Management Maturity Model Research Articles

Adapting cybersecurity maturity models for resource‐constrained settings: A case study of Peru

AbstractDeveloping countries are rapidly embracing digitalization, but this exposes them to heightened cybersecurity risks. They often look to standard established cybersecurity models from developed countries to build their national defenses. However, significant developmental, political, social, and economic differences can render these models unsuitable for developing countries. This study addresses this gap by proposing a new framework that would be more useful in a developing country context. We first examine existing cybersecurity maturity models (CMMs) and metrics. Through a case study of Peru's national computer security incident response team (CSIRT), we assess the applicability of the security incident management maturity model (SIM3) and the security operation center CMM (SOC‐CMM) frameworks. By applying these frameworks to the Peruvian context, we identify limitations in standard maturity models for developing countries. In response, we propose a novel framework that allows developing countries like Peru to leverage existing models by tailoring them to their specific environment. This tailored approach can be a powerful tool for developing countries to improve and build their cybersecurity on a national level.

Disability inclusion studies in the construction industry: a mixed review approach

People with disabilities are an important part of our society and are acknowledged as a wonderful piece of human variety. However, their involvement in the building business is mostly unknown. This report aims to give a critical assessment of disability inclusion studies in the construction industry and identify areas for further research. The Scopus search engine aided in the literature review search, where 253 publications were discovered using relevant keywords. After carefully reviewing the titles, abstracts, keywords, and full texts of the publications, a total of 55 relevant publications were selected. A scientometric study was undertaken to chart the landscape of disability inclusion studies within the construction industry and identify primary areas of research focus within this domain. The top five countries that are actively researching disability in the construction industry include the UK, the United States, Brazil, Canada, and Australia. The emerging areas in disability inclusion research in the construction industry focused on social value, social innovation, social procurement, employment, disability management, policies, discrimination, and disability management maturity model. The study highlighted the essential knowledge areas crucial for enhancing the integration of persons with disabilities in the construction sector to industry practitioners and other stakeholders.

A Tale of Five Cities: Assessing Emergency Management for Future Disasters in the United States

Many cities across the United States (U.S.) face threats from natural hazards, and as climate change continues to worsen, cities will face increased risks. Emergency management helps cities to mitigate these risks and adapt to shifting threats. Based on the Rockefeller City Resilience Framework and City Resilience Index Driver 3, Indicator 3.4, the scope of this research was to develop an emergency management maturity model and explore emergency management capacity for future disasters based on an assessment of five cities across the U.S. With the resulting data, a city’s score would serve as an evaluation of the emergency response indicator (Indicator 3.4) in order to eventually enter the City Resilience Index. The cities selected were Buffalo, New York; Honolulu, Hawaii; Memphis, Tennessee; New Orleans, Louisiana; and Saint Paul, Minnesota, based on their hazard/risk factors. It should be noted that these scores were intended to compare resilience in a city over time and identify unique areas in which the cities could improve emergency management and were not meant to rank the cities against each other. An interesting find was the overlap between the counties and cities regarding policy data, creating a new avenue for research in local level emergency management.

TALENT ACQUISITION IN HUMAN RESOURCE MANAGEMENT FOR DELOITTE SUCCESS

This project aims to investigate the influence of Talent Acquisition in human resource management for Deloitte. Through a comprehensive analysis, the study seeks to provide insights into how talent Acquisition can contribute to fostering a human resource management culture for continuous organisational success. This study investigates the effectiveness of talent acquisition in enhancing their goal orientation. The research aims to explore how Deloitte implements and utilises the best acquiring strategies for an employee by proper analysis for meeting the organisation's goals by examining the requirement for the organization, putting the strategies accordingly by measuring the previous data, talent management maturity model, pros and cons, and the impact of these systems on organizational success Additionally, the study seeks to understand the role of talent acquisition in stimulating and fostering innovation within organizations. The research methodology involves a comprehensive literature review to examine existing theories and previous studies on talent acquisition effectiveness, organizational learning, and innovation. The study also identifies challenges and barriers associated with the adoption and implementation of TMS in Deloitte . Through the analysis of case studies and empirical data, the research aims to identify best practices that can be adopted by organizations to leverage TMS for enhancing organizational success learning and innovation. The findings of this study will contribute to the existing body of knowledge-on-knowledge management and provide practical insights for organizations seeking to improve their performance and practices. Significance: This study aims to contribute valuable insights to both academia and practitioners by shedding light on the potential benefits and challenges associated with implementing Talent Acquisition within Deloitte. The findings will offer practical recommendations for organizations seeking to leverage TMS for improved organizational success. Expected Outcomes: The project anticipates revealing the positive impact of effective Talent management utilization on Deloitte's success, providing a roadmap for organizations aiming to enhance their outcomes.

Knowledge Management Maturity Model of Higher Education Based-on Quality Culture and Human Resource Management Practices

There are 2 main important things to improve knowledge management maturity (KMM), namely organizational culture and proper HR management. There are no studies on human resource culture and management that are specific to increasing KMM in tertiary institutions. Empirical research on the influence of higher education quality culture as a goal of implementing the Internal Quality Assurance System (SPMI) on all tertiary institutions in Indonesia and the influence of HR management on KMM is still very limited. This study aims to develop a model for improving KMM in Indonesian universities through the implementation of a quality culture and human resource management. The analysis was carried out with a structural equation model (SEM). The results showed that quality culture had a positive and significant effect on human resource management practices, but had no direct effect on knowledge management maturity. Human resource management practices have a positive and significant effect on knowledge management maturity. The results of this study prove the importance of the quality culture of higher education in developing mature knowledge management, through human resource management practices.

Maturity evaluation of real-name management for construction enterprise workers based on PMMM model and AHP algorithm

Since current real-name management for construction workers is unreasonable, this study has divided the management levels of construction companies into five categories, based on their IT applications. Apart from adopting literature induction approach and the project management maturity model (PMMM), the study also considers the six modules of human resource management. It has solicited expert opinions and evaluated them with different indicators and the improved Delphi method. Moreover, analytic hierarchy process (AHP) is employed to determine the algorithm of multiple indicators and the weights. This study has created a system to evaluate the maturity of real-name management of construction workers, offering reference fo enterprises’ personnel information management. It can also be used for industrial and social supervision to promote real-name management.

Enhancing IT Hybrid Projects in The Directorate General Of Customs And Excise of Indonesia: An Improvement Process

The Directorate General of Customs and Excise (DJBC) confronts mounting challenges due to the expanding international trade. To address this issue, an optimal software solution is required for efficient service provision and supervision of transactions. However, the completion of IS projects faces significant delays, with only 25% reaching completion despite the immediate need for a reliable system. These delays stem from various problems encountered during project execution. This research employs the Kerzner Project Management Maturity Model to assess the IS project management maturity level at DJBC and categorise the identified problems. Subsequently, solutions extracted from PMBOK 7 are mapped to address these issues. Findings indicate an average maturity score of 390, falling short of the target of 600 required for level 1 maturity. Additionally, 13 problems have been identified and linked to solutions within the seven standards/domains of PMBOK 7. The research presents two strategic goals: improving project management processes and enhancing client satisfaction, assessed using seven measurement indicators. This study offers valuable insights for DJBC to address project management challenges, enhance maturity levels, and achieve desired outcomes.

Consideration of Sustainability in Projects: A Cross-Sectional Quantitative Analysis

The consideration of sustainability in projects is one of the most critical global trends in project management today, as projects are instrumental in the sustainable development of organisations and society. In the growing literature on this topic, most studies take a qualitative approach, often based on single case studies, and quantitative studies are underrepresented. To address these limitations, this study aims to examine the extent to which different aspects and perspectives of sustainability are integrated into projects by reporting a quantitative analysis of the consideration of sustainability in 134 projects. The analysis used the Sustainable Project Management Maturity Model SPM3 to analyse the level at which sustainability was considered in the projects. The results show that, on average, sustainability is considered at a reactive level, with the desired levels of consideration on average one level higher (proactive). When considering the different triple bottom line perspectives, the economic perspective scores highest, followed by the social and environmental perspectives. The study also shows that building-related projects score higher on sustainability considerations than other project types, as do larger projects. Limitations of the study include its European focus, the relatively small sample size, and the fact that the data was collected in different locations over a four-year period, which raises the possibility of subjective differences in the evaluation of individual projects. Nevertheless, the study can be seen as a ‘wake-up call’ for project practitioners, who need to be more proactive in this regard if projects are to be the route to sustainability.

Organization Project Management Maturity (OPM3) Implementation, Critical Success Factors and Challenges

1. Abstract
 Successful projects require appropriate tools and effective management practices. Managers need to have a clear insight into project goals and use outstanding skills to implement them accordingly. They also must maintain a balance between customer satisfaction levels and profit maximization goals. The Organizational Project Management Maturity Model (OPM3) is among the critical tools for generating standardized outcomes in organizational projects. This paper portrays research of OPM3 implementation among organizations in the UAE and spotlights the critical impact of OPM3 on organizations. The research shows that an effective adaption of OPM3 components and levels will impact the overall performance of the organization. The research is based on both primary data collected from existing surveys and secondary data that is gathered through various sources such as journal articles and research papers to illustrate the organizations using the OPM model, that is constructed to fulfil the future needs of the organizations and endorse modification if needed. The conclusion that was derived from the pieces of evidence illustrates that written policies and procedures in addition to excellent management skills can maximize the benefits of OPM3 models among the UAE organizations.

Role of Organization Project Management Maturity Model (OPM3) in leveraging Program and Project Management Practices

Successful projects require appropriate tools and effective management practices. Managers need to have a clear insight into project goals and use outstanding skills to implement them accordingly. They also must maintain a balance between customer satisfaction levels and profit maximization goals. The Organizational Project Management Maturity Model (OPM3) is among the critical tools for generating standardized outcomes in organizational projects. This study analysed the overall features of OPM3, its purposes, components, SWOT analysis and its key success factors. The researchers conducted an investigation among organizations that use the model in the UAE. They administered written questionnaires among the participants and analysed both the qualitative and qualitative data using tables and charts. Based on the findings, the main purpose of the model is to incorporate critical portfolio management and programs into organizational projects. The tool allows project managers to standardize measure and control the outcomes effectively. The major success factor is the generation of optimized outcomes since the OPM3 model allows for the continuous identification of gaps and improvement of processes. The major challenges associated with OPM3 implementation was rigidity and lack of clear governance structures in most organizations. The researchers conclude that written policies and procedures in addition to excellent management skills can maximize the benefits of OPM3 models among the UAE organizations.

Improvement Master Data Management : Case Study Of The Directorate General Of The Religious Courts Of The Supreme Court Of The Republic Of Indonesia

Implementation of Master Data Management (MDM) in an organization aims to help the process of consolidating and integrating various master data sources into one separate source of truth, as well as helping to overcome data complexity that occurs in the process of synchronizing, consolidating and cleaning data from redundancy. The main obstacle at DG Badilag is that data is spread across various systems, in different formats, and is not well integrated. The aim of this research is to improve master data management at the Directorate General of Badilag using MD3M which has an impact on a more transparent, efficient and just justice system . To improve master data management, it is necessary to measure the maturity level with use Master Data Management Maturity Model (MD3M) by Spruit and Pietzka. The results of the assessment show that the MDM maturity level at the Directorate General of Badilag is 0 with an implementation level of 73% (48 out of a total of 65) of implemented capabilities. From these results, recommendations were prepared to increase the maturity level of the Directorate General of Badilag to level 2 in the three designated focus areas, namely strengthening data management in all aspects, from data structure, data quality and data protection. DG Badilag already has awareness in master data management and can increase MDM maturity to a higher level by implementing capabilities that have not been implemented and implementing activities that have not been implemented.

Project management in the construction industry of the Republic of Kazakhstan: maturity level analysis

If we consider the construction market as a type of economic activity, the market provides for the creation of objects, measures for their restoration. The project has goals, prerequisites for implementation and takes into account the individual characteristics of both the project and the construction site. The basis for effective and high-quality project implementation is an effective project management system. Currently, in the organizations of the construction industry, the most widespread project-oriented management approach. More and more construction organizations, in order to quickly and timely respond to emerging changes, come to the realization of the need to standardize project management processes. The purpose of the study is to analyze the level of maturity of construction companies in the Republic of Kazakhstan. For this, an adapted Berkeley model was used to assess the maturity of project management in construction companies of the Republic of Kazakhstan, on the basis of which the intensity of the use of project management processes in construction projects was analyzed. In the article, depending on the tasks to be solved, methods of scientific abstraction, system analysis, comparative analysis, models of the project management maturity level, a quantitative survey method, etc. are used. The novelty and result of the study is the adapted Berkeley project management maturity model, combined with the processes of the PMBOK international project management standard, to assess the maturity of project management in the construction sector of the Republic of Kazakhstan.

A public sector financial management maturity model for developing countries: the case of Iran

Maturity models (MMs) are used as a reference framework in various fields. In the public sector (PS), the principles of good governance have necessitated an evolution in financial reporting. This study aimed to design a model of accounting and financial maturity for PS reporting units. This study has a mixed-methods design. The initial MM was designed using a systematic review and expert panel discussions. Then, five focus group interviews were held over seven sessions. Next, a questionnaire was distributed among Iranian PS experts to validate the components of the MM. Thirty-two people filled out the questionnaire. A binomial test was used to validate the dimensions of the model. The outcome of this study was the design of a MM for accounting and financial reporting in PS units. The model was designed in five levels and includes eight dimensions, namely leadership, budgeting and financial planning, financial leadership and supervision, efficiency and effectiveness, rules and regulations, financial reporting, human capital and information technology. This model can be used as a basis for assessing the performance of PS units and to implement good governance in organizations. This model is applicable to all developing countries that utilize the revised International PS Accounting Standards and seek to establish a new PS management approach and performance-based budgeting.

PRisk-MM: a public sector risk management maturity model for Brazilian public organisations

This article proposes a risk management maturity model focused on the public sector and developed for Brazilian public organisations, the PRisk-MM. The PRisk-MM contains 5 levels of maturity and 23 maturity attributes related to 15 dimensions. The model was elaborated following the scientific rigour found in the literature on maturity models, being divided into 2 main phases: the development of the model and its validation in 5 public organisations of 2 state governments. The development of the PRisk-MM is based on a previous study conducted by De Lorena and Costa, who proposed a reference model with attributes and key contingent factors for public organisations using data collected in the federal and state governments of Brazil. The assessment procedure of the model uses triangular fuzzy numbers to better treat the subjectivity and ambiguity of human judgement when analysing maturity dimensions and their attributes. Moreover, the PRisk-MM is adaptive to governments’ contexts and, once applied, presents prescriptions on what organisations must do to develop their risk management implementation. Since the Prisk-MM demonstrates practical implications as a government tool, policymakers are expected to use it to assess the public organisations’ status of maturity and compare their performance in implementing RM.

Supply chain management maturity and business models: scientific mapping using SciMAT

PurposeOrganizations and markets are constantly developing and changing, impacting how organizations create value and manage supply chains. This paper aims to identify the motor themes and subthemes of academic research that relate supply chain management (SCM) maturity and business models (BMs).Design/methodology/approachThe Science Mapping Analysis Tool (SciMAT) was used to conduct a seven-step bibliometric analysis of 889 documents indexed in the Scopus database clustering by relatedness of works and keywords. The methodological approach included content analysis of the literature, longitudinal analysis and strategic diagram analysis.FindingsThe thematic evolution analysis revealed that three themes drive the studies on SCM maturity and BM: industry 4.0 (motor theme), environmental management (transversal theme) and product management (highly developed and isolated theme). The strategic diagrams and co-word networks allowed to graphically identify the main topics connecting SCM maturity and BM. Considering this connection, the scientific mapping emphasizes the significance and strength of the link between digital technologies, technology management and manufacturing management in Industry 4.0. In addition, the connections between the subthemes revealed that circular economy and green human resource management are important concepts to advance theory and practice on the connection between SCM maturity and BM.Originality/valueThis research extends the knowledge base by providing an analysis of the key themes and the links with subthemes in the literature that relate to SCM maturity and BM. Key studies are analyzed and linked with the key topics identified using the SciMAT software. Future research avenues are outlined, providing new insights to advance theory and practice.

Analysis of Enterprise Accounting Data Management Evaluation Model Based on Maturity Modeling

Abstract This paper takes the capability of accounting data management in Company D as the research object and constructs a maturity model of accounting data management. The idea of the maturity model’s gradient is used to divide key process domains and practices and then create a set of accounting data management index systems. Meanwhile, the fuzzy element evaluation and analysis method is applied to the evaluation of accounting data management maturity of enterprises, and “maturity level, evaluation index, and quantitative value” are defined as the basic elements of fuzzy elements. Finally, based on the evaluation results, the evaluation indicators at all levels of the accounting data management maturity model of Company D are analyzed. The results show that the evaluation value of the cost management capability and decision support capability of Company D is 3.1678 and 2.9518, which can ensure the authenticity, timeliness and reliability of accounting data to a certain extent. This paper provides new ideas for the research of enterprise accounting management evaluation, which has certain theoretical significance and practical value.

ПРОЦЕС УПРАВЛІННЯ РИЗИКАМИ В ІТ-ПРОЄКТАХ

The purpose of the article is to study the process of project risk management and develop recommendations for its adaptation for IT projects. In the sphere of project management in the formation of project risk management process most often relies on international standards. The article presents an overview of the process of project risk management according to the standards: Project Management Body of Knowledge (PMBOK), International Organisation for Standardisation (ISO); Projects in Controlled Environments (PRINCE2). It is determined that the presented standards are sufficiently structured and can be applied to risk management in various projects, including those in the field of information technologies. The peculiarities of the risk management process in IT projects in accordance with the Microsoft Solutions Framework methodology are disclosed. It focuses on the formation of risk management process in projects in accordance with the Risk Management Maturity Model; Capability Maturity Model Integration (CMI); Maturity Level of Risk Management in IT Projects. IT projects have specific characteristics, and market competition, customer requirements, rapid development of technologies, team qualification – all this requires adaptability to the formation of the risk management process. When forming a risk management process in IT projects, especially in IT startup projects, the choice of a standard, methodology, or a combination of them (individual sections) should take into account the specifics of the project, project team, management, corporate culture, segment and market conditions, stakeholders, qualification of specialists engaged in risk management. In order to improve the effectiveness of risk management in IT projects, it is recommended that IT companies create structural and infra-red elements of risk management, namely: to attract risk management specialists; to develop job descriptions that define their functional duties and responsibilities; to develop corporate standards for risk management.

Cloud Knowledge Capability Maturity Model Integration and Evaluation Method Using a Cloud Knowledge Management System

Many small and medium-sized enterprises have a scattered business type, uncertainty in the business process, and insufficient knowledge management. Our objective is to help small and medium-sized enterprises effectively use knowledge property and improve software implementation efficiency. We propose cloud knowledge capability maturity model integration (CK-CMMI) to address different types of business, strengthen the internal connection of each business procedure, and realize the real-time online maturity assessment. We design a cloud knowledge management system (CKMS) that combines the advantages of knowledge management (KM) and capability maturity model integration (CMMI). CKMS uses informatization to facilitate process definition and project implementation. Furthermore, it can build a cloud knowledge base to implement support for processes. To assess the validity of CK-CMMI and CKMS, we applied them in a software enterprise in South China. We found that our system kept the average rate of overdue projects below 37% compared with the previous rate of 126%. Moreover, according to MATLAB simulation results, 70%-90% of the company's projects are supported by the knowledge base and the overall development period is shortened by approximately 50%.

PESTLE Analysis and Power Sector Factors as Building Blocks in the Project Management Maturity Model (PMMM) Concept Development: The Case of the South African Power Sector

PESTLE Analysis and Power Sector Factors as Building Blocks in the Project Management Maturity Model (PMMM) Concept Development: The Case of the South African Power Sector

Assessing the Maturity Level of Risk Management in IT Projects

The purpose of the article is to determine the maturity level of risk management in IT projects. To achieve this goal, the most popular risk management maturity models were analyzed. This analysis allows the identification of methods and mechanisms for determining maturity levels, the identification of strengths and weaknesses for each model, and the study of findings obtained from their use. Based on the data obtained, the author’s risk management maturity model in IT projects was developed and tested, considering the strengths and weaknesses of the analyzed models. Based on the analysis results and empirical data, it was found that the application of the created model allows the determination of the current maturity level of risk management in IT projects, the identification of these projects’ management problems, and the development of recommendations for increasing the level of management. The results have shown that the transition to the Standardized maturity level eliminates 105 universal risks and significantly increases the chances of successfully achieving the designed goals. In addition, it was found that the evaluation of the risk elimination effectiveness and efficiency and the best risk management practices identification and standardization are the main processes that ensure the transition to higher maturity levels. The obtained results suggest that the created author’s risk management maturity model in IT projects can become a tool for identifying the best contractor (performer, supplier), which guarantees the development of the desired IT product.