Merchant Perspective Research Articles

Factors affecting merchants' acceptance of P2P m-payments: a multigroup moderating effect of gender, age, and experience

PurposeThis paper hypothesized that perceived relative advantage and perceived compatibility would have a positive effect on merchants' intention to accept payments via P2P mobile payment services, while perceived financial risks and perceived costs would have a negative effect. The study also explored the differences in gender, age and experience.Design/methodology/approachThe proposed model is based on the valence framework, where positive utility is represented by relative advantage and perceived compatibility, while negative utility is represented by perceived risks and perceived costs. The data for this study were collected from small business owners (merchants) at the largest public market in the Center Department of Mirebalais, Haiti, using a purposive sampling method.FindingsThe results of a structural equation modeling on a sample of 339 merchants only confirmed the effect of both perceived comparative advantage and perceived compatibility. Furthermore, the multigroup analysis revealed that the perceived comparative advantage is stronger for female merchants, older age groups and merchants who frequently used P2P m-payment for the transfer of remittances. Perceived compatibility is stronger for male merchants, younger age groups and merchants who occasionally used P2P m-payment for the transfer of remittances.Originality/valueThis study was conducted in the economic context of Haiti, where P2P m-payments are commonly used for transferring remittances. Since there are limited studies that examine P2P m-payment acceptance from the perspective of merchants, this study offers valuable insights.

A Framework for Relationships in eCommerce Websites

Consumers are increasingly shifting their purchase patterns from in-store to online. Consequently, retailers have had to go online to remain competitive. Research pundits argued the success of going online lies in the website's ability to create and maintain relationships with customers. This research aimed at investigating the relationship development process from the perspective of merchants to point out independent variables that influence such relation. The study is picking on the dyadic nature of the interaction in building relationship among people and apply it to the online relationships. In particular, the role of self-disclosure and privacy for enhancing this relationship was investigated. A deductive thematic approach was used based on a predefined themes informed by the literature guided the information collection through a semi-structured interview with eCommerce website owners. The study offers useful insights in establishing the pathway to creating and maintaining a loyal customer through a framework with propositions that are useful for eCommerce website managers.

Research on Purchase Intention of E-Commerce Poverty Alleviation Products Based on Perceived Justice Perspective

This study is to empirically test whether and how perceived justice affects consumers’ purchase intention regarding e-commerce poverty alleviation products (ECPAP). Based on social exchange theory, self-regulation attitude theory, and the analysis of other relevant literature, this study proposes a model of perceived justice affecting purchase intention regarding ECPAP, in which emotional attitude is the mediator and consumers’ perceived self-serving motivation (CPSSM) is the moderating variable. Three-hundred and eighteen valid observations were collected using the questionnaire method, and these data were analyzed using SPSS 24.0 and AMOS 22.0. The results showed that all three dimensions of perceived justice significantly and positively affect the purchase intention of ECPAP, and this effect is negatively moderated by CPSSM. In addition, an emotional attitude partially mediates the linkage between perceived justice and the intention to purchase ECPAP. The findings not only enrich the research on perceived justice and e-commerce poverty alleviation, but also provide management implications for promoting the benign sales of ECPAP from the perspective of merchants and related subjects. To a certain extent, the above findings can also be extended to other countries’ poverty reduction and rural construction work.

Research on the Influencing Factors of the Return and Exchange Rate of E-commerce Live Broadcast

With the rapid popularization of the Internet, live broadcast has become an increasingly popular e-commerce promotion and marketing strategy. Article 25 of the Consumer Protection Law stipulates that live broadcast with goods as a new online shopping method provides a seven-day service of goods return and exchange without reason. Therefore, it is of great importance to study the return and exchange service of live broadcast e-commerce. This paper analyzes the impact of live broadcast e-commerce return service on sales data from the perspective of merchants and consumers, and helps e-commerce with high return rate to find the reason.

