Level Of Communication Skills Research Articles

Communication Skills among Undergraduate Students at Al-Quds University

This study aimed to investigate the communication skills among undergraduate students at Al-Quds University. The researcher obtained responses from (193) undergraduate students enrolled in B.A. program. The researcher used the questionnaire of Hamidat (2007) which composed of (32) statements divided into four areas: listening skill, speaking skill, the skill of understanding others, and controlling emotions skill. The results revealed that university students have achieved a high level of communication skills in three dimensions (listening, speaking, and understanding others). It also showed a medium level in controlling emotions. Moreover, the results showed that there were no significant differences in the level of communication skills according to gender, faculty, or academic year.

What is communication? Investigations with kindergarten children

Matthew Lipman’s P4C (Philosophy for Children) method, which in Poland took the names: philosophising with children, philosophical investigations with children, workshops in philosophy, workshop classes in philosophy, workshops on philosophical research, is based on a discussion in which children are the active participants and creators of the classes. In the course of the investigations, one can observe children’s communication behaviour in the dialogue, the level of language and communication skills, the specificity of the child’s thinking and the ability to negotiate or interpret meanings in a peer group. The conducted research on communication shows that for five- and six-year-old children ‘communication’ is primarily about building relationships and reciprocity of linguistic actions.

Evaluating the Relationship Between Burnout Levels and Compassion Fatigue, Emotional Intelligence, and Communication Skills of Organ Transplant Coordinators

AimThe aim was to determine the effects of compassion fatigue, emotional intelligence levels, and communication skills of organ transplant coordinators on burnout. MethodsThis descriptive correlational study included 104 organ transplant coordinators. Data were collected via a survey that consisted of demographic information, the Copenhagen Burnout Inventory, the Emotional Intelligence Scale, and the Compassion Fatigue Scale. FindingsA positive relationship was reported between burnout (mean, 39.42 [SD, 19.54]) and compassion fatigue (mean, 2.26 [SD, 0.86]) measurements of the organ transplant coordinators (r = 0.432) and a negative and significant relationship existed between burnout and emotional intelligence (mean, 3.53 [SD, 0.58]) measurements (r = −0.372). However, no correlation was found between communication skills (mean, 4.27 [SD, 0.52]) and burnout (r = −0.184; P > .05) except a negative correlation with client-related burnout measurements (r = −0.222; P < .05). As a result of the 2-step regression analysis, the regression-squared value predicted the joint effect of compassion fatigue and emotional intelligence on burnout (R2 = .285). ConclusionsOrgan transplant coordinators reported moderate levels of burnout and compassion fatigue and high levels of emotional intelligence and communication skills. Compassion fatigue caused burnout, while emotional intelligence decreased. Additionally, transplant coordinators’ communication skills were related to client-related burnout.

Peer mentoring experience on becoming a good doctor: student perspectives

BackgroundPASS is a peer-led structured academic mentoring program designed to provide academic assistance for new students in their transition from college to university studies and also for students struggling in certain units. This study aims to establish acquired skills by peer leaders associated with peer-led mentoring via the PASS program, and to explore the role played by these acquired skills in their journey to become a successful doctor.MethodsStudy participants were forty selected second-year undergraduate medical students at Monash University Malaysia with commendable examination results. Validated pre-test and post-test questionnaires were administered to explore changes in the level of communication, leadership, professional, and pedagogical skills before and after participation in peer mentoring program. Qualitative analysis of focused group interviews was performed by an independent investigator to identify how the skills developed as a peer mentor may help with becoming a good doctor. Major themes were identified with the thematic-analysis approach.ResultsThirty-eight students completed the pre-test and post-test questionnaires. Peer leaders reported improvement in oral and written skills for teaching; increased confidence to give constructive feedback; better stress management; efficient time management; improved interpersonal skills; and enhanced problem-solving and critical thinking capabilities. Eight major themes were identified from the interview and peer leaders reported positive experience of working in diverse environments and shouldering of responsibilities.ConclusionsPeer-led mentoring provides a good opportunity for medical students to shoulder responsibilities as a leader and offers an experience of managing a team of their peers and juniors which in turn may enhance their communication, interpersonal, and leadership skills.

