Sore throat (ST) is exacerbated distress of throat which causes irritation during drinking and swallowing. It is conventionally treated with throat soothing lozenges or spray for symptomatic control. However, it may effectively be cured by providing sustained delivery of locally acting antiseptic and anesthetic agents for local relief. Therefore, aim of the current research was to deliver tibezonium iodide (TBN) and lignocaine hydrochloride (LGN) for the relief of sore throat as a smart mucoadhesive buccal delivery. The gel scaffolds were developed using homogenization technique and evaluated for solid-state, mucoadhesive and pharmacokinetic parameters in volunteers. Results obtained for FTIR, DSC and XRPD revealed no abnormal peak and incompatibility between ingredients in physical mixture. Sodium alginate (SA) alone or blended with chitosan (CHI) exhibited better swelling (106.1% in MG6) but did not show sustained release, mucoadhesive strength (MS) and time (FT) profile compared with CHI and hydroxyl propyl methyl cellulose HPMC based formulations. The MS and FT were improved when CHI and HPMC were combined. The desired 6 h complete in vitro release was exhibited when CHI and HPMC were formulated at a concentration of 4 and 2% w/v, respectively. It also depicted MS and FT values of 28.34 g and 249.4 min, respectively. In volunteers, the in vivo residence time (RT) was found to be 341.82 min in volunteers. The maximum salivary concentrations (Cmax) for LGN and TBN were calculated to be 40.83 and 20.2 μg/mL at 4 h (tmax), respectively. Conclusively, LGN and TBN can delivered together to release locally till 6 h as smart buccal scaffold alternative to lozenges for sore throat.