MIS Success Research Articles

Proposed model for the successful implementation of management information systems in yemeni organizations

In information systems era, data have become one of the most important resources to organizations .Management information system one of the most mportant tools in any organization , which aims to provide reliable ,complete ,accessible, and understandable information in a timely manner to the users of the system .In addition increase the organizational performance and labor productivity .There are several characteristics to the success or failure of the implementation of management information systems in organizations. Most of existing model focus heavily on technology characteristics or compared to organizational characteristics and human characteristics .This study will focus on all the characteristics for MIS success. This study combines four theoriesnamely as technology acceptance model ,information system success model , computer usage model ,and personal computing acceptance model .The aim of this study to develop proposed model for successful adoption of MIS in Yemeni organizations.

An attempt at clinically defining and assessing minimally invasive surgery compared with traditional “open” spinal surgery

Background The goal of this editorial and literature review is to define the term “minimally invasive surgery” (MIS) as it relates to the spine and characterize methods of measuring parameters of a spine MIS technique. Methods This report is an analysis of 105,845 cases of spinal surgery in unmatched series and 95,161 cases in paired series of open compared with MIS procedures performed by the same surgeons to develop quantitative criteria to analyze the success of MIS. Results A lower rate of deep infection proved to be a key differentiator of spinal MIS. In unmatched series the infection rate for 105,845 open traditional procedures ranged from 2.9% to 4.3%, whereas for MIS, the incidence of infection ranged from 0% to 0.22%. For matched paired series with the open and MIS procedures performed by the same surgeons, the rate of infection in open procedures ranged from 1.5% to 10%, but for spine MIS, the rate of deep infection was much lower, at 0% to 0.2%. The published ranges for open versus MIS infection rates do not overlap or even intersect, which is a clear indication of the superiority of MIS for one specific clinical outcome measure (MIS proves superior to open spine procedures in terms of lower infection rate). Conclusions It is difficult, if not impossible, to validate that an operative procedure is “less invasive” or “more minimally invasive” than traditional surgical procedures unless one can establish a commonly accepted definition of MIS. Once a consensus definition or precise definition of MIS is agreed upon, the comparison shows a higher infection rate with traditional spinal exposures versus MIS spine procedures.

Gaze-Contingent Motor Channelling, haptic constraints and associated cognitive demand for robotic MIS

The success of MIS is coupled with an increasing demand on surgeons' manual dexterity and visuomotor coordination due to the complexity of instrument manipulations. The use of master-slave surgical robots has avoided many of the drawbacks of MIS, but at the same time, has increased the physical separation between the surgeon and the patient. Tissue deformation combined with restricted workspace and visibility of an already cluttered environment can raise critical issues related to surgical precision and safety. Reconnecting the essential visuomotor sensory feedback is important for the safe practice of robot-assisted MIS procedures. This paper introduces a novel gaze-contingent framework for real-time haptic feedback and virtual fixtures by transforming visual sensory information into physical constraints that can interact with the motor sensory channel. We demonstrate how motor tracking of deforming tissue can be made more effective and accurate through the concept of Gaze-Contingent Motor Channelling. The method is also extended to 3D by introducing the concept of Gaze-Contingent Haptic Constraints where eye gaze is used to dynamically prescribe and update safety boundaries during robot-assisted MIS without prior knowledge of the soft-tissue morphology. Initial validation results on both simulated and robot assisted phantom procedures demonstrate the potential clinical value of the technique. In order to assess the associated cognitive demand of the proposed concepts, functional Near-Infrared Spectroscopy is used and preliminary results are discussed.

The impact of organizational factors on management information system success: An investigation in the Iran's agricultural extension providers

Information system success has been widely discussed in the past two decades. As systems and technologies are being improved and developed, discussions on their effectiveness and evaluation on their success have been continuously debated by researchers, scholars and practitioners throughout the years. Besides the major concern of IS effectiveness, factors influencing IS effectiveness are also important. One of these factors is the organizational factor. Using perceptual measures, this study aims to investigate the influence of organizational factors on MIS success. Survey questionnaires were gathered from 132 Extension Managers from Iran's Agricultural Extension Providers. Seven items were identified to influence MIS success. They are IS department structure, top management support, management style, managerial IT knowledge, goal alignment, resources allocation and IS infrastructure. The study also identified five MIS success dimensions; systems quality, information quality, perceived Ease of use, organizational impact and individual impact. The study found that the MIS success variables are significantly and highly correlated. The study also found all the organizational factors are significantly correlated to the five IS success factors investigated; the system quality, information quality, perceived ease of use, organizational impact and individual impact. Multiple regression analyses also found goal alignment as the highest predictor of IS success, followed by IS department structure, IS infrastructure and management style.

