Business Process Modeling Research Articles

Optimalisasi Proses Bisnis Menggunakan Metode Business Process Analysis (BPA) pada PT. XYZ

PT XYZ is one of the strategic industries owned by BUMN that produces the main defense equipment for Indonesia's defense system, especially in the maritime sector. In practice, the process of utilizing and managing assets at PT XYZ is in the Asset & Infrastructure Optimization Department which has various operational steps for asset management starting from the asset mapping process to utilizing these assets. This research aims to analyze and optimize business processes in asset management in the Asset & Infrastructure Optimization Department. The research method used is observation and interviews with related parties as well as Business Process Modeling and Notation analysis. The purpose and objective is to provide recommendations in optimizing business processes and increasing efficiency in managing company assets. One of the problems identified was the slow signing and return of agreement letters which caused delays in issuing invoices and payments. Recommendations included creating standard operating procedures, implementing electronic-based contracts and invoices, and utilizing technology for document delivery and storage. Overall, this research aims to improve operational performance and maximize the contribution of PT XYZ's assets to revenue.

Using Business Process Model and Notation 2.0 to Deploy Cobots in a Manufacturing System – Case Study

Using Business Process Model and Notation 2.0 to Deploy Cobots in a Manufacturing System – Case Study

Location-aware business process modeling and execution

Location-aware business process modeling and execution

Technique of functional simulation as a tool for providing the required quality of fortified bakery products

Relevance. The problem of irrational and unbalanced nutrition is relevant for almost all regions of Russia. There is a need to enrich everyday products with micronutrients that are of particular importance in the diet. Fortified bread and bakery products with specified consumer properties in the diet can be one of such valuable products.Methods. The methodology of structural analysis and design of systems (Structured Analysis and Design Technique, SADT) is often used in life cycle management of complex high-tech products and has not found wide application in the food industry. The authors substantiate the need to introduce tools for functional and graphical modeling of business processes that implement the SADT methodology in life cycle management to ensure the quality of finished bakery products.Results. An original generalized functional and logical model of the process “To produce enriched bread (bakery products) with regionally significant micronutrients” has been developed. The analysis of the technology of enriched bakery products, carried out at various levels of decomposition of the process, revealed that the quality of the finished product is significantly influenced by the choice of the technological stage of applying the components of the mixture proposed for the enriching composition. It has been established that preference should be given to organic forms of additives — components of the enriching composition. To preserve the nutritional properties of bakery products, an enriching composition is proposed to be applied to the surface of the finished product. The proposed method has been tested in experimental production conditions. Its manufacturability and controllability of the proposed technical solutions are proved. The approach to functional and graphical modeling of food technologies developed by the authors on the example of bakery products opens up prospects for improving the quality of finished products and can be widely used in food engineering.

Financial flow management of trading companies based on business process modeling

The issues of process approach implementation in enterprise financial flows management system have been highlighted. The stages of financial flows management within the framework of business processes model have been defined. The advantages of the balanced scorecard have been revealed. The approach to financial flows management based on business process models and their optimization methods has been proposed. The approach to enterprise process management is based on the Deming-Shewhart cycle. The strategic map has been considered as tools for process management and metrics control. The composition of balanced scorecard has been proposed, reflecting the dependence of profit, accounts receivable, and equity turnover rate on the key indicators of cost, fragmentation. and time of fulfilling tasks of the AS-IS and TO-BE business process models. The cause-and-effect relationships between the business processes tasks and a company’s financial performance have been considered. The paper presents the results of the analysis and visualization of the dynamics of change in indicators depending on business process model transformation. In order to reduce risks and increase the efficiency of implementing process optimization results, a number of simulation experiments have been conducted for a company actively developing online sales channels. Practical recommendations have been developed and changes in the key business process management system justified. The system effect from simulation modeling results implementation has been obtained.

A dynamic capability perspective on the impact of big data analytics and enterprise architecture on innovation: an empirical study

