Leadership Performance Research Articles

Does empowering leadership behavior affect employee performance? The mediating role of workforce agility

PurposeWorkforce agility (WFA) is an emergent research topic in volatile times. However, there is a lack of research in understanding the leadership dimension that triggers such an attribute in organizations. Our study aims to understand the impact of workforce agility on empowering leadership behavior and employee performance dimensions (task performance, contextual performance and counterproductive work behavior).Design/methodology/approachWe collected data from 236 employees using reliable, validated scales and conducted various statistical analyses.FindingsOur results demonstrated that WFA (1) partially mediated the relationship between empowering leadership and contextual performance (CP), (2) has not mediated the relationship between empowering leadership and counterproductive behavior (CWB) and (3) mediated the relationship between empowering leadership and task performance (TP).Practical implicationsOur research has practical implications for management practitioners. It suggests hiring and developing an agile workforce through appropriate training and development programs can significantly impact organizational performance. Furthermore, it provides insights into building leadership capabilities that sustain workforce agility practices, empowering leaders to make informed decisions.Originality/valueOur research fills a significant gap in the existing literature by exploring the effects of WFA on leadership and performance. This novel approach provides a fresh perspective on the dynamics of organizational behavior, making it a valuable addition to the field.

Learning Motivation as Mediating Variable on The Effect of Transformational Leadership on Job Performance

This study examines and analyzes the effect of transformational leadership on learning motivation and job performance and the effect of learning motivation as a mediating variable. This research was conducted by distributing questionnaires to research respondents, namely employees in factory 1 grade 5, 6, and 7 (operator level) at PT. Petrokimia Gresik, Indonesia, with 207 employees as the respondents. Data were analyzed using Structural Equation Modeling (SEM) Partial Least Square (PLS). Findings: The results of this study state that transformational leadership has a significant positive effect on learning motivation and job performance. Learning motivation also has a significant positive effect on job performance. In addition. The existence of this research has implications that state that in increasing employee job performance, transformational leadership and learning motivation need to be improved. Learning motivation acts as a partial mediating variable in mediating the relationship between transformational leadership and job performance, which later becomes a new finding in this study.

How and when does benevolent leadership promote followers’ proactive customer service behavior?

PurposeThis study aimed to investigate the impact of benevolent leadership on proactive customer service performance by creating a moderated mediation model. The model focuses on the role of harmonious passion as a mediator in the relationship between benevolent leadership and proactive customer service performance as well as the moderating influence of proactive personality on this mediation.Design/methodology/approachThe model was tested using data from 339 immediate supervisor-subordinate pairs in eight five-star hotels in Egypt. Frontline service employees and their immediate supervisors completed separate questionnaires, and the responses were matched using identification numbers.FindingsThe results indicate that harmonious passion fully mediates the positive relationship between benevolent leadership and proactive customer service performance. Additionally, proactive personality was found to moderate the mediated relationship between benevolent leadership and proactive customer service performance through harmonious passion, such that the mediation was stronger for employees with higher proactive personalities.Research limitations/implicationsBy testing the moderated mediation model, this study contributes to our theoretical understanding of the motivational mechanism through which benevolent leadership influences proactive customer service performance.Originality/valueThis research offers initial evidence of the mediating role of harmonious passion in the positive relationship between benevolent leadership and proactive customer service performance. The moderated mediation model extends existing findings by incorporating proactive personality as a significant moderator in explaining the impact of benevolent leadership on proactive customer service performance.

