When a new technology coordinator came to a Chicago elementary school in a low-income Latino community, he made a surprising decision. Instead of teaching the children computer skills, he'd teach their parents. As Ms. Chen and Mr. Dym report, no one could have predicted the far-reaching impact the program would have -- not just on the parents but on the students, the school, and the wider community. EVERY YEAR at Trujillo Bilingual Elementary School in Chicago,1 parent volunteers are recognized for their work. But the ceremony last year included something different: certificates were handed out to 32 parents who had completed an 18-hour computer course. In a congratulatory speech, principal Maria Rodriguez called computer technology the universal language of the future and said it was as important for adults and children to learn as English. Jose Sanchez, the technology coordinator at Trujillo, handed out the certificates to parents. Then he himself was awarded a trophy for his efforts to turn technology into a bridge between the school and the community. Trujillo School serves children from prekindergarten through eighth grade. Eighty-five percent of the children are Latino, and the rest are African American. Almost all the children (92%) are from low-income families and receive free or reduced-price lunches, and 45% have limited proficiency in English. Before Jose Sanchez arrived at the school, Trujillo was like other schools in low-income Latino communities. It had fewer computers than other schools, particularly at the elementary level, and the students had little access to computers at home.2 Sanchez came to Trujillo after 10 years as a social worker at a local mental health center. One of the first things he did as technology coordinator was to conduct a survey of teachers and parents. The results for the two groups were quite different. At the time, Trujillo was on academic probation for low test scores, so the teachers felt that their top priority was to raise students' scores. They didn't believe that they could turn their attention to computer technology until the school was off probation. Parents, on the other hand, expressed a strong interest in learning about computers. If they knew how to use a computer, they said, they could help their children with homework, learn and even get better jobs. After consulting with Trujillo's principal, Sanchez decided he would focus initially on developing technology programs that would benefit the school's families. With his background in social work and his knowledge of the community, he was well equipped and eager to take on the challenge, and plans for a computer course for parents and a neighborhood computer club quickly took shape. A Computer Course for Parents Sanchez designed the course to address two critical needs among parents in the community: to learn English and to develop word-processing skills, both of which are important for getting good jobs. He recounted the story of one parent who worked at a plastics factory. She was being considered for a promotion from the assembly line to an office job, in which she would enter production data into a computer and make labels for boxes. The job would have offered higher wages, better working conditions, and opportunities for advancement. Unfortunately, it was given to someone with computer experience and better English skills. Another parent had a similar story. She was asked to undertake computerized inventory work at the bakery where she was employed, but the offer was quickly rescinded when it became clear she did not know how to use a computer. Sanchez believed it was important to include lessons in English in the computer course -- not just to enhance the parents' employability, but also to help them decipher software programs designed for English speakers. As he put it, Technology is written in English, so computer proficiency is not possible without English proficiency. …