PurposeThe prevailing conceptualization of information system (IS) capabilities, rooted in the resource-based view (RBV) framework, tends to focus on unique firm resources. In the digital age, as emphasized by dynamic capabilities (DC), resource reconfiguration is critical in maintaining strategic advantage. This paper focuses on big data analytics capabilities (BDAC) from a DC perspective to present a novel conceptualization of BDAC–DC. We examine its effects on product, business model and business process innovation, including the effects of enterprise architecture (EA) on the BDAC business model innovation relationship.Design/methodology/approachThis research presents a novel DC-based BDAC conceptualization, operationalized as a hierarchical construct. A survey-based approach is used for data collection and data analysis is done using partial least squares structural equation modeling (PLS-SEM).FindingsThe novel conceptualization and the effects of BDAC DC on BDA sensing-seizing and reconfiguration capacities support BDAC’s functional and evolutionary roleplay. Empirical results confirm the positive effects of BDAC–DC on first-order value targets (innovation) and the moderating effects of EA.Research limitations/implicationsThe novel BDAC–DC conceptualization has several implications for BDAC, DC, EA and business value research. Practicing managers must adopt a multifaceted approach to BDAC development by considering non-technical and organizational factors, collaborate with their business counterparts to explore unique big data ideas, initiate proof-of-concept projects to secure support and allocate resources synchronously, considering a multidimensional view of the process, product and business model innovation.Practical implicationsPracticing managers must adopt a multifaceted approach to BDAC development by considering non-technical and organizational factors, collaborate with their business counterparts to explore unique big data ideas, initiate proof-of-concept projects to secure support and allocate resources synchronously, considering a multidimensional view of the process, product and business model innovation for synergistic outcomes.Originality/valueTo the best of our knowledge, this research is the first attempt toward DC-based BDAC conceptualization, empirical validation of first-order effects on various forms of innovation and the often-overlooked role of critical EA capability.

Comparing security levels of postal and Internet voting

ABSTRACT This paper presents a comparison of the security properties of Internet voting and paper-based postal voting. In order to show that, we use the systems comparison methodology that relies on a sequence-of-games approach common in the cryptographic research. We build system models of both of the systems using the Business Process Model and Notation (BPMN), identify possible weaknesses of the the systems and present explicit reductions from the i-voting system to the postal voting system through the intermediate games. Our comparison is based on the example of Estonian IVXV i-voting system and postal voting available for the expatriates. Our reduction shows that the security properties provided by the Estonian i-voting system are stronger than the ones provided by the paper-based postal voting.

Ontological analysis of business process modeling of higher education institutions based on the electronic document management system

Abstract Improving the quality of the educational process, bringing it to modern requirements is a complex task, the solution of which requires a systematic approach from higher education institutions and the development of a strategy to improve the quality of service and efficiency of the institution. Formalization and modeling of the management business process allows for effective management decisions. When analyzing large amounts of information to effectively solve the problem of data structuring, as well as the problem of forming new knowledge, it is proposed to use an ontological approach based on the use of associative rules. The ontological analysis of modeling business processes of higher education institutions and analysis of the structure, functions and information flows of organization and management of educational activities based on the structural approach is carried out. Improving the quality of the educational process, bringing it to modern requirements is a complex task, the solution of which requires a systematic approach from higher education institutions and the development of a strategy to improve the quality of service and efficiency of the institution. The use of an ontological model of interaction between subjects and objects of the system makes it possible to assess the level of system efficiency and build a simulation model of management, which will allow predicting the emergence of critical business processes that may lead to a decrease in the efficiency of decision-making and disruptions in the functioning of higher education institutions and their departments.

Soundness unknotted: An efficient soundness checking algorithm for arbitrary cyclic process models by loosening loops

Although domain experts usually create business process models, these models can still contain errors. For this reason, research and practice establish criteria for process models to provide confidence in the correctness or correct behavior of processes. One widespread criterion is soundness, which guarantees the absence of deadlocks and lacks of synchronization. Checking soundness of process models is not trivial. However, cyclic process models additionally increase the complexity to check soundness. This paper presents a novel approach for verifying soundness that has an efficient cubic worst-case runtime behavior, even for arbitrary cyclic process models. This approach relies on three key techniques — loop conversion, loop reduction, and loop decomposition — to convert any cyclic process model into a set of acyclic process models. Using this approach, we have developed five straightforward rules to verify the soundness, reusing existing approaches for checking soundness of acyclic models.

Модель автоматизации управления процессом обследования зданий на этапе эксплуатации

The article presents a study of the possibilities of automating the inspection processes of load-bearing building structures, with a special emphasis on the use of CRM systems with specialized modules. Practical examples of the implementation of such systems in the activities of construction organizations are analyzed. The necessity of engineering and technical inspection of buildings at all stages of their life cycle is discussed, based on the relevance of information on the technical condition of structures to ensure the safety of users. A process map has been developed covering various stages, such as data preparation, task creation, accounting and reporting documentation, using Bitrix 24. The key actions involved in each stage are identified, as well as the role and interaction of various departments of the organization. The importance of using BPMN for business process modeling is emphasized, which makes it possible to improve the management and coordination of work, reduce the risks of errors and increase the deadline for completing tasks. The work offers a systematic approach to conducting building surveys, covering key aspects of automation and process organization, which can significantly improve the quality and efficiency of surveys in the construction industry. Such modeling makes it possible to optimize the interaction between specialists, minimize the likelihood of errors and speed up the execution of work, ensuring systematization and control at all stages of the examination.

