Management System Program Research Articles

Fraud Prevention Strategy at PT. PLN (Persero) Lhokseumawe Customer Service Unit

This research describes the implementation of fraud prevention strategies through internal control at PT. PLN (Persero) Lhokseumawe Customer Service Implementation Unit, with a focus on anti-bribery management system programs. The methods used include Gap Analysis to measure readiness to implement an anti-bribery management system as well as SWOT analysis combined with Strategic Factor Analysis to formulate implementation strategies in the short, medium and long term. The research results show that although PT. PLN (Persero) Lhokseumawe Customer Service Implementation Unit is ready to implement an anti-bribery management system, there is still a need for further development. Some of the main findings are that not all employees have received training regarding the anti-bribery management system and there has been no risk assessment of bribery. To overcome this, the research recommends several implementation strategies, namely Anti-Bribery Management System Training, Anti-Gratification Socialization, Bribery Risk Assessment, Activity Budgeting and Policy/Guideline Making. This strategy is expected to help PT. PLN (Persero) Lhokseumawe Customer Service Implementation Unit in strengthening good governance and reducing the risk of fraud through implementing an effective and sustainable anti-bribery management system

Knowledge status of skin tear prevention and its demographic and occupational influencing factors: A National cross-sectional survey among nurses.

A skin tear (ST) is a common skin injury that is often misdiagnosed or overlooked. This study examined the current state of nurses' ST knowledge and its influencing factors. A national cross-sectional survey combined with a quantitative analysis was used to provide evidence of poor ST knowledge among nurses and its influencing factors. An electronic questionnaire survey was conducted among 1293 nurses from 32 hospitals in 18 provinces across China, including a General Information Questionnaire, ST Knowledge Assessment Instrument (OASES) and a Self-directed Learning Competence Scale for Nurses (SLCS-N). The mean OASES score was 9.51 ± 3.15, with a score rate of 47.55%. Pearson's correlation analysis showed positive correlations, ranging from none to strong, between every dimension in the OASES and from strong to extremely strong between every dimension in the SLCS-N. Multivariate analysis revealed multiple independent factors influencing ST knowledge, such as hospital tier, specialized nurses in wound/ostomy/incontinence care, participation in training for wound/ostomy/incontinence management, willingness to undergo ST training, self-assessed grade in ST care and the degree of emphasis of managers. ST knowledge status was generally poor among nurses nationwide. Managers should establish a comprehensive and specialized curriculum-based system, develop evidence-based standardized nursing processes, and provide tailored training programs to address nurses' unique characteristics and individualized needs, thereby enhancing their proficiency in ST-related knowledge and skills. This study is the first to identify a poor level of ST knowledge among nurses nationwide, particularly in the four dimensions of risk assessment: prevention, treatment, classification, and observation. Based on the findings regarding demographic factors and ST experiences, an integrated management system and educational program should be implemented to improve nurses' awareness and knowledge in this field. No patient or public contributions.

Enhancing project success: the impact of sociotechnical integration on project and program management using earned value management systems

PurposeEarned value management systems (EVMS), also called integrated project and program management systems, have been greatly examined in the literature, which has typically focused on their technical aspects rather than social. This study aims to hypothesize that improving both the technical maturity of EVMS and the social environment elements of EVMS applications together will significantly impact project performance outcomes. For the first time, empirical evidence supports a strong relationship between EVMS maturity and environment.Design/methodology/approachData was collected from 35 projects through four workshops, attended by 31 industry practitioners with an average of 19 years of EVMS experience. These experts, representing 23 organizations, provided over 2,800 data points on sociotechnical integration and performance outcomes, covering projects totaling $21.8 billion. Statistical analyses were performed to derive findings on the impact of technical maturity and social environment on project success.FindingsThe results show statistically significant differences in cost growth, compliance, meeting project objectives and business drivers and customer satisfaction, between projects with high EVMS maturity and environment and projects with poor EVMS maturity and environment. Moreover, the technical and social dimensions were found to be significantly correlated.Originality/valueKey contributions include a novel and tested performance-driven framework to support integrated project management using EVMS. The adoption of this detailed assessment framework by government and industry is driving a paradigm shift in project management of some of the largest and most complex projects in the U.S.; specifically transitioning from a project assessment based upon a binary approach for EVMS technical maturity (i.e. compliant/noncompliant to standards) to a wide-ranging scale (i.e. 0–1,000) across two dimensions.