PENERAPAN METODE TALKING STICK UNTUK MENINGKATKAN KETERAMPILAN KOMUNIKASI DAN HASIL BELAJAR KOGNITIF SISWA

This study aims to determine the level of communication skills and cognitive learning outcomes of students who are taught through talking stick learning models. This research was carried out at Darul Hikmah Middle School, Pagutan Village, Mataram District, Mataram City in the academic year 2018/2019. This type of research is a PTK with a Cycle I and II research design. Design sampling is done randomly. The research sample is class VIII. Data communication results and cognitive learning outcomes, obtained using communication questionnaires and multiple choice tests. Research instruments in the form of questionnaires and tests of student learning outcomes. The results of the study of the level of communication skills of students in the first cycle obtained a classical percentage, namely: 1) 5% (always); 2) 20% (often); and 3) 75% (sometimes). Whereas in the second cycle the classical percentage is obtained, namely: 1) 5% (always); 2) 60% (often); and 3) 35% (sometimes). In the cognitive learning outcomes of students, there are significant differences with students who are taught through the talking stick method, in the first cycle the classical percentage is 55%, and the second cycle is 85% classical percentage. Based on the data obtained, it shows that there is an increase of 30%. Based on the results of data analysis, it can be concluded that through the application of the talking stick method in integrated science learning can improve communication skills and cognitive learning outcomes of eighth grade students at Darul Hikmah Middle School. This is because the talking stick method can invite students to play an active role and involve all the abilities of students they have.

THE CURRENT SITUATION OF MEDICAL STAFF COMMUNICATION WITH PATIENTS IN HOC MON STATE REGISTRATION HOSPITAL

Background: In addition to the professional capacity and ethical qualities, the attitude and communication behavior of medical staff with patient are important prefix can not missing, in order to create trust, satisfy patients and create quality medical examination and treatment services. Objective: Determine the state of behavioral communication and a number of factors related to the actual state of medical staff communication with patients at Hoc Mon State Registration Hospital in 2020. Methods: Cross-sectional descriptive. Results: Assessment of the importance level of communication skills in medical staff communication with the patient is 85.2% or more. In which, the level of importance: skills to establish relationships when communicating with patients 85%, listening skills to patients 91.1%; expression skills 94%, questioning skills 87.3%; emotional and behavior control skills 90.5%. Over 90% of research subjects agree with the benefits and importance of medical staff communication skills with patients during medical examination and treatment. The department’s characteristics are related to the assessment of the importance of communication with patients during medical examination and treatment. Income is positively correlated with assessment of the importance of communication with patients during medical examination and treatment. Conclusions: The actual state of medical staff communication with patients at Hoc Mon General Hospital is relatively good in both aspects: awareness and communication practice.

МИСТЕЦТВО СПІЛКУВАННЯ – НЕВІД’ЄМНА СКЛАДОВА ПЕДАГОГІЧНОЇ МАЙСТЕРНОСТІ ВИХОВАТЕЛЯ ЗДО

The article focuses on the concepts of "pedagogical skills" and "communication". The components of pedagogical skill, such as humanistic orientation of activity, professional competence, professionalism, pedagogical abilities, pedagogical technique, communicativeness are singled out and characterized. The significance of pedagogical interaction as one of the special types of relations with another person in the professional activity of a preschool teacher is investigated. It is emphasized that pedagogical interaction includes the systematic constant implementation of communicative actions of the teacher, which aim to cause an appropriate reaction from the child. It is clarified the role of communication in the activities of a preschool teacher. Various styles of communication in relation to the manifestation of authoritarianism are characterized, namely: contempt for children; scandalous; inconsistent. There is an emphasis on the negative impact of these styles on the emotional state in the team. The content of communicative skills of a teacher is determined, which includes the ability to understand another person, self-expression, the ability to make contacts, to communicate. There are also a number of typical difficulties in identifying communication skills of the teacher, including the organization of contact with the group, choosing the right tone and style of relationships, the ability to communicate in different situations, mastery of speech, professional and lexical training, facial expressions, plastic expressiveness and attractiveness, observation and insight. It is emphasized that determining the level of communicative skills of a teacher is one of the indicators of his professional and pedagogical readiness. There is made the conclusion about the need to improve the art of communication of a preschool teacher as an integral and important component of the pedagogical skills. It is generalized that the main credo of the teacher in communication "I am with you", which corresponds to the conceptual principles of humanistic pedagogy.