Unveiling the intention to use e-money: from a merchant's perspective

Unveiling the intention to use e-money: from a merchant's perspective

Integrated QR Payment System (QRIS) : Cashless Payment Solution in Developing Country from Merchant Perspective

Integrated QR Payment System (QRIS) : Cashless Payment Solution in Developing Country from Merchant Perspective

Drivers and barriers of mobile payment adoption: Malaysian merchants' perspective

The Malaysian market consists of a large consumer-base carrying mobile phones. However, the adoption and proliferation of mobile (m-) payments remain dismal. Evidence from the literature necessitates the need for elucidating the adoption barriers and drivers from multiple perspectives. There has been much research on consumer adoption and usage of mobile payment systems, but there is a lack of research on this subject from the merchants' perspective. Taking into account the critical role merchants play in promoting a sustainable m-payment ecosystem, this work elucidates the perspective of merchants in Malaysia vis-à-vis m-payment systems. In-depth interviews with merchants from multiple retail categories were conducted to gain insight into their motivational drives, barriers, and challenges in the context of the adoption and implementation of m-payment systems in Malaysia. The results confirmed that the relative advantage of decreasing payment processing time and fees, convenience, and enhanced payment security features are some of the factors motivating merchants to adopt m-payment, while technological incompatibility, complexity, the cost of investment, and the lack of critical mass and knowledge are some of the factors discouraging merchants from doing so. Our findings further expand the limited knowledge of m-payment systems in the context of Malaysian merchants, which is valuable for industries and policymakers. The results of this study can be generalised to other m-payment systems in other countries - Apple Pay, Samsung Pay, and Android Pay, with Apple Pay, Alipay, and WeChat.

Study of Merchant Adoption in Mobile Payment System Based on Ensemble Learning

To explore the influencing factors of the adoption of mobile payment systems from the perspective of merchants, this study builds a data analysis model based on three different ensemble learning algorithms, Adaboost model, random forest and XGBoost model, where static social-economic attributes, dynamic trading behavior and clustering effect variables of merchants are used as independent variables. Moreover, this paper establishes the prediction models and analyzes the prediction accuracy of different models. The results of the study indicate that: 1) Merchants in the housing industry, health hospitals and retail industries are more willing to adopt mobile payment systems; 2) The average daily transaction volume and the average amount of each consumer significantly affect the merchant mobile payment adoption behavior; 3) The adoption of mobile payment systems by neighboring merchants significantly positively affected the adoption behavior of merchants; 4) On the basis of the social-economic attributes of merchants, the hit rate and accuracy of the prediction model were greatly improved after adding transaction data.

Understanding Factors Affecting Receptivity Towards Adopting Electronic Marketplace: A Merchant Perspective

Understanding Factors Affecting Receptivity Towards Adopting Electronic Marketplace: A Merchant Perspective

On the Rise of Overseas Purchasing Industry from the Perspective of Price Discrimination and Game Theory

With the rapid development of China's e-commerce industry, the consumption level of Chinese consumers and the demand for high-quality foreign products continue to increase, which has led to the emergence of overseas purchasing industry. This paper mainly combines the theory of price discrimination and game theory, from the perspective of merchants and buyers, and explains why the overseas purchasing industry can take advantage of the price advantage. The study found that price discrimination cannot always be contained, because from the perspective of "rational people", its application in purchasing has achieved a "win-win" between consumers and merchants, thus improving the public welfare. However, starting from the overall long-term welfare, China should strengthen industry supervision, establish a formal purchasing system, improve relevant legal systems, improve the e-commerce tax system, and establish domestic duty-free shops to promote the sustainable and healthy development of the overseas purchasing industry.

Acceptance of payment systems from the perspective of merchants

Acceptance of payment systems from the perspective of merchants

A Security Measure for Electronic Business Applications

With the growth of business over the internet, there is more scope of security vulnerabilities over the internet. Despite of many efforts to make internet safe to the users, there is still a possibility for threats. The client, as well as the merchant for the electronic business, always faces problems due to these threats. This paper is an effort to distinguish the threats for the client perspective and the merchant perspective. Further a measure has been defined for securing both the parties over the internet during the electronic business. Further, the measure can be used for the analysis, design of an application, and also, to compare it with other applications.