Categorization of objects of critical information infrastructure of higher education institutions

Objective. Currently, the task of ensuring the security of Russia's national information resources is being updated as an important area of state policy in the information sphere. The purpose of the article is to describe a methodology for determining the criticality of processes in the research activities of a higher educational institution in order to solve the issue of assigning it the category of critical information infrastructure and, in accordance with this category, ensuring the requirements for the information security system. Method. The method of expert assessments and BPMN business process modeling are used. Result. An overview of approaches to categorizing objects of critical information infrastructure of scientific activity of higher education institutions is presented. The analysis and comparison of regulatory documents of regulators, their adaptation for the field of science, the main stages of categorization, local regulatory documents allowing categorization in accordance with the requirements of the regulatory framework are determined. To carry out the categorization process of the university, a scheme of categorization stages has been developed, the rules of analysis of the organization's objects for the purpose of identifying criticality with subsequent assignment of a category of significance or rejection of a category have been considered. Conclusion. The scientific activity of a higher education institution is subject to analysis to identify critical processes, inventory of objects with identification of possible consequences as a result of the implementation of security threats, identification of subjects and objects of critical information infrastructure, assessment of the category of significance. To increase the reliability of the results obtained, the rules of procedure of the special commission on categorization, drafts of local documents on the inventory of objects and the formalization of processes have been developed.

The Composition Diagram of a Complex Process: Enhancing Understanding of Hierarchical Business Processes

The article presents the Composition Diagram of a Complex Process (CDCP), a new diagramming method for modelling business processes with complex vertical structures. This Method addresses the limitations of traditional modelling techniques such as BPMN, Activity Diagrams (AD), and Event-Driven Process Chains (EPC).The experiment was carried out on 277 students from different study programs and grades to determine the effectiveness of the methods. The main objective was to evaluate the usability and effectiveness of CDCP compared to established methods, focusing on two primary tasks: interpretation and diagram creation. The participant's performance was evaluated based on the objective results of the tasks and the subjective feedback of the questionnaire. The results indicate that CDCP was the effective method for the reading and drawing tasks, outperforming BPMN and EPC in terms of understanding and ease of use. Statistical analysis of variance showed that while the year of the study did not significantly affect performance, the study program and Method used had a significant effect. These findings highlight the potential of CDCP as a more accessible and intuitive business process modelling tool, even for users with minimal prior experience.

Hidden Markov model: Method for building a business process model

Hidden Markov model: Method for building a business process model

Navigating Business Model Redesign: The Compass Method for Identifying Changes to the Operating Model

In today’s dynamic business environment, organizations constantly change their business models to respond to emerging digital technologies and shifting customer expectations. It is a fundamental challenge to translate these changes into the organization’s operating model. When organizations redesign their business models, significant adjustments to the operating model and its underlying business processes are necessary to ensure the effective delivery of the value proposition to customers. Existing research falls short in detailing how changes to the business model at the tactical level impact the operating model at the operational level. To address this gap, this paper introduces the Compass Method. This method provides guidance for decision-makers at the tactical and operational levels in identifying necessary changes to their operating model using a set of operating model design cards. The method has been developed following the design science research methodology and is grounded in extant knowledge from both business model research and process management research. Three rounds of design and evaluation of the method were completed in multiple settings. The study contributes to the understanding of the relationship between business models, operating models, and business processes, paving the way for the development of complementary methods and tools to further investigate this relationship.

Inova Lab Una -Financial Education: Proposal Based on Teaching, Mobile App and Augmented Reality to Raise Awareness and Financial Control

The Brazilian population demonstrates a low level of financial planning, which results in financial problems, unpayable debts, credit restrictions and problems that result in a low quality of life and access to resources. This issue also implies unfeasibility for investments, such as education and professional development. Currently, new laws have been instituted by the Brazilian government, promulgating this approach in basic education. Economics was brought into educational institutions among the cross-cutting themes. This paper aims to present the development of an educational solution of an application for teaching and practicing financial education based on schools. Based on development in mobile solutions, with foundations in financial education and scoring in pedagogical terms, an app with capabilities and information that are weighted by teaching and finance was built. In its implementation methodology, tools such as BPMN (Business Process Model and Notation) and an Adapted Canvas were used to define the project scope. An experimental process with AR (Augmented Reality), for an initial evaluation, connecting a gamified and playful association for the efforts of users to be connected. This first stage of the research aims to academically substantiate and demonstrate the foundations of this solution, which is mainly aimed at Brazilian public education, which is so lacking in investments and accessible tools to optimize the learning of its students.