Psychometric Properties of the Health Professionals Communication Skills Scale in University Students of Health Sciences.

Communication is one of the determining factors of healthcare quality; however, a health model that prioritizes clinical over non-technical skills remains prevalent. The aims of this article were: (a) to validate a communication skills scale in a sample of fourth-year nursing degree students from two Spanish universities and (b) determine their perception of communication skills. The study included 289 fourth-year nursing undergraduate students with a mean age of 22.7 (SD = 4.87) years; 81.7% were female. The Health Professionals Communication Skills Scale (HP-CSS) questionnaire was adapted for use among nursing students. We analysed the psychometric properties and relationships with the variable attitudes toward communication skills. The HP-CSS showed a high internal consistency (0.88) and good fit of data to the model (TLI = 0.98; CFI = 0.97; RMSEA = 0.05 [95% CI = 0.04–0.06]). The total score and subscale scores correlated with the variable attitude towards communication skills. High scores were obtained for the students’ perception of communication skills. The HP-CSS is a valid and reliable tool to assess the communication skills in nursing students. This scale provides university teachers with a rapid and easily applied instrument to assess the level of communication skills and relationship with patients.

Assessing communication skills in student pharmacists—Psychometric validation of Global Communication Rubric

Assessing communication skills in student pharmacistsPsychometric validation of the Global Communication Rubric. ObjectiveThe objective of this study was to perform psychometric validation of the Global Communication (GC) rubric. MethodsThe GC rubric was developed and used for the past 10 years at the institution to assess level of communication skills in Objective Structured Clinical Examinations (OSCE) in the PharmD program. The rubric consisted of 6 questions with the scoring criteria of 0 (failure), 1 (needs improvement), 2 (satisfactory), and 3 (excellent). Data from GC rubric scores for Classes 2010 to 2020 (1,100 students) was used to perform psychometric validation by assessing the following properties: scale reliability; face, content, construct, and predictive validity; and responsiveness. ResultsInternal consistency reliability was acceptable at Cronbach’s alpha of 0.78. Construct validity showed that all six items loaded highly onto one component. Responsiveness was demonstrated using uptrend of the score improvement as the students advance in the curriculum from P1 to P3 levels. ConclusionThe result of this study confirmed reliability and validity of the GC rubric in evaluating communication skills of student pharmacists. Practice implicationsThe GC rubric is valuable in evaluating short encounters in an easy and expedited manner.

THE EVALUATION OF BURNOUT AND COMMUNICATİON SKILLS IN PRIMARY CARE STAFF

Objective: Burnout syndrome is an important problem among health professionals. The aim of the study is to evaluate the relationship between the burnout status and communication skills in primary care staff. Methods: The study was conducted in the cross-sectional type between April and June 2019. The population of the study comprised of physicians and family health professionals working in primary care unit. The participants were administered the Maslach Burnout Inventory, certain questions concerning sociodemographic characteristics, and the communication skills evaluation scale. Results: In total, 383 individuals working in the primary care unit participated in the study. The mean age was 43 ± 8,1 and among them, 64.8% were women. The scores of the emotional exhaustion and depersonalization of physicians were significantly higher compared to nurses. While the depersonalization score of women was significantly lower than men, the sense of personal accomplishment score was higher than men. As the number of daily clinic visits of the physicians increased, the rate of their emotional exhaustion and depersonalization increased. While the communication skills decreased as the emotional exhaustion and depersonalization increased, the communication skills level increased as the sense of personal accomplishment increased. Women, nurses, the widowed/the divorced women, and age group were determined to have better communication skills. Conclusion: A significant relation was determined between burnout subscales and increased number of daily average clinic visits of physicians, gender and occupational groups. There was a significant relationship between communication skill levels and burnout subscales concerning occupational groups, gender, marital status and age groups.

