Knowledge Sharing Behavior Research Articles

Evaluating Factors Affecting Knowledge Sharing Among Health Care Professionals in the Medical Imaging Departments of 2 Cancer Centers: Concurrent Mixed Methods Study.

Knowledge sharing is a crucial part of any knowledge management implementation. It refers to sharing skills and experience among team members in an organization. In a health care setting, sharing knowledge, whether tacit or explicit, is important and can lead to better health care services. In medical imaging departments, knowledge sharing can be of particular importance. There are several factors that affect knowledge-sharing practices in medical imaging departments: individual, departmental, and technological. Evaluating the importance of these factors and understanding their use can help with improving knowledge-sharing practices in medical imaging departments. We aimed to assess the level of motivation, identify current knowledge-sharing tools, and evaluate factors affecting knowledge sharing in the medical imaging departments of 2 cancer centers, The Christie, United Kingdom, and the Kuwait Cancer Control Center (KCCC). A concurrent mixed methods study was conducted through nonprobability sampling techniques between February 1, 2023, and July 30, 2023. Semistructured interviews were used to validate the results of the quantitative analysis. Data were collected using an electronic questionnaire that was distributed among health care professionals in both cancer centers using Qualtrics. Semistructured interviews were conducted online using Microsoft Teams. The quantitative data were analyzed using the Qualtrics MX software to report the results for each question, whereas the qualitative data were analyzed using a thematic approach with codes classified through NVivo. In total, 56 respondents from the KCCC and 29 from The Christie participated, with a 100% response rate (56/56, 100% and 29/29, 100%, respectively) based on the Qualtrics survey tool. A total of 59% (17/29) of health care professionals from The Christie shared their knowledge using emails and face-to-face communication as their main tools on a daily basis, and 57% (32/56) of health care professionals from the KCCC used face-to-face communication for knowledge sharing. The mean Likert-scale score of all the components that assessed the factors that affected knowledge-sharing behaviors fell between "somewhat agree" and "strongly agree" in both centers, excepting extrinsic motivation, which was rated as "neither agree nor disagree." This was similar to the results related to incentives. It was shown that 52% (15/29) of health care professionals at The Christie had no incentives to encourage knowledge-sharing practices. Therefore, establishing clear policies to manage incentives is important to increase knowledge-sharing practices. This study offered an evaluation of factors that affect knowledge sharing in 2 cancer centers. Most health care professionals were aware of the importance of knowledge-sharing practices in enhancing health care services. Several challenges were identified, such as time constraints, a lack of staff, and the language barrier, which limit knowledge-sharing practices. Therefore, establishing a clear policy for knowledge sharing is vital to practicing knowledge-sharing behaviors and facing any challenges that limit this practice.

Unravelling the knowledge matrix: exploring knowledge-sharing behaviours on market-based platforms using regression tree analysis

PurposeThis study aims to enhance the effectiveness of knowledge markets and overall knowledge management (KM) practices within organisations. By addressing the challenge of internal knowledge stickiness, it seeks to demonstrate how machine learning and AI approaches, specifically a text-based AI method for personality assessment and regression trees for behavioural analysis, can automate and personalise knowledge market incentivisation mechanisms.Design/methodology/approachThe research employs a novel approach by integrating machine learning methodologies to overcome the limitations of traditional statistical methods. A natural language processing (NLP)-based AI tool is used to assess employees’ personalities, and regression tree analysis is applied to predict and categorise behavioural patterns in knowledge-sharing contexts. This approach is designed to capture the complex interplay between individual personality traits and environmental factors, which traditional methods often fail to adequately address.FindingsCognitive style was confirmed as a key predictor of knowledge-sharing, with extrinsic motivators outweighing intrinsic ones in market-based platforms. These findings underscore the significance of diverse combinations of environmental and individual factors in promoting knowledge sharing, offering key insights that can inform the automatic design of personalised interventions for community managers of such platforms.Originality/valueThis research stands out as it is the first to empirically explore the interaction between the individual and the environment in shaping actual knowledge-sharing behaviours, using advanced methodologies. The increased automation in the process extends the practical contribution of this study, enabling a more efficient, automated assessment process, and thus making critical theoretical and practical advancements in understanding and enhancing knowledge-sharing behaviours.

Factors affecting social technologies driven knowledge sharing among Pakistani university librarians and its impact on library service innovation

This study explores the factors influencing knowledge sharing (KS) via social technologies (STs) among Pakistani university librarians and its effect on library service innovation. The research employed an expanded version of the theory of planned behavior as its theoretical framework. Data were gathered through a self-administered questionnaire to 281 university librarians of Pakistan using the convenience sampling technique. Descriptive statistics and a multiple linear regression test were used to analyze the collected data. The study found prevalent use of platforms like WhatsApp and Facebook. All nine hypotheses suggesting positive correlations among factors were supported. Key factors found to be shaping librarians’ KS behavior include trust, attitude, enjoyment in helping others, perceived behavioral control, and subjective norms. Additionally, individual behavior intention, perceived reciprocal benefits, and management support were also found to be crucial in fostering KS. On the whole, the study showed a positive impact in knowledge sharing through social platforms on library service innovation. This study will be useful for librarians around the world by providing evidence-based strategies and insights into fostering effective knowledge sharing through social technologies, which can lead to enhanced library services and innovation in diverse library settings globally.

Navigating the nexus of citizenship fatigue and knowledge sharing: the influence of employee vitality and tenure among university lecturers

Purpose This study aims to examine the influence of employee vitality and tenure on the nexus between citizenship fatigue and knowledge-sharing behaviour among academic staff in Ghanaian higher education institutions. Design/methodology/approach A sample of 876 faculty members from traditional and technical universities was chosen for the study using convenience sampling technique. Data was analysed using PLS-SEM with SmartPLS 4. Findings Results reveal that citizenship fatigue negatively influences faculty members’ knowledge-sharing behaviour. In addition, employee vitality and tenure mitigate the negative influence of citizenship fatigue on faculty members’ knowledge-sharing behaviour. Practical implications The findings suggest that the management of higher education institutions should focus on creating a workplace culture that cultivates workplace vitality and promotes long tenure to reduce the negative influence of citizenship fatigue on the knowledge-sharing behaviour among faculty members. Originality/value This study represents one of the earliest attempts to examine a theoretical framework that connects citizenship fatigue, employee vitality, knowledge-sharing behaviour and employee tenure within the context of higher education.

Nexus between intellectual capital and innovation performance: the mediating role of firm’s attractiveness and knowledge sharing

Purpose Intellectual capital has recently gained significant attention for achieving a competitive advantage for firms. Accordingly, this study aims to examines the impact of intellectual capital on small and medium enterprises (SMEs) innovation performance. Additionally, it also examines the mediating role of firm’s attractiveness (FATR) and knowledge sharing (KS) in small enterprises of India’s National Capital Region (NCR). Design/methodology/approach Data was gathered from 395 owners and managers of the NCR region through a self-administered survey questionnaire. The author applied a “variance-based structural equation modeling” to examine the outcomes. Findings The outcomes exhibited that relational capital (RC) significantly influences the FATR, while human capital (HC) and structural capital (SC) insignificantly influences the FATR. Furthermore, HC, RC and SC substantially influence KS. Interestingly, the outcomes also reveal that a FATR and KS substantially influence innovation performance. Research limitations/implications This research provides valuable opportunities to expand the study of intellectual capital and innovation performance in SMEs across different countries, paving the way for future comparative analyses in diverse international contexts. Practical implications The results assist policymakers and practitioners in assessing an organization’s ability to transform data into intellