Official Communication Research Articles

Grammatical systematicity of request models in the modern Russian

The article analyzes the grammatical systematicity of models of request expression in modern Russian language. The relevance is determined by the need to identify the grammatical systematicity of the use of syntactic models of different types in expressing a request in Russian speech practice. The aim of the paper is to study syntactic models of request expression in modern Russian language in the aspect of the theory of communicative-pragmatic complexes. The study is conducted on the material representing different contexts of request usage: samples from modern Russian plays by famous playwrighters – A. Vampilov, N. Lakutin, E. Shabalina and A. Yablonskaya, as well as samples from the National Corpus of the Russian Language (NCLR) are used. Research methods: systematic, comparative, functional, contextual, structural-grammatical. Special attention is paid to the phenomenon of systematicity of syntactic models. The peculiarity of expressing the request by the models of sentences on the purpose of utterance – inductive, interrogative and narrative – is shown. The authors come to the conclusion about the peculiarity of linguistic conceptualization of request in three communicative situations – everyday request, official request, request when communicating in an unfamiliar environment, which differ in their communicative role and situations of use. The regularities of use of three types of sentences on the purpose of utterance depending on communicative situations are established. It is shown that the model of inductive sentences serves as the basic and most common grammatical form of expressing a request and is usually used in the communicative situation of a household request. Due to its special communicative characteristics, this model can also be used in the situation of communication with strangers, and with the use of grammatical extensions - and in some situations of official communication. The second most frequent type - interrogative sentences - is usually used when addressing strangers; as a rule, it is accompanied by politeness markers. Models of narrative sentences are used much less frequently than sentences of the other two types; they are most often used in situations of official communication.

Pandemic Palliatives and COVID-19 Coping: Toward the Development of a “Coping with Crisis Communications” (COCCO) Scale

ABSTRACT The COVID-19 pandemic underscored the critical role of coping strategies during global crises and demonstrated how official communications shape public responses. This study evaluates the psychometric validity of a novel pentadic “Coping with Crisis Communication” (COCCO) Scale, which categorizes coping behaviors into five behavioral responses: moving-with, moving-against, moving-outward, moving-away, and moving-inward. A national representative survey of 742 Swiss residents, conducted in February 2022, measured these coping responses to official COVID-19 communications from the Swiss Federal Office of Public Health (FOPH) and traditional Swiss news media (TNM). Items were developed to assess how participants engaged with, opposed, reached outward for support, distanced from, or internalized the messages. Confirmatory factor analyses tested multiple models (5-, 6-, 7-, and 8-factor structures) based on both the initial pentadic theory and data-driven refinements. While the original 5-factor model showed insufficient fit, a 7-factor model (moving-with, moving-toward, moving-against, moving-outward, moving-away, negative-moving-inward, positive-moving-inward) provided a satisfactory factor solution. This model exhibited measurement invariance across the three language versions of the scale (French, Italian, German) and across the two communication contexts (FOPH, TNM). The COCCO scale offers an effective, movement-based assessment of coping strategies in response to crisis communications, serving as a valuable tool for understanding public behavior during global crises.

Role of Social Media Platforms in Dissemination of Knowledge, Ideas, and Innovation among Employees within Governmental Organizations- A Sociological Study in Southern Punjab

This study aims to assess how social media platforms contribute to the information, ideas, and innovations that are shared among employees of government organizations. The following will be the research's main purposes; (A) To evaluate the degree to which social media platforms increases knowledge and ideas between employees in organizations (B) To access how social media platforms encourage ideas generation procedure between employees within organizations. (C) To scrutinize how social media platforms encourage innovation procedure between employees within organizations. 210 employees in total will be chosen as sample from various South Punjab government organizations. At the first stage, three divisions of South Punjab will be chosen purposefully. At the second stage, two districts will be selected from each division. In the third stage, five government organizations will be selected using a simple random sample method. At the fourth stage, seven (7) employees will be chosen from each district's government departments, to complete a total of two hundred and ten employees’ sample, so that the conclusion derived from the sample may be general to the full population. Data will be collected using a digital survey questionnaire (created and distributed using Google Forms). After gathering the data, the investigator will utilize the Statistical Package for the Social Sciences (SPSS) software to perform various statistical analyses. The data demonstrates that 52.9% of government office personnel utilized social media to a great extent and 47.1% who used it to some extent. According to collected data it was determined that 61.0% of the respondents used social media. primarily for learning purposes. The bi-variate investigation hypothesis outcomes demonstrates that there is helpful connection among the utilization of social media platforms by employees and openness and Flexibility during interactions. There is a helpful association among official communication and information sharing and employees are motivated and connected. There is the positive Association between social media sites help to overcome communication obstacles and organization work together and share knowledge. Results show that there is a positive correlation between time spent on social media and employees are allowed to express their innovative ideas. Results show that there is a positive link among the use of social media for sharing updates and announcements and employees engage in work-related conversations and discussions. Results show that there is an optimistic link among time spend on social media and opportunities to employees for sharing ideas and expertise.