Trends of Modern Education Development in the European Educational Space

The article summarizes that the establishment and development of common language educational space of the EU were caused by an aggregated impact of external factors in the form of social, economic, and political processes within European integration as well as by intra-system factors. Both the institutional and legal base and the open method of coordination in the sphere of language education at the EU level create difficult intra-system and external ties, providing the integrity of the educational space. The creation of a common language educational space is based on conceptual frameworks determining the content of educational policy at European and national levels. Modern trends of higher education have been analysed through the multicultural aspect of society. The assumption about the appropriateness of continuous language training of students as the basis to form skills for intercultural communication has also been made. To check the credibility of results achieved during research and development works methods of mathematical statistics have been used. They included non-parametric methods of results comparison, which according to Kyveryalg are the most appropriate while professional analysis of pedagogical phenomena. It is explained by the fact that there is a limited number of quantity indicators obtained as a result of pedagogical studies (four levels of intercultural communication skills) in the science of pedagogy. The results proved the effectiveness of the developed methodology, which is based on the implementation of context-based learning techniques while learning a foreign language (English) by students.

AN ANALYSIS ON THE EFFECT OF VIOLENCE REDUCTION PSYCHOEDUCATION PROGRAM ON COMMUNICATION, CONFLICT RESOLUTION AND EMPATHY SKILL LEVELS OF ADOLESCENT STUDENTS

&lt;p&gt;The purpose of this study is to examine the effect of the "Violence Reduction Psychoeducation Program (VRPP) for Students Aged 11-18" on the levels of communication, conflict resolution and empathy skills of secondary school students. This research was designed as a semi-experimental design defined as "Pretest-Post-test Control Group Model". The study group of the research consisted of 120 students studying in the Selçuklar secondary school affiliated to the Mersin Provincial Directorate of National Education in the 2018-2019 academic year. "Communication Skills Evaluation Scale", "Empathy Scale for Children and Adolescents" and "Determination of Conflict Resolution Behavior Scale" were used as data collection tools. The program was applied to the experimental group for 8 consecutive weeks with 1 60-70-minute session per week at 11 o'clock on Mondays in the conference hall of the school. Independent sample t-test and ANCOVA were used to analyze the data of this research. As a result of the research, it was found that program increased the students' level of communication, empathy and conflict resolution skills in the experimental group. In line with the results obtained, suggestions such as systematic and planned implementation of the developed program at certain hours as part of the curriculum within the scope of the psychological counseling and guidance services were made.&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;&lt;strong&gt; Article visualizations:&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;img src="/-counters-/edu_01/0610/a.php" alt="Hit counter" /&gt;&lt;/p&gt;

Students Academic Achievement at University as Determined by their Communication Skills

This study investigates into the academic achievement (AA) of university students as determined by their Communication Skills (CS). The effect was measured on the basis of gender, locality, semester and program of study. The researchers developed their research instrument by adapting from two questionnaires. On was the research instrument used at the College of Physiotherapists of Ontario (n.d.); and the other was the “QuestionnaireVerbal Communication” (Pierrete Desrosiers, n.d.). Taking Sargodha district as the population, conveniently sampled 160 students from the University of Sargodha were surveyed through the questionnaire. The study was quantitative in nature. The findings of the study concluded that n students’ CS yielded any effect on their AA. Also, the students at all levels (semesters) and in all programs were reported to have equivalent level of CS. However, it was interesting to note that the level of both CS was prominently higher as perceived by the students.

