Managerial Competencies Research Articles

Capturing Competence: The Design, Evaluation, and Implementation of a Video‐Based Instrument for Assessing Verbal Aggression Management Competence

ABSTRACTComplex competences, such as managing students' aggressive behaviour, are challenging to develop during teacher training. Recently, video‐based simulations have been considered promising, yet suitable assessment instruments are limitedly available. This paper reports on the design and evaluation of a video‐based assessment tool tailored to measure preservice teachers' verbal aggression management competence (V‐AMC) development. Design considerations for video‐based activities served as a framework, resulting in an assessment instrument consisting of video vignettes mirroring classroom situations concerning verbal aggressive behaviour, questions prompting situation‐specific skills development, and a coding scheme to analyse preservice teachers' answers. Furthermore, this paper discusses the results of the instrument's implementation on preservice teachers' (n = 182) V‐AMC. Findings support the appropriateness of the instrument in assessing V‐AMC levels and mapping the impact of a simulation‐based intervention. The data partially confirm the intervention's contribution to V‐AMC development. Implications for future interventions targeting competence development are discussed.

Managerial competencies and knowledge management among the Affiliated Hospital of Chifeng University

Managerial competencies and knowledge management among the Affiliated Hospital of Chifeng University

What drives the overall technical efficiency of farm businesses in the Wheatbelt of Western Australia? Analysis of persistent and transient efficiencies in the presence of firm effects

AbstractThis study enhances our comprehension of the performance of farm businesses in Western Australia by estimating persistent and transient technical efficiency measures in the presence of firm‐level effects. The analysis is based on a balanced panel data set of 54 farm businesses from the years 2002 to 2011. We employ Kumbhakar et al.'s (2014, Journal of Productivity Analysis, 41, 321) model to estimate persistent efficiency and firm effects separately, as well as Kumbhakar's and Heshmati's (1995, American Journal of Agricultural Economics, 77, 660) model where these two factors are confounded. Furthermore, we investigate the factors that influence transient and persistent technical efficiency. Our findings reveal that failing to differentiate between persistent technical efficiency and firm effects underestimates the estimates of persistent and overall technical efficiency. This underestimation may result in misguided policy recommendations for improving the technical performance of farm businesses. We also find that persistent efficiency dominates overall technical efficiency. The significant determinants of persistent overall technical efficiency include the regional rainfall zone where a farm business is located, the managerial competency of the farm operator denoted by their age and off‐farm activities. Off‐farm income plays a crucial role in determining transient technical efficiency.

Leadership effectiveness, managerial competencies and knowledge management among the Affiliated Hospital of Chifeng University

Leadership effectiveness, managerial competencies and knowledge management among the Affiliated Hospital of Chifeng University

Solid waste management in Ugandan developing cities: Material flow analysis and sustainable practices for reducing the global warming potential.

The introduction of appropriate solid waste management (SWM) strategies can foster the mitigation of waste open dumping and burning in low-income developing cities. In this work, the SWM system in Gulu (Uganda) has been studied, and a material flow analysis, also of informal flows of waste, has been carried out. Moreover, the effectiveness of the SWM system of St. Mary's Lacor Hospital in Gulu was evaluated. Waste has been characterized and a material flow analysis allowed to highlight the difference with the current situation in the remaining part of Gulu. The sustainable practices already implemented in the hospital compound were studied to be replicated in Gulu to mitigate SWM impact in terms of global warming potential. Inadequate financial resources pose a hurdle for Gulu municipality in managing municipal solid waste (MSW) effectively. The SWM system of the hospital demonstrated both financial and managerial competence, paving the way to promote waste recycling actions acting as a hub for fostering sustainable and health-conscious valourization technologies, while discouraging waste open burning and dumping. This study estimated that the total CO2-eq emissions from open dumping and open burning avoided in 2030-2050, if Gulu would appropriately dispose of MSW by 2030, are equal to about 17,000 metric tonnes per year (t year-1). This work suggests appropriate strategies to mitigate waste open burning in low-middle income countries. The results can be helpful for waste management planners and practitioners providing important information for the use of appropriate technologies in low-middle income developing cities.

Acceleration of Green Transitions on the Base of Port Organizational Ecosystem’s Resilience Enhancement: A Socio-Technological Approach

Seaports are pivotal nodes in global trade, under increasing pressure to expedite green transitions while navigating the complexities of modern economic and environmental challenges. This research investigates the intricate relationship between the resilience of port organizational ecosystems and the successful implementation of green transitions. Employing a combination of focus group interviews and participatory observation, the study explores the primary obstacles, particularly the insufficiency of managerial capacity, which hampers the integration of technological innovations. Challenges identified include outdated infrastructure, cybersecurity vulnerabilities, and the imperative for sustained investment in new technologies, along with the need to promote a culture of sustainability. Experts highlight the crucial role of managerial competencies and continuous learning in overcoming these barriers. Furthermore, the research underscores the importance of fostering strong partnerships among stakeholders, including government bodies, industry associations, and environmental organizations. The findings offer valuable insights for policymakers, port managers, and other stakeholders seeking to navigate the challenges for ensuring a sustainable future for the maritime sport organizational ecosystems and maritime industry.

Employer Fraud and Toxic Leadership and Collusion with PMC Operations: Implications for a Dual Metro Project in UP, India

This research is concentrated on the opinions of a PMC/Engineer staff of a dual metro construction project in UP, India, in relation to project fraud and underpinned by toxic leadership of the Employer. The research study employed a qualitative/interpretive methodology focused on grounded theory to extract meaning associated with the views and practices regarding the Employer and PMC Core Group collusion to negatively affect the project performance and management competence. The research scope was PMC/Engineer staff as part of the joint venture, contracted by the Employer, to oversee the project management and construction. The targeted population was made up of eleven (11) respondents, from a Project Management JV (PMC), located across a dual metro construction project having similar experiences of toxic leadership and fraud. The research outcomes comprised of four (4) main-themes - Employer, PMC Core Group, PMC, and ED; with Fourteen sub-themes (14) – illustrated by 276 discussion targets.The research outcome has raised important issues of project Employer derived fraud, where toxic leadership was used to deflect from the fraudulent activities underpinned by a PMC Core Group, acting as sycophantic fraud “enablers”. These included harassment, creation of fear, arrogation of contract, and a sense of impunity of the Employer MD/DWI and the PMC Core Group. The lack of risk management and project governance, attributed to significant procedural failures of the project stakeholders, including the European donor, has raised clear evidence of ongoing and associated fraud.

Do Demographic Characteristics and Managerial Competency Influence Business Performance nn The Creative Industry at West Sumatera?

Penelitian ini bertujuan untuk menganalisis pengaruh karakteristik biografis dan kompetensi manajerial terhadap kinerja industri kreatif Sumatera Barat. Sampel berjumlah 263 manajer usaha industri kreatif Sumatera Barat. Teknik pengambilan sampel menggunakan proportionate stratified random sampling, dimana sampel yang diperoleh dialokasikan secara proporsional di 6 Kabupaten antara lain: Padang Pariaman, Pesisir Selatan, Agam, Tanah Datar and Sawah Lunto Sijunjung. Metode penelitian adalah survei dan teknik pengumpulan data menggunakan kuesioner. Teknik analisis data Structural Equation Model (SEM) dan PLS. Hasil penelitian menunjukkan bahwa karakteristik biografis tidak berpengaruh signifikan terhadap kinerja, kompetensi manajerial berpengaruh positif dan signifikan terhadap kinerja pada industri kreatif Sumatera Barat.

Educational management in personnel training of hydrometeorological services: world experience

Introduction. The relevance of the presented study is determined by the fact that the acceleration of climate change on the planet has a significant impact on almost all spheres of economic and social life of mankind, which imposes new requirements both on the information provided by hydrometeorological services and on the personnel of managers and specialists providing it.Purpose setting. The purpose of the presented studies is to summarize the world experience in the development of promising requirements for the skills and competence of managers and specialists of national meteorological services in the interests of forming a system of requirements for staffing and training of managers and specialists of hydrometeorological services of the Roshydromet system.Methodology and methods of the study. The methodological base of the research consists of well-known scientific works devoted to the promising requirements for the skills and competencies of managers and specialists of the hydrometeorological service. Results. The novelty of the obtained results lies in the fact that, based on the generalization of world experience in the development of promising requirements for the skills and competence of managers and specialists of national hydrometeorological services, it was found that when forming personnel management strategies, on the one hand, requirements are put forward for a wide range of competencies of personnel who own both traditional technologies and innovative technologies for processing and interpreting information based on IT. On the other hand, hydrometeorological services impose increased demands on themselves, which is manifested in strategic aspirations to form a holistic motivation system for their employees, covering all levels of human needs, according to substantive theories of motivation – from economic competitiveness to opportunities for training, development and self-expression.Conclusion. The practical significance of the obtained results lies in the possibility of using world experience in developing promising requirements for the skills and competence of managers and specialists of national meteorological services when forming strategies for personnel management of hydrometeorological structures of the Roshydromet system.

Managerial Competency and Social Competency of School Principals in Improving the Quality of Education in Vocational Schools

Successful education in achieving school goals requires the competence of the school principal. Principal competency is the ability possessed by the principal in terms of planning, organizing, developing and supervising educational institutions to be able to utilize existing resources to achieve quality learning and quality education..The aim of this research is to find outmanagerial competence and social competence of school principals in improving the quality of education at State Vocational Schools in Banda Aceh City. This research uses quantitative methods. Questionnaires, interviews, and observation are all used as data collection methods. Both qualitative and quantitative descriptive analysis are the methods of data analysis that are employed. The R-squared test, which shows that the management competency variable has an R-squared value of 0.893, indicating that 89% of the variation in this variable can be explained by the model research, makes it a powerful model. Based on research findings, it was found that managerial and social competencies have an influence on improving the quality of education in schools. In the meantime, the social competency variable is regarded as moderate because its R-squared value of 0.655 indicates that the model accounts for 65% of the variation.

Applying a Theory of Change for Human Resources Development in Public Health Supply Chains in Rwanda.

The health supply chain (SC) system in Rwanda experienced a number of workforce-related challenges, including insufficient skilled supply chain management (SCM) professionals with the necessary competencies. The Human Resources for Supply Chain Management (HR4SCM) Theory of Change (TOC) provides a methodology to assess human resources (HR) management systems by explaining the preconditions required to achieve optimized workforce performance. We applied this model to design interventions to strengthen the Rwanda health SC workforce. We compared conditions in the health SC HR system in Rwanda with the 60 outcomes described as necessary for optimized workforce performance in the HR4SCM TOC model. We used a survey and participatory workshop at the central level, followed by structured interviews (N=35) with SC professionals in health centers, hospitals, and regional warehouses (N=20) in Southern Province and Kigali City to identify which outcomes already existed in the Rwandan HR system and which outcomes required strengthening through targeted interventions. We used focus groups (N=2) to refine interventions. We identified that 31 of the 60 outcomes were not sufficiently in place in the Rwandan health SC HR system. SCM workers had gaps in the technical and managerial competencies and did not have access to adequate training and professional development opportunities for certain required competencies. An SCM career path did not exist, and education was not available for all required SCM qualifications. Fourteen of these outcomes were prioritized for strengthening. We designed 20 workforce interventions with the Ministry of Health to address these deficiencies and selected indicators to monitor the interventions. Applying this HR TOC model enabled a systematic process to identify gaps, develop and prioritize interventions, and select indicators. Practitioners designing and evaluating SC workforce interventions should consider applying this methodology to design more effective, theory-driven interventions to improve SC workforce performance.

The Role of Managerial Competencies in Higher Education: Navigating Current Transformational Trends

Objective: This study investigates the managerial competencies required in the field of higher education in response to contemporary transformational trends. The main goal is to explore how these competencies are shaped by the ongoing digital transformation, strategic management approaches, and the shift towards entrepreneurial university models. Theoretical Framework: The research draws on key concepts related to digital leadership, human capital development, and Agile management. Theories of educational management and models of intellectual capital are employed to frame the investigation and provide a comprehensive understanding of the changing dynamics in higher education. Method: A qualitative and mixed-methods approach was utilized, incorporating data from reports, surveys, and contemporary studies on digital competencies, hybrid learning, and leadership in educational institutions. The study includes both theoretical analysis and empirical data collection through case studies and expert assessments. Results and Discussion: The findings reveal that digitalization and the transition to blended learning environments are driving the need for new managerial skills. These skills include digital leadership, strategic decision-making, and the ability to balance traditional and online educational models. The discussion highlights the importance of flexible management approaches, such as Agile, in addressing these emerging challenges. Research Implications: The study provides practical and theoretical insights into how higher education institutions can adapt their leadership strategies to meet the demands of digitalization. These findings have implications for educational policy, institutional governance, and the development of leadership training programs. Originality/Value: This research contributes to the growing body of literature on higher education management by offering a fresh perspective on the evolving competencies required in today’s digital age. The value lies in its focus on the intersection of digital transformation and managerial competencies, offering practical solutions for enhancing leadership in higher education.

Analysis of Knowledge Management and Instructor Competence on Training Satisfaction with Industrial Relations as Moderation Variables at LP3I Sidoarjo

The purpose of this study is to ascertain how knowledge management and instructor competency at LP3I Sidoarjo affect training satisfaction with industrial relations as a moderating variable. 94 respondents—representatives of the 2019 and 2020 Batch—who have completed a two-year professional education program were given questionnaires as part of a quantitative research project. SmartPLS was utilized for data processing, and disproportionate stratified random sampling was the sampling technique. The research's analysis's findings indicate that: 1) Knowledge management hasn't been able to directly raise training satisfaction. 2) Training satisfaction can be positively impacted by instructor competency. 3) Knowledge management and training satisfaction have not benefited from industrial relations. 4) Training satisfaction and instructor competency can both benefit from industrial relations.

MANAGING PERSONAL SELLING ACTIVITIES IN A MODERN ENTERPRISE

Proper management is necessary for the selling function to survive effectively and efficiently in the organizational structure of an enterprise. By managing sales, i.e. sales force, the enterprise strives to accomplish the ‘-proclaimed’ goals and strategy. Within organizational sales, personal selling activities are also subordinated to managerial competencies (managers, directors, etc.), which are hierarchically positioned and have formal responsibilities. This paper aims to explain the process of personal selling management in an enterprise under the influence of current market conditions and global trends. The paper points out that there have been significant changes in the attitude towards work, management method, applying sophisticated tools, designing planning and strategic tasks, using information, etc. Today, a sales manager must possess the skill of making the right quality decisions, manage staff in an efficient and convincing way, have a sense of communication, clear the way for creativity and successfully solve problems.

Building A Sharia Entrepreneurial Ecosystem Through Halal Value Chain for MSMEs

Independent entrepreneurs promise certain material benefits if the entrepreneur succeeds in running the business. Sharia business and economic patterns are still a big challenge and opportunity to be implemented in Indonesia. Creating a sharia-based entrepreneurial ecosystem is very important for MSME players to be aware of so that they can optimize the business they run according to Islamic law and God's provisions. This halal value chain is a sharia economic sector that plays an important role in economic progress in Indonesia. However, for Indonesia, halal is an economic potential that has not been exploited optimally. One thing that supports building a sharia entrepreneurial ecosystem and is able to increase sales value is by carrying out halal certification on the products it makes. The Community-Based Empowerment Partner in this activity is UMKM Wijayakusuma Sejati assisted by Jatisawit Village Bumiayu Brebes. The aim of this service is (1) to provide partner knowledge in creating a sharia-based entrepreneurial ecosystem and mentality, (2) to provide production and marketing knowledge, (3) to provide business capital management competence, (4) to provide knowledge about production and marketing, management competence business capital, bookkeeping and preparation of financial reports, and (5) facilitating halal certification for Wijayakusuma Sejati MSME products. This training is needed for traders to create a sharia entrepreneurial mentality and halal certification based on the halal value chain so they are able to manage their business well, create a brand image for their products, and increase sales significantly.

Transferability of the competences acquired in the elite athlete career to the project manager role analysis

What personal competences of successful project managers are determined by their former career as an elite athlete? To answer the question, comprehensive research is carried out, implemented as part of the EEIG-EU/P-Kr/06.12/23 project. The primary aim is to establish conclusively which particular personality traits, identified and analysed using the Big Five Inventory-2 and supplemented by structured interviews, directly contribute to the success of former elite athletes transitioning into roles as effective project managers. We found that successful project managers who were also elite athletes possess personality traits that can be identified as positive determinants of success in either sport or professional careers. Among these personality traits, we can include a low level of neuroticism and a high level of conscientiousness, then extraversion and agreeableness. This paper contributes to a nuanced understanding of how the realms of sports and management intersect and overlap. The presented paper can serve as a basis for further research in the field of personality psychology and management studies.