The Implementation of Public Services Through the Curhat Ning Ita Application in Realizing Smart Governance at the Mojokerto City Communication and Information Office

This study aims to analyze the implementation of public services through the Curhat Ning Ita Application in Realizing Smart Governance at the Communication and Information Office of the city of Mojokerto. The study uses qualitative methods with descriptive type. Data collection techniques were interviews with informants, documentation, surveys, and written documents. The results show that the implementation of public services through the Curhat Ning Ita application in realizing smart governance in the Diskominfo of Mojokerto city has been running well. Based on these results, it can be concluded that Diskominfo Mojokerto City has succeeded in realizing Smart Governance through the Curhat Ning Ita public service application. Keywords: service, application, smart, governance

Minority ethnic older adults’ perception and behaviour towards COVID-19 public health campaigns in the UK

In the UK, minority ethnic groups were reported to face the greatest risk from COVID-19. Yet, little is known about their perception and behaviour towards COVID-19 campaigns. This study used 35 semi-structured, in-depth interviews with minority ethnic adults aged 60 or over in England and Wales to explore their motivations for complying with or disregarding official guidance and their evaluations of various campaign content and channels used early in the pandemic. Using Template Analysis, key themes in the interviewees’ discourse were identified, which were subsequently analysed using the Theory of Planned Behaviour (TPB). This study found that the predominant motivations for non-compliant behaviour included fatigue from information overload, government- and socially-induced distrust, as well as self-reported personality traits. In contrast, compliant individuals emphasised community-based obligations and their trust in official communications. Although participants recognised the pandemic as a challenging time, they were generally unsatisfied with the credibility, consistency, and accessibility of public health messaging. This investigation contributes to health communications studies by adopting a qualitative approach and providing insights into an under-researched demographic.

Self-Stigma vs. Perceived Public Stigma Toward Mental Illness in Rural Adults

Introduction: Mental illness is a clinically significant disturbance in an individual's cognition, emotion regulation, or behavior. Stigma toward mental health comes in two primary forms: Self-stigma and perceived public stigma. Purpose: The objective of this study is to quantify the amount of stigma toward mental illness in rural adults and analyze differences in stigma across demographic groups. Methods: Adults were offered a 14-item questionnaire at five different sites from January 2023 to April 2023. Rural distinctions were made based on participants' reported county of residence following the Indiana Office of Community and Rural Affairs (OCRA) definition of rurality. Demographic information such as age, gender, marital status, total household income, and highest level of education were also obtained. Results: Rural adults experience mild amounts of self-stigma (14.52 +/- 5.0) and moderate amounts of perceived public stigma (18.4 +/- 4.3). Adults aged 46-65 experience more significant levels of perceived public stigma when compared to those of younger participants. An inverse relationship exists between the highest level of education and self-stigma towards mental illness. Seventy two percent of respondents agreed or strongly agreed with the statement, “In general, others believe that having a mental illness is a sign of personal weakness or inadequacy.” Conclusions: This study demonstrates that perceived public stigma toward mental illness presents a significant barrier to care for mental illness. Adults aged 46-65 are especially vulnerable to the perceived public stigma toward mental illness. To provide the largest benefit to rural populations, anti-stigma campaigns should focus on perceived public stigma among adults aged 46-65.

