Company's Management System Research Articles

TO ERR IS HUMAN? THE USE OF THE PDCA CYCLE AS POKA YOKE

The use of devices to test for errors is a necessity for many companies, especially those that are being developed programs to improve performance of manufacturing processes, in this article, the implementation of Quality Management Systems (SGQ) of companies the domestic market in the aerospace industry. One way of achieving this goal can be achieved through the implementation and use of the PDCA cycle as a tool Poka Yoke, and this is a long established concept by Japanese companies as an effective tool to achieve zero defect and, if proposed SGQ one, eliminating the possibility of recurrence of the error factor. The main premise is linked to the concept PDCA ";Acting on a planned, controlled, and respond continuously, repeatedly and, as the concept of Poka Yoke is that human error is unavoidable, but can be eliminated by preventing that a failure will to become a defect in the case and PDCA, to be repeated. This article describes the concepts involving the PDCA cycle, its basic functions and methods that can be used to prevent and detect errors and defects. Which are also exploited the main difficulties encountered in the implementation of the concepts related to PDCA, and the needs of cultural adaptation and involvement of people.

Subsidiary strategy and importance of standards: An institutional development of the integration-responsiveness framework

According to the integration–responsiveness framework, subsidiaries of multinational enterprises (MNEs) are assigned different strategic roles depending on the business environments they operate in. MNEs are classified as multinational, international, transnational, and global firms. Although standards are crucial for both export performance and Foreign Direct Investment, there is no scientific knowledge on how different types of standards interrelate with MNE strategies. Derived from the review of the limited literature on the role of different types of standards for different MNEs subsidiary strategies, we take an institutional theory perspective and position different types of standards within the integration–responsiveness framework. Based on data collected within the German Standardization Panel, cluster analysis is performed confirming that MNEs’ subsidiary strategies can be grouped according to the importance of formal and company standards. While conformity with national formal standards is necessary to meet pressure for local responsiveness, the application of international standards provides firms with access to global markets. Company standards and management system standards are important to transnational firms to achieve efficiency gains and improve bargaining positions. We compare the export intensity of MNEs with different subsidiary strategies to validate our clustering. In addition, different motives for applying different types of standards confirm our conceptual positioning.

Company management systems models evaluation

Company management systems models evaluation

Quality Costs Measurement and Management: The Case of Hotel Companies in the Republic of Serbia

ABSTRACT The main aim of this paper is to identify and analyze the quality cost (QC) measurement and management system in hotel companies in Serbia. More precisely, the focus is on the motives for the implementation of ISO 9001 standard, as well as the motives, benefits, and barriers of measuring and reporting on QC. Results show that the largest numbers of categorized hotels do not measure and report on QC. The main barriers to measuring and reporting on QC are lack of knowledge and experience. Results show that measuring and reporting on QC has the greatest impact on a drop in guest complaints.

Tourism risk analysis and mitigation: Strategies for managing risks in a dynamic tourism environment

Tourism is interconnected with other industries and brings additional benefits to both the European economy and Ukraine in general. However, it also depends on external and internal factors and is the first to react to their changes. The article describes and uses a strategy for managing the risks posed by the fast-changing tourism market, where every second trip for travel purposes goes to EU countries. The EU countries comprise 50% of global tourism, while outbound tourism from European countries is almost 48% of all outbound trips and tourism activities worldwide. The COVID-19 pandemic had a severe impact on the tourism sector of many countries, leading to significant changes and negative consequences. However, the tourism industry is dynamic and constantly evolving, responding to any changes and demands. Therefore, the relevance of this study lies in exploring further ways to develop tourism in the European tourism macroregion, taking into account the impact of the COVID-19 pandemic. The unprecedented pace of transformation has affected the management system of tourism enterprises. Travel companies must respond quickly to constantly changing environmental conditions to protect their reputation and financial stability. Therefore, there is a real need to create a modern, comprehensive risk management system for tourism companies. Risks cannot be eliminated, yet any business owner who cares about the success of their business must investigate possible adverse factors affecting their profits and take action to reduce them. Risk management serves this purpose.