Knowledge Exchange Program to Increase the Organ Donation Rates in Saudi Arabia.

The present study presents the results of a collaborative program in Saudi Arabia, aiming to improve deceased organ donation rates. Launched in 2017, the program involved implementing a training program and quality management system in conjunction with the Donation and Transplantation Institute and the Saudi Center for Organ Transplantation. The study summarizes 2 phases of the program, including the implementation of key performance indicators and a continuous improvement plan. Results revealed a 198% increase in potential donor detection and a 44% increase in donation rates in the pilot program. The second phase, applying a 3-level methodology in selected hospitals, led to a 40% increase in utilized organ donors. The creation of in-hospital organ donation units showed the best results, and the program emphasizes the importance of continuous training and quality management to achieve optimal organ donation outcomes.

The Impact of Learning Management System “arabi.id” Web-Based Application on Developing Arabic Language Skills

Until recently, few educational institutions have developed and integrated Arabic language learning curricula with LMS. This study aims to develop a proposed Learning Management System (LMS) program designed to enhance the Arabic proficiency of non-native speakers. It investigates the impact of this program on cognitive fulfilment and language advancement among non-native Arabic learners at the University of Darussalam Gontor, Indonesia. The researcher utilized a quasi-experimental and descriptive research approach, deemed most suitable for this study's nature. Data collection involved 80 students from the University of Darussalam Gontor, employing various tools such as tests, questionnaires, interviews, and observation. The study yielded significant outcomes, including creating the proposed LMS, arabi.id. After completing the research, statistically significant improvements were observed in the experimental and control groups' listening, speaking, reading, and writing abilities, with a more substantial positive impact on the experimental group. Moreover, the experimental group's pretest and post-test results showed statistically significant differences in proficiency levels (listening, speaking, reading, and writing). The study's findings suggest that non-native Arabic speakers can benefit from e-learning courses to enhance their language skills. Recommendations include implementing LMS-based Arabic instruction, encouraging instructors to integrate LMS into the Arabic teaching curriculum, and increasing the availability of Arabic educational websites.

Characteristics, Roles and Challenges of Traffic Personnel: Implications toward Efficient Traffic Management System

The purpose of this study was to determine the characteristics, roles and challenges of traffic personnel and their implications toward efficient traffic management system in Bacolod City during the second quarter of calendar year 2018. A mixed methods research design was used which involved the use of both quantitative and qualitative methods by means of survey responded by 150 traffic personnel, key informant interview participated by 3 Barangay Captains and a City Councilor, and focus group discussion participated by 6 traffic personnel which were all selected through a purposive and convenience sampling techniques. Frequency count, percentage, weighted mean, standard deviation, Mann- Whitney U, Kruskal Wallis and IBM SPSS Version 19 were employed to analyze and present the data for quantitative part. While the qualitative part of the study, Thematic Analysis was utilized. The findings showed that traffic personnel who participated in the study were almost equally divided when grouped according to age, while majority were male, attained college level, have less than 7 years of experience and designated as traffic enforcer. Meanwhile, not all completed the required trainings. When it comes to their roles as traffic personnel, it showed that they are mainly managing traffic flow and implementing traffic rules and regulations in the roads. Moreover, it showed that majority of them are highly knowledgeable on City Ordinance 338, and there are no significant differences when they were grouped according to age, sex, educational attainment, and job designation. However, significant differences were found in their level of knowledge on the aforementioned ordinance when they were grouped according to length of service and trainings attended. On the other hand, it was found out that the top most challenge experienced by the participants is the arrogance of drivers. The lack of discipline which includes disregarding of traffic rules and regulations among drivers follows next. Ignorance of the traffic rules and regulations among road users, attitude of drivers, bad weather conditions, high volume of vehicles and road widening projects are also included in the short list of challenges encountered by traffic personnel in the City. Finally, results of this study were used in formulating an enhanced traffic management system program for Bacolod Traffic Authority Office.