The impact of organizational factors on management information system success: An investigation in the Iran's agricultural extension providers

Information system success has been widely discussed in the past two decades. As systems and technologies are being improved and developed, discussions on their effectiveness and evaluation on their success have been continuously debated by researchers, scholars and practitioners throughout the years. Besides the major concern of IS effectiveness, factors influencing IS effectiveness are also important. One of these factors is the organizational factor. Using perceptual measures, this study aims to investigate the influence of organizational factors on MIS success. Survey questionnaires were gathered from 132 Extension Managers from Iran's Agricultural Extension Providers. Seven items were identified to influence MIS success. They are IS department structure, top management support, management style, managerial IT knowledge, goal alignment, resources allocation and IS infrastructure. The study also identified five MIS success dimensions; systems quality, information quality, perceived Ease of use, organiz...

User evaluations of IS as surrogates for objective performance

User evaluations of information systems are frequently used as measures of MIS success, since it is extremely difficult to get objective measures of system performance. However, user evaluations have been appropriately criticized as lacking a clearly articulated theoretical basis for linking them to systems effectiveness, and almost no research has been found that explicitly tests the link between user evaluations of systems and objectively measured performance. In this paper, we focus on user evaluations of task-technology fit for mandatory use systems and develop theoretical arguments for the link to individual performance. This is then empirically tested in a controlled experiment with objective performance measures and carefully validated user evaluations. Statistically significant support for the link is found for one measure of performance but not for a second. These findings are consistent with others which found that users are not necessarily accurate reporters of key constructs related to use of IS, specifically that self reporting is a poor measure of actual utilization. The possibility that user evaluations have a stronger link to performance when users receive feedback on their performance is proposed. Implications are discussed.

Understanding User Evaluations of Information Systems

Organizations spend millions of dollars on information systems to improve organizational or individual performance, but objective measures of system success are extremely difficult to achieve. For this reason, many MIS researchers (and potentially MIS practitioners) rely on user evaluations of systems as a surrogate for MIS success. However, these measures have been strongly criticized as lacking strong theoretical underpinnings. Furthermore, empirical evidence of their efficacy is surprisingly weak. Part of the explanation for the theoretical and empirical problems with user evaluations is that they are really a measurement technique rather than a single theoretical construct. User evaluations are elicited beliefs or attitudes about something, and they have been used to measure a variety of different “somethings.” What is needed for user evaluations to be an effective measure of IS success is the identification of some specific user evaluation construct, defined within a theoretical perspective that can usefully link underlying systems to their relevant impacts. We propose task-technology fit (TTF) as such a user evaluation construct. The TTF perspective views technology as a means by which a goal-directed individual performs tasks. TTF focuses on the degree to which systems characteristics match user task needs. We posit that higher task-technology fit will result in better performance. Further, we posit that users can successfully evaluate task-technology fit. This latter proposition is strongly supported in a survey of 259 users in 9 companies.

The relationship between procedural formalization in MIS development and MIS success: A contingent analysis

The relationship between the degree of procedural formalization (adherence to prespecified procedures) in MIS development and MIS success has not previously been analysed. Here it was examined under various organizational contingencies, such as top management support, size of organization, size of MIS department, age of MIS department, and level of structuring of the task to be replaced or supported by an information system (IS). For the analysis, idealized standard phases of MIS development procedure based on an information system (IS) development life cycle (ISDLC) were devised through a review of relevant literature, practitioners' reflections and logical reasoning. The empirical results indicate that the degree of procedural formalization of MIS development and MIS success are strongly correlated, and the relationship between these two variables is significantly influenced by various contingency variables. Overall, the results of the study suggest that IS developers should adapt their level of procedural formalization to the situation and that it is of great importance, particularly for firms with lower levels of management effectiveness.

