Levels Of Management Performance Research Articles

Research on cross-city emergency management collaboration mechanism in major emergencies: insights from a knowledge management perspective

Purpose Based on the perspective of knowledge management, this study aims to discuss how to build cross-city emergency management collaboration mechanism in major emergencies and explore the important role of knowledge management in emergency management collaboration. Design/methodology/approach Based on the theoretical analysis of knowledge management and the typical case study of cross-city emergency management collaborative rescue, this study provides an in-depth analysis of how these cities achieve high emergency management performance through multidimensional and multilevel knowledge collaboration, thus revealing the mechanism of knowledge transfer, integration and sharing in achieving high emergency management performance. Findings Through analyzing typical cases, this study finds that building a smooth mechanism for multichannel emergency rescue information can promote the diversification of knowledge transfer methods, building a platform-based integration mechanism for emergency rescue information can enhance knowledge integration capabilities and building a linkage mechanism for emergency rescue materials between cities can promote knowledge-sharing level, thereby improving emergency management performance level. Research limitations/implications This study has great significance for how to build cross-city emergency management collaboration mechanism in the digital era. In the future, the authors need to further discuss the following two aspects in depth: research on the impact of cross-city emergency management collaboration mechanism on improving the knowledge management capabilities of government emergency management departments; and research on the impact mechanism of knowledge management capabilities on city resilience. Originality/value Through case analysis of cross-city emergency management collaborative rescue for major emergencies in China in recent years, this study proposes three specific strategies for cross-city emergency management (smooth, integration and linkage mechanisms) and reveals that these three strategies are essentially aimed at improving the government’s knowledge management level.

Modeling Adaptive Performance of the Academics in Selected Public Universities in Eastern Philippines during the COVID-19 Pandemic

The COVID-19 crisis has prompted the implementation of new measures aimed at containing the virus, given its potential health threats to humanity. Studies indicate that the stringency of these policies is associated with a country’s performance in managing the pandemic. However, the literature still needs more coherent evidence on the relationship between policy stringency, COVID-19 management, and corruption perception, and thus, warrants further investigation. This study used data mining on publicly available datasets from 96 countries worldwide, which include Transparency International’s corruption perception index, COVID-19 stringency measures from the University of Oxford’s Blavatnik School of Government, and COVID-19 management performance scores from the Lowy Institute. The researchers applied clustering techniques to group nations with similar characteristics and mediation analysis to explore the relationship between a country’s corruption perception and its COVID-19 stringency concerning its management performance. Findings revealed four clustered countries. Fourteen countries with less stringent policies and highly transparent tend to manage COVID-19-related indicators better. Thirty-six countries were imposing stricter policies with low scores in the corruption perception level inclined to have lower COVID-19 management performance. Forty-five countries with average stringency and corruption perception levels have average COVID-19 management performance. Meanwhile, the mediation results proposed no mediation effects of the corruption perception on the association of the policy severity and the COVID-19 management performance level of the 96 countries and all clustered countries. With these findings, this study hopes to enlighten policymakers to review the strictness of their policies, as it posits an inverse effect on the COVID-19 management performance of a country.

Construction of Economic Management Performance Model of Mining Enterprises under the Background of Supply-side Reform

The proposal of supply-side structural reform measures has ushered in new development opportunities for mining enterprises in the bottleneck period. As a result, a model for evaluating the economic management performance of mining firms at the new performance level must be established. This paper suggests an assessment model for the economic management of mining firms against the backdrop of supply-side reform in light of this. This study reasonably incorporated financial and non-financial performance indicators, constructed the Economic Management Performance (EMP) evaluation index system of mining enterprises, and created an economic management performance evaluation model of mining enterprises based on the BP neural network and analytic hierarchy process. The study selected the relevant data of five mining companies A, B, C, D, and E from 2017 to 2022 as the research object, verified the effectiveness of the model, and analyzed the performance evaluation results of the companies. The research results show that the model constructed in this study can evaluate the economic management performance level of enterprises within a reasonable range (the mean relative error is 1.98%). Since 2017, the comprehensive performance level of these five mining companies has gradually declined. But thanks to the supply-side reform, the comprehensive performance has gradually recovered after 2022 and among the five mining companies, company A has always been at the performance level way ahead. Overall, the model developed in this research has strong operability and practicability and can be utilized more effectively to forecast the mining industry’s potential for future growth.

Mediation Effect of Corruption Perception on COVID-19 Stringency and Management Performance

The COVID-19 crisis has prompted the implementation of new measures aimed at containing the virus, given its potential health threats to humanity. Studies indicate that the stringency of these policies is associated with a country’s performance in managing the pandemic. However, the literature still needs more coherent evidence on the relationship between policy stringency, COVID-19 management, and corruption perception, and thus, warrants further investigation. This study used data mining on publicly available datasets from 96 countries worldwide, which include Transparency International’s corruption perception index, COVID-19 stringency measures from the University of Oxford’s Blavatnik School of Government, and COVID-19 management performance scores from the Lowy Institute. The researchers applied clustering techniques to group nations with similar characteristics and mediation analysis to explore the relationship between a country’s corruption perception and its COVID-19 stringency concerning its management performance. Findings revealed four clustered countries. Fourteen countries with less stringent policies and highly transparent tend to manage COVID-19-related indicators better. Thirty-six countries were imposing stricter policies with low scores in the corruption perception level inclined to have lower COVID-19 management performance. Forty-five countries with average stringency and corruption perception levels have average COVID-19 management performance. Meanwhile, the mediation results proposed no mediation effects of the corruption perception on the association of the policy severity and the COVID-19 management performance level of the 96 countries and all clustered countries. With these findings, this study hopes to enlighten policymakers to review the strictness of their policies, as it posits an inverse effect on theCOVID-19 management performance of a country.

The Effect of Principal Management Performance and Working Climate on Teacher Performance through Work Motivation of Elementary School Teacher in Awayan District

Teacher performance is the work accomplished by a teacher in the completion of the specified responsibilities. The purpose of this study was to examine the direct and indirect effects of principal management performance, work climate, and work motivation on the performance of elementary school teachers in the Awayan District. This study is quantitative correlation research. Using proportional random sampling technique, 112 respondents were selected as research samples from the population of 156 teachers. Data is collected by using a questionnaire instrument and it is analyzed by utilizing descriptive analysis, classical assumption test, multiple linear regression analysis and path analysis. The findings of this study indicate that the variable regression value is a positive number, such as the regression coefficient of principal management performance on teacher performance (X1-Y) of 0.583, the regression coefficient of principal management performance on teacher work motivation (X1-Z) of 0.533, the climate regression coefficient of school work on teacher performance (X2-Y) of 0.412, and the regression coefficient of work climate on work motivation (X2-Z) of 0.659. This study concludes that principal management performance, work climate, and motivation have direct and indirect effects on the performance of elementary school teachers in the Awayan District. It is suggested to school principals and teachers to sustain high levels of management performance, climate, and teacher performance. Other researchers may examine other variables that can affect teacher performance.

Using System Dynamics Method to Measure Project Management Performance of Local Government Agencies

Measuring project management performance is complex and requires tools to capture the dynamic nature of the processes involved. Since the conception of system dynamics in the 1950s, the method has been used to solve complex projects. Project management possesses dynamic characteristics that involve planning, human resources, implementation, and control elements; thereby, using system dynamics to measure project management performance is a realistic approach. A research study was conducted using system dynamics to develop project management performance measures to capture the complexity of the process in local government agencies. The research approach considers measuring project engineering management performance as a holistic system influenced by leadership involvement, project management processes, and project engineering manager’s ability. The Zachman architectural framework was used to develop the project-management performance system’s ontology as the system dynamics model’s foundation. A case study was conducted for three cities with local government agencies to better understand the model components and factors that influence performance. Leadership involvement, project management processes, and project manager abilities were identified as critical factors that influence the project management performance level. To validate the results of the case study, the project management performance was further studied for the City of El Paso in terms of capability, capacity, and maturity level. The research study concluded that system dynamics is a feasible method and effective tool to measure management performance for engineering projects at local government agencies.

NPL sebagai Pemoderasi Faktor-Faktor yang Mempengaruhi Audit Delay

This study aims to analyze the factors that influence audit delay in banking companies with the variables of management performance level, liquidity, complexity of company operations and reputation of audit firm with non-performing loans as moderating variables. The population in the study amounted to 43 banking companies listed on the Indonesia Stock Exchange for the period 2015-2019. Sampling was carried out by purposive sampling method which resulted in 28 samples during the 5 years of the study with a total of 140 units of analysis. The data analysis method uses moderation regression of absolute value difference. The results show that the level of management performance and KAP reputation have a negative effect on audit delay, while the liquidity and complexity of company operations have no effect on audit delay. Then non-performing loans are able to weaken the level of management performance, but are not able to weaken the liquidity and complexity of the company's operations due to audit delay. The conclusion in this study is that the higher the level of management performance, the shorter the audit delay, so the possibility of delay in audit reports is less likely  

Evaluating the Application of Lean Six Sigma in the Creative Industry: The Case of a Spanish Company in an Islamic Country