Evaluating the User Interface and Usability Approaches for E-Learning Systems

E-learning offers an experience that is not constrained by time or geography. Owing to the advancements in technology and accessible computing, users have several ways to interact with e-learning programs. Therefore, usability approaches are crucial for the success of an e-learning application or a website. This study investigates various user-interface usability evaluation methods (UEM) and distribution of e-learning web-based applications, such as Moodle, Blackboard, Learning Management System (LMS), Zoom, Google Classroom, Facebook, and other online programs that exist for online education. To evaluate the usability features of online educational apps and websites, including their effectiveness and usability for students, a survey was conducted to collect responses on online education.

Assessing Food Safety Compliance in a Small-Scale Indian Food Manufacturer: Before and after Certification of the Food Safety Management System and Foreign Supplier Verification Program

The implementation of food safety management systems has a great influence on global food safety and security, especially for developing nations. The principles of the Hazard Analysis and Critical Control Points are crucial for food safety and are the basis of food safety management systems. The purpose of this study was to assess the food safety management systems of a selected small-sized food company in India, both before and after certification of the International Organization for Standardization (ISO) 22000 and the Foreign Supplier Verification Program (FSVP). This company manufactured traditional fried vegetable snacks using manual processing. The effectiveness of these certifications was assessed through direct audit. The integrated FSVP and ISO 22000 audit checklist were elaborated and applied in this study. It was shown that the certification significantly improved (97.14%) food safety system conformity in the company in question. Before certification, many non-compliances were found, especially for HACCP implementation. After certification, the only non-conformity concerned pest control. The integrated FSVP and ISO 22000 audit checklist used for the assessment enabled an evaluation of several factors: the food quality and safety compliance level, the effectiveness of certification, and the readiness of the small-sized Indian snack producer to develop the export of their products to the U.S. and other developed countries. It was shown that certification enabled a small-sized Indian food producer to meet the requirements of ISO 22000 and FSVP, which are the prerequisites for exporting to the U.S. and other developed countries.

Design of Employee Benefits and Management System

The main concern for any Higher Education institution is its ability to maintain the relationship between workers' wellbeing and the Safety Management System (SMS). The research sought to discover how employees play an important part in ensuring an efficient Safety Management System (SMS) that would make workers' wellbeingmandatory. The study survey data is set at the micro- level of analysis. The micro-sample consist of fourteen (14) full-time employees who responded by filling out the questionnaire. A google questionnaire platform was used to analyze the data. The study utilized descriptive statistics such as mean, mode, and standard deviation. Tables were used for the data presentation and explanation of the methods. The findings of the analyzed data revealed that workers were involved in the marginal discussionof safety policies in the workplace. Employees feel that they may benefit from safety management system programs that are supplemented with health promotion programs that are perceived to have a positive impact on employees' health, increase productivity, and most of all their wellbeing.

온라인 영어 낭독이 초등 영어 읽기 정확성과 유창성에 미치는 영향

Objectives The purpose of this study is to find out the effect of online English reading aloud activities on elementary English reading accuracy and English reading fluency.
 Methods In this study, first, individual learning information provided by the online reading aloud program management system were analyzed. Then, based on individual data, English reading accuracy and English reading fluency scores were calculated, repeated measures ANOVA was performed on the pre, intermediate, and post scores and post-hoc tests were conducted accordingly.
 Results It was confirmed that English reading accuracy and English reading fluency were improved in students who conducted online English reading aloud activities. In particular, there was a significant difference between the pre-scores and post-scores.
 Conclusions There was a significant effect on improving English reading accuracy and English reading fluency by the study subjects through online English reading aloud activities. In addition, it can be expected that the longer the period and number of online English reading aloud activities, the greater the effect on English reading accuracy and English reading fluency.