Transformational Leadership, Technological Competence and Teachers' Performance

This study evaluated the extent of transformational leadership and technological competencies of school teachers in selected universities in China. The study further formulated a policy program that ensured the practice of transformational leadership in the involved institutions. It made use of a quantitative research design. More specifically, the study utilized a descriptive-comparative-correlational research design to gather data and further process, analyze, and interpret these. This research was conducted among three (3) selected universities in Hunan Province of China. The Universities are Hunan International Economic University, Hunan Normal University, and Hunan University. The study was conducted among 186 teachers selected from a population of 357. Several statistical tools such as frequency count and percentage, weighted mean, standard deviation, t-test and ANOVA, and Pearson’s Correlation was used for the data analysis. Based on the study findings, the majority of the teachers are between 31-40 years old, mostly males, with mostly 16-20 years of teaching experience, and are mostly post-graduates. In the assessment of the transformational Leadership of the superiors, the evaluation showed that the superiors possess a higher level of individualized consideration, followed by idealized influence, then intellectual stimulation, and inspiration motivation. In the assessment of the difference in transformational leadership based on age, the finding suggests that the mean assessment of all the age groups are similar, indicating a balanced distribution of the respondents based on age in individualized consideration, inspiration motivation, and idealized influence. The assessment on technological competence show that the highest dimension is the technological pedagogical knowledge, followed by technological content knowledge, and the technological knowledge. A significant relationship exists between technological leadership, technological competency, and the performance of the teacher superiors. This relationship entails that a transformational leadership practice among the superiors influences the level of technological competency and the performance of the teachers.

Navigating Sustainable Value Creation Through Digital Leadership Under Institutional Pressures: The Moderating Role of Environmental Turbulence

This study aims to examine the role of digital leadership in mediating the relationship between institutional pressures (regulatory, normative, and cognitive) and sustainable performance (economic, social, and environmental) from an institutional perspective. It further examines the moderating effect of environmental turbulence as uncertainty rises. Using a sample of 508 Chinese listed firms, this research empirically investigates the mediating role of digital leadership between institutional pressures and sustainable performance. Additionally, it outlines the moderating influence of environmental turbulence between institutional pressure and digital leadership, as well as between digital leadership and sustainable performance. Our findings indicate that enhanced digital leadership under institutional pressures can boost sustainable performance. Moreover, environmental turbulence has been identified as a moderating factor that weakens the relationship between cognitive pressure and digital leadership, and between digital leadership and sustainable performance.

Model For Improving The Performance Of Hospital Management Information System Services Through Transformational Leadership

The role of Transformational Leadership in hospital organizations is very important, where hospitals are organizations that have a complex environment, there is a lot of unclear information. With the increase in health services to the community along with changes in demographics, changes in health service technology, and the adoption of new information technology. So performance measurement is important in order to improve the quality of health services. The aim of this research is to find out how transformational leadership influences the success of hospitals management information systems (HMIS). The method used was a quantitative descriptive and verification survey with 181 respondents from 15 hospital in the city of Bandung. The sampling technique uses proportionate stratified random sampling. Data analysis using structural equation modeling (SEM) with partial least squares (PLS). The findings of the proposed hypothesis are that the quality of technology, transformational leadership, and users have a significant effect on service performance. Users can mediate technology quality, transformational leadership and service performance. Conclusion of the study is the novelty of the development of the information system success model by adding the context of transformational leadership in evaluating the success of the information system, where transformational leadership has a positive effect on improving the performance of hospital management information system services through users. Implications of the results of this study contribute to the development of an information system success model that can be used to evaluate the success of information systems in general.

The Influence of Perceived Organizational Support, Transformational Leadership, and Work Motivation on Teacher Performance at XYZ Elementary School, North Jakarta

A school is an organization that operates in the field of education as a place where the learning process occurs for students to obtain education from teachers. Teachers at the forefront have an important role in advancing and improving services in schools. To support optimal performance, it is very important for a school leader to have strong organizational support, good abilities in managing the school, and able to increase and maintain teacher motivation. Researchers conducted to find out how perceived organizational support, transformational leadership, and work motivation influence teacher performance at SD XYZ North Jakarta. This research uses a quantitative research approach using the PLS-SEM method to analyze the influence of path coefficients on the variables studied. The respondents of this research were all 118 teachers at SD XYZ North Jakarta who filled out a survey using saturated sample data collection via the Google Form application. The data obtained was analyzed using SEM (Structural Equation Modeling) with the PLS 3.0 application. The results of this research show that perceived organizational support, transformational leadership, and work motivation have a positive effect on teacher performance.

The relationship between leadership and adaptive performance: A systematic review and meta-analysis.

