Level Of Consumer Confidence Research Articles

Evaluation of Costumer Attitudes: Attributes Product of Mango Peel Powder

Indramayu is the number one mango fruit producing city in West Java Province. While there has been no handling and processing of home industrial waste. This can cause serious problems in the environment. There is a need for an economic and environmentally based waste management system. One of them solution is processing mango peel waste into GOPE (mango peel) powder, products as a natural food additive to replace essence powder products and synthetic powder for food and drinks. The purpose of this study is to analyze consumer attitudes towards the mango peel powder. Consumer attitude is an emotional expression of consumers that shows whether consumers like an object or not so that attitudes can describe the level of consumer confidence in products or services. Consumer attitudes on mango peel powder product attributes describe what priority attributes are taken into consideration in choosing product. This research is a quantitative descriptive using Fishbein's multi-attribute method. Fishbein's Multiattribute Model can measure consumer attitudes using three components: the level of importance, trust, and attitude evaluation. There are thirty who are consumers have consumed essence powder products in the last two months and selected using accidental sampling . The results of this study indicate that research respondents have a positive attitude towards five attributes of Taste, texture, form, composition, smell and one of them are netral about one attributes: colour.

Direct Democracy and Funding for Public Park and Recreation Services: Consumer Confidence and Support for Greenspace Ballot Initiatives

Maintaining or increasing tax-based allocations is a strategic imperative for many public park and recreation agencies. Some agencies have the capacity to do so by sponsoring ballot initiatives proposing property tax increases in support of operational and capital expenses. In this manuscript we investigate the role of beliefs about the economy in shaping perceptions of such “greenspace ballot initiatives.” Specifically, we examine whether attitudes toward, and support for, greenspace ballot initiatives vary according to an individual’s willingness to buy—operationalized as their consumer confidence. Our results indicate that—independent of income—voters with higher levels of consumer confidence feel more positively toward ballot initiatives that would raise their property taxes to support public parks and recreation, and are more likely to vote in favor of them. We conclude by discussing potential implications for decision makers and future research efforts.

The Influence of Brand Image, Celebrity Endorser and Price Perception pn The Purchase Decision of Yamaha Mio Motorcycles

This research was aimed for knowing: (1) the influence of brand image towards buying decision of brand Yamaha Mio Motorcycle, (2) the influence of celebrity endorser towards buying decision of brand Yamaha Mio Motorcycle, (3) the influence of price perception towards buying decision of brand Yamaha Mio Motorcycle and (4) the influence of brand image, celebrity endorser and price perception towards buying decision of brand Yamaha Mio Motorcycle. This research used quantitative approach by applying survey method. This research used purposive sampling or took the samples based on specific characteristics. The samples of this research were 100 buyers of Yamaha Mio Motorcycle Branch Tanah Kusir Jakarta. Data collection techniques using questionnaires that have been tested for validity and reliability. Data analysis techniques used to answer the hypothesis is multiple regression. Yamaha is expected to keep attention to the level of consumer confidence in selebiriti as representative of Yamaha Mio. To increase consumer confidence for example by increasing the use of celebrities who have credibility and high popularity and favored by many consumers, so that later will form a good image in the minds of consumers of the product and make purchasing decisions.

Membangun Kepercayaan Konsumen di Kota Kupang untuk Berbelanja secara Online Melalui E-Wom dan E-Service Quality

Trust has a very important role in having an impact on consumer loyalty in the competitive environment of e-commerce. Lack of consumer trust can give a negative impression to the electronic word of mouth provided and electronic service quality. The population in this research is all Kupang City residents who have shopped online. The sampling technique used a purposive sampling method, namely a sample of 100 Kupang City residents who had shopped online. The data collection tool uses a questionnaire and the measurement scale uses a Likert scale. The data analysis technique uses structural equation modeling (SEM). The results of the research are that e-service quality has a significant and positive influence on the e-WOM of the people of Kupang City who shop online. E-service quality does not have a significant impact on consumer confidence in Kupang City who shop online. E-WOM has a significant impact on consumer confidence in Kupang City who shop online. Indirectly, e-service quality and e-WOM as intervening variables have a significant and positive impact on consumer confidence in Kupang City who shop online. The advice that can be given is for business people, especially MSMEs in the Kupang City Region, to utilize online media as an online shop to market their business products or services with good electronic service quality, then the electronic word of mouth of the people of Kupang City who shop online will be positive and if electronic word of mouth provides positive information, the level of consumer confidence in Kupang City who shop online is higher, which has an impact on sales turnover.

Halal product awareness and trust from students perspectives: The role of gender

This research aims to investigate the impact of awareness of halal products on consumer trust levels by considering the moderating role of gender. The research method involves regression analysis to evaluate the relationship between these variables. The research sample consisted of 126 respondents randomly selected from the consumer population. The main findings show that awareness of halal products positively and significantly impacts consumer confidence levels. The regression results confirm that the higher the consumer's awareness of the halal product, the higher the consumer's trust in the product. Moderation analysis confirms that female consumers strengthen the positive relationship between awareness of halal products and consumer trust, compared to male consumers.

Analysis of Service Quality, Motivation, and Level of Consumer Confidence in Purchasing Decisions at PT. Aksara Sukses Makmur Medan

This study aims to investigate how customer confidence, motivation, and service quality affect purchases made at PT. Aksara Sukses Makmur Medan. This study is descriptive in nature. Saturated sampling is the method used in this study, with the population and sample consisting of 77 enterprises that are users of PT. Aksara Sukses Makmur Medan. Analysis using multiple linear regression is the statistical technique employed. The findings indicated that customer confidence in purchase decisions, motivation, and service quality were all somewhat influenced. Additionally, it asserts that customer confidence in their purchase decisions, motivation, and service quality are all influenced at the same time. The magnitude of the coefficient of determination is 70% and the remaining 30% is explained by other variables that are not discussed in this study.

The Influence of Digipos Aja Application Product Quality, Price, and Promotion on Customer Satisfaction in Makassar City

Digipos Aja Telkomsel, in carrying out digital transformation, also makes innovations in the digital world, one of which is creating Digipos Aja. Based on Telkomsel's internal data for 2021, there are 532,538 Digipos Aja Telkomsel registrations. This study explores Digipos Aja application product quality, prices, and promotions impact on consumer satisfaction in Makassar City. Methodology, This study employs correlational research that utilizes statistical correlations to describe and measure the relationship between two or more variables with multiple regression method. Finding: This study suggests that all variables have valid values. While the results of hypothesis testing show that partially each variable has a significant influence and simultaneously the variable quality of the Digipos Aja application product, price, and promotion on consumer satisfaction in Makassar City. Which means that the three X variables have a significant influence to variable Y. Conclusion: Product quality, price, and promotion simultaneously affects consumer satisfaction in Makassar City and all of them are statistically significant. The higher quality level of Digipos Aja product subsequently elevate consumer confidence level towards the product. Additionally, with high level of trust for Digipos Aja products, therefore consumers are able to select and create purchasing decisions for these products.

Evaluation of Consumer Attitudes: Attributes of Langsa Hutan Lindung Park Tourism Services

Attitude is a combination of motivation, emotion, and perception of an aspect of an individual's life. Consumer attitude is an emotional expression of consumers that shows whether consumers like an object or not so that attitudes can describe the level of consumer confidence in products or services. Consumer attitudes on tourism service attributes describe what priority attributes are taken into consideration in choosing and visiting tourist sites. The purpose of this study is to analyze consumer attitudes towards the Langsa hutan lindung park tourism services. This research is a quantitative descriptive using Fishbein's multi-attribute method. Fishbein's Multiattribute Model can measure consumer attitudes using three components: the level of importance, trust, and attitude evaluation. There are one hundred tourists who are visiting and selected using accidental sampling. The results of this study indicate that research respondents have a positive attitude towards all fourteen attributes of protected forest tourism marketing services, and two of them are very positive about two attributes: the level of crime rate and the spacious parking lots.

Pelatihan Penentuan “Expired date” Produk Minuman Instan Berbahan Tanaman Obat Pada Kelompok Usaha di Kecamatan Insana Barat

The processing of rhizome plants such as ginger, turmeric, white turmeric and ginger into instant products carried out by three (3) Joint Business Groups (KUB) in the West Insana District area has long been known and has been marketed widely both in TTU Regency and outside the area. (Belu, Malacca and Flores). Products that have been accepted by the public must be balanced with the quality of the packaging, where one of the quality attributes is the expiry date information. Until now, the inclusion of expiration dates on packaging is still based on assumptions/conjectures and not based on scientific studies with accurate calculation methods, so it cannot fully guarantee consumer safety for the products they consume. This community service activity uses lecture and practical methods which are divided into 2 stages, namely stage 1: socializing the importance of including Expired date information on packaging as a form of producer responsibility and this activity is carried out in 4 KUBs in the West Insana District area (KUB Tnoumat II, KUB Lestari, KUB Prima Mandiri and KUB Melati) at the location of one of the KUBs, namely Usapinonot Village, and continued with stage 2 of training in determining accurate product quality in the form of practices carried out at the Laboratory of the Faculty of Agriculture, University of Timor. The result of this activity is an increase in the understanding and knowledge of the medicinal plant rhizome processing community in the West Insana District area regarding determining product thickness accurately and more responsibly to improve product quality and the level of consumer confidence, expand the market and contribute to advancing the regional economy

Single Acceptance Sampling Plan Based on Truncatedlife Tests for the Exponentiated Moment Exponential Distribution With Application in Bladder Cancer Data

Background and Purpose: In statistical quality control, inspecting complete products is very hard due to its cost and time. This research uses a time-truncated single acceptance sampling plan to investigate bladder cancer data for the exponentiated moment exponential distribution. Materials and Methods: A single acceptance sampling plan is used to investigate bladder cancer data when a patient’s remission times following an exponentiated moment exponential distribution. Minimum sample sizes, operating characteristic function, and the associated producer’s risks are obtained and calculated. Results: Minimum sample sizes necessary to ensure a certain mean lifetime for selected acceptance numbers and consumer confidence levels are obtained. The operating characteristic function and the associated producer’s risks are provided. We also analyzed the minimum ratios of the mean life to the specified life. Conclusion: The results show optimal sample sizes decrease when the time to pre-determined mean lifetime ratio increases. Besides, the operating characteristic values of the proposed single sampling plan increase when the ratios of the mean life to the specified life increase.

Double Acceptance Sampling Plan for Odd Generalized Exponential Log-logistic Distribution Based on Truncated Life Test

According to the results of industrial research, product failure time is correlated with fatigue weakness, which is typically produced by repeated stress variations. A double acceptance sampling strategy was presented for shortened life tests where the lifespan of test products follows an odd generalized exponential log-logistic distribution (OGELLD), according to the findings of this study. The minimum sample sizes for the first and second samples are calculated using a producer’s risk of 0.05 to ensure that the actual median life is greater than the specified life at the chosen consumer confidence level. Based on various ratios of genuine median life to stipulated life, we analyzed operational features; we observed that reduced producer risk at the defined level was associated with the lowest median ratios to the specified level. Finally, an illustration is offered to help in the grasp of the suggested framework.

Recession and deflation?

Central bankers are raising interest rates on the assumption that wage-push inflation may lead to stagflation. This is not the case. Although unemployment is low, the labour market is not ‘tight.’ On the contrary, we show that what matters for wage growth are the non-employment rate and the under-employment rate. Both are high and act as brakes on wage growth. By lowering already low levels of consumer confidence, higher interest rates are liable to exacerbate workers’ inability to maintain their real wages by reducing labour demand still further. Furthermore, we argue inflationary pressures have been generated by short-term supply side problems, rather than excessive demand in the economy. Under these conditions, just as in the Great Recession, we anticipate deflation in the near future, coupled with rising joblessness and recession.

The Level of consumer confidence in the implementation of CHSE (Clean, Healthy, Safety, Environment Sustainability) hotel certification during the Covid-19 pandemic in Palembang City, Indonesia

This research identifies and measures hotel consumers' trust regarding the application of CHSE (clean, healthy, safety, and environmental sustainability) in three, four, and five-star hotels in Palembang during the COVID-19 pandemic. CHSE certification is a program from the Ministry of Tourism and Creative Economy of the Republic of Indonesia to increase consumer confidence in reusing hotel services. The study used direct observation techniques in restaurants and distributed questionnaires to respondents. This descriptive-analytic survey uses a questionnaire as a variable measurement scale. The research population is star hotel guests who have received CHSE certification, with a sample of 602 respondents. The study results show that respondents dominated by women, millennials, and generation Z, the choice of visiting 3-star and 4-star hotels, the purpose of visits to carry out tasks and attend events, while the phenomenon of staycation destinations began to grow during the pandemic by 17 percent. Concerning the CHSE, there was a 10.9 percent growth in confidence in implementing the CHSE with the opportunity for Covid-19 transmission. The seriousness of the implementation of CHSE has yet to meet consumers' perspectives, and only three of the thirteen indicators have met consumer expectations with an average value of 83 percent. In addition, there is a shift in consumer considerations in choosing hotels, from consumers sensitive to price and cleanliness factors. In contrast, the CHSE implementation factor has become a consideration of 51 percent of respondents.

APPLICATION OF MULTI FACTOR EVALUATION PROCESS (MFEP) METHOD FOR THE SELECTION OF BUILDING MATERIAL SUPPLIERS ON MAHAKARYA SUKRI PERKASA (MSP) CIREBON

The property sector is growing along with the increasing need for housing by people in Indonesia. Mahakarya Sukri Perkasa (MSP), is one of the companies engaged in property and housing development. Supplier selection is one of the essential aspects that ensure the smooth operation of the company. From January to May 2021, MSP received 10 consumer complaints from 60 housing development units. Consumers complained that the housing that had been built and occupied suffered damage to certain parts after several months of use. One of the causes of damage is that the quality of the building materials used is not good. This happens because when choosing a supplier for the purchase of building materials, the MSP decides on the cheapest price list of goods. If consumer complaints increase continuously, it will of course result in a decrease in the level of consumer confidence which will reduce MSP income. MSPs need a decision support system that can produce detailed supplier recommendations. The calculation method used in this study is MFEP (Multi-Factor Evaluation Process). There are 5 assessment criteria used, namely price, quality, the diversity offered, supplier response, and delivery time. The results of highest Weight Evaluation test results are 0.86 obtained by Cirebon Mega Bangunan (CMB) with an initial weight of 0.6 price factors, quality 1, the diversity offered 1, supplier response 1, and delivery time 0.6.

Governments’ economic support for households during the COVID-19 pandemic and consumer confidence

To combat the adverse consequences of the COVID-19 pandemic, governments have implemented various economic policies. This study examines how different types of government economic support for households are associated with consumer confidence. Utilizing data from 35 countries in the Organization for Economic Co-operation and Development for January 2020–October 2021 and applying panel fixed effect and system generalized methods of moments regressions, we show that higher levels of government economic support lead to higher levels of consumer confidence. The results also suggest that government income support for households has a stronger impact than debt/contract relief on consumer confidence during the pandemic in the full sample. Moreover, we find that debt/contract relief is a more effective policy to boost confidence in emerging economies. Finally, COVID-19 fatalities have a significant negative effect on consumer confidence.

THE ROLE OF ONLINE CUSTOMER REVIEWS IN INCREASING IMPULSIVE PURCHASE OF FASHION PRODUCTS ONLINE WITH CUSTOMER TRUST AS A MEDIATOR

This study purposes to analyze online consumer reviews on impulsive purchases, and with customer trust as a mediating variable. This research was conducted in 2022. The population was consumers who have experiences in shopping online through social media or other online shopping applications in Indonesia. The sample of this research was 400 respondents. Data analysis techniques used the Structural Equation Model (SEM). The data were primary data. Data collection applied a questionnaire. The results of the research conclude three findings: First, online consumer reviews have a significant effect on trust. This means that the more consumers read online consumer reviews, the higher the consumer's trust in the product and the online seller. Second, trust has a significant effect on impulsive buying decisions meaning that the higher the level of consumer confidence in a product, the higher the probability that consumers will buy the product. Third, online consumer reviews have a significant effect on impulsive purchases with trust as a mediator. This indicates that the more consumers read online consumer reviews, the higher the possibility of impulsive purchases, supported by the existence of trust which greatly influences the variables between the two, between online consumer reviews on trust and trust on impulsive purchases.