Australian doctoral graduates’ career transition from academia to industry: the PCAP internship competence framework

ABSTRACT PhD graduates often face significant hurdles when shifting from academic research to industry positions. Challenges can arise from a disconnect between the skill sets developed in university and those prized in industry settings. To address this issue, this study examines the crucial competences necessary for PhD graduates to make a successful transition from academia to industry. Grounded in Competency-Based Theory (CBT), the research involved qualitative data collection through semi-structured interviews with 26 participants from the Australian Postgraduate Research Intern program. The paper proposes the PCAP framework as an innovative tool for managing PhD internships. It delineates four interactive clusters of competences: PhD competences (P), Contextual competences (C), Adaptation competences (A), and Project Management competences (P). The paper argues that proficiency across these interactive clusters is indispensable for PhD graduates aiming for a seamless transition into industry roles.

Professional nurses' perspectives of an ideal performance management process.

A well-managed performance management process can significantly influence professional nurses' job satisfaction and improve patient outcomes. Conversely, ineffective management of the process can lead to demotivation of the nursing staff. This study aimed to understand professional nurses' perspectives on an ideal performance management process. The study was conducted in a designated hospital in South Africa owned by a private healthcare group. The study population consisted of professional nurses involved in a performance management cycle. A descriptive qualitative research design with an appreciative inquiry approach was employed. Participants were selected through purposive sampling. Five focus groups of five professional nurses each were used to conduct interviews. The interviews lasted between 60 min and 80 min. The number of interviews conducted provided sufficient data for data saturation. The data were analysed using thematic analysis and the 5-D model of appreciative inquiry. Trusting relationships between management and professional nurses play an essential role in ensuring a tailored performance management process. Training of both professional nurses and managers, a sound reward system for high-performing employees, and a fair and transparent process that addresses challenges and promotes opportunities can promote a positive work environment. Professional nurses require support from their managers and top management. Involving professional nurses in the planning and implementation can ensure proper relationships exist and that constraints are appropriately addressed. Implementing the findings can improve the competencies of both managers and professional nurses to maintain a positive performance management process.

Kompetensi Manajerial Kepala Sekolah Dalam Mengembangkan Kinerja Guru

This study aims to explore and analyze the contribution of principals' managerial competencies in the development of teacher performance, focusing on five core competencies: personality, managerial, entrepreneurship, supervision, and social, as stipulated by Ministerial Regulation No. 13 of 2007. Using a descriptive method with a qualitative approach, the research was conducted at SMKS Yusuf Abdussatar, Kediri District, West Lombok, by collecting primary data through in-depth interviews, observations, and documentation. The results show that the principal plays a crucial role in planning, organizational development, leadership of teachers and staff, management of facilities and infrastructure, and creating a conducive work culture, all of which significantly contribute to the improvement of teacher performance. This study provides a deep understanding of the importance of managerial competencies in achieving educational goals and offers practical strategies for principals and policymakers to enhance the quality of education through the development of managerial competencies.

The Managerial Competence of School Principals in Improving the Quality of Secondary Education

Improving student learning outcomes depends on teacher involvement in learning and the principal's good managerial competence in carrying out managerial functions in the school environment. This research aims to find information about the principal's plan to improve the quality of education in Banda Aceh City State Middle Schools and to describe the managerial function of school principals in enhancing the quality of education in Banda Aceh City State Middle Schools.This research uses a field research approach, namely research, where researchers go directly into the field to look for materials close to the truth. The study was conducted directly at State Middle Schools in Banda Aceh City, namely State Middle School 1 and State Middle School 12 in Banda Aceh City. The results of the research prove that the managerial competence possessed by school principals at SMPN 1 and SMPN 12 Banda Aceh City has so far been the basis or guide in the process of placing school principals, which is based on planning ability, organizing ability, ability to carry out school activities and ability to carry out supervision of every activity at school. School principals who have reliable managerial competence can influence progress in the educational environment, teacher performance, the effectiveness of school governance, and the achievement of better educational outcomes.