This paper develops a personalized individual semantics (PISs) model for computing with linguistic intuitionistic fuzzy information and applies to evaluate different brands of mobile phones. First, considering that a linguistic term means different things to different decision-makers, a consistency-driven optimization model for checking the additive consistent linguistic intuitionistic fuzzy preference relations (LIFPRs) is constructed by considering the PISs model. Besides, several optimization models are built to determine the PISs of linguistic terms with LIFPRs and obtain the acceptable additive consistent LIFPRs. Second, a new definition of Hamming distance for measuring linguistic intuitionistic fuzzy numbers (LIFNs) is developed by considering the PISs model, and several desirable properties are discussed. Then, the method of deriving the weight vectors of criteria is calculated based on the proposed distance measure. Subsequently, a framework of group decision-making (GDM) process with LIFPRs is offered, and the application of the proposed method is illustrated by using a multi-criteria decision-making (MCDM) problem about evaluating different brands of mobile phones. Finally, the comparative analysis is conducted to show the feasibility of proposed method.
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