Management Process Research Articles

NGO Automation Suite with RPA

Abstract: The COVID-19 outbreak has forced every NGO to operate with reduced manpower and facing lot of operational challenges. Every NGO is trying to automate end to end process of campaign outreach, Donation management, Report generation, KYC Verification and Customer email query automation. This virtual registration experience will help NGO to collect, manage and update registration details easily for multiple campaigns. User will receive automated email with KYC verification, Hospital Appointment and Certificate of Appreciation.

Resilience in supply chain management: lessons learned from disruptions like the COVID-19 pandemic

The ravaging impacts of the COVID-19 pandemic on global supply chains and its exposures of the vulnerabilities of the supply chain process has been examined in this paper. Importantly, the failure of supply chain resilience and the post-COVID-19 lessons necessitated the need to examine the need for resilience in supply chain management process. The paper examined the concept of resilience and its application in supply chain management, and covered strategies for developing resilience in supply chain management, which includes: identification and assessment of associated risks, diversification of supply chain channels, enhancing collaborations and effective communication among stakeholders, inventory management and supply chain flexibility, technology adoption and digitalization, scenario planning and simulations, as well as robust continuity planning. The paper also identified the challenges of supply chain resilience building. The paper provides valuable insights into how organizations can better handle future supply chain operations by considering the intrinsic development of resilience, which will enable them to better withstand and quickly recover from future disruptions.

Use of Risk Management to Support Business Sustainability in the Automotive Industry

Today’s companies operate in a dynamic, constantly evolving, and highly competitive environment. The globalization of markets has significantly changed the economy, where companies operate within increasingly complex supply chains. The ever-increasing expectations of customers and company stakeholders, as well as the need to incorporate a comprehensive approach to the life cycle of manufactured products in corporate strategies, expose companies to a whole range of risks. The research was based on the need of organizations operating in the (automotive) industry to manage the dynamics of the business environment. This was accomplished using an appropriate model that, through its universality, would help to ensure the effective risk management in a holistic approach, protecting their performance and meeting the needs of the relevant stakeholders. The main idea of the research was to create and implement a dynamic model of risk management in the environment of a production organization based on the use of available methods such as SWOT, PESTLE, brainstorming, affinity diagrams, risk matrix, SIPOC diagram, risk, and the results of questionnaire surveys. The research was conducted in two directions: (1) designing the structure of the dynamic risk management model for the strategic management process; and (2) verifying the effectiveness of the proposed model in specific cases and evaluating the technical and economic benefits. To support the dynamics of the model, three basic management tools have been proposed: process review, internal audit, and management review, enriched with features that support the concept of risk-based thinking.

Pioneering Sustainability: Insights from the Integrative Role of Knowledge Management Processes and Technological Innovation

This paper examines the quantitative relationship between knowledge management and technological innovation and their influence on sustainable development. Organizations have increasingly focused on knowledge management processes, recognizing their importance for maintaining competitiveness and sustainability. The purpose of our study was to shed light on the impact of knowledge management processes on a firm’s sustainability and innovation. Specifically, we investigated the relationship between knowledge acquisition, knowledge storage, knowledge transfer, and knowledge application and their effects on product/service innovation, process innovation, radical innovation, and incremental innovation. Using data from 272 questionnaires completed by top managers from companies operating in Greece, we provide strong evidence of a positive relationship between knowledge acquisition, storage, and application on product innovation whereas knowledge acquisition, storage, and transfer have a statistically significant effect on process innovation. Furthermore, we found a strong positive relationship between knowledge transfer and radical innovation. Finally, all four knowledge management processes have a strong positive impact on incremental innovation. The strength of these statistically significant results is reinforced by the magnitude of the corresponding estimated coefficients. The robustness of our results was further confirmed through the estimation of a Structural Equation Model (SEM) with the application of the Partial Least Squares (PLS) technique.

Choosing Health: acceptability and feasibility of a theory-based, online-delivered, tailored weight loss, and weight loss maintenance intervention.