IMPACT OF INFORMATION ON FOOD PACKAGING ON CONSUMER BEHAVIOUR: TRENDS FOR 2023

Lack of trust is one of the most important consequences of the influence of digital media on consumer. The ease of publishing content without any verification has led to a significant drop in the degree of trust in published information. The proliferation of brands and new products and their need to impose themselves, often with inaccurate information, has accelerated the erosion of consumer trust in „branded” messages. The aim of this study is to explore the levels of consumer confidence in information on the packaging, provided by food manufacturers; and to understand the trends in consumer behaviour based on their relation to provided information.

Analysis of Production Planning Problem in Palembang's Jumputan Industry Using Earlier Deadline First Algorithm

Palembang is one of the big cities that has jumputan cloth as one of its characteristics. Palembang has many areas where craftsmen produce jumputan fabrics, one of which is in the area of Tuan Kentang. Many craftsmen in the area have not used existing technological developments s there are several problems that occur such as in the scheduling process. Scheduling issues are important because craftsmen usually produce fabrics based on the history of the previous year so when there is an order outside the available stock, there are often delays in the order being completed. In this study, researchers took the initiative to solve this problem by analyzing the scheduling process using the Earlier Deadline First (EDF) algorithm. This algorithm serves to help craftsmen determine when each manufacturing process is carried out and helps craftsmen to determine which orders to work on first based on the deadline. The results obtained after the implementation of this algorithm prove that the algorithm can minimize the occurrence of order delays and successfully prioritize which orders should be done so as to minimize the occurrence of delays in orders which creates a decrease in the level of consumer confidence in craftsmen.

Analysing the donor behaviour of a Muslim diaspora in Australia

Diaspora communities are an important source of charitable giving to their original homelands. This study explores a Muslim diaspora's motivations behind donation-giving. A two-year donation dataset of an overseas charity organisation registered in Australia was analysed. Findings show that, overall, donations are significantly related to the prevailing consumer confidence levels (r = 0.4277). However, there was also a strong, inverse correlation (r = - 0.4376) during 2020, suggesting that the plummeting consumer sentiment during COVID-19 did not impact donation revenue. As expected, during periods of religious significance (Ramadan) across both years, donations to the charity increased substantially, with the relative effect of Ramadan calculated as over 800%. This study makes a contribution by providing insights to donor behaviour through the examination of a donation dataset. This study also uses ‘causal impact analysis’ to calculate the effect of Ramadan on donations. Results have implications for the not-for-profit sector in Australia and other countries with Muslim diaspora communities. Limitations and suggestions for future research are also discussed.

PENGARUH CORPORATE SOCIAL RESPONSIBILITY (CSR) TERHADAP CORPORATE REPUTATION, WORD OF MOUTH DAN CUSTOMER TRUST

Pada akhir tahun 2019 yang lalu mulai terjadi pandemi global yang menghantam seluruh dunia, tidak terkecuali Indonesia. Hal ini rupanya turut mempengaruh indeks kepercayan konsumen. Keyakinan konsumen terhadap kondisi ekonomi saat ini melemah seiring melemahnya penghasilan dan ketersediaan lapangan kerja yang menurun. Adanya problematika terkait penurunan tingkat kepercayaan konsumen tersebut akan sangat merugikan bagi perusahaan apabila tidak segera di pikirkan solusinya. Tujuan dari penelitian ini adalah untuk menguji dan menganalisis pengaruh corporate social responsibility terhadap corporate reputation, word of mouth dan customer trust serta pengaruh corporate reputation dan word of mouth terhadap customer trust.
 Penelitian ini menerapkan pendekatan kuantitatif dengan jenis jenis penelitian yang diterapkan adalah penelitian kausal. Populasi pada penelitian ini adalah konsumen PT Petrokimia Gresik (PG) yang berjumlah 344 orang, sedangkan sampel yang digunakan dalam penelitian sebanyak 185 orang. Analisis data dalam penelitian ini menggunakan statistik inferensial, yaitu analisis yang ditujukan untuk membuktikan hipotesis dengan menggunakan structural equation modelling – AMOS.
 Hasil penelitian ini menemukan bahwa corporate social responsibility memberikan pengaruh yang signifikan terhadap corporate reputation, word of mouth dan consumer trust. Kemudian corporate reputation dan word of mouth juga terbukti berpengaruh signifikan terhadap consumer trust.