The presence of cultural, creative and experiential projects in several Islamic countries evidences that the characterization of their main dimensions in diverse operational processes is a very interesting research question. From a comparative perspective, the application of Lean Six Sigma in the context of cultural institutions and organizations shows the usefulness to intervene on certain variables at different levels of management performance. This paper aims: 1) to describe the characterization of Lean Six Sigma as a set of techniques providing positive outcomes in the creative industry; and 2) to evaluate empirically the main dimensions for success of these core processes at a museum in an Islamic country. Firstly, this research describes a review of those approaches and secondly a rigorous managerial process is presented and validated. The results and conclusions of this research are relevant in decisions of cultural policy, but also on the operational practice and management theory in the scope of this study.

Knowledge management as a tool for improving business processes: an action research approach

Purpose: The aim of this study is to investigate the importance of Knowledge Management as a tool for improving business processes in a different context from the industrial organizations, as an archaeological museum.Design/methodology/approach: Using data collected from the National Museum of the Sultanate of Oman in Muscat, a methodology for analysis and improvement of processes (the Business Cycle Management Process, CMP) is designed and validated. This application is described as an eight phases process based on Six Sigma DMAIC. The model has a characteristic "P" shape.Findings: As the results obtained by the process improvement initiative show, we highlight the relevance of the improvement in all aspects regarding the security in showcases in that context.Research limitations/implications: The complexity of implementing indicators and the partial vision of the project as data were only obtained from a part of one of the companies involved in the construction of the museum. An important implication of this paper is in order to present a methodology to improve the museum processes focusing on the reduction of errors and also adding value for the visitors.Practical implications: The relevance to intervene on certain relevant variables at different levels of management performance is verified.Social implications: Improving the quality of leisure services in order to the identification of certain challenges regarding the nature and competitiveness of cultural services.Originality/value: The current work has served as a repository of knowledge applicable to new similar projects, in which to take into account the peculiarities of each case and in particular the level of quality demanded by the client in a cultural context. It is important to take into account the degree of avoidable dissatisfaction (number of solvable problems that would lead to dissatisfaction), the opportunity for improvement, the reduction of operational waste and the need for coordination.

Evaluating the performance of recycling cooperatives in their operational activities in the recycling chain

In developing countries, recyclable material collectors cooperatives are presented as a public policy model for managing urban solid wastes with recyclable potential (MSWRP). They are a fundamental part of the resources recovery chain. Thus, this study proposes a method to help analyse the management performance of cooperatives in their operational activities in the recycling chain (OARC): in waste collection management, in production management, in waste marketing management, and as an instrument of social inclusion, income generation and MSWRP reduction. To exemplify the application of the method, longitudinal research was carried out on some characteristics of cooperatives based in a medium-sized city in Brazil. For data treatment, the DEA-SBM models, Tobit regression and the Kruskal-Wallis test were used. The results indicated that cooperatives are heterogeneous, with different levels of management performance and administrative organisation. This presents communication difficulties and creates disparities in the rent paid by the collection centres for the collection trucks. In some cases, cooperatives are organised with separate administrative sectors, while in others all administrative functions are performed by the president. The results also indicated the need for maintenance and an increase in public actions to integrate the cooperatives and waste collectors with the aim to guarantee greater control in the collection, production and commercialisation of MSWRP. This is important as improvements in cooperatives’ management performances in their OARC are fundamental to their survival and the improvement of their members’ quality of life.