Few weight loss and weight loss maintenance interventions are tailored to include factors demonstrated to predict the user's behavior. Establishing the feasibility and acceptability of such interventions is crucial. The aim of this study wasto assess the acceptability and feasibility of a theory-based, tailored, online-delivered weight loss and weight loss maintenance intervention (Choosing Health). We conducted a mixed methods process evaluation of the Choosing Health tailored intervention, nested in a randomized controlled trial (N = 288) with an embedded N-of-1 study, investigating participants' and implementers' experiences related to intervention context, implementation, and mechanisms of impact. Measures included: (i) surveys, (ii) data-prompted interviews (DPIs) with study participants, (iii) semi-structured interviews with implementers, and (iv) intervention access and engagement data. Five themes described the acceptability of the intervention to participants: (i) monitoring behavior change and personal progress to better understand the weight management process, (ii) working collaboratively with the intervention implementers to achieve participants' goals, (iii) perceived benefits of non-judgmental and problem-solving tone of the intervention, (iv) changes in personal perception of the weight management process due to intervention tailoring, and (v) insufficient intervention content tailoring. The intervention delivery was feasible, however, emails and text messages differed in terms of accessibility and resources required to deliver the content. The use of Ecological Momentary Assessment as a technique to gather personal data for further tailoring was acceptable, and facilitated behavior change monitoring. Personalization of the intervention content above and beyond domain-specific issues, for example, by addressing participants' social roles may better match their needs. Support from the implementers and feedback on body composition changes may increase participants' engagement.

Using Quality Function Deployment to Assess the Efficiency of Mini-Channel Heat Exchangers

This article addresses the design of a compact heat exchanger for the cooling of electronic systems. The Quality Function Deployment (QFD) method is used to identify crucial product features to improve device performance and key customer requirements. The QFD simplifies management processes, allowing modifications to device components, such as design parameters (dimensions and materials) and operating conditions (flow type and preferred temperature range). The study was applied to analyse the fundamental features of a compact heat exchanger, assessing their impact on enhancing heat transfer intensity during fluid flow through mini-channels. The thermal efficiency of the compact heat exchanger was tested experimentally. The results allow to verify the results obtained from the numerical simulations due to Simcenter STAR-CCM+. Consequently, the experimental part was reduced in favour of numerical simulations conducted using this commercial CFD software version 2020.2.1 Build 15.04.01. The numerical simulations performed with the aid of CFD showed increases in the heat transfer coefficient of up to 180% compared to the case treated as a reference. The application of the QFD matrix significantly reduces the time required to develop suitable design and material solutions and determine the operating parameters for the cooling of miniature electronic devices.

Data models in ship design and construction – insights from 4D BIM

The lack of a cohesive understanding of a ship product data model, from design to operations, is currently a limiting factor in realizing more efficient ship lifecycle management and design processes. The paper sheds light on the history and gaps in realizing an integrated, interoperable, and multi-domain ship product data model. It also explores practices from BIM (Building Information Modelling) as an inspiration for solutions to overcome challenges related to information modeling, integrated design environment, and 4D engineering and planning.

Transforming Service Management: The Implementation of AMC Software Solutions in Modernizing Product Servicing

In today's dynamic business environment, organizations are compelled to adapt swiftly to stay competitive. Smart Information Management has emerged as a crucial strategy for achieving agility and efficiency. This paper introduces the concept of the AMC Management System, a comprehensive software solution designed to optimize product servicing within the framework of UPRNNS. The AMC system aims to automate and streamline complaint registration, resolution, and data management processes, thereby enhancing customer satisfaction and operational efficiency. This paper explores the objectives, challenges, proposed digital solution, business needs, scope, benefits, and project analysis of the AMC Management project. Additionally, it outlines the software requirements, entities involved, modules, and future scope of the project, highlighting the potential for integrating advanced technologies such as artificial intelligence, machine learning, and the Internet of Things to further enhance service delivery and customer engagement. Keywords— Smart Information Management, AMC Management System, Product Servicing, Automation, Customer Satisfaction, Digital Solution, Future Scope.

How does artificial intelligence work in organisations? Algorithmic management, talent and dividuation processes

AbstractThis article analyses the forms of dividuation workers undergo when they are linked to technologies, such as algorithms or artificial intelligence. It examines functionalities and operations deployed by certain types of Talent Management software and apps—UKG, Tribepad, Afiniti, RetailNext and Textio. Specifically, it analyses how talented workers materialise in relation to the profiles and the statistical models generated by such artificial intelligence machines. It argues that these operate as a nooscope that allows the transindividual plane to be quantified through a process known as dividuation. Finally, by way of conclusion, the notion of the dividual is presented as the logic that characterises the human–machine relationship in the case of artificial intelligence and as the horizon of what Felix Guattari called “machinic capitalism”.