ANALYSIS OF COMMUNICATION SKILLS OF JUNIOR HIGH SCHOOL STUDENTS ON CLASSIFICATION OF LIVING THINGS TOPIC

This study aims to determine the level of communication skills of students at SMPN 2 Ponorogo. This research was conducted in October 2019 at SMPN 2 Ponorogo. The method is a qualitative study with a sample of VII H class students in SMPN 2 Ponorogo consisting of 31 students obtained from random sampling. The design of this study used a survey design or the provision of written tests to students and interviews. The data collection technique is carried out by providing a description test to measure students' communication skills and non-structured interviews to students and teachers. Analysis of the data in this study was using qualitative descriptive and quantitative descriptive techniques. The results showed that the level of communication skills of VII grade students of SMPN 2 Ponorogo was still relatively low. The average value obtained is generally 56.9. So, the communication skills of students at SMPN 2 Ponorogo still need to be improved. Some efforts to train students in improving their communication skills are by conducting teaching and learning processes with learning models that are oriented towards students, conducting learning with active discussion, accustoming students to read, providing interesting learning facilities and media, and conducting learning activities with experiment or student worksheets.

Designing a module for improving communication skills amongst interns in a surgical setting

Background: Healthcare professionals are at the receiving end of a large number of violent incidents directed against them. One of the reasons cited is the abysmal levels of communication skills of young qualified doctors. We feel there is an urgent need for training them in this area of behavioral skill.Methods: It was a quantitative interventional study. We measured the communication skills before and after training, by a scale devised for the study and pre validated by peers and piloted as a project.Results: The training is effective in improving their knowledge and communication skills giving them confidence to face the challenges of day to day clinical work in surgical setting.Conclusions: This small training module on consent taking needs to be incorporated in the internship training. Faculty need to be sensitised regarding improvement of communication skills and knowledge of the students by adopting this training module and workplace based assessment for all surgical interns.

University Students’ Communication Skills as a Determinant of Academic Achievement

This study investigates into the academic achievement of university students as determined by their communication skills. The differences in groups were measured on the basis of gender, locality, semester and program of the study. The researchers developed their research instrument by adapting from the two questionnaires. One was the research instrument used at the College of Physiotherapists of Ontario (n.d.); and the other was the “Questionnaire-Verbal Communication” (Pierrete Desrosiers, n.d.). Taking Sargodha district as the population, conveniently sampled 160 students from the University of Sargodha were surveyed through the questionnaire. The study was quantitative in nature. The findings of the study concluded that students’ communication skills yielded statistically no effect on their academic achievement. Also, the students at all levels (semesters) and in all programs were reported to have comparably equivalent level of communication skills. This is a unique study of insignificant differences at all levels and programmes; and statistically no interpretable effect of the communication skills of the students from University of Sargodha, on their academic achievement. It challenges previous research studies. It is further recommended to study the same phenomena in further detail to make decisive remark in the research literature.

Communication skills of providers at primary healthcare facilities in rural China.

Effective provider-patient communication has been confirmed to improve diagnosis, treatment planning, health outcomes, patient satisfaction, and treatment compliance. Few studies have measured the effectiveness of communication between patients and rural providers in China. To fill this gap in the literature, the present study describes the communication skills of providers at primary healthcare facilities in rural China and investigates the provider- and facility-level factors underlying these communication skills. The standardised patients successfully completed 504 interactions across two tiers of China's rural health system and engaged with providers at village clinics and township health centres. We assessed providers' communication skills based on recorded interactions between the providers and the standardised patients using the SEGUE Framework, which contains the following five dimensions: 'Set the stage', 'Elicit information', 'Give information', 'Understand the patient's perspective', and 'End the encounter'. The providers' overall average score was 50.6% on the SEGUE communication tasks. They did well in 'Set the stage' (54.4%) and 'Elicit information' (56.2%) but performed poorly in 'End the encounter' (24.5%) and 'Understand the patient's perspective' (44.0%). Female and younger providers scored 0.75 (P<0.05) and 0.04 (P<0.01) points higher than their male and older counterparts on total SEGUE score, respectively. Providers in rural China had relatively poor communication skills overall, especially in terms of their demonstration of care for patients and inviting them to participate in the interaction. Gender and age were significantly associated with providers' level of communication skills in rural China.