Managing the Political and Cultural Aspects of Large-Scale MIS Projects

Whether user participation in the Management Information Systems MIS development process is beneficial continues to be an uncertain issue. Although proponents claim user participation is important to MIS success, others indicate that user participation can be dysfunctional, thus leading to suboptimal systems that take longer to develop. Nonetheless, very little is written about how to implement and manage participative systems development activities. This paper presents a case study on how participative systems development was implemented and managed in a very large scale MIS project. The discussion points out that while adopting this development approach did lengthen the schedule and increase the costs of the development over original projections, it also led to a series of smooth incremental implementations.

A Congruence Construct of User Involvement

ABSTRACTThe MIS literature has devoted considerable attention to the relationship between user involvement and MIS success; unfortunately, this research has produced conflicting results. Recent research on a discrepancy model of user involvement has provided a framework for reconciling studies showing positive, negative, or no impact of involvement on user satisfaction. In this discrepancy model, individual differences between perceived and desired levels of involvement define three conditional states or frames of reference that govern the relationship between involvement and end‐user satisfaction. The discrepancy model indicates that studies of user involvement need to control for individual differences by dividing respondents into three groups corresponding to these conditional states.Building upon the discrepancy concept, this paper presents a congruence construct of user involvement (i.e., a measure of involvement “relative” to an individual's desire to get involved) as an alternative way of modeling this contingency relationship. The reliability and validity of the involvement congruence construct are assessed. Perceived and congruence constructs of involvement are compared as predictors of end‐user computing satisfaction. The results suggest that involvement congruence is a better predictor than perceived involvement and may offer theoretical as well as empirical advantages over the use of component measures. Furthermore, the congruence method of modeling the discrepancy effect has research design advantages (i.e., it does not require dividing respondents by frame of reference).

The measurement of end-user software involvement

User involvement in the design of computer-based information systems is broadly accepted as one of the essential principles of information systems development. The MIS literature has devoted considerable attention to the relationship between user involvement and MIS success. In reviewing this literature, Ives and Olson find that user involvement research is characterized by weak measures and conflicting results. They contend that the lack of a conceptual foundation to guide measurement development and the absence of a rigorous program of measurement validation limit our understanding of the nature and efficacy of user involvement. In the near future, much of the use of computers by non-data processing processionals will be conducted in an end-user computing environment. This paper describes efforts to develop an instrument for measuring end-user involvement in the development of a specific application. A factor analysis reveals three dimensions of end-user involvement identified as systems analysis, implementation, and administration. Discriminant validity of these factors is assessed. Using partial correlation, the relative efficacy of involvement in systems analysis vis-à-vis implementation or administration is examined. The results suggest an eight item involvement scale that focuses on project initiation and systems analysis activities. Evidence of the instrument's reliability and validity by nature and type of application is presented.

A Discrepancy Model of End-User Computing Involvement

Within the context of traditional data processing, the MIS literature has devoted considerable attention to the relationship between user involvement and MIS success: unfortunately, this research has produced conflicting results. After reviewing these results, Ives and Olson provide a framework for research on user involvement. Although their framework uses cognitive and motivational psychological mechanisms to explain the linkage between user involvement and MIS success, the contingency variables they identify do not pertain to individual differences between users. Thus, the framework has limitations that reduce its usefulness for explaining conflicting research findings, and its applicability to the end-user computing environment. End-user computing is an emerging phenomenon characterized by substantial differences between individuals in skill and motivation. The unique aspects of this dynamic end-user environment are identified here and an end-user involvement construct is described. Next, after reviewing the participative decision making literature, a model of end-user involvement based upon Alutto and Belasco's discrepancy concept of participation is presented. Focusing on individual differences, this model hypothesizes a contingency relationship between perceived involvement, desired involvement, and end-user satisfaction. Three intervening psychological mechanisms described by Locke and Schweiger (value attainment as well as cognitive and motivational) are used to provide a theoretical rationale for the linkage between involvement and end-user satisfaction. The model is empirically examined using a sample of 618 respondents from 44 firms. The results tend to support the contingency hypotheses. The usefulness of this model for reconciling conflicting research findings in the user involvement literature is discussed, and suggestions for further research are described.

A Discrepancy Model of End-User Computing Involvement

Within the context of traditional data processing, the MIS literature has devoted considerable attention to the relationship between user involvement and MIS success: unfortunately, this research h...