경남 일부지역 학교급식 조리종사자의 위생지식과 위생관리 수행도의 관계 분석

본 연구는 학교급식소 조리종사원의 위생지식과 위생관리 수행도 간의 관계를 분석하기 위하여 수행되었다. 2011년 5월 13일부터 6월 10일까지 창원시 진해구에 소재하고 있는 초·중·고등학교 32개 학교의 조리종사원을 대상으로 300부의 설문지를 배부하여 총 276부가 회수(회수율 92%)되어 최종 분석에 사용되었다. 본 연구의 결과는 다음과 같다. 첫째, 조리종사원의 위생지식의 평균 점수는 16.60점(20점 만점 기준)이었다. 조리사 자격증 유무(P<0.05), 학교형태(P<0.001), 일일 급식횟수(P<0.001)에 따라서는 위생지식이 차이를 보여 조리사 자격증이 있는 집단이 위생지식 수준이 높았으며, 고둥학교의 위생지식 수준이 초·중학교의 위생지식 수준보다 높았고 하루 2·3식을 제공하는 학교가 1식 제공하는 학교보다 위생지식 수준이 높았다. 둘째, 전체 위생관리 수행도는 4.77점(5점 척도 기준)이었으며, 영역별로는 교차오염(4.88)> 배식관리(4.83)> 채소소독관리(4.81)> 세척관리(4.77)> 냉장·냉동관리(4.72)> 개인위생 관리(4.69)의 순으로 나타났다. 그리고 조리사 자격증 소지 여부(P<0.05), 1일 학생 급식인원수(P<0.001), 일일 급식횟수(P<0.05)가 전체 위생 관리 수행도에 영향을 미치는 것으로 분석되었다. 즉 조리사 자격증을 소지한 집단이 미소지 집단보다 위생관리 수행도가 높았으며, 1일 학생 급식인원수 701~1,100명인 집단이 700명 이하인 집단보다 수행도가 높았고, 1일 급식회수가 2·3식인 집단이 하루 1식을 제공하는 집단보다 수행도가 높았다. 셋째, 위생지식과 위생관리 수행도의 관계 분석 결과 우선 위생지식 점수 수준이 높은 집단의 위생관리 수행도가 평균 4.85로 나타나 위생지식 점수 수준이 낮은 집단(4.66)에 비해 위생관리 수행도가 더 높음을 알 수 있었다(P<0.001). 또한 위생지식은 위생관리 수행도와 정적인 상관관계를 가지는 것으로 나타나 위생지식이 높은 조리종사원이 위생관리 수행도가 높다는 것을 알 수 있었다. 위생지식이 위생관리 수행도에 미치는 영향을 분석하기 위해 회귀분석을 실시한 결과 회귀모형의 설명력은 17.6%로 회귀식은 통계적으로 유의한 것으로 분석되어(P<0.001) 위생지식이 위생관리 수행도에 유의한 정(+)의 영향을 미치는 것을 알 수 있었다. 즉 학교급식 조리종사원의 위생지식이 높을수록 위생관리 수행도가 높아지는 것이다. 본 연구 결과를 근거로 하여 다음과 같은 제언을 하고자 한다. 첫째, 조리사 자격증이 있는 경우와 일일 배식횟수가 2·3식인 조리종사원의 위생지식이 높게 나타났으므로 조리사 자격증이 없는 경우와 배식횟수 1식인 종사원에 대한 교육이 좀 더 집중적으로 이루어져야 할 것이다. 둘째, 급식위생에 있어 제일 중요하다고 강조한 개인위생 영역이 다른 영역보다 수행도가 낮게 나타났으므로 향후 경남지역 학교급식 조리종사원 대상 위생교육 시 개인위생에 대한 비중을 높여야 할 것이다. 셋째, 조리사 자격증이 없으며, 학생수가 적고 일일 배식횟수가 적을수록 위생관리 수행도가 낮게 조사되었으므로 이들을 위한 반복적인 위생교육이 이루어져야 할 것이며, 동시에 심도 있는 연구를 통해 낮은 수행도의 원인을 밝혀 개선시켜야 할 것이다. 넷째, 위생지식이 위생관리 수행도에 영향 미치는 것이 밝혀졌으므로 향후 지속적이고 반복적인 위생교육의 실시를 통하여 학교급식 조리종사자의 위생지식 수준의 향상이 이루어질 때 궁극적으로 위생관리 수행도의 향상을 기대할 수 있을 것이다.

Empirical Analysis of Cultural Effect on Purchase Behavior of Indian Consumer

Emotional intelligence is essential factor responsible for determining success in life and psychological wellbeing seems to play an important role in shaping the interaction between managers and employees in their work environment. This study is undertaken to understand the performance level of managers and employees in educational administrations of Iran, the study focuses on understanding the emotional intelligence of the managers and employees and its link to their performance level on the job. Little research to date has examined how emotional intelligence influence manager-employee performance in organizations settings. Data (N=155) for this study were collected through questionnaires that participants were managers and employees of educational administrations of Iran Building on top of emotional intelligence theory, this paper explores how emotional intelligence manager and employee are influenced by performance. Today’s environment is global and very complex, and the association between emotional intelligence and performance in establishments of Iran remains an important area of worry for managers and employees' globally. Emotional intelligence is crucial factor for organization's performance and growth and plays an important role in performance of today’s competitive organizations. The findings of the study indicate that emotional intelligence has a positive impact on the performance level of the managers and employees in educational administrations of Iran.