A Proposed Design of Knowledge Based Performance Management System For Airport Company

The aviation industry has an important role in connecting different regions of the world. Along with the economic recovery after the COVID-19 pandemic, improving airport performance is important to pay attention to. This research aims to design a knowledge-based performance management system that is suitable for airport companies. This research aims to identify critical factors that affect the performance of airport companies, identify organizations with critical functions, and design an integrated performance management system (IPMS) based on predetermined variables. This study uses a combination of theoretical analysis methods and model validation using data from airport companies in Indonesia. Data collection was carried out through questionnaire surveys and interviews. The Analytical Hierarchy Process (AHP) is used to select the appropriate variables by determining their level of significance. This study identifies 9 critical factors that must be considered in designing a performance management system for airport companies. These factors include business perspectives, internal processes, and resource capabilities. Furthermore, this study designs an integrated performance management system (IPMS) by determining Key Performance Indicators (KPIs), Cascade KPIs, targets, weights, and organizational functions involved. This research results in a knowledge-based performance management system design that can be applied to airport companies. This system is expected to help airport companies in improving their performance and achieving organizational goals.

The Functionality of Global Quality Management in the Dynamic and Global Environment of Mergers, Acquisitions, and Strategic Partnerships - Adoption of a Systematic Process Concept

<i>Purpose: </i>To explore the functionality of the quality management processes at the global level and understand its complexity and multiple dimensions. <i>Design/methodology/approach: </i>The researchers use a novel systems perspective to explore international standards ISO 9001/9004 capacity to encompass this complexity and analyze the stages by which global multinational organizations develop. In-depth interviews with experts (CEOs, quality managers, and global managers) from 18 international firms were some of the qualitative methods used in the research, along with content analysis, observations, and other methods. The study addresses the philosophy of global quality management and emphasizes the need for inter-organizational coordination and process management. <i>Findings: </i>The results of the qualitative tools showed that the existing definitions in ISO 9004/9001 have made it challenging to address the level of process complexity in international organizations. The main recommendations of the study are the following key points for expanding and refining the existing process concept for a global reality: 1) adopting a systems approach for analyzing the development of a global quality function in complex, multinational companies. 2) extending the classic process approach to open, multi-interface systems oriented towards mutual strategic, operational, and marketing processes.<i> Originality/value: </i>In this article, we suggest an innovative, integrated systems approach to multinational quality management based on shifting from the traditional emphasis on separate operations and manufacturing sites toward a comprehensive perspective that considers the interdependence and coordination among locations. This novel analysis and mapping process offers a comprehensive view of coordinating interdependence between elements comprising an international global process system. It expands the ‎classical approach and provides a basis for ‎developing a global, networked QMS. The current study might be useful for organizations that implement quality management systems in multinational companies. The study is part of vast academic research on international strategy in the global competitive landscape.

Impact of management systems on business operations in trade: Case of the Republic of Croatia

This paper analyses the impact of an integrated business management system on business operations in trade in Republic of Croatia. The integration of management systems provides various benefits to a company, so the aim of this paper is to analyse the impacts of integrated management systems on the business operations of trade companies in the Republic of Croatia. The purpose of this paper is to examine and analyse, but also to adequately theoretically argue the impact of transformational leadership, quality culture, and the degree of integration on the development of integrated management systems. Empirical research investigated integrated management systems in companies in the trade sector in the Republic of Croatia. Based on the set conceptual model and research results, we conclude that companies with a highly developed quality culture have proven management system integration. Our research didn’t confirm the significance of transformational leadership in interpreting changes in the degree of management system integration, but it highlights the positive correlation between the application of quality culture and integration; confirms the substantial impact of integrated management systems on both internal and external benefits, emphasizing its strategic imperative for sustained business success.

Exploring The Relationship Between Iso 14001 Ems and Esg Performance of Malaysian Companies

Global environmental concerns have garnered significant attention in recent times. Concerns about encouraging more ecologically friendly production to lessen the effects of pollution have been raised by industrial operations that cause environmental pollution. The adoption of an environmental management system in Malaysian firms, however, has received little attention. This paper explores the mediating effect of Environmental, Social and Governance (ESG) framework on the relationship between ISO 14001 Environmental Management System (EMS) and ESG performance of Malaysian companies. Partial Least Squares Structural Equation Modeling (PLS-SEM) using SmartPLS 4 was employed to assess the relationship through a conceptual model developed for this purpose. A total of 86 completed responses were collected from the targeted respondents in Malaysia of different industries. With ESG framework as a mediator, ISO 14001 EMS has an insignificant relationship with ESG performance, and the R2 value of ESG performance is 0.243. When the ESG framework is removed, ISO 14001 EMS has a significant relationship with ESG performance, and the f-square value is 0.176. This effect size is considered medium. The results provide an empirical proof for Malaysian companies to adopt the ISO 14001 EMS as a business tool, with ESG framework as a mediator in order to enhance their ESG performance. The study’s conclusions highlight the implications of using ISO 14001 EMS as a tool for businesses in Malaysia to improve ESG performance.

STRATEGIC CONTROLLING TOOLS IN THE MANAGEMENT OF UKRAINIAN AGRICULTURAL COMPANIES

The subject of the study is the system of strategic control in an organisation, which is necessary for agri-food companies in the context of implementing the principles of sustainable development. Methodology. The following economic research methods were used in the study: monographic method (when studying scientific sources and reviewing thematic literature; studying the directions of sustainable development of business entities in the agri-food sector of Ukraine); scientific abstraction and generalisation (when studying various methodological approaches to determining the content of controlling); abstract and logical method (when determining the role and place of strategic controlling in the management system of agri-food companies, formulating conclusions based on the results of the study); methods of analysis and synthesis (when substantiating a set of tools for strategic controlling by elements of its system). The aim of the study is to supplement the methodological framework of the strategic controlling system for managing companies in the agri-food sector. Results. Controlling is an important management function, and its effectiveness determines the success of an organisation in achieving its goals and objectives. In modern conditions, strategic controlling can be combined with two main approaches – as a management philosophy and as a management function and mechanism. The system of strategic controlling is determined by a set of complex factors of the external and internal environment that determine the possibility of achieving the long-term goals and objectives. The implementation of sustainable development goals and objectives by agri-food companies creates new requirements for the strategic controlling system, the main of which are transparency, flexibility, inclusiveness, openness and efficiency. In order to successfully achieve the planned targets of sustainable development, the strategic controlling system should use a set of tools that is determined by the nature and effect of the relevant elements. It is proposed to use benchmarking, ABC-analysis, SWOT-analysis, PESTEL-analysis, methods of expert evaluation, CVP-analysis, financial analysis, network graphs and methods of expert forecasting as the main tools for strategic controlling of agri-food companies.

ANALYTICAL SOLUTION OF THE DIFFERENTIAL EQUATION OF HEAT CONDUCTIVITY FOR DAMAGED THERMAL INSULATION OF PIPELINES

For heat supply systems of Ukraine, the determination and forecasting of thermal energy losses during the transportation of heat carrier is an urgent problem. The thermal lines of the heating networks are long and its insulation is damaged. Installation of heat energy metering devices at all sources and all consumers (i.e. buildings) without exception allows determining and forecasting real heat losses in the heat network, but this is a difficult task, not all consumers and sources are actually covered by heat consumption accounting. The task of determining heat losses is also relevant for energy management systems of heat supply systems, energy companies and industry. The solution to the problem is proposed by a separate mathematical modeling of the temperature state of the section of the damaged insulating layer with the determination of the heat flow through it. It is proposed to solve the problem by the method of analytical solution of the differential equation of heat conduction with boundary conditions of the third kind. With the uniform distribution of characteristic damages along the total length of the pipeline, knowing the limits of damage influence, the share of insulation damage and the number of damages on the pipeline, it is possible to determine the real heat flow from the outer surface of the pipelines, including coefficient of increase of heat losses on the section of the heat pipe in relation to those determined by regulatory documents. Traditionally, one-dimensional models or determinations of the two-dimensional temperature field and actual heat fluxes in a cross-section to the axis of a characteristic damaged section of insulation are considered. But this does not take into account the two-dimensionality of the temperature field of the damaged layer of insulation along the length (that is, along the axis) of the pipeline. Therefore, the purpose of this work is to develop a methodology for determining heat losses through pipelines, taking into account the damage to their insulation and the distribution of characteristic damages along the length. The following simulation was carried out for one of the areas. Also, experimental and numerical studies using the finite difference method in combination with the method of running variable directions for similar models confirmed the coincidence of the analytical solution of the proposed model and the finite difference model within the permissible error.

Gamification as a tool for the personnel non-material motivation in the modern companies

The article considers the issue of relevance of the use of game elements in the non-playable environment of HR-management of modern companies, as well as the influence of gameplay on the management system of companies of the Arctic zone of the Russian Federation. The aim of the research is to identify the practical significance and effectiveness of the gameplay as an instrument of intangible motivation of the company’s staff, as well as its influence in the management of companies operating in the Arctic. The study was conducted using an analytical and comparative method. On the basis of the study of the structure of gambling, SWOT-analysis and analysis of the experience of introducing game elements into the management system of modern companies, including the enterprises of the Arctic regions of the Russian Federation, the current properties of the new tool of intangible staff motivation are determined, as well as her functional ability. The analysis of the main components of gameplay (PBL system) is carried out and its practical significance is assessed. As a result of the study, it is concluded that gameplay is gradually spreading in our country, but at a slow pace due to the recent transition to a market economy and the lack of digital, innovative base of domestic companies (including companies from Arctic regions).

Strategi Kepemimpinan Kepala Bagian Dalam Meningkatkan Kinerja Pegawai Pada Badan Amil Zakat Nasional Provinsi Jawa Timur

Basically, employee performance is influenced by two factors, namely internal factors and external factors. Internal factors are factors related to a person's characteristics, including attitudes, personality traits, physical characteristics, desires or motivation, age, gender, education, work experience, cultural background and other personal variables. Meanwhile, external factors are factors that influence employee performance that come from the environment, leadership, actions of co-workers, type of training and supervision, wage system and social environment. Meanwhile, one of the important elements in a company's management system besides human resources is and compensation is leadership. Leadership is a process where someone can become a leader through continuous activities so that they can influence the people they lead (followers) in order to achieve organizational or company goals. The relationship between a leader and those being led is a leadership process because the leader needs followers and the followers need the leader. Even though leaders and followers are interrelated, it is the leader who should take the initiative to establish relationships, communicate and maintain relationships so that the goals of the company or organization as formulated in the company's/organization's vision, mission, plans and strategies can be achieved. Increasing employee performance in an organization is largely determined by the existence of leadership in the organization. Leadership is the main factor in determining the progress and decline of employee performance in an organization, because with leadership you can direct and mobilize other people to be willing. doing something voluntarily to achieve a predetermined goal. Therefore, the existence of leadership in an organization greatly determines the success of an organization as a whole. individual and group success

Implementasi Sistem Manajemen Hot Work ke dalam Sistem Manajemen Keselamatan dan Kesehatan Kerja

The Occupational Safety and Health Management System (SMK3) is part of the company's management system in general which aims to control risks associated with work activities in order to create a safe, efficient and productive work environment. PP RI Number 50 of 2012 issued regulations regarding the Implementation of the Occupational Safety and Health Regulatory System, and Article 5 of the Law requires every company to implement SPK3 in their company, especially for companies that employ a minimum of 100 (one hundred) workers/laborers or have a high level of potential hazard. Hot work Permit System is a system of written permission to do work that generates heat sources. This study aims to determine the implementation of SMK3 with hot work system management as fire and explosion prevention at PT. XYZ, Indramayu. It is recommended for companies to strengthen the application of safety culture by implementing a hot work permit system, organizing training for welding workers, and conducting socialization regarding standard operating procedures (SOP) in work behavior for all workers.

СИСТЕМА ТЕХНОЛОГИЧЕСКОГО МЕНЕДЖМЕНТА В РОССИЙСКИХ И ЗАРУБЕЖНЫХ НЕФТЕГАЗОВЫХ КОМПАНИЯХ

The paper analyzes technological management systems in oil and gas companies, compares approaches and methods of process management in Russia and abroad. The basic principles and tools used for effective management of technological processes in the oil and gas industry are highlighted. The author identifies the key factors influencing the success of technology management systems, such as innovative approaches, the quality of personnel, the level of automation and the introduction of modern information technologies. The main challenges and trends in the field of technology management are also analyzed, including the need to comply with strict safety standards, resistance to changes in the energy market and environmental sustainability requirements.

The design of relational database and NoSQL database in travel agency database system

The information management systems of travel companies are experiencing greater challenges and expectations as a result of the tourism industrys rapid growth and travellers rising demand for personalized and interactive experiences. This paper aims to study the customer management system of travel agencies, taking into full consideration the characteristics and development trends of the tourism industry. Traditional customer management system uses relational database for data storage and related operations, which cannot fully meet the needs of customers and complex data in the new era. By analysing and comparing relational databases and NoSQL databases, according to their own advantages, a combined solution is proposed, which uses relational databases to store structured data and NoSQL databases to store unstructured data. On the basis of maintaining the original system management function, this solution greatly enhances the storage and processing of interactive data such as images and videos, and better meets the new demand of travel agency customers for sharing and interactive communication.

Analysis of occupational health and safety management system internal audit implementation based on SMK3 PP No. 50, 2012 (Study at Pasuruan Concrete Industry, Indonesia)

Technological updates impact the risk of new hazards that can cause accidents and occupational diseases. The risk of hazards in the workplace is controlled through control efforts and the commitment of industries and workers to implementing the Occupational Health and Safety Management System. Indonesian manufacturing industries in implementing Occupational Health and Safety Management System are guided by SMK3 PP No. 50, 2012. Internal audit includes the fourth principle of occupational health and safety management system, namely monitoring and evaluating Occupational Health and Safety (OHS) performance. This research is descriptive research that aims to describe and analyze the application of occupational health and safety management system based on SMK3 PP No. 50, 2012 at Pasuruan Concrete Industry, Indonesia. Information sources are obtained from in-depth interviews, filling out document study checklist sheets, and field observations. The method to obtain in-depth interview informants through purposive sampling, with research informants is the party who has the authority and knowledge regarding the implementation of Occupational Health and Safety Management System in the Pasuruan Concrete Industry, Indonesia. Of the total 166 elements required by SMK3 PP No. 50, 2012, the company managed to fulfill as many as 160 elements, or 96%, with the category 'Satisfactory'. Overall, the company implements occupational health and safety management system progressively and sustainably, as evidenced by the increase in achieving the conformity of occupational health and safety management system audit internal elements and the guarantee of worker safety and health starting from management support, OHS programs, and the availability of adequate facilities and infrastructure.

Implementation of an Occupational Safety and Health Management system (A Study of the Implementation of Occupational Safety and Health at PT PLN Indonesia Power, Barrru)

This research aims to determine: Implementation of Occupational Safety and Health Management at PT. PLN Indonesia Power, Barru, by collecting data obtained by observation, interviews, documentation. The results of this research show that PLN Indonesia Power UJP PLTU Barru considers it necessary to implement a system occupational safety and health management in every activity carried out. The implementation of an Occupational Safety and Health Management System (SMK3) in a company is basically a requirement stated in Law Number 13 of 2003 concerning Manpower Article 87 that companies are required to implement an Occupational Safety and Health Management System that is integrated with the company's management system. Based on interview procedures, the implementation of occupational safety and health in the work accident prevention and management system at PLN Indonesia Power PLTU Barru OMU has been carried out. Based on Rahmat Kamruddin's presentation as Senior Environmental K3 Supervisor, factors that influence the running of K3 include communication. Communication at work will influence the work process and is even an essential part of it.

Повышение устойчивости компаний на основе принципов проектного управления

An effective company and project management system should ensure a balance between business objectives and the needs of society, contribute to the stable development of enterprises in an increasingly uncertain environment. Achieving such a balance requires a comprehensive implementation of the principles of the sustainable development concept in the activities of modern companies. Despite the significant increase in global investment in sustainable projects, today there are difficulties in the choice of methods for enterprises to improve their sustainability. The article substantiates the necessity of using project management mechanisms as a key tool for improving the sustainability of companies, considers standards and ways of adapting sustainable development goals to project manage-ment methodology. In addition, based on the results of analyzing the approaches of foreign and Russian oil and gas companies, specific measures for the introduction of sustainable development principles into the practice of project management are proposed.

Анализ управления профессиональной карьерой в китайских компаниях

In modern economy, effective management and employee engagement are critical to run a successful business. Managers face various challenges, especially in recruiting and retaining quali-fied people. These challenges include skills shortages in several areas, increased labor mobility and globalization, increasing demand for ongoing training and retraining, and the need to ensure overall employee performance. At the same time, managers are tasked with complying with legal frame-works, writing documentation, and implementing innovative practices which are integral compo-nents of the career planning process. The issue of planning the professional career of personnel stands out as a serious problem in modern human resource management for any competitive com-pany. As China’s economy develops rapidly and Chinese companies gain global prominence, their career opportunities continue to expand in various industries, catering to a wide range of skills and interests of Chinese workers. The relationship between career opportunities and China’s labor market reflects the country’s dy-namic economic landscape and industrial structure. China has a large and diverse labor market across many industries and sectors. In recent years, China has seen significant career growth in sectors such as technology, e-commerce, finance, and healthcare, providing ample employment opportunities for skilled professionals. The goal of this study is to examine professional career management in Chinese companies. In the paper the experience of developing a professional career management system in Chinese companies is studied; the comparative analysis of the effectiveness of a professional career management system is given; recommendations for improving the career management system in Chinese companies are proposed.