Unlocking the potential of Industry 4.0 in BRICS nations: a systematic literature review and meta-analysis

PurposeThis study is intended to introduce and summarise Industry 4.0 practices in BRICS nations (the abbreviation “BRICS” is made up of the first letters of the member countries: Brazil, Russia, India, China and South Africa) and determine each nation’s current contribution to Industry 4.0 practice implementation based on past literature. As the BRICS countries continue to play an essential role in the global economy, it is significant to understand Industry 4.0, focussing on these emerging economies.Design/methodology/approachTo assess the present research work on Industry 4.0 practices and research studies in BRICS nations, a systematic literature review (SLR) is performed using the articles available on the SCOPUS database. This study is a descriptive analysis based on the frequency and year of publications, the most influential universities, most influential journals and most influential articles. Similarly, this study consists of category analysis based on multi-criteria decision-making (MCDM) methods, research design used, research method utilised, different data analysis techniques and different Industry 4.0 technologies were used to solve different applications in the BRICS nations.FindingsAccording to the analysis of past literature, the primary identified practices are centred on operations productivity, waste management, energy reduction and sustainable processes. It also found that despite the abundance of research on Industry 4.0, the major academic journal publications are restricted to a small number of industries and issues in which the manufacturing and automotive industries are front runners. The categorisation of selected papers based on the year of publication demonstrates that the number of publications has been rising. It is also found that China and India, out of the BRICS countries, have contributed significantly to Industry 4.0-related publications by contributing 61 percent of the total articles identified. Similarly, this study identified that qualitative research design is the most adopted framework for research, and empirical triangulation is the least adopted framework in this field. The categorisation of selected articles facilitates the identification of numerous gaps, such as that 67.14% of the literature research is qualitative.Practical implicationsUnderstanding Industry 4.0 in the BRICS nations helps to identify opportunities for international collaboration and future cooperation possibilities. This study helps to promote collaboration between BRICS countries and other nations, organisations or businesses interested in capitalising on these growing economies' assets and capabilities related to Industry 4.0 technologies. This study helps to provide essential insights into the economic, technological and societal impacts, allowing for effective decision-making and strategic planning for a sustainable and competitive future. So, this contribution links the entire world in terms of the better utilisation of resources, the reduction of downtime, improving product quality, personalised products and the development of human resource capabilities through the application of cutting-edge technologies for nearly half of the world’s population.Originality/valueIn this study, BRICS nations are selected due to their significant impact on the world regarding social, economic and environmental contributions. In the current review, 423 articles published up to August 2022 were selected from the SCOPUS database. The comparison analysis of each BRICS nation in the form of applications of Industry 4.0, the primary area of focus, leading industry working, industry involvement with universities and the area that needs attention are discussed. To the best of our knowledge, this is the most recent SLR and meta-analysis study about Industry 4.0 in BRICS nations, which analysed the past available literature in nine different descriptive and category-wise classifications, considering a total of 423 articles. Based on this SLR, this study makes some important recommendations and future directions that will help achieve social, economic and environmental sustainability in BRICS nations.

A Comprehensive Analysis of Inventory Management and Its Potential Implications on Financial Reports

Abstract: Inventory management plays a pivotal role in businesses' operational efficiency and financial success, encompassing processes aimed at maintaining optimal stock levels while minimizing costs and meeting customer demand. This paper presents a comprehensive analysis of inventory management practices, focusing on their impact on financial performance, challenges, opportunities, and best practices. Through a literature review, the study examines existing research on inventory management, highlighting its significant positive relationship with organizational performance. The research methodology includes correlation analysis, descriptive statistics, questionnaire analysis, and hypothesis testing to explore the intricate dynamics of inventory management. Findings reveal a strong correlation between efficient inventory management practices and improved financial metrics, emphasizing the importance of implementing advanced inventory management systems, enhancing forecasting accuracy, and fostering collaboration within supply chains. The study concludes with practical recommendations for businesses seeking to optimize their inventory management processes and enhance financial performance in today's competitive marketplace