Islamic Boarding School Management System In Increasing The Competitiveness Of Islamic Boarding Schools In Jambi Province

This research presents the management system of Islamic boarding schools in increasing competitiveness in Jambi province. This research, which uses a qualitative approach with observation, interview and documentation techniques, was conducted at Pondok Karya Pembangunan Al-Hidayah Jambi, Pondok Pesantren Sheikh Maulana Qori Bangko, and Pondok Pesantren Zulhijjah in Muara Bulian. The results of this study that the Islamic Boarding School Management System in increasing competitiveness (1) The Sheikh Maulana Qori Bangko Islamic Boarding School conducts first, the formation of a good Islamic boarding school organizational structure Second, the formation of a working meeting at the beginning of the year. The working meeting is directly led by the Kiai of the boarding school. Third, the plenary meeting discusses the determination of the work procedures of the board of students, establishing a work program. Fourth, planning the realization of the boarding school management system program (2) Karya Pembangunan Al-Hidayah Jambi boarding school, namely conducting stage I organizational decision objectives, Stage II formulating the current situation, Stage III identifying facilities and obstacles and Stage IV developing a series of activities (3) Pesantren Zul Hijjah Muaro Bulian formed a pesantren academic development team. Then the team analyzed the pesantren. The team then held a meeting to determine efforts to increase the potential and efforts to improve the boarding school

Management of the Liqo' Program to Improve School Literacy at Elementary School Plus Muhammadiyah Brawijaya, Mojokerto City

A great nation is characterized by a literate and highly civilized society. The Indonesian nation as a large nation must be able to develop a literacy culture as a prerequisite for 21st century life skills. Liqo; as one of the habituation programs at SD Plus Muhammadiya Brawijaya is expected to be able to develop a school literacy culture. This research was conducted with the aim of knowing the liqo' program management system at SD Plus Muhammadiya Brawijaya to improve school literacy. The research method used is descriptive qualitative in the field of management science. The results showed that the management of the liqo' program at SD Plus Muhammadiyah Brawijaya, Mojokerto City was implemented by implementing four management steps, namely Planning, Organizing, Actuating and Evaluation, then applied through the stages of habituation, development and evaluation. teaching. Innovation from the implementation of the liqo' program accompanied by well-organized implementation management is very helpful in improving school literacy culture. The benefits of this research are expected to be a source or reference in the development of the School Literacy program.

Efektivitas Pelaksanaan Program Keselamatan dan Kesehatan Kerja Terhadap Terjadinya Kecelakaan Kerja di Kebun Rambutan PTPN III

The Occupational Safety and Health Management System is part of the overall company management system in order to control risks related to work activities that aim to create a safe, effective and productive workplace to prevent workplace accidents. The implementation of Occupational Safety and Health Management System which is well implemented will affect the reduction in the number of work accidents, but in some companies in Indonesia work accidents still occur even though the company has implemented Occupational Safety and Health Management System, as well as with Rambutan gardens during the application of Occupational Safety and Health Management System also still accidents, in 2016 there were 23 cases of work accidents , in 2017 there were 19 cases of work accidents, and in 2018 there were 11 cases of work accidents. The last 3 years data shows that the graph of work accidents is decreasing so that the application of the Occupational Safety and Health Management System program in Rambutan garden plantation has been implemented quite effectively although it has not been implemented optimally as a whole. The purpose of this study was to determine how the application of Occupational Safety and Health Management System and its implications for workplace accidents. The results of this study indicate that the obstacles in the implementation of Occupational Safety and Health Management System so that it has implications for workplace accidents is the application of Occupational Safety and Health Management System that has not been well implemented by management in terms of implementing OHS programs that are not on target, lack of supervision by management and lack of employee attention to the use of tools Personal Protective Equipment (PPE) and work not in accordance with the SOP.

PENGEMBANGAN MUTU PENGELOLAAN PROGRAM STUDI BERBASIS MONITORING ANALYTIC TOOLS MENUJU AKREDITASI UNGGUL PROGRAM STUDI MATEMATIKA FST UIN SYARIF HIDAYATULLAH