This research presents a comprehensive review and meta-analysis of literature to examine the impact of various leadership styles on organizational adaptive performance (AP). AP is essential for job performance, especially in environments undergoing rapid changes. Previous reviews on AP found that transformational and self-leadership had had a positive influence on job adaptivity, while the relationship between other leadership styles and AP had not been clear. First, authors outlined the theoretical framework of AP and leadership, clarifying how job adaptivity and the different leadership styles are defined and discussed in the scientific literature. Subsequently four scientific databases were explored to identify studies that investigate the Leadership and AP' relationship. 32 scientific articles and 2 conference papers were investigated for review, of which 31 were used to conduct a meta-analysis; 52 different effect sizes from 32 samples were identified for a total sample size of 11.640 people. Qualitative synthesis revealed that the influence of different leadership styles on AP depended on contextual variables and on aspects related to the nature of the work. Moreover, it was found that leadership supported AP through motivational and relational aspects. Through this meta-analysis, it was found that a significant positive relationship between leadership and AP existed (Zr = .39, SE = .04, p < .001. 95%CI [.32, .47], r = .37). However, no differences emerged from the different leadership styles examined in the studies. This review deepens the importance of leadership as organizational factor that affect the employees' likelihood of dealing with continuously emergent changes at work, extended the search to emerging leadership approaches to highlight the value of collective contributions, ethics, and moral and sustainable elements that could positively affect AP.

Elevate The Employee Performance: Interplay of Job Satisfaction as Moderating on Transformational Leadership Style and Work Environment

This study meticulously examines the moderating effect of job satisfaction on the relationship between transformational leadership, work environment, and employee performance in civil service police units members of Kampar Regency. The research method employs the SEM-PLS approach to provide better triangulation and elaboration of cases. Data is collected through surveys and follow-up interviews with civil service police officers in Kampar Regency as respondents. The findings reveal that transformational leadership style has a significant positive effect on employee performance, while the work environment has no significant effect. Transformational leadership style significantly influences performance through job satisfaction as a mediator. However, the work environment has no significant effect on performance through job satisfaction. These results highlight that leadership style and job satisfaction undeniably influence employee performance, but their effectiveness depends on various situational and contextual factors in civil service police units as public service agencies.

Optimizing healthcare employee performance: a serial mediation model.

The study investigates the serial mediation of psychological ownership and workplace innovation in the nexus between organizational leadership and employee performance among healthcare workers in Ghana. Six hundred and thirty-seven samples were selected using convenience sampling technique. The data gathered using self-reported questionnaire were analyzed using SEM-PLS. The findings reveal that organizational leadership directly improves healthcare employee's psychological ownership, workplace innovation and employee performance. Psychological ownership and workplace innovation separately and serially mediate the relationship between organizational leadership and healthcare employees' performance. The study highlights the significant influence of organizational leadership, psychological ownership and workplace innovation on the performance of healthcare employees. Healthcare organizations ought to allocate resources toward leadership development strategies to foster a favorable work atmosphere that promotes innovation and enables employees to assume ownership of their tasks and contribute to continuing enhancement, ultimately leading to enhanced performance. This research is a pioneering study on serial mediation of psychological ownership and workplace behavior in the association between organizational leadership and performance in healthcare settings in Ghana.

The Role of Ethical Leadership in Sustainable Performance: An Analytical Research from the Perspective of Al-Muqdadiya Hospital Employees.

Purpose: This research seeks to identify ethical leadership and sustainable performance from a theoretical perspective. Theoretical Framework: Based on what researchers (Kyalo, 2019) reported, these organizations must adopt one of the leadership styles that helps them enhance their reputation from an ethical standpoint in the society within which they operate. Design/Methodology/Approach: The study analyses hospital data (2023-2024), using the ethical leadership model with its three components (justice, power sharing, and role clarification) in enhancing sustainable performance with its three components (social performance, economic performance, and environmental performance). Findings: The results confirmed the existence of a vital role for ethical leadership in enhancing the sustainable performance of Al-Muqdadiya Hospital, and therefore the hypotheses of this research (main and subsidiary) were accepted. Research Implications: The results confirm the need for Al-Muqdadiya Hospital to form a work team of leaders who are distinguished by ethical principles and adhere to them when carrying out the tasks and duties assigned to them, in a way that enhances their role in investing the resources available to the hospital when meeting the standards and indicators of sustainable performance that it seeks. Originality/Value: This study confirms that modern business organizations of all types, as well as the sector in which they operate, need to strengthen their relationship with the environment in which they operate, due to the wide wave of environmental transformations, as well as the rapid changes that the world is witnessing, specifically in the ethical and social aspects. JEL Classification: M10, M12, M15, M19. Authors’ individual contribution: Conceptualization — A.H.A.I..; Methodology — A.H.A.I..; Formal Analysis — A.H.A.I..; Investigation — A.H.A.I.; Data Curation — A.H.A.I..; Writing —Original Draft — A.H.A.I..; Writing — Review &amp; Editing — A.H.A.I.; Visualization — A.H.A.I.; Supervision — A.H.A.I.; Project Administration —A.H.A.I. Declaration of conflicting interests: The Authors declare that there is no conflict of interest.

Obliged to follow your command: examining how and when servant leadership affects service performance.

This study is undertaken to explain how servant leadership affects employees' service performance through their felt obligation toward their leaders. Furthermore, the study explores how the relationship between felt obligation and service performance is moderated by performance pressure. The data were collected from 312 manager-subordinate dyads working in private sector hospitals of Karachi. The data were analyzed through covariance-based structural equation modeling. The study found that employees' performance is affected by servant leadership and felt obligation toward managers. Furthermore, the study found that felt obligation toward leader mediates the relationship between servant leadership and employees' performance. Finally, the study found that the relationship between felt obligation toward leader and employees' performance was not contingent upon perceived performance pressure. The study confirms the mediating role of felt obligation toward leaders linking servant leadership to employees' service performance. The study also tests the moderating role of performance pressure influencing the relationship between relationship between felt obligation toward leaders and employees' service performance.

The number of patient scheduled hours resulting in a 40-hour work week by physician specialty and setting: a cross-sectional study using electronic health record event log data.

To quantify how many patient scheduled hours would result in a 40-h work week (PSH40) for ambulatory physicians and to determine how PSH40 varies by specialty and practice type. We calculated PSH40 for 186188 ambulatory physicians across 395 organizations from November 2021 through April 2022 stratified by specialty. Median PSH40 for the sample was 33.2 h (IQR: 28.7-36.5). PSH40 was lowest in infectious disease (26.2, IQR: 21.6-31.1), geriatrics (27.2, IQR: 21.5-32.0) and hematology (28.6, IQR: 23.6-32.6) and highest in plastic surgery (35.7, IQR: 32.8-37.7), pain medicine (35.8, IQR: 32.6-37.9) and sports medicine (36.0, IQR: 33.3-38.1). Health system leaders and physicians will benefit from data driven and transparent discussions about work hour expectations. The PSH40 measure can also be used to quantify the impact of variations in the clinical care environment on the in-person ambulatory patient care time available to physicians. PSH40 is a novel measure that can be generated from vendor-derived metrics and used by operational leaders to inform work expectations. It can also support research into the impact of changes in the care environment on physicians' workload and capacity.

Exploring Interpersonal Dynamics in Wellness Tourism: A Reexamination of Intentions Through a Case Study of Generation X Citizens In Thailand

Objectives: This study explores the key factors influencing women’s leadership performance in crisis situations, particularly during the COVID-19 pandemic. It aims to identify the most dominant factors affecting women's leadership in regional governments in North Sulawesi, Indonesia. Theoretical Framework: The research builds on theories of leadership and gender, incorporating concepts from human resource management and performance analysis. Women's leadership is viewed through the lens of gendered leadership styles, organizational behavior, and crisis management. Method: A mixed-method approach was used, combining quantitative and qualitative methods. Quantitative data was collected through surveys distributed to 147 women in leadership positions across three regional governments, followed by qualitative interviews with key informants. Data was analyzed using Confirmatory Factor Analysis (CFA) to identify dominant leadership factors. Results and Discussion: The findings revealed 12 key factors influencing women's leadership performance, including motivation, organizational infrastructure, work atmosphere, problem-solving abilities, and interpersonal relationships. The study highlights the importance of collaborative leadership, communication, and fairness in performance evaluations. Women leaders were found to emphasize nurturing and interpersonal relationships more than male leaders, reflecting gender-based leadership styles. Research Implications: The study contributes to understanding gender-specific leadership during crises, emphasizing the need for supportive organizational structures and inclusive policies. The findings also suggest that women's leadership, with its focus on collaboration and care, plays a significant role in effectively managing crises. Originality/Value: This research provides a novel contribution by focusing on women leaders in sub-national units during a global crisis, highlighting the distinct leadership strategies employed by women. It adds value by identifying factors that enhance women's leadership performance in crisis management, which has been underexplored in previous research.

Investigation the Influence of Job Satisfaction as a Mediating Factor in the Relationship Between Transformational Leadership, Knowledge, Knowledge Management, Work Environment and Employee Performance

Objective: This research aims to assess job satisfaction's mediating role between transformational leadership (TL), work environment (WE), knowledge management (KM) practices, and employee performance (EP) by investigating TL's and WE's impact on job satisfaction, and examining how job satisfaction mediates the relationships between TL, KM practices, and EP. Theoretical Framework: The theoretical framework examines key factors affecting employee performance and organizational success. It highlights task and contextual performance, environmental influences, and the role of performance appraisals. Effective human resource practices, knowledge management, and transformational leadership are essential for high performance. Job satisfaction, influenced by knowledge management and leadership, enhances organizational success. Method: This quantitative study investigates the relationships among transformational leadership (TL), work environment (WE), job satisfaction (JS), knowledge management (KM) practices, and employee performance (EP). Data from 411 Thai-speaking participants are analyzed using structural equation modeling (SEM). The study employs validated questionnaires, a 5-point Likert scale, and ADANCO software to assess model fit, reliability, and validity. Results: The sample predominantly comprised females (64.7%) and individuals with bachelor’s degrees (59.12%), with 31.87% employed in companies and 41.12% earning between 30,001 and 50,000 baht. Descriptive analysis revealed strong positive perceptions of KM, TL, WE, JS, and EP, with mean scores between 4.74 and 4.87, underscoring the focus on EP. Structural equation modeling (SEM) identified significant relationships between KM and JS (0.0277), TL and JS (0.0533), WE and JS (0.1720), and JS and EP (0.4721). JS emerged as a key mediator between KM, TL, and WE, accounting for substantial variance in both JS and EP, reflected by R² values of 0.0385 and 0.3283. Although the KM-JS and TL-JS relationships were relatively weak, JS significantly influenced EP. The study advocates for enhancing KM, TL, and WE to improve JS and EP, while recommending future research to investigate moderating factors, longitudinal designs, and cross-cultural contexts. Research Implications: The study reveals critical insights into job satisfaction (JS) as a mediator between transformational leadership (TL), knowledge management (KM), work environment (WE), and employee performance (EP): TL significantly influences KM and WE, while effective KM enhances EP. JS mediates the positive effects of TL, KM, and WE on EP, though moderate correlations suggest other influencing factors. The research emphasizes contextual nuances within Thai organizations, underscoring the complexity of these relationships and the need for further investigation to fully understand their organizational implications. Originality/Value: This study offers innovative insights into the interactions among Knowledge Management (KM), Transformational Leadership (TL), Work Environment (WE), Job Satisfaction (JS), and Employee Performance (EP) in Thai organizations. It identifies JS as a key mediator in the effects of KM, TL, and WE on EP, deepening the understanding of organizational dynamics. Moderate correlations between KM and JS, and TL and JS, suggest additional moderating factors. The pivotal role of JS in determining EP emphasizes the need for organizations to enhance JS to improve performance. The study's focus on Thai organizations highlights cultural and contextual influences, bridging local practices with broader theoretical frameworks. Further investigation is needed to fully understand these complex dynamics.

Performance management in collaborations: exploring associations between distributed leadership and collective performance data use

ABSTRACT Performance management scholarship has focused on organizations, with less attention given to non-hierarchical collaborations that use performance practices. This research includes a relational perspective and argues that distributed leadership can foster groups’ collective use of performance data. Our analysis employs qualitative and quantitative data from a case study of community collaboratives formed to respond to the opioid epidemic in North Carolina. We find distributed leadership is positively associated with collective data use and discuss strategies that can be employed to activate this type of leadership, emphasizing the importance of core teams, distributed structures, formalization, key leaders, and job resources.