ТІНЬОВІ ВІДНОСИНИ ПРИ ВИРОБНИЦТВІ ТА ОБІГУ ПРОДУКЦІЇ РОСЛИННИЦТВА В УКРАЇНІ ТА НАПРЯМИ ЗАПОБІГАННЯ ЇМ

Introduction. The sector of national agricultural production and sales of plant products has significant volumes of the shadow economy. First of all, it is about shadow farming on the land and shadow circulation of plant products. Both the owners of the land, who manage non-publicly, and the economy of the country in general suffer from such negative phenomena. Moreover, shadow agrarian production affects other related industries, which increases the scope of the consequences of the illegal economy. Problem Statement. The problem of shadow production and circulation of plant products is complex and has existed for more than a decade. Attempts to solve this problem have not yielded real results so far. There are objective and subjective factors that have caused the existence of shadow production and circulation of plant products in Ukraine. After all, a situation has developed in the country, in which some business entities cannot manage land publicly for a number of objective reasons, while others benefit from shadow management. Participants in the shadow circulation of crop production are land owners who manage their own land alone or give land for use without registering the right to lease. The beneficiaries of the shadow circulation of crop production are land tenants, suppliers of commodity and material values for crop production, buyers of crop production and other subjects who seek and are able to receive profits from shadow operations. The purpose is to justify the necessity of detinization of land management processes and the circulation of plant products. Methods. The following methods are used: abstract-logical, systematization, dialectical and formal logic, expert evaluations. Results. Shadow farming on the land and shadow circulation of plant products were studied. A number of factors have been identified that cause the existence of shadow farming on land and the shadow circulation of plant products. The necessity and possibility of ending shadow farming on the land and the shadow circulation of plant products have been proven. Conclusions. The problems of shadow management on land and shadow circulation of plant products can be solved through legal, institutional and organizational mechanisms, the application of which will be aimed at creating conditions under which public management on land will provide the producer with more economic benefits than shadow management.

REENGINEERING AS A STAGE OF THE MICRO-LOGISTICS SYSTEM LIFE CYCLE

Introduction. The modern business environment poses new challenges to enterprises, which requires, in particular, the application of a logistics approach and consideration of enterprise management processes as a micro-logistics system. This allows not only to take into account the peculiarities of the development of a company throughout its life cycle, but also provides an opportunity to effectively manage the duration of individual stages of their life cycle. Lifecycle analysis is a widely used tool for substantiating strategic choices aimed at the regular emergence of new products and the development of promising types of business. An important and relevant task is to study different views on the main stages of the life cycle of an enterprise as a micro-logistics system. Special attention should be paid to the study of the processes of managing the decline stage in the life cycle, which remains insufficiently studied, namely the use of the reengineering mechanism at this stage. Purpose. The purpose is to determine the peculiarities of the development of the decline phase in the life cycle of an enterprise as a period of time during which it is advisable to use reengineering to simplify and modernise the business processes of an enterprise as a micrologistics system. Results. The results of the study are to substantiate the potential to consider the enterprise as a micro-logistics system and to determine its inherent nature of both the logistics and design systems. The processes of managing the stage of decline in the life cycle have been studied, and it does not necessarily have to end with the ‘death’ or liquidation of the enterprise. It is substantiated that reengineering can be considered an option for its ‘revival’ or ‘transformation’, as well as the possibility of phased introduction of not only new business processes, but also the production of many different products. Conclusions. Based on the analysis, the study proves that reengineering should be considered not only as a tool that can significantly extend the life cycle of an enterprise’s products, optimise and improve processes at each stage of its life cycle, and adapt them to new realities and opportunities, but also as a life cycle stage that replaces the stage of enterprise decline. Such an approach, combined with a project-based approach to managing an enterprise as a micro-logistics system, will significantly increase the efficiency of its operations and have a positive impact on competitiveness in a turbulent market.