This paper discusses Monitoring Analytics Tools (MAT) to analyze the management quality of the Mathematics Study Program Faculty of Science and Technology UIN Syarif Hidayatullah Jakarta. Study program management based on Monitoring Analytics Tools (MAT) is one of strategy for building a study program management system based on data-driven and automated analytics. This method is handy in improving the quality of study programs so that they are more measurable, targeted, effective, and efficient in providing excellent services and developments. Monitoring Analytics Tools (MAT) in this study focused on two management quality developments of the study program, namely Monitoring Analytics Tools (MAT) for Lecturer Quality Development in the Learning Process through a Lecturer Evaluation Survey by Students and Monitoring Analytics Tools (MAT) for the Graduate Development through Graduate User Surveys. The results show that the responsiveness dimension (punctuality in learning activities) has the lowest satisfaction index for Lecturer Quality Development. Meanwhile, for the quality of graduates, the dimensions of specific skills (presentation and writing report skills) are the lowest satisfaction index.

The administrative burden on physicians and technicians for organizing international telemedicine conferences: utility of a shared program management system in an international telemedicine network

BackgroundThe use of international telemedicine conferences for doctor-to-doctor education has increased following the coronavirus disease 2019 pandemic to ensure health and safety. Previous studies have shown that administrative tasks are an obstacle to promoting international telemedicine conferences but have not identified the type of system needed to alleviate this burden. ObjectiveThe Asia-Pacific Advanced Network Medical Working Group (APAN-MWG) is an international telemedicine network that includes 1171 medical institutions and 3653 members as of July 21, 2021. The APAN-MWG has supported international telemedicine conferences since 2005 and implemented a program management system in 2014. The present study explores the conference organizers' tasks and evaluates the APAN-MWG management system through a survey of organizers. MethodsWe developed a system called med-hok for managing conference programs, international medical institutions, and their members. We investigated all event programs using the med-hok system from June 3, 2015 to July 21, 2021. The target samples included 64 conference programs in 12 series hosted by 13 program organizers. The effectiveness of the system was evaluated using a four-point Likert scale (very good, good, poor, and very poor). The User Experience Questionnaire (UEQ) was used to assess user experience. ResultsThe survey response rate of the program organizers, who hosted 11 different program series in 7 Asian countries, was 92% (12/13). The administrative tasks for managing the programs were primarily handled by physicians (67%, 8/12), followed by technicians (17%, 2/12). The average program scope encompassed 7 countries, 10 institutions, and 44 members. The largest program comprised 194 members from 49 institutions in 25 countries and was managed by two physicians and one technician. Most program organizers (8/12, 67%) indicated that verifying member information was the most burdensome aspect of organizing teleconferences. Over 90% of respondents positively evaluated med-hok in the following areas: “Confirmation of institution information,” “Confirmation of member information,” “Confirmation of technical information,” “Maintaining the latest status of the program,” “Announcing and publicizing the event,” and “Formatting and correcting misspellings.” They rated user experience positively for all aspects (attractiveness: 1.22; practical quality: 1.42; and hedonic quality: 1.24). ConclusionsMany tasks of organizing casual international telemedicine conferences are handled by physicians and technicians with no operating funds or staff, unlike those in large academic conferences. The proposed system was found to help program organizers manage participants and communicate information effectively. These findings suggest that international telemedicine networks should implement an administrative support system to conduct program operations efficiently.

The Status of Newborn Hearing Screening in Japan: Past, Present, and the Future

This review article summarizes the chronological history of newborn hearing screening (NHS) implementation in Japan. Beginning with experimental pilot programs implemented in the early 2000s, efforts have been made to establish NHS throughout the country. The results of and responses to these pilot programs are introduced, analyzed, and discussed. Data reported annually, from 2014, by the Japanese Ministry of Health, Labour, and Welfare (MHLW), introduce the overall progress achieved in NHS throughout the country. The most recently published MHLW report, from 2019, cites a screening rate of 90.8%. Analysis of the data from these reports, however, suggests that while clear progress has been achieved, “known-screening” rates are lower than the “surveyed” rates cited. Published NHS program data from three pilot programs as well as publicly available data from one prefecture and unpublished data from an additional prefecture are analyzed and compared to the national figures. Hearing impairment occurrence frequency for newborns in Japan, calculated from two large data sets, reveals an average occurrence rate of 0.14% or one per every 1,400 births. Progress is observed in terms of an expanding coverage rate for NHS in Japan. Work remains, however, to achieve a screening rate of 95% or higher. Additionally, a protocol for ensuring quality standards for NHS is recommended. Data collected and analyzed for this review may inform planned efforts to introduce more efficient digitized NHS program management systems in Japan as well as in other countries where NHS program improvement efforts continue. Such systems may serve to enable effective monitoring of pre-determined screening program protocols and thus may make a shift from a 1-3-6 to 1-2-3 protocol more feasible.

