Library Agencies Research Articles

Implementasi Komunikasi Efektif Dalam Pemberian Pelayanan Prima Di Dinas Perpustakaan Arsip Dan Dokumentasi Provinsi Sulawesi Utara

The purpose of this study was to determine the implementation of effective communication in providing excellent service at the North Sulawesi Provincial Archives and Documentation Library Agency by considering the factors of skills, knowledge and attitudes in the process of providing up to providing messages or information to users both verbally and non-verbally. This research design is qualitative. The focus of the research is the implementation of effective communication in providing excellent service. Selection of informants using proposive sampling technique. Data collection was done by observation, interview, and literature study. Credibility (trust). Communicators must have credibility in delivering messages so that the information conveyed is right on target. Cotext, language and information conveyed must be in accordance with the conditions and environment where communication takes place. Content, the content of the message or material delivered to the audience. Clarity, the information conveyed must be clear so that there is no misunderstanding with the communicant. Continuity and consistency, continuous delivery of information. Capability of Audience, communicant understanding of the content of the message is influenced by factors of educational background, social status and age. Channels of Distributions, the use and selection of media as a means of communication, both print and electronic media so that the information

Peran Dinas Kearsipan dan Perpustakaan Kabupaten Gayo Lues Dalam Mengembangkan Perpustakaan Berbasis Inklusi Sosial

This research titled is "The Role of the Gayo Lues District Archive and Library Agency in Developing a Socially Inclusive Library." The research problem is as follows: 1) the implementation of the development of a socially inclusive library, 2) the opportunities and challenges in developing a socially inclusive library, and 3) the efforts made by the Gayo Lues District Archive and Library Agency in facing these challenges. The purpose of this research is to determine the implementation of the development of a socially inclusive library, the opportunities and challenges faced, and the efforts made by the Gayo Lues District Archive and Library Agency. This research uses a qualitative method with a descriptive approach. The data collection techniques used are observation, interview, and documentation. The results of the research show that the implementation of the development of a socially inclusive library in the Gayo Lues District Archive and Library Agency is going well, with librarians actively involved in revitalization training, library management training, and advocacy through Peer Learning Meetings. The opportunities in this inclusive social library include business opportunities, other social opportunities, and reducing poverty. The Gayo Lues District Archive and Library Agency faces challenges in developing a socially inclusive library, such as lack of cooperation, limited space, and limited budget. Efforts to overcome these challenges include cooperation with other parties and optimal utilization of the budget provided by the center. Keywords: Library Development, Social Inclusion, Gayo Lues District Archive and Library Agency.

Impact of Great Recession on Library Use: Does a Negative Economy Impact Library Use?

ABSTRACT The librarian’s axiom which states that when the economy is failing, use of the public library increases, has existed since the late 19th century. Educator and library administrator Steven James is credited with naming this phenomenon as he attempted to extrapolate the relationship between library usage and economic conditions. James’ 1985 research found no correlation between library use and economic using data from the sixties to the mid-seventies. However, the American Library Association’s Library Research Center several years later found that material circulation had increased significantly in the late nineties, a time of noted economic strife, leaving the question of the impact of economic trends on library use unresolved. Numerous articles dealing with library usage, economic downturns, library funding, and patron needs seek to understand past trends while anticipating, and even predicting, trends of the modern public library. This axiom bears out anecdotally; yet it is technically unproven statistically. The defined period of the Great Recession provides an opportunity to address this belief by using existing public library usage statistics. For this article, statistics used will be two years before, during, and two years after the Great Recession (2006–2011). Taking the annual data from public libraries which is reported to the state library agencies and then compiled nationally by the Institute of Museum and Library Services (IMLS) Public Library Service (PLS), Library Journal created the LJ Index of Public Library Service and Star library rating system. The LJ Index scores consist of the following four per capita service output statistics: library visits, circulation, program attendance, and public internet use. Specifically, library visits and circulation statistics are utilized to determine if, during this time of documented economic strife, library usage increased as per the librarian’s axiom.