A New Concept of Flashboard Risers in Controlled Drainage Structures

Drainage water management (DWM), also known as controlled drainage (CD), is one of the edge-of-field strategies mainly designed to reduce the nitrate load from subsurface drainage systems. By limiting runoff, we also increase local retention, contributing to the sustainable management of water resources. For that purpose, CD involves using different kinds of controlled drainage devices. They are usually based on simple flashboard risers or stoplogs that regulate the drainage intensity by raising and lowering the drainage outlet. The problem with this type of device is the need for manual control, which can cause the CD system to be more demanding in terms of maintenance. A new approach to water management by CD allows the possibility of individual disassembly of each board without necessarily removing all of them. Thanks to the use of sideling runners, the water management process is much quicker. This is especially important when a farmer needs to manage water in a few controlled drainage devices in the field. The different variants of the design are shown here, as well as the way of stop-log assembly and control and the costs of maintaining similar devices. The advantages and disadvantages are described, and the usefulness of the new patented solution is assessed.

ТРАНСФОРМАЦІЯ МЕНЕДЖМЕНТУ БУДІВЕЛЬНИХ ПРОЄКТІВ В УМОВАХ ГЛОБАЛЬНОЇ ЦИФРОВІЗАЦІЯ

Introduction. The article discusses the need for systemic qualitative changes in the management structure and requirements for the construction project management process in the context of digital transformation, characterized by a combination of advanced technologies and the integration of physical and digital systems. The importance of considering the problems and aspects of digital transformation in the context of new generations (a qualitatively new cluster of human capital), digital talent, changing the mindset of project managers, as well as key changes in construction project management systems in the digital environment is highlighted. Problem statement. The construction industry is a fundamental sector of the economy of any country. A construction project is a structural element of the “construction” system, which allows to form the economic effect of the industry's development as a whole. Modern construction project management includes a set of interconnected but heterogeneous subsystems that together should increase the level of economic profitability. The defining subsystems are: 1. Strategic risk management: Given the volatility of raw material markets and the high value of some materials, the introduction of circular approaches in construction management can help reduce the vulnerability of projects to risks associated with fluctuations in material prices. 2. Efficient use of resources: A central goal of construction management is to optimize the use of resources to achieve project goals. The use of circular economy principles will allow to use resources more efficiently and reduce the cost of purchasing new materials.

The role of grid management in community risk governance: a case study in Yuelu, China

ObjectiveIn this study, we aim to provide a comprehensive analysis of the effectiveness of the risk prevention and control mechanism within the grid management model for community risk prevention. We emphasize the importance of thoroughly examining the risk prevention and control mechanism to enhance risk management efforts in urban communities, particularly in response to unforeseen outbreaks such as COVID-19.MethodsCase studies are widely acknowledged as one of the most effective approaches to examine governance in China. In this study, the “Yuelu Model” serves as an illustrative example to demonstrate the application and effectiveness of grid management in community risk governance. To ensure the validity of the case study, it is imperative to adhere to the principle of representativeness. The collection of case data involves a combination of primary and secondary sources, and supplementary information is obtained through follow-up investigations conducted via WeChat, telephone, and other means, thereby enhancing the comprehensiveness and accuracy of the data.ResultsOur analysis reveals significant findings regarding the impact of the grid management model, fulfilling a triple role as a “Social Safety Valve” in the management process: (1) Community stress reduction function, (2) Community alarm function, and (3) Community integration function. Furthermore, we explore the adaptability of the grid management mechanism in addressing community risks, highlighting its effectiveness and potential for broader application.DiscussionThe findings of this study suggest that: Firstly, it is crucial to establish a shared information repository among different departments on a big data platform. Secondly, a dynamic government public information internal network should be established through collaborative efforts among multiple departments. Thirdly, implementing a regular (or periodic) early warning mechanism is essential. Lastly, the establishment of a high-quality talent team for power grid management is highly recommended. Our research provides valuable insights to enhance community risk governance.