From Humble Leadership to Follower Performance: A Meta-analysis of Relational and Cognitive Mechanisms

Unclarity remains in current literature pertaining to the effects and specific processes of humble leadership, calling for more in-depth reviews for boosting the understanding. Our research focuses on follower performance as an important outcome of humble leadership and aims to conduct a meta-analysis to uncover the mechanisms beneath the effecting process. Integrating social exchange theory and social cognitive theory, we proposed that follower's relationship with the leader and their belief in themselves, respectively acting as relational and cognitive mechanisms, would sequentially mediate the relationship between humble leadership and follower performance, including task performance and organizational citizenship behavior. We adopted meta-analytic structural equation modeling (MASEM) to examine our hypotheses and gained empirical support from the results. With the synthesis of literature, this article exerts to unfold the effecting process and potential mechanisms of humble leadership on follower performance, anticipating to make several theoretical contributions and practical implications as well as providing insights for future research.

The Important Role of Human Resource Management Practices, Worker Motivation, Leadership, Work Commitment, and Employee Performance

The performance of a company can be seen from the performance of the human resources in it. Employee performance can be influenced by several supporting factors such as employee motivation, leadership, human resource management practice, and work commitment. This study aims to examine how human resource management practice, employee motivation and leadership impact employee performance with work commit-ment as an intervening variable. This research includes quantitative descriptive research using a questionnaire as a tool to collect data. The number of respondents in this study was 435 using purposive sampling method. Analysis using PLS with a predetermined research method to get the results of the study. Based on the test results obtained, HRMP has a positive effect on work commitment. Leadership, work commitment and work motivation have a positive effect on employee performance. HRMP has a positive effect on employee performance mediated by work commitment. Based on the results of existing research, it is necessary to conduct further research on other sectors other than the technology industry because this sector is quite different from other sectors.

Sustainable leadership impact on environmental performance: exploring employee well-being, innovation, and organizational resilience

This study investigates the effect of sustainable leadership on environmental performance, specifically examining how employee well-being and innovation mediate this relationship, and how organizational resilience moderates this relationship within the information technology sector in Denmark. Utilizing a cross-sectional design and drawing on sustainable leadership theory and social exchange theory, the research employed PLS-SEM analysis. Hypotheses were tested, exploring the variables’ direct, moderated and mediated relationships. The results support all hypotheses, revealing positive relationships between sustainable leadership and environmental performance, employee well-being, and innovation. Furthermore, employee well-being and innovation mediate the relationship between sustainable leadership and environmental performance. Organizational resilience moderates the association between sustainable leadership and environmental performance. This research offers valuable insights into the dynamics of sustainable leadership in the IT sector, emphasizing its positive impact on environmental performance and organizational outcomes. The study suggests practical implications for leaders and identifies avenues for future research. This study extends the understanding of sustainable leadership by empirically examining its multifaceted impact in the specific context of Denmark’s information technology sector. Incorporating both sustainable leadership theory and social exchange theory enriches the theoretical framework, contributing to the originality of the research.

Women Fighting the Crisis: Antecedents of Women's Leadership Performance in Facing the Covid-19 Pandemic

Objective: This study aims to empirically investigate the interplay between financial literacy, entrepreneurial orientation, learning orientation, and the performance of food and beverage Micro, Small, and Medium Enterprises (MSMEs) in Bontang City, East Kalimantan Province. Method: The research, grounded in Resource-Based Theory (RBT), explores the mediation role of innovation ability in this relationship. The study encompasses 272 MSME owners as its population. Utilizing Structural Equation Modeling for data analysis. Research Findingsand Discussions: The findings show that financial literacy, entrepreneurial orientation, and learning orientation positively influence innovation capability and MSME performance. In addition, innovation capability emerges as an important mediator that bridges the impact of financial literacy, entrepreneurial orientation and learning orientation on MSME performance. The results of this study contribute to enriching the understanding of the Resource-Based Theory, highlighting that effective utilization of resources, such as financial literacy, entrepreneurial orientation, learning orientation, and innovation capability, can improve MSME performance. Research Implications: This study is a valuable reference for MSME owners in the food and beverage sector, emphasizing the importance of a proactive approach. Responding quickly to market opportunities, introducing new products to new markets, and developing a learning-oriented mindset all play an important role in driving innovation and ultimately improving MSME performance. Originality/Value: This research underscores the importance of strategic resource utilization for MSME success, in line with the principles of Resource-Based Theory. Owners of food and beverage MSMEs are encouraged to develop a proactive and learning-oriented attitude, encouraging innovation as a key driver to improve business performance.