Measuring Library Broadband Networks to Address Knowledge Gaps and Data Caps

In this paper, we present findings from a three-year research project funded by the US Institute of Museum and Library Services that examined how advanced broadband measurement capabilities can support the infrastructure and services needed to respond to the digital demands of public library users across the US. Previous studies have identified the ongoing broadband challenges of public libraries while also highlighting the increasing digital expectations of their patrons. However, few large-scale research efforts have collected automated, longitudinal measurement data on library broadband speeds and quality of service at a local, granular level inside public libraries over time, including when buildings are closed. This research seeks to address this gap in the literature through the following research question: How can public libraries utilize broadband measurement tools to develop a better understanding of the broadband speeds and quality of service that public libraries receive? In response, quantitative measurement data were gathered from an open-source broadband measurement system that was both developed for the research and deployed at 30 public libraries across the US. Findings from our analysis of the data revealed that Ookla measurements over time can confirm when the library’s internet connection matches expected service levels and when they do not. When measurements are not consistent with expected service levels, libraries can observe the differences and correlate this with additional local information about the causes. Ongoing measurements conducted by the library enable local control and monitoring of this vital service and support critique and interrogation of the differences between internet measurement platforms. In addition, we learned that speed tests are useful for examining these trends but are only a small part of assessing an internet connection and how well it can be used for specific purposes. These findings have implications for state library agencies and federal policymakers interested in having access to data on observed versus advertised speeds and quality of service of public library broadband connections nationwide.

Literacy Policy in Southeast Asia: A Comparative Study between Singapore, Malaysia, and Indonesia

This study starts with two questions: why is the literacy of 15-year-old Indonesian students low, and how does this compare with other countries? This study aimed to examine the literacy policies in Singapore, Malaysia, and Indonesia and discuss the strategic policies to improve literacy in each country. The qualitative comparative research method was employed to acquire a comprehensive understanding of the literacy policies in these three countries. According to the findings, Singapore, Malaysia, and Indonesia each have distinct literacy policy trends. The context of each country’s education system and language affects the government’s literacy policies: Singapore emphasises industrialisation; Malaysia refers to its multi-ethnic life; Indonesia reflects the 2013 curriculum. Meanwhile, the National Library Board (NLB; Singapore), the Malaysian National Literacy Agency (Malaysia), the Language and Book Development Agency, as well as the Archive and Library Agency (Indonesia) contribute to the implementation and commitment of these literacy policies. As part of their programme implementation, each institution has a literacy activity.

‘You can’t talk at the library’: the leisure divide and public internet access for people experiencing homelessness

ABSTRACT Members of disadvantaged communities are likely to value public internet access for leisure and socializing in addition to internet uses more traditionally recognized as beneficial to socioeconomic capital. To date, little research exists to examine how people in poverty manage their leisure uses of the internet and to what effect on their wellbeing. This study draws on three years of ethnographic fieldwork with unstably housed adults seeking public computer access in northside Chicago. Observations and interviews were conducted at a public library and nonprofit agency where participants relied on public computers partially or fully for internet access. Participants valued public internet access for passing time off the street through entertainment and social media, in addition to more instrumental uses. They frequently translated online leisure activities into social interactions with those around them at access sites, helping facilitate important social bonds by watching videos together, singing along to music, and discussing online content together. The policies and settings of each access site differently enabled the social benefits of digital leisure. The findings contribute to digital inequality research on the leisure divide by illustrating the outcomes for social wellbeing and the importance of local insitutions in shaping leisure uses and outcomes. The value that disadvantaged internet users place on digital leisure and its potential social benefits calls for a reconsideration of how activities are prioritized in inclusion scholarship and efforts.

Library Adoption and Use of GIS as an Information Sharing Tool during the Covid-19 Pandemic

During the Covid-19 pandemic, libraries closed their physical facilities, offered shorter hours, rearranged and removed furniture, shifted to distance service provision, and used geographic information systems to support information sharing. For several decades, library and information studies have used geographic information systems for multiple purposes, and this occurred more than ever during the Covid-19 pandemic. This research investigated different ways libraries and library agencies have been using geographic information systems to support information and resource sharing during the Covid-19 pandemic. The overarching goal was to demonstrate how libraries provide value to local communities and society. Interview research identified multiple mapping projects undertaken either in relation to or during the Covid-19 pandemic, including maps depicting public access to Wi-Fi Internet, library building status, inter-library loan receiving and sending status of libraries, and library usage data, as well as a state Covid-19 data dashboard. Interviewees reported using geographic information systems for ease of use, interactive data displays, comparing multiple data points, increasing engagement and awareness, tailoring services, and currency of reporting. Now that they have made some maps and seen how helpful the maps are for access, interviewees had many ideas for expansion of new mapping projects going forward.

Etiyopya'nın Somali'den Sınır Tanıma Arayışı: Kısa Bir Tarihsel Analiz

The frontier acknowledgment quest of Ethiopia towards the Somalia Republic was and continued to be one of unending diplomatic strain in African politics. The acknowledgment quest of Ethiopia was recurrently engulfed by the counter self-determination quest of Somalia Republic. Apparently, the differing stance on colonial agreements, the active role of the military on the foreign policy direction of Somalia; the discovery of natural gas and oil on the controversial frontier area, Ogaden; along with headstrong political thought frustrated the quest of Ethiopia for frontier recognition. This article intended to chart a new insight for the frustration of the much-anticipated frontier acknowledgment quest of Ethiopia in the face of Somalia Republic, mainly paying particular attention to differing stance on colonial agreement, hegemonic computation and the issue of self-determination vs. frontier acknowledgment. In the process of analysis, untapped archival documents from the Ethiopian National Archive and Library Agency (ENALA) together with secondary works of literature are employed.

Continuing education & professional development programmes/resources for library professionals

The paper aims to bring out the resources one can required to keep abreast of the latest trends and information within the field of library science. To maintain excellent service delivery, library and information professionals should continue to develop their knowledge and skills in this ever changing and complex information environment. Professional development is universally recognized as an imperative for on-going effectiveness. The present paper encompasses professional development and continuing education programmes and resources run by various library agencies at both national and international level. Keywords: Professional development, Continuing education programmes (CEP), Library professionals, Continuous learning, Training programmes, Career development.

Positing a schema of measurable outcomes of cultural engagement

The cultural sector (arts, heritage and library agencies) receives increasing demands to articulate and evaluate outcomes of its work. These demands are challenging because of pervasive conceptions that the intangible nature of cultural activities makes them inherently unmeasurable, while their ‘intrinsic’ properties render them essentially valuable. This article addresses this challenge in positing a schema of measurable cultural outcomes of cultural engagement developed through literature analysis and an iterative Delphi-style stakeholder consultation. The outcomes are as follows: creativity stimulated; aesthetic enrichment experienced; knowledge, ideas or insight gained; diversity of cultural expression appreciated; and sense of belonging to cultural heritage deepened.

Peran Dinas Perpustakaan dan Kearsipan Aceh dalam Rehabilitasi dan Rekonstrusi Pembangunan Perpustakaan Pasca Tsunami Aceh

At the end of the year, December 26, 2004, the world was shocked by a tectonic earthquake and tsunami wave in Aceh province with 8.9 magnitude on the Richter Scale. It destroyed almost all of aspects, including psychological, social, cultural, economic, and infrastructure. The Archives and Library Agency of Aceh were also devastated by the tsunami tantrums, even though the library was not badly damaged. There is a lot of infrastructure reconstruction in Aceh, including the agency of the Archives and Library which carries out reconstruction and rehabilitation actions. It is hoped that the Aceh National Archives and Library Board will be able to get up and running as usual after the tsunami, although it takes time to realize these desires. This was clearly supported by the government through the reconstruction regulation of the Aceh Library building. This study aims to examine the extent of the role of National Archives and Library to carry out initial library revitalization to support the recovery effort. Although this study only provides an initial estimate of damage which is a natural indication. Indications are generally serious effects like an impact on the recovery of various sectors. The result from Interviews conducted by researchers was found that the development of library and maintenance infrastructure cannot be done alone, but they must build the cooperation each institutions, both by government agencies (central and regional), NGOs (local and abroad), as well as international organizations and other countries.

Pengaruh Kompensasi, Gaya Kepemimpinan dan Motivasi Kerja Terhadap Kinerja Pegawai pada Badan Arsip dan Perpustakaan Provinsi Aceh

This study aims to determine the effect of compensation, leadership style and work motivation on employee performance in the Archives and Library of Aceh Province. This research was conducted at the Archive and Library Agency of the Province of Aceh, with the object of research being the effect of compensation, Leadership Style and work motivation on employee performance at the Archive and Library Board of the Province of Aceh. This analysis is based on data obtained from 181 population determination of the sample in this study using the Slovin formula, which is 44 people sampled. In this study, the data analysis method used is multiple linear regression analysis methods (Multiple Linear Regression) which are processed with the SPSS (Statistical Product and Service Solution) program. The results of the study based on the F test (simultaneously) obtained an F-count of 24.196 while the Ftable at a significant level α = 5% was 3.225. This shows that Fcount> F table, with a significance level of 0,000. The results of this calculation can be drawn a conclusion that accepting the null hypothesis, meaning that the compensation variable (X1) leadership style (X2) and work motivation (X3), jointly have a significant effect on employee performance at the Aceh Provincial Archives and Library Board. This means that overall respondents agreed to the indicators examined, thereby affecting the performance of employees at the Aceh Provincial Archives and Library Board. While partially from the three variables examined, it turns out that the compensation variable (X1) which has a dominant influence on employee performance at the Aceh Provincial Archives and Library Agency, because the regression coefficient is greater than the other variables. Keywords: compensation, leadership style, work motivation, employee performance.