Microcomputer applications: An empirical look at usage

Information Technology has assumed a role of growing importance in both private and public sector organizations during the 1980's. It is no longer the private preserve of small groups of computer specialists; rather, the office automation and end-user computing trends are placing information technology into the hands of workers at all levels and in areas. The emergence of the business microcomputer has played a central role in this trend. This study investigates microcomputer usage among professionals and managers. Microcomputer was found to be related to computer experience and anxiety about its impact. The results also indicate that a strong, significant, and positive relationship exists between participation in computer training programs and MIS success, as measured by microcomputer usage.

Validating and applying user satisfaction as a measure of MIS success in small organizations

Measurement of user satisfaction is a methodological problem crucial to information systems research. As the impact of an MIS upon organizational effectiveness is basically unmeasurable, measures of user satisfaction provide the most useful assessments of system success. This paper investigates the measurement of user satisfaction in the specific context of small organizations. An analysis of the potential impact of this specificity upon user satisfaction served as a basis for the selection and adaptation of a previously validated instrument. A modified version was developed and pretested; results of previous research were then replicated and extended by administering the instrument to 464 financial managers in small firms. The data obtained was analyzed and discussed in terms of reliability and validity. The validated instrument is applied to demonstrate its potential uses.

Attitudes, Association and success of MIS: Some empirical results from Research in the Context of a Business Game

Attitudes, Association and success of MIS: Some empirical results from Research in the Context of a Business Game

Organizational Characteristics and MIS Success in the Context of Small Business

Information systems research on implementation success has always posited the importance of organizational context factors. This implies that previous results, obtained almost exclusively from studies of large organizations, cannot necessarily be generalized to small organizations. This article presents an empirical investigation designed to study the relationship between organizational characteristics and the success of MIS in the context of small business. Several hypotheses were tested using data collected from 464 small manufacturing firms in the province of Quebec. The results show that several organizational computer-usage characteristics are significantly associated to MIS success. It was also found that most of these characteristics are related to the length of a firm's EDP experience.

Client Satisfaction: The Yardstick for Measuring MIS Success

An MIS department is essentially a service organization whose central mission is to meet the needs of its customers, or clients. Effective communication is essential to the fulfillment of this mission. This article describes mechanisms and procedures that MIS departments can use to discover clients' needs, inform clients about MIS services, and notify clients of actions taken to resolve reported problems, thereby increasing client satisfaction.

The impact of DSS on organizational communication

There is some controversy in the MIS literature concerning the potential impact of computer systems on interpersonal communication in organizations. Generally, MIS researchers have found that effective communication between users and designers is an important factor in determining user satisfaction and MIS success. Recently, however, Naylor [8] has argued that decision support systems (DSS) may isolate managers from interaction with others. This is in marked contrast to the contentions of Wagner [16] and Huber [6] that DSS may lead to more effective managerial communication. We would argue that DSS encourage communication for several reasons: adaptive DSS development requires continued manager-analyst interaction; DSS-based decisions often require groups of managers; and there is a greater need for human information processing in a DSS environment. This paper reports the results of a study of the relationships between DSS usage and organizational communications. It was found that users in three different categories (managers, financial or planning analysts (FPAs), and “others”) felt that DSS usage encouraged communication. Also, significant positive relationships were found between increased communication and overall satisfaction with the DSS for all three groups. Finally, for managers and FPAs, significant positive relationships were found between increased communication and satisfaction with the DSS in decision-making activities.

User Involvement and MIS Success: A Review of Research

User involvement in the design of computer-based information systems is enthusiastically endorsed in the prescriptive literature. However determining when and how much, or even if, user involvement is appropriate are questions that have received inadequate research attention. In this paper research that examines the link between user involvement and indicators of system success is reviewed. The authors find that much of the existing research is poorly grounded in theory and methodologically flawed; as a result, the benefits of user involvement have not been convincingly demonstrated. Until higher quality studies are completed intuition, experience, and unsubstantiated prescriptions will remain the practitioner's best guide to the determination of appropriate levels and types of user involvement; these will generally suggest that user involvement is appropriate for unstructured problems or when user acceptance is important. In order to foster higher quality integrated research and to increase understanding of the user involvement-system success relationship, the authors present the following: a conceptual framework into which previous research has been mapped that can provide direction to future efforts; a review of existing measures of user involvement and system success; a set of variables that have been proposed as potentially impacting the relationship between user involvement and system success.