APPROACH AND STRUCTURE OF SPECIAL ORGANIZATIONAL, METHODOLOGICAL AND TECHNOLOGICAL COMPONENTS OF PROJECT AND PROGRAM PORTFOLIO MANAGEMENT SYSTEMS

The functional limitations of modern corporate project and program management systems are presented. It is shown that the main limitation of such systems is connected with the weak implementation of organizational and methodological components, especially in the processes of project and program portfolio management. The structure of project and program portfolio management system, focused on the management of project portfolios in project-oriented companies, is proposed. The necessity of creating project and program portfolio management system in the companies involved in the implementation of a significant number of complex projects is justified. It was shown that since such systems combine organizational and methodological components, they are highly dependent on the construction of the project-oriented company itself. On its organizational structure, company management processes, peculiarities of the production process and its management. The consequence of this is the uniqueness of project and program portfolio management system. Description of organizational, methodological, and technological components of such system is given. The distinctive features of these components in different companies are described. It is shown that the organization of 3P-management is based on the creation of a service engaged in the implementation of project management in the company. The methodological component of project and program portfolio management system should be based on project management meta-methodology. And information technology should be based on a matrix model of interaction between company management tools and projects. The ways of integration of organizational, methodological and technological components of project and program portfolio management systems based on the implementation of a system-forming project of creating a project and program portfolio management system are presented.

Evaluation of 18 quality indicators from the external quality assurance preanalytical programme of the Spanish Society of Laboratory Medicine (SEQCML).

Most errors in laboratory medicine occur in the pre- and post-analytical phases of the total testing process (TTP). In 2014, the Spanish Society of Laboratory Medicine (SEQCML) started the current Preanalytical Phase EQA Programme, with the objective of providing a tool for the improvement of the preanalytical phase. The aim of this study was to review the evolution of quality indicators (QI) and the comparability of established performance specifications (PS) with other EQA programmes. In the SEQCML programme, participants were asked to register rejections of the main specimens and the causes for rejections. Data collected from 2014 to 2017, and then reviewed biennially (2018-2019), was used to calculate the percentiles; p25, p50, p75, and p90 for every round, and their means were set as PS. These PS were compared with the results of other programmes. The evolution of QI results for 2018-2019 period showed general maintenance or improvement, e.g., a significant decrease in the number of serum samples with a haemolytic index≥0.5g/L, except for EDTA and citrate samples handle, maybe for an improvement in detection. The comparison with PS for the QI of the IFCC Working Group "Laboratory Errors and Patient Safety" and the Key Incident Management and Monitoring System (KIMMS) programme of the RCPA showed comparable results, supporting the validity of the established specifications. The PS obtained are a helpful tool for benchmarking and to identify processes of the preanalytical phase whose improvement should be set as a priority.

Asset/mechanical integrity: A PSM element that still bedevils

AbstractSince the original version of this paper was published at the CCPS conference in 2006, the quality and health of asset integrity/mechanical integrity (AI/MI) programs in the process safety community have improved. However, it continues to be a difficult element to develop and implement. In many respects, it is still the “last frontier” of process safety and has been the last element to be fully addressed in the PSM community. This is not to say that inspection, testing, and preventive maintenance and other related activities that are part of AI/MI programs do not exist at facilities with process safety programs. Preventive and predictive maintenance programs have existed in the chemical/process industry for many years. What has been lacking in some cases are complete integrated AI/MI management system programs that address all of the subelements of AI/MI. There are several reasons for this continuing situation: Understanding the requirements. Which RAGAGEPs are relevant? Common difficulties with mechanical integrity. The impacts of process safety culture.

Mechanism of self-organization of the production program management system

Mechanism of self-organization of the production program management system