Patient arrivals at a hospital typically occur in clusters and the arrivals count data exhibits over-dispersion. To model these characteristics, the Lévy-type processes based on Poisson-stopped sum distributions are proposed as alternatives to the non-homogeneous Poisson process (NHPP), a popular model for hospital arrivals. The arrival rate for the NHPP is a deterministic function of time that does not account for arrivals in clusters while the genesis of Poisson-stopped sum distributions arises from modeling event clusters. Data on daily scheduled patient arrivals over 15-minute intervals collected from a Malaysian public hospital were used to illustrate the application of the Levy-type processes in healthcare management. It is shown that the proposed Lévy-type negative binomial and Lévy-type Thomas processes fit the data better than the NHPP. In addition, the Levy-type processes are computationally simpler and hence, it is envisaged that they will be potentially useful for implementation in staff scheduling and resource allocations.