Public Communication Strategy in the Protest of Garbage Collector Workers

Background: Public perception is vital for government trust and communication. Specific Background: Protests by waste collectors in Sidoarjo impacted the government's image due to controversial waste management fees. Knowledge Gap: Few studies explore the role of government communication in shaping public perception during local policy protests. Aims: This study analyzes the Sidoarjo Communication Office's efforts to maintain a positive image post-protests. Results: The office's inadequate response, especially its failure to engage protestors, worsened negative media coverage. Novelty: The study underscores the importance of transparent crisis communication. Implications: Local governments must strengthen communication strategies to manage public sentiment and maintain credibility during crises. Highlights : Transparent communication prevents negative public sentiment. Lack of engagement worsens media narratives. Robust strategies are needed to maintain government credibility. Keywords: public perception, crisis communication, waste management, local government, Sidoarjo protests

Implementation of a Health Communication Strategy in the Success of the COVID-19 Vaccine Program in West Jakarta

The research will focus on the West Jakarta Health Service's Communication Strategy for Disseminating the COVID-19 Vaccine. This research is inspired by the concern that the Jakarta COVID-19 vaccination achievement remains below target, particularly for the elderly, at 64.85 percent for the first dose and 58.44 percent for the second dose in October 2021. There are many obstacles such as hoax news and low public knowledge about vaccines. This research focuses on how to examine the Jakarta Health Office's communication strategy in inviting people to implement COVID-19 immunization. This research will expand on health communication concepts and theories by employing Push, Pull, and Pass communication tactics. A variety of doctors, and health professionals were interviewed for this study. The study results show that the push approach is implemented by opening direct vaccine centres, pulling through persuasively, door prizes, basic food packages, cooperation cross-sectors, and passes with public figure testimonials. The job of Dasawisma cadres is critical because they are the ones who directly persuade the people in simple languages like Javanese and Sundanese. The community also trusts the Dasawisma cadres because they are previously acquainted. The City of West Jakarta achieved 98% of the first dosage of the vaccination, and 65% dosage 2nd in December 2022. Keywords: Health communication, vaccine, communication strategies, COVID-19, Dasawisma.

Implementasi Pengelolaan PPH 21, PPH 22, dan PPH 23 di Dinas Pemberdayaan Masyarakat dan Desa Provinsi Riau

PPH ensures that every individual or legal entity that owns wealth contributes to the financing of the state, so that the tax burden is evenly distributed across society and supports economic stability and general welfare. This is achieved by ensuring that any taxable transactions are fairly and clearly assigned to domestic taxpayers or permanent establishments. In addition, it promotes financial stability. Riau Province's Community and Village Empowerment Office conducted this investigation. The study looked at the system and management of PPh 21, 22, and 23 tax burdens. It was conducted from June to July 2024. The Dinas's Financial Data Application (ADK) and Daily and Monthly Transaction Recapitulation (RTHA DTH) used observations, interviews, and instructions to collect data for this study. Preliminary data was also derived from a qualitative descriptive approach. Articles 22 and 23 of Income Tax provide BPKD with the tax payable from relevant transactions, such as the purchase of goods and services, in accordance with the provisions of the applicable tax regulations. This is done to support clear and reliable regional financial management and ensure compliance with tax obligations. Riau Province's Community and Village Empowerment Agency brings together PPH 21, 22, and 23. The reports are sent via DJP Online e-Filing. The purpose of this process is to ensure tax regulations apply to the income of the individual or company being taxed.

Radiotelephony Untuk Personel Pangkalan TNI AU Atang Sendjaja

In the aviation industry, radiotelephony is the primary communication tool between pilots and personnel involved in aircraft operations. According to the Director General of Civil Aviation Regulation Number KP 038 of 2017, personnel providing apron management services are required to have specific licenses, such as Air Traffic Controllers, Aeronautical Communication Officers (ACO), or Apron Movement Controllers (AMC), with additional skills in radiotelephony. However, the personnel at the Atang Sendjaja Air Force Base currently do not meet the radiotelephony competency requirements. To perform services according to national and international standards, the use of radiotelephony is essential. To address this need, a training program was conducted as part of a community service initiative, aimed at equipping personnel with radiotelephony skills in line with applicable regulations. This training includes both theoretical and practical sessions conducted on-site, utilizing table-top exercise simulation methods. The outcome of this training indicates that the personnel at the Atang Sendjaja Air Force Base have acquired adequate skills to implement radiotelephony in their daily operational activities.