Emotional Intelligence and Job performance: A Comparative Analysis

Subject to the highly increasing competition in almost all sectors especially in the service sector, the analysis of emotional intelligence competency and job satisfaction of employees has become one of the most crucial research subjects nowadays to get the highest productivity from employees in almost all levels of the company. This study was undertaken to understand the emotional intelligence and performance level of employees of two power sectors of Odisha, i.e., the Odisha Power Transmission Corporation Limited (OPTCL) and the Odisha Hydro Power Corporation (OHPC). This study focuses on understanding the emotional intelligence of the different categories of employees, i.e., managers and supervisors and its link to their performance level on the job. The findings of this study indicate that emotional intelligence has an impact on the performance level of managers and supervisors.

대구.경북지역 학교급식 식재료 납품업체 생산직원의 위생관리 실태조사

The purpose of this study was to investigate factory workers` knowledge of sanitation management of school foodstuffs and sanitation practices. A questionnaire that identified employees` food safety sanitation management knowledge and practices was developed based on a review of literature. Subjects consisted of 221 factory workers employed at 34 factories in the Daegu and Gyeongbuk areas. Almost half of the factory workers were 40~49 years of age (45.7%), 34.8% had 1~3 years of work experience, 62.4% of the respondents received food safety education 1~2 times a month and 75.1% of the respondents were satisfied with sanitation education. However, the total score for factory worker sanitation knowledge was low: 4.63/9. Sanitation performance was self-evaluated using a Likert 5-point scale. The total mean score for the factory workers` sanitation performance was 4.63/5. Satisfaction level and the amount of sanitation education, application of sanitation knowledge, attitude regarding sanitation management, and sanitation management performance level were significantly high among workers employed in a HACCP certification facility (p

Food Sanitation Management at Foodservice of Correctional Institutions in Korea

The purpose of this study was to investigate the equipment ratio of sanitary facility/equipment as well as the sanitary management performance level at foodservice of correctional institutions in Korea. For this purpose, a total of 47 questionnaires were distributed to dietitians working at correctional institutions during the period from March 20th to May 18th of 2008. A total of 38 questionnaires (response rate 81%) was analyzed using SPSS (windows ver. 14.0). The majority of the respondents were females (65.8%), 35 years or older (55.3%), with 7 years or longer experiences (65.8%), and with education level of university or higher (60.5%). Among the institutions, 39.5% had less than 500, 28.9% had 501 or more but less than 1,200, and 31.6% had 1,201 or more inmates. The equipment ratio of the sanitary facilities/equipment was 49.7%, which was relatively low. Most dietitians perceived 'limited availability of facilities and equipment' and 'the lack of support from financing department' as the major barriers in implementing a desirable sanitary system. On the other hand, perceived sanitary management performance was rated by the respondents as being between 2.55 to 4.50 (5-point Likert scale)-'Cleaning hands properly as specified' showed the lowest performance, whereas 'Sampling preserved meals by standard methodology' showed the highest. The results of this study suggest that a sanitary education program designed for inmate food handlers is needed for successful sanitary management.

Emotional Intelligence and Employee Performance as an Indicator for Promotion, a Study of Automobile Industry in the City of Belgaum, Karnataka, India

This study is undertaken to understand the performance level of managers and supervisors at an automobile retailer in the city of Belgaum, the study focuses on understanding the emotional intelligence of the managers and supervisors and its link to their performance level on the job. The findings of the study indicate that emotional intelligence has an impact on the performance level of the managers and supervisors.

Comparison of foodservice management performance level between dietitians and non-dietitians in senior centers using IPA

This study investigated the management importance and performance level of foodservice managers at senior centers. Using the survey, perceived importance and performance levels of seven foodservice management areas were evaluated and analyzed. Data showed the foodservice facilities were being managed by dietitians (61.6%) or non-dietitians (38.9%). The result indicated that overall importance level (3.43) was higher than performance level (3.02) (p<.01). As of the IPA result, dietitians and non-dietitians had different perspectives in terms of managing the eight categories of foodservice areas. The differences in the IPA results between the two groups may reflect bias attributable to the respondents' degrees of knowledge and professional preparation. The research findings could enhance our understanding of importance of hiring professional dietitians to operate foodservice at senior centers and find out which management area should be concentrated for more effective foodservice management.

The impact of reliance on incentive-based compensation schemes, information asymmetry and organisational commitment on managerial performance

This study examines the effects of information asymmetry and organisational commitment on the relation between the extent of reliance on incentive-based compensation schemes and managerial performance. The responses of 109 managers, drawn from a cross-section of Australian manufacturing companies, to a questionnaire survey, were analysed by using a multiple regression technique. The results provide evidence of higher managerial performance for managers with low organisational commitment and a high reliance on incentive-based compensation schemes in high information asymmetry situations. On the other hand, the results show that the performance level of managers with high organisational commitment is unaffected regardless of the degree of information asymmetry and the extent of reliance on incentive-based compensation schemes.