Development and Acceptability of Web-based Module in Cookery

This study delves into the development and acceptance of a web-based cookery module, aiming to enhance culinary education, particularly in the face of challenges such as the pandemic. These modules offer promising avenues for effective learning experiences and the promotion of self-regulated learning among students. Employing a mixed-method approach utilizing the Input-Process-Output design model, the study involves the validation of the developed module by eight expert practitioners in cookery. Subsequently, its acceptability will be assessed among Senior High School (SHS) Technical-Vocational-Livelihood (TVL) students enrolled in cookery subjects during the academic year 2023-2024. Evaluation of the module by teacher experts utilizes a four-point rating scale, drawing from the Guidelines and Processes for Learning Resource Management and Development System (LRMDS) Assessment & Evaluation – Evaluation Rating Sheet for Non-Print Materials (DepEd, 2009), focusing on content quality, instructional quality, technical quality, and other pertinent factors. Similarly, student feedback is gathered through a five-point scale adapted from Venkatesh et al. (2003) and modified by Namoco, S. (2021) to align with the Unified Theory of Acceptance and Use of Technology (UTAUT) model, offering both rating scale responses and descriptive interpretations. Both teacher experts and student users are purposefully selected for their insights. Initial findings from the expert evaluation indicate a high recommendation for implementing the web-based module in cookery education. However, ongoing data collection and analysis are underway to gauge student-user acceptability comprehensively. This study underscores the significance of well-designed interactive learning modules in fostering self-regulated learning and enhancing student performance in cookery subjects, notwithstanding the challenges posed by the pandemic and economic constraints.

FORMATION OF BIOENEGRY BY FOOD WASTE

Food that has been tossed out. Nearly three-fourths of the waste generated by inhabitants of the maximum city in the past year comprised food, according to an environment status report (ESR) released by the BMC for 2019-20. According to BMC & VVMC officials, the average waste generated per person per day is 250-650 grams. Waste management experts say if Mumbai recycles this waste, it could reduce the amount of garbage transported to its overburdened landfill. Food waste is an untapped energy source that mostly ends up rotting in landfills, thereby releasing greenhouse gases into the atmosphere. It’s better if we could somehow turn all the waste into clean energy and some other recyclable product. Food waste can be turned into valuable resources such as natural fertilizer, energy, and animal feed. Proper disposal of food waste has posed an environmental concern. also there is electric energy also can be made and the size of the dumping ground can be reduced. Also, we are going to make the all food waste management process digitalized so that Consumers can track the process of food waste management through the mobile application. The mobile application will help both consumers and as well as the government to maintain a record of their waste management, and it will be easy to take the record of the process, results, or how it can get improved. As we know the future generation will be mostly dependent upon renewable energy, so this type of food waste management process can save more energy for the future and will make a more human and animal-friendly nature/environment. So we can provide a good future for the next generations.

Transitioning a hydrogen facility from project to operations

Preparing any hazardous facility for transition from project to operations requires a rigorous management process. In the area of hydrogen operations, hazards are heightened and there are limited examples of transitioning a hydrogen facility from project to operations outside of large-scale oil refineries. This paper highlights the unique challenges of managing hydrogen process safety through the project to operate phase while maintaining safety standards that meet or exceed the expectations of the asset owner, regulator and the community in which we operate. Our experience transitioning hydrogen operations started in Queensland which has arguably the toughest engineering and safety standards in Australia. This experience has informed our methodologies and the important points of this paper detail for both owner and regulator, what to expect from the operator and what the operator will need to demonstrate compliance with. Hydrogen operations traditionally were on oil refineries which may have been in local communities, unlike remote upstream gas and oil projects far from the major populations. Refineries are typically close to transportation hubs and end users. Our experience is that hydrogen or hydrogen transport fluids such as ammonia, methylcyclohexane (MCH) and others are more likely to reside near major international ports with close access to both clean energy and available workforce which heightens the environmental, social, governance and community risk management requirements. This paper intends to inform regulators, owners and operators of the unique challenges and aspects of getting a hydrogen facility up and running in a safe and community sensitive way.

Boboiboy Animation Episode, Care of the Earth: Managing Solid Waste with the 3R Method

The increasing volume of domestic solid waste needs a sustainable solution to avoid complex environmental issues. The 3R practice of reuse, reduce, and recycle is said to be one of the efforts taken to educate the community on how to manage residential solid waste. A practice that wants to be cultured in the community must begin as early as childhood. As the saying goes, strike while the iron is hot. The application of environmental care practices to the younger generation can be implemented in the form of entertainment by inserting animation which attracts children’s attention. This study analyses solid waste management with the 3R method featured in Boboiboy animation. There are three episodes of Boboiboy’s animation of “Jagalah Bumi” used as the main study text (episodes 21, 22, and 23). Based on this analysis, it was found that this animation have successfully highlighted the 3R concept in three episodes of "Jagalah Bumi" including showing how the does solid waste management process is carried out at the landfill. The explanation of this method was successfully presented clearly and easily understood by the audience. This is able to influence and leave an impression on the audience indirectly.