Some Aspects of Social Organization and Indigenous Resource Management Practices in Awi Zone, Amhara National Regional State (ANRS), Northwest Ethiopia

The people of Awi have succeeded in preserving their age-old traditions that are handed down from generation to generation. Traditional social organizations and labor exchanging forms, aimed at mutual aid and close cooperation either in pleasure or grief are among the many traditions. In Awi farm land and soil fertility management systems employ three major types of strategies in order to manage the organic matter and chemical fertility of the cultivated soils: Mixed cropping rotational cropping and indigenous organic practices. Irrigation is the artificial application of water to soil for the purpose of crop production. The major purpose of this paper is, therefore, to bring out the traditional social organizations and labor exchanging forms that have been practiced in Awi. It also attempts to assess and analyze the indigenous soil fertility management systems as well as the indigenous managements of river waters for irrigation. In the course of the study, I have depended mainly on primary and secondary sources, as well as oral informants, and archival materials. For archives, I have used Debre Markos University Archive Center, Addis Ababa National Archives and Library Agency, Institute of Ethiopian Studies of Addis Ababa University and Awi Zone Agriculture Office. Indeed, gathering oral information from knowledgeable individuals through interviews was another important source data for the research. The interview was effectively addressed by qualitative approach through purposive sampling method. In the interview semi structured interview questions were designed for acquiring valuable information about the study. The age and the ability to remember the past events and the level of participation in the local affairs were given emphasis for the selection of informants. The data which I collected from oral sources were crosschecked with archival and secondary sources before interpretation. Thus, the consideration of the land tenure system and the social structure as well as taxation system in Agaw Meder (presently Awi Zone) helps to study and investigate not only the study area but also to comprehend other areas regarding the issue. Keywords : Indigenous Resource Management, Wubiri, Wonfel, Soil-fertility, Irrigation DOI: 10.7176/JCSD/56-04 Publication date: February 29 th 2020

Digital Culture Development of the Library Agency of East Kalimantan Province : An Autoethnography Note

The libraries must be able to transform into a digital library so they can build a digital society and serve the digital generation. Problems occur when the library itself fails to develop the digital culture of its employees which results in the failure of transformation into a digital library. This article is an experience in undergoing and observing the efforts of the Library of East Kalimantan Province to transform itself into a digital library. This effort has lasted until now, where one of the obstacles is that most employees are digital immigrant generations. Data collection was done by remembering and writing down the process from 1992 to the present. The analysis process was employed by looking at every meaning of the writing in the diary (content analysis). In 2015, The Library Agency of East Kalimantan Province of Indonesia obtained an A rating in the management of digital libraries from the National Library of Indonesia. There are three factors that need to be considered in the transformation effort, namely formal and informal education for employees, leadership, and employee mental development. This article is beneficial for government institutions in facing the constraints of transformation into digital libraries, especially dealing with employees who are mostly immigrant digital generations.

Rural public library assets: A multi‐classification study

ABSTRACTRural public libraries hold economic, cultural and social capital assets in trust for their communities. This study combines public data provided by the Institute of Museum and Library Services, the United States Department of Agriculture and the United States Department of Health and Human Services to (1) conduct a multi‐classification study of rural public library assets to reveal differences in asset structures, (2) explore the implications of those differences on rural public library agency in the context of community development initiatives, (3) investigate differences in rural public library asset structures over time and (4) comment on sustainability issues surrounding those asset structures. Initial results indicate that even the smallest, most remote rural public libraries are positioned to ignite the creation of new community assets while connecting their communities to external revenue sources.

ANALISIS OTOMASI SEBAGAI PENGENDALI PENGURUSAN SURAT DI SKPD PROVINSI JAWA TENGAH

This study aims to determine how much influence the ease of automation as obtaining affect SKPD Central Java Province in dealing with the maintenance of the letter. The research method used by the population approach is to record the entire SKPD and the Bureau which were in Central Java Provincial Government totaling 58 institutions using the questionnaire Likert scale with 5 levels. From the results of the questionnaire as many as 67 questions were sent to 58 SKPD and Bureau in Central Java province early October 2016 as respondents were closed and processed data on October 12, 2016 responded to 54 respondents. 43 respondents answered by stating the name of the letter along with the name board SKPD / bureau, 7 respondents answered the questionnaire anonymously board letter and name of SKPD / bureau, 4 respondents did not answer the questionnaire (just send a blank questionnaire returned). One respondent issued from the population because they are outside SKPD / Bureau of Central Java province. So the data is processed with valid there were 42 respondents with identity and 7 respondents without identity.. The data is processed directly by the facility GOOGLE FORMS once used to distribute the questionnaire to all (58) SKPD / Bureau. Board letter understand and implement the decision of the Head of Archives and Library Agency Central Java Province No. 048/2143 of 2008 on Guidelines Active Archive Applications . Board letter so requires the availability of a computer and a scanner in the execution of works. Board felt the letter simply performing the task with an active archive applications. Board letter ease of control felt the existence of the letter in the execution of work, decision of the Head of Archives and Library Agency Central Java Province No. 048/2143 of 2008 on Guidelines Active Archive Applications To have equal legal force, efforts to regulation. Computer and scanner devices required in the implementation of the maintenance of the letter in SKPD. the need for reward for the management letter.

