Accessible summary Sometimes people are worried about saying things to staff even if they are usually good at talking. Sometimes they think if they say something then someone might blame them. It can help to use picture symbols to help you say what you want. Symbols help you remember what you have said because the pictures are there in front of you. This article tells you how these picture symbols in Talking Mats work. It also tells you how one woman was helped to say what she wanted. AbstractThis article presents the case of a woman with mild learning disability and with good verbal and expressive language ability. However, she was unable to explore verbally with her clinical psychologist issues concerning her low mood and to discuss strategies to address this. Talking Mats provided a low‐tech communication framework to help the woman think about the issues and express her views. This article explores this approach and the woman’s response and considers the advantages of using Talking Mats in such cases.
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