Objective: The Hospital Readmissions Reduction Program (HRRP), initiated in 2012, penalizes hospitals with higher-than-expected readmission rates. This is particularly salient for minority-serving hospitals (MSHs), which have higher readmission rates than peer institutions, and may face unique barriers. The objective of this study was to determine whether there were differences in the strategies used and barriers faced by MSHs in their efforts to reduce readmission rates. Methods: We surveyed leadership at 1600 U.S. acute-care hospitals between January 2013 and January 2014, oversampling minority-serving institutions. We achieved a 62% response rate. We defined three categories: 1) Major MSHs: Top 10% of hospitals with the highest proportion of black patients, 2) Minor MSHs: top 10 to 25%, and 3) non-MSH: the remaining 75% of hospitals. We compared survey responses between groups, adjusting for non-response and sampling strategy. Findings: Of the 992 respondents, 219 (22.1%) were hospital leaders at Major MSHs, 341 (34.4%) Minor MSHs, and 432 (43.5%) non-MSHs. Major MSHs were less likely than non-MSHs to use the following strategies: 1) discharge planner (67.9% vs. 76.5%, p<0.001), 2) electronic tools to share discharge summary (65.3% vs. 72.9%, p<0.005), 3) pharmacists to reconcile discharge medications (29.6% vs. 39.5%, p<0.001), and 4) contact patients within 48hrs after discharge (60.1% vs. 67.3%, p=0.005). Major MSHs were more likely to report the following as important barriers: 1) availability of primary care in the community (36.4% vs. 24.8%, p<0.0001), availability of financial resources (70.0% vs. 62.9%, p=0.018), and adequacy of transitions of care (52.3% vs. 44.8%, p=0.009). There were no significant differences in the perceived availability of nursing homes, visiting nurse services, or mental health/substance abuse services in the community between the three groups. Major MSHs were also more likely to report homelessness (40.2% vs. 25.3%, p<0.001) and lack of transportation (55.5% vs. 43.6%, p<0.0001) as significant challenges than non-MSHs. Additionally, minor MSHs also reported that language barriers (21.3% vs. 17.3%, p=0.02) and mental health/substance abuse (74.5% vs. 69.5%, p=0.016) were greater challenges than non-MSHs. Conclusions: In a nationally representative survey, we found that hospitals that serve a high proportion of blacks were less likely to use several important strategies in their efforts to reduce readmissions, and identified availability of primary care, poor transitions of care, financial resources, and patient-related factors as barriers to reducing readmissions. These findings suggest that additional resources to support in-hospital interventions to reduce readmissions may help close the racial gap in readmission rates. Policies that help build community capacity may also be an important component of readmission reduction.
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