Meaningful employment in the receiving country dramatically improves refugees’ integration outcomes. Yet, many refugees are significantly under- and unemployed, often needing re- or upskilling upon resettlement. Human resource development (HRD) forms a critical part of the human resource management (HRM) function, and as a result, there are multiple calls for employers and their human resource (HR) professionals to take an active role in refugee HRD. Despite the calls, HRM remains largely detached from this role, leaving the HRD mission to non-profit organizations (NPOs). Drawing on a qualitative study of NPOs in Australia, we find that, in carrying out a complex set of HRD practices within a resource-constrained environment, NPOs are forced to opt for those support practices that satisfy the resource-abundant stakeholders’ interests. We find that this course of action can lead to the prioritization of organizational survival over social sustainability, resulting in suboptimal outcomes for the most vulnerable refugees. With this research, we offer a novel view of how well-intended stakeholder engagement can negatively influence HRD support and further disadvantage the most vulnerable individuals. With increasing calls for cross-sector solutions to the world’s grand challenges, our study reveals the potential unintended dark side of collaboration. Simultaneously, we plead for active contribution from HR professionals in creating HRD opportunities for a wide range of refugee jobseekers.
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