życia społecznego, uniemożliwiając pełnienie właściwych im ról społecznych.&lt;/p&gt;

Frailty and its association with the Mediterranean diet, life-space, and social participation in community-dwelling older people

Frailty is a common and vulnerable state in older people, which leads to a higher risk of adverse health outcomes. This cross-sectional study examined the association between frailty and its phenotypic components with the Mediterranean diet, life-space, and social participation in community-dwelling older people. 263 community-dwelling older people recruited from three community centers in Hong Kong completed the study (robust = 85, pre-frail = 120, frail = 58). The results showed that the Mediterranean diet (OR = 0.29), life-space (OR = 0.32), and social participation (OR = 0.31) were associated with frailty. All factors were preferentially associated with slowness. The Mediterranean diet and social participation were additionally associated with weakness and low activity, respectively. To reduce the risk of frailty among diverse populations of older people in community settings, eliminating foods considered detrimental in the Mediterranean diet is advocated. Older people's satisfaction with social participation should be taken into consideration. Environmental designs should accommodate slow-walking older people to maximize their life-space

The contemporary Education to the Old Age in the Context of Relations with Environment, Family and Society

Abstract The contemporary education to the old age in the context of relations with the environment, the family and society constitutes the need, due to fully relevant conditions of the changing nature of reality, to open up to the problems connected with old age - their implied connotations and social consequences. That is, on one side, an attempt to more precisely define the functioning of the system of the elderly in the family and an indication of the role of the contemporary system of family and social support in relation to the living conditions and opportunities for seniors. On the other, it is an effort to underline the subject of organizing leisure activities for older people and highlighting the role of various institutions, organizations and Universities of the Third Age in the lives of these people. This bipolarity in an compact attempt to present the subject seems, in the opinion of its author, to be consistent with a contained reflection on the quality of life for seniors. Therefore, the importance of belonging to a group has been emphasized, the need for self-development and the objectives which the elder individual set itself. As a consequence of the problematic subject consistency, the effort was undertaken to present the psychological aspect of the relations with the environment and its impact on the life satisfaction of older people.

Social Welfare Needs and Policies for Elderly People in Thailand: A Case Study in Pitsanulok Community

The objectives of this study are to study the level of satisfaction of older people with social welfare policy, to study the problems of social welfare policy, and to study public policy guidelines for social welfare in a community in Pitsanulok province. We did quantitative and qualitative methods for 3,701 questionnaires, interviews of 29 participants and a focus group of 15 experts to discuss policy guidelines. From the study, we found that older people were satisfied with social welfare policy at a moderate level such as social security, knowledge and education. However, the problems of social welfare policy such as the monthly payment assistance is not enough in the current economy, government’s lack of budget, and not allowing government agencies to take care of older people, so local government should create a department for service and support older people and also train government officers to have more knowledge about how to take care of older people. In addition, the government should train more healthy volunteers in communities to take care of and help to transfer older people to hospitals.

The Influence of Older People's Satisfaction Factors of Housing Environment on Their Quality of Life: Focusing on the Mediating Effect of Self-esteem and Depression

The Influence of Older People's Satisfaction Factors of Housing Environment on Their Quality of Life: Focusing on the Mediating Effect of Self-esteem and Depression

Determination of older people’s level of loneliness

To determine levels of loneliness of individuals aged 60 and above. Loneliness stands out as a social problem observed amongst old individuals living in both urban and rural areas. Descriptive study. A total of 330 individuals aged 60 and above who visited a local health care centre at Sinop, Turkey, because of various health problems are included in the research. Data were collected using a questionnaire that determines the patients' socio-demographics and clinic specifications and uses the UCLA Loneliness Scale, Satisfaction with Life Scale and the instrumental activities of daily living list. For data analysis, percentage calculation, one-way anova, the student t-test and regression analysis were used. It has been determined that older people's UCLA Loneliness Scale point average is 47·3 ± 8·6; most of them (49·1%) were seen to have a middle-level loneliness point. Older people's Satisfaction with Life Scale point average has been determined as 12·7 ± 6·8. There is no statistically meaningful relationship between older people's life-satisfaction score average and socio-demographic and clinical specifications (p > 0·05). Older people's points in IADL are 18·8 ± 7·6. Most of them are independent in terms of fulfilment of the instrumental activities. Conclusions. In the study, when compared with the other groups, loneliness point averages were found significantly higher for men, those who had never married, primary school graduates, the childless, those who lived alone, those had a chronic disease or those who used continual medication. The social and health care systems need to recognise and address loneliness problems amongst older people. It is important to develop and test new interventions aimed at alleviating loneliness.

Changes in Leisure Styles and Satisfaction of Older People: A Five Years Follow-up

The present study examines the leisure style and leisure satisfaction of a sample of older people at baseline and after a period of 5 years. Three groups were identified by factorial and cluster analyses and labelled under the headings of: organised style, surrounding style and indoor style. Each group represented a different typology of leisure, according to the demand for physical and organizational commitment. Results indicated that the Organized Style group was the most active and satisfied with their leisure time, and differed from the other two by being predominantly male, younger, better educated and in good health. Follow-up analyses revealed a decline in the size of both the organised style and surrounding style groups, and an increase in the size of the less active group, suggesting that advancing very old age with deteriorating health influenced older peoples' choices toward an increment of indoor activities. This pattern may be softened through the implementation of mechanisms of selection and optimisation.

The Study on Life Satisfaction of Older People by the Asset Types: Focused on the Moderation Effects of Economic Activity

The Study on Life Satisfaction of Older People by the Asset Types: Focused on the Moderation Effects of Economic Activity