In recent years, recommender systems have become a crucial tool, assisting users in discovering and engaging with valuable information and services. Multi-criteria recommender systems have demonstrated significant value in assisting users to identify the most relevant items by considering various aspects of user experiences. Deep learning (DL) models demonstrated outstanding performance across different domains: computer vision, natural language processing, image analysis, pattern recognition, and recommender systems. In this study, we introduce a deep learning model using VAE to improve multi-criteria recommendation systems. Specifically, we propose a variational autoencoder-based model for multi-criteria recommendation systems (VAE-MCRS). The VAE-MCRS model is sequentially trained across multiple criteria to uncover patterns that allow for better representation of user–item interactions. The VAE-MCRS model utilizes the latent features generated by the VAE in conjunction with user–item interactions to enhance recommendation accuracy and predict ratings for unrated items. Experiments carried out using the Yahoo! Movies multi-criteria dataset demonstrate that the proposed model surpasses other state-of-the-art recommendation algorithms, achieving a Mean Absolute Error (MAE) of 0.6038 and a Root Mean Squared Error (RMSE) of 0.7085, demonstrating its superior performance in providing more precise recommendations for multi-criteria recommendation tasks.
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