The economic impacts of a submarine HVDC interconnection between Norway and Great Britain

In the present paper we analyze the profitability of different HVDC interconnection alternatives between Norway and Great Britain for present and future scenarios. The analysis is done from a merchant and a social welfare perspective. The analyses include interconnections between Norway and Scotland and Southern Great Britain, respectively, as well as an alternative link to a future offshore wind farm. From a social welfare perspective the northern interconnection alternative is profitable under all sets of assumptions. The southern alternative is profitable under present conditions, but less than the northern alternative. The alternative link to the offshore wind park is not profitable, but this result is highly dependent on market conditions. From a merchant perspective none of the alternatives is profitable, clearly illustrating that leaving investments to commercial parties does not realize all projects that increase social welfare.

Social shopping promotions from a social merchant's perspective

Taking advantage of Web 2.0's user-participation and social networking capabilities, social shopping intermediaries have emerged as a promising online liaison between merchants and consumers by offering group discount deals to price-sensitive customers and early technology adopters. Our study compares the two most popular types of social merchants—restaurants and healthcare services—in terms of seven key factors that influence a merchant's sales using a Groupon promotion. We find that these two types of social merchants show significantly different characteristics for successful promotions. Based on a new proposed lifetime value model for social shopping promotions, this study also discusses its applicability with an illustration of the model and presents guidelines for social merchants who want to achieve the maximum lifetime value from a social shopping promotion. Finally, we discuss implications of our study for social merchants and social shopping intermediaries.

The logistics of construction supply chains: the builders' merchant perspective

PurposeThe purpose of this paper is to consider the applicability of logistics management in construction and facilitate a better understanding of construction supply chains by studying the logistical functions of builders' merchants.Design/methodology/approachGiven that logistics application in construction is still in its infancy, conceptual understanding of the problem is a prerequisite. Thus, a grounded theory approach is followed utilising pre‐existing data as a means of building a model faithful to evidence. The model is analysed by following a discrete‐event simulation modelling approach.FindingsThis research demonstrates that examining supply chains from a logistics viewpoint can provide significant insight into the performance of construction supply chains. The analysis also shows that logistics costs are exponentially related to the levels of material demand and number of vehicle movements.Research limitations/implicationsThe developed model has to be further investigated and tested for different scenarios. Supplementary refinements of the model are necessary in order to allow the generalisation of the results and the development of an analytical planning tool.Practical implicationsThis research illustrates the increased potential of construction for benefiting from an improved capability within logistics which can lead to further developments within the field of logistics in the industry.Originality/valueThis paper considers the significant function of builders' merchants in the supply chains in order to balance the contractor‐centric research efforts that dominate existing literature and take into consideration the holistic nature of supply chain management and its operational aspects.

Neither imperial, nor Atlantic: A merchant perspective on international trade in the eighteenth century

Merchant activity was a central element in the networks and webs of relationship over the Atlantic in the eighteenth century. When closely analyzed, however, daily merchant practice does not fit easily into regional categories, whether Atlantic or imperial. Merchant life was heavily dependent on the building of chains of trusted correspondents, who would both be able to guarantee adequate quality and satisfactory pricing upon acquisition or sale of the goods traded, and willing to extend credit in a trading world in which all operations included long time lags before final payment. For each trading center, the addition of such chains of correspondents constituted networks both supra-regional, covering the entire world, and sub-regional, specializing in some areas more than others according to prevalent political-imperial pressures. It is argued that the common element in all these networks, i.e. merchant development, is best identified as a worldwide, but Europe-dominated social process underpinning much of what is usually meant by “Atlantic” history.

A Merchant's Perspective: Captain Jacobus Boelen's Narrative of His Visit to Hawai'i in 1828

A Merchant's Perspective: Captain Jacobus Boelen's Narrative of His Visit to Hawai'i in 1828

Book Review: A Merchant's Perspective: Captain Jacobus Boelen's Narrative of his Visit to Hawai'i in 1828

Book Review: A Merchant's Perspective: Captain Jacobus Boelen's Narrative of his Visit to Hawai'i in 1828