Text Emendations in Ethiopic Manuscript NLM 27 (National Archives and Library Agency, Addis Abeba)

The paper investigates the phenomenon of textual corrections in Ethiopic manuscripts at the example of some cases documented in the collection of the National Archives and Library Agency, Addis Abeba. The case-study of the MS NLM 27 (Pauline Epistles) is presented more in detail.

The evolution of Global Libraries’ performance measurement and impact assessment systems

Purpose – The purpose of this paper is to describe the evolution of a common approach to impact assessment across the Global Libraries (GL) portfolio of grants. It presents an overview of two systems, the Performance Metrics (PMs) and the Common Impact Measurement System (CIMS). By providing a standard set of definitions and methods for use across countries, these systems enable grantees to collect data that can be compared and aggregated for the purpose of collective learning, improvement, accountability, and advocacy. Design/methodology/approach – The PMs offer a standard methodology to collect library project performance management data, whereas the CIMS is a standard survey of public library users. The paper describes how the PM and CIMS data are being visualized and used, with examples of findings and lessons learned. Findings – The paper cites examples of the type of PM and CIMS data available, with a focus on employment, gender, and case studies from Botswana and Indonesia. These highlights illustrate how libraries’ user demographics differ from other types of public internet access venues and how libraries can contribute to strong employment and growth. Research limitations/implications – The measurement systems rely on different partners collecting data for the same metrics across different countries; while each grantee adheres to a standard methodology, small procedural, and methodological differences are inevitable. Future research could focus on conducting similar studies elsewhere, outside the cohort of countries in the GL portfolio of grants. Practical implications – The paper offers insights and lessons for library agencies or institutions interested in implementing a common measurement system. Recognizing that few library projects have the resources to track a comprehensive set of indicators, a case study is presented about how smaller initiatives can adapt these systems to their needs. Social implications – The indicators described in this paper enable public libraries to shift their focus from services provided to the outcomes they help individuals and communities realize, potentially increasing the potency of their programming and advocacy. Originality/value – Common measurement systems are not new, but their application in the public library field is novel, as is the Data Atlas, a platform grantees use to compare results across metrics, track progress, and conduct advocacy.

A strategic diversity manifesto for public libraries in the 21st century

Purpose– The purpose of this research-based philosophical piece is to present a progressive manifesto for public libraries in the 21st century to address gaps in embracing diversity in its holistic dimensions and representing such information in their strategic planning and web documentations.Design/methodology/approach– Content analysis of public library websites in the USA informed the development of a Strategic Diversity Manifesto that includes the “who”, the “what” and the “how” components to describe and discuss diversity-related matters in their strategic planning and web representations.Findings– The Strategic Diversity Manifesto provides a mechanism for individual public library agencies, in their localized context and environment, to strategically inquire, describe, discuss, reflect, analyze and translate into concretized actions their picture of diversity as grounded in the reality of their representative communities.Originality/value– The Strategic Diversity Manifesto presents a more a comprehensive and consolidated picture of diversity beyond isolated strategies seen in past efforts. It is a broader level of analysis and “picture painting” of the agency’s context, which may not be as detailed as compared to other modes of description, though as a result, it is more holistic instead of fragmentary. The aim is first and foremost to provide a basis for reflective thought and discussion.

The circular continuum of agencies, public libraries, and users: A model of e-government in practice

When e-government first became a viable solution to the dissemination of government information, experts believed that the rise of direct government-to-citizen (G2C) services would improve government transparency, foster civic engagement, and offer new and innovative service possibilities. It soon became clear, however, that not all users received the type of information, instruction, or services that they needed through this arrangement, giving rise to the need for an intermediary in this continuum of interaction. Increasingly, public libraries fulfill this role. Instead of direct government-to-user interaction, government information and services flow through channels from agency to public librarian to user, from user back up to agency, and from agency to user to public librarian. Based upon research conducted in collaboration with public libraries, government agencies, state library agencies, and a national library association in the United States, this paper expands on the idea of these multiple pathways of information and services, offering a practical model of e-government.