Call for Applicants for EBLIP Journal: Communications Officer

Call for Applicants for EBLIP Journal: Communications Officer

Factors That Impact Effective Public Health Communication With Michigan’s Latinx Population in the Context of COVID-19

The far-reaching impact of the COVID-19 pandemic on Latinx communities is well-documented. This population has higher rates of COVID-19 infection and death compared with non-Latinx White Americans mainly due to long-standing problems related to Social Determinants of Health. Communication about issues such as health threats and safety measures are a vital part of public health, and need to be appropriate to the population of focus. To understand the effectiveness of public health communication to Latinx communities in Michigan during the COVID-19 pandemic, semi-structured interviews ( n = 16) and three focus groups ( n = 24 participants) were conducted virtually in 2021 across counties in Michigan deeply impacted by COVID-19: Washtenaw, Kent, Genesee, and Wayne. Participants shared some facilitating factors that supported effective health communication during the pandemic for their communities. For instance, in their experiences, religious and community leaders were especially effective in communicating information about the pandemic. They also expressed issues with English often being the only language of official communication; the need for bilingual options; and, the need for multiple channels of communication to reach as many people as possible. Participants also highlighted their concerns about inconsistent government communication and politicizing messages as a hindering factor that impacted effective health communication within their communities. Lessons from successes and failures experienced during the COVID-19 pandemic are vital to improving health outcomes for marginalized communities during public health crises. Future responses must ensure that public health communication is appropriate and effective for Latinx communities to better protect them.

An Attribute-Based End-to-End Policy-Controlled Signcryption Scheme for Secure Group Chat Communication

Secure instant communication is an important topic of information security. A group chat is a highly convenient mode of instant communication. Increasingly, companies are adopting group chats as a daily office communication tool. However, a large volume of messages in group chat communication can lead to message overload, causing group members to miss important information. Additionally, the communication operator’s server may engage in the unreliable behavior of stealing information from the group chat. To address these issues, this paper proposes an attribute-based end-to-end policy-controlled signcryption scheme, aimed at establishing a secure and user-friendly group chat communication mode. By using the linear secret sharing scheme (LSSS) with strong expressive power to construct the access structure in the signcryption technology, the sender can precisely control the recipients of the group chat information to avoid message overload. To minimize computational cost, a signcryption step with constant computational overhead is designed. Additionally, a message-sending mechanism combining “signcryption + encryption” is employed to prevent the operator server from maliciously stealing group chat information. Rigorous analysis shows that PCE-EtoE can resist adaptive chosen-ciphertext attacks under the standard model. Simulation results demonstrate that our theoretical derivation is correct, and that the PCE-EtoE scheme outperforms existing schemes in terms of computational cost, making it suitable for group chat communication.

CHARACTERISTICS OF OFFICIAL COMMUNICATION CULTURE

The article reveals the specific features of Uzbek formal communication etiquette and describes the concept of formal speech etiquette. The Uzbek people’s culture has subjected the most important procedures and established rules of oral formal speech communication to scientific analysis. In Uzbek linguistics, various scientific sources have analyzed and commented on speech etiquette units, usage characteristics of typical examples that have become stereotyped in the Uzbek language, and the issue of their place in official communication. The Uzbek people’s culture proposes these rules as the most crucial procedures and established guidelines for oral formal communication.

The Fences of Melilla and Evros: Assessing Logics of Opposition and Support from A Multiscalar Perspective

ABSTRACT A rigorous understanding of the logic that support the transformation of European walls and fences requires a detailed study of the particular and interlinked visions of multiple actors beyond central states. This paper follows a multiscalar perspective to evaluate the logic of opposition to support from different actors regarding the border barriers between Melilla (Morocco-Spain) and Evros (Greece-Türkiye). It examines how neighboring states of Morocco and Türkiye, local governments, the European Union, and Amnesty International converge or not in their position towards each fence, considering their vision on specific dimensions of analysis, such as the purpose, suitability, and features of each fence. This paper adopts a qualitative methodology based on the compilation and analysis of discourses and official communications, local and international news media from 2013 to 2023, civil society reports, and scholarly literature. The article demonstrates more opposition to the Evros fence than the Melilla fence. Moreover, while various actors validate the purpose behind these artificial borders in reducing irregular migration, some actors show concerns about the effectiveness of this tool, and almost all stakeholders question the features of these fences. Notwithstanding this criticism, Spain and Greece have been able to advance in strengthening their fences.

