Hackmanite has received extensive attention from scholars in recent years. However, there is still no report on the thermoluminescence properties of natural hackmanites under UV irradiation, as well as its relative electron trap and luminescence center. In this paper, the structural defects and thermoluminescence spectroscopic properties of hackmanite are comprehensively characterized by XRD, TL spectroscopy, SEM, EPR, XPS and Raman spectroscopy. The traps depth of TL peaks are calculated by computerized glow curve deconvolution (CGCD) techniques. And the charge transition energy levels of intrinsic defects in Na8Al6Si6O24(Cl,S)2 are calculated by spin-polarized density-functional theory (DFT) in VASP. It shows that the low-temperature TL peaks of hackmanite are associated with Cl vacancies and photochromic properties. The high-temperature peak is caused by marginal oxygen vacancies. The results are conducive to deepening the understanding of structural defects of the hackmanites and linking the thermoluminescence with the phototropy.