MantaRay-ProM: An efficient process model discovery algorithm

Discovering the business process model from an organisation’s records of its operational processes is an active area of research in process mining. The discovered model may be used either during a new system rollout or to improve an existing system. In this paper, we present a process model discovery approach based on the recently proposed bio-inspired Manta Ray Foraging Optimization algorithm (MRFO). Since MRFO is designed to solve real-valued optimization problems, we adapted a binary version of MRFO to suit the domain of process mining. The proposed approach is compared with state-of-the-art process discovery algorithms on several synthetic and real-life event logs. The results show that compared to other algorithms, the proposed approach exhibits faster convergence and yields superior quality process models.

Post-Publication Review: Evolution of the Scientific Publishing Workflow

For a considerable period of time, peer review has been regarded as the cornerstone of academic journals and scientific communication, ensuring the high quality and reliability of published materials. However, in the early decades of the 21st century, a growing number of scholars began to challenge the traditional peer review procedure, questioning its efficacy. This study aims to provide a fresh perspective on the peer review mechanism, with the objective of enhancing the implementation of scientific communication's functionalities. The research employs historical analysis techniques and modelling methods based on Business Process Model and Notation (BPMN) to compare diverse review models in terms of their influence on scientific communication. BPMN is a conventional tool employed for modelling and describing business processes. The evolution of the peer review procedure is explored, encompassing an examination of the factors contributing to current and future transformations in the publishing realm. The author refers to the crisis of the conventional peer review system and the growing prevalence of preprints, serving as exemplars of these transformations. Finally, suggestions for the implementation of the post-publication review workflow in Russia are provided.

Web-Based Accounting Information System Design for Income Statements: a Case Study at Toko Amanah Kepanjen

The aim of this research is to offer an efficient business process modeling solution to address issues in preparing the income statement for Toko Amanah Kepanjen. This study is a Research and Development (R&D) project that employs the ADDIE method, which consists of Analysis, Design, Development, Implementation, and Evaluation stages. This method aids in designing a system that can identify and solve problems with a structured and systematic approach. The results indicate that the implementation of a web-based system is crucial to replace the existing manual system. The current manual system faces various issues, including difficulties in tracking revenue, inefficient data management, and the risk of human error in recording transactions. By implementing a web-based system, these issues can be effectively addressed through automation and data integration, thereby enhancing accuracy, efficiency, and transparency in the processes of booking and ready stock sales. The system also facilitates faster and more accurate reporting, and supports strategic decision-making based on reliable information.

Business Processes for Basketball Court Rental and Ready Stock Sales Through Accounting Information System: a Case Study of Hok-Kiat Malang Basketball Club

The aim of this research is to offer an efficient business process modeling solution to address issues in the booking and ready stock sales processes at Hok-Kiat Malang Basketball Club. This study is a Research and Development (R&D) project that employs the ADDIE method, which consists of Analysis, Design, Development, Implementation, and Evaluation stages. This method aids in designing a system that can identify and solve problems with a structured and systematic approach. The results indicate that the implementation of a web-based system is crucial to replace the existing manual system. The current manual system faces various issues, including difficulties in tracking revenue, inefficient data management, and the risk of human error in recording transactions. By implementing a web-based system, these issues can be effectively addressed through automation and data integration, thereby enhancing accuracy, efficiency, and transparency in the processes of booking and ready stock sales. The system also facilitates faster and more accurate reporting, and supports strategic decision-making based on reliable information.

The Business Process for Receipt and Disbursement of Cash Through Website: Case Study of Riverstone Hotel & Cottage

This study aims to present an effective business process model to tackle issues related to the cash inflow and outflow cycle at Riverstone Hotel & Cottage. It utilizes Research and Development (R&D) as the research type and follows the ADDIE method, consisting of three stages: analysis, design, and development. The findings suggest the necessity of a website system featuring separate cash inflow and outflow menus for the administrative and front office departments, as well as for the hotel's services (rooms and halls) and expenditures. Implementing real-time management can help reduce processing delays during the calculation and input of room/hall prices across different platforms. Moreover, daily/monthly transaction reports can be conveniently accessed from the provided menu options, eliminating the need for manual recalculations.