How to Assess Digitisation Impacts on the Food Industry: The Dutch Case of Microdata Collection for Firms’ Sustainability

SummaryDigital innovations can increase resilience and sustainability of food businesses due to for instance increasing efficiency, reducing pollution or improving transparency about production conditions. However, much of the research on this topic has been done at the primary production level, i.e. on technology impacts on farms, or remains at an ex‐ante case study level when looking at digital technology impacts in downstream food businesses. Therefore, ex‐post impacts of digital technologies after their adoption are largely unknown.We here argue that this knowledge gap arises from the fact that we lack single company data (i.e. micro‐data) on the adoption of digital technologies in food businesses. Only with this information can actual impacts of these technologies be assessed using causal inference methods. As a way forward, we highlight a unique dataset of digital technology adoption among Dutch downstream food businesses that is available for research purposes. We show that digital technologies already have a considerable market penetration in the Netherlands. Therefore, we urge the scientific community and governmental statistical offices to collect and make available similar data globally and make use of the already existing data. Such impact assessments will inform and accelerate the transition towards more sustainable and resilient food value chains.

Shifting geopolitics of the European higher education space

ABSTRACT Given recent major geopolitical events in the European region, such as Brexit and the launch of a full-scale invasion of Ukraine, this article explores recent and under-researched shifts in the geopolitics of the European higher education space, focusing specifically on the European Higher Education Area (EHEA). The analysis is informed by the critical geopolitics approach and relies on interviews with stakeholders in the four countries that established the EHEA (Germany, France, Italy and the UK), key recent EHEA official communications, and a thematic analysis of these datasets. The analysis has revealed three major recent overlapping shifts in EHEA geopolitics: regarding its borders, identity and values. These findings are significant, highlighting the existence and dynamics of the phenomenon of higher education geopolitics in Europe and addressing an under-researched area in the literature on European geopolitics and the role of higher education in it.

Leveraging body-worn camera footage to assess the effects of training on officer communication during traffic stops.

Can training police officers on how to best interact with the public actually improve their interactions with community members? This has been a challenging question to answer. Interpersonal aspects of policing are consequential but largely invisible in administrative records commonly used for evaluation. In this study, we offer a solution: body-worn camera footage captures police-community interactions and how they might change as a function of training. Using this footage-as-data approach, we consider changes in officers' communication following procedural justice training in Oakland, CA, USA, one module of which sought to increase officer-communicated respect during traffic stops. We applied natural language processing tools and expert annotations of traffic stop recordings to detect whether officers enacted the five behaviors recommended in this module. Compared with recordings of stops that occurred prior to the training, we find that officers employed more of these techniques in posttraining stops; officers were more likely to express concern for drivers' safety, offer reassurance, and provide explicit reasons for the stop. These methods demonstrate the promise of a footage-as-data approach to capture and affect change in police-community interactions.

Effective emoji use for public agencies

Emoji offer a way to convey information quickly in a visually appealing format, engender positive feelings among audiences, appear more relatable in conversations and encourage user engagement. Emoji offer a free, entertaining way to jump into the conversation but the low barrier to use does not always mean low risk. For public agencies, emoji use must balance considerations related to clarity, accessibility and representation. With more than 3,700 emoji now available and audience attitudes changing, understanding emoji use in official communications is growing in importance. This paper examines how public agencies can use audience data, best practices and historical context to better connect with the public through effective emoji use.

Clean and future-oriented: Local perceptions of lithium extraction in Bolivia during the presidency of Evo Morales

In the past two decades, lithium has gained critical global importance as a transition metal. Under President Evo Morales (2006–2019), the Bolivian government launched a national lithium extraction industry in the Uyuni salt flat. However, efforts to develop industrial-scale extraction of lithium there have been beset by considerable delays. Focusing on the period of Morales’ presidency, this article analyses the perceptions of lithium and its extraction amongst people living in the region around the Uyuni salt flat, specifically in the urban centres. In state media and official communication lithium extraction was presented as a ‘clean’ and ‘future-oriented’ activity, distinct from traditional mining practices. Public perceptions of lithium extraction as being ‘future-oriented’ and distinct from conventional mining practices were also rooted in collective memories of the colonial and neoliberal past and the exploitation of Bolivia's wealth by foreigners. Lithium extraction was therefore also associated with a shift towards a decolonial future that was expected to generate wealth. By the end of the Morales presidency, while people in the region still believed in the clean and future-oriented nature of lithium and its extraction, they no longer believed in Morales’ ability to generate national or local benefits from lithium production.