Relationship between the Perceived Psychological Wellbeing and Social Engagement among Older Residents: The predicting Role of Caregivers’ Communicative Behaviors

The communicative behavior of caregivers plays a pivotal pillar to remaining the older adults in the center of the universe instead of yield to be marginalized or ignored. This descriptive correlational study aimed to investigate the predictive capacity of the caregivers’ communicative behavior and examines its correlations to the older adults’ perceived sense of psychological well-being and degree of social engagement inside the assisted living facility. A convenience sample of 116 older residents and 56 caregivers was obtained. Five tools were used to conduct this study; (1) Mini-Mental State Examination (MMSE), (2) Elders' profile structured interview schedule, (3) perceived psychological well-being of the older adults, (4) A revised Index for Social Engagement for long-term care, and (5) Communication problems Observation checklist. The study revealed that more than half (57.75%) of the studied elders had a high level of social engagement inside the assisted living facility and about one-third (32.8%) have a moderate level of perceived psychological wellbeing. The elders’ caregivers were having a fair to a high level of communicative behavioral skills when dealing with the older adults inside the assisted living facilities. Also, a strong positive correlation was detected between the caregivers’ communicative behavior in relation to the older adults’ perceived sense of psychological well-being and degree of social engagement. The present study concludes that the caregivers’ communicative behavior was identified to be the independent precursor of the older adults’ perceived sense of psychological well-being and social engagement inside the assisted living facility. An on-job communication training program geared toward enhancing the caregivers’ knowledge and skills related to effective communication with institutionalized elders is recommended.

Critical Thinking Skills Reviewed from Communication Skills of the Primary School Students in STEM-Based Project-Based Learning Model

Critical thinking skills are important to practice early on in elementary school. It is believed that STEM based education could trigger the students to more critical. Individuals who have critical thinking skills will be able to communicate well. Many research results show that critical thinking skills can be stimulated by applying project-based learning in class. This research aims to describe critical thinking skills based on communication skills by using STEM-based Project-Based Learning. The research is a mixed-methods study. The population of this research consisted of fifth graders of Public Primary School 3 Pakis. The research instruments used were critical thinking skills tests, communication skills questionnaires and interview guidelines. The quantitative data was selected by purposive sampling technique. The qualitative data was based on the communication skills levels: high, moderate, and low. Based on the triangulation data it shows that students with high critical thinking skills reached the aspect of analyzing arguments; the moderate level could achieved simple aspects of explanation; while the lower level critical thinker only reaches the aspect of focusing questions. The STEM approach applied in project-based learning is able to encourage students to be able to communicate verbally and improve their critical thinking skills in solving problems.

Evaluating the Development of Competences of Students in the Master-Level Course in Socioemotional Learning for Personal and Professional Development (MAESE)

The purpose of this work is to evaluate the impact that the Master-level course in Socioemotional Learning for Personal and Social Development (hereinafter MAESE) has had on socioemotional skills, positive psychology (dispositional optimism and satisfaction with life), the level of communicative and teamwork skills developed through coaching, and the capacity for entrepreneurship and innovation in the students of four consecutive graduating classes. This Master-level course has been taught at the University of Zaragoza in a blended-instruction form since 2014 and is currently in its sixth year. The methodology used here is eminently quantitative through an ex post facto descriptive study, although in the coaching and entrepreneurship block, qualitative information is also collected through open-ended questions. The results show that after completing the MAESE, there are few significant improvements in socioemotional skills (MSCEIT). On the other hand, there are significant improvements in the participants’ dispositional optimism (Life Orientation Test), satisfaction with life (SWLS), skill development through coaching, and ability to undertake projects and to innovate (PTWS). We conclude by reinforcing the importance of and responsibility to evaluate the impact that university training has on its students, especially for degrees covering emotion-related content.