The current global energy crisis has prompted a significant rise in the use of low carbon units, making it a crucial research trend in the field of urban energy system, especially in terms of addressing the intermittency of renewable energy generation. This study proposes an integrated energy system planning model (UIES) for urban areas. In addition, to tackle the issue of carbon emissions, a reward and punishment ladder-type carbon transaction model is presented, which aims to control the level of carbon emissions within urban areas. To evaluate the performance of the UIES model, the authors develop an objective function that integrates the sum of equipment operation and maintenance costs, equipment daily acquisition costs, purchased energy costs, carbon trading costs, and integrated demand response (IDR) costs. The stochastic features of renewable energy sources are taken into account in the proposed approach, and an information gap decision theory (IGDT) based strategy is designed to quantify the uncertainty interval and intermittent fluctuations associated with renewable energy. This approach also aims to mitigate any negative effects and variations that may occur during the urban energy system's IDR process. Finally, the simulation tests to demonstrate that the average decrease in operating cost of both models based on IGDT strategy are 7.36 %, and the peak of electrical (EL), heating (HL) and cooling load (CL) are reduced by 20.45 %, 12.38 % and 5.02 % respectively. in conclusion, the energy service providers in urban areas can effectively manage renewable energy fluctuations by independently adjusting the operation sequence of equipment, and the economy and stability of the UIES can be effectively improved by the proposed dispatch strategy.