The non-first-order-factorizable contributions1 to the unpolarized and polarized massive operator matrix elements to three-loop order, AQg(3) and ΔAQg(3), are calculated in the single-mass case. For the F12-related master integrals of the problem, we use a semi-analytic method based on series expansions and utilize the first-order differential equations for the master integrals which does not need a special basis of the master integrals. Due to the singularity structure of this basis a part of the integrals has to be computed to O(ε5) in the dimensional parameter. The solutions have to be matched at a series of thresholds and pseudo-thresholds in the region of the Bjorken variable x∈]0,∞[ using highly precise series expansions to obtain the imaginary part of the physical amplitude for x∈]0,1] at a high relative accuracy. We compare the present results both with previous analytic results, the results for fixed Mellin moments, and a prediction in the small-x region. We also derive expansions in the region of small and large values of x. With this paper, all three-loop single-mass unpolarized and polarized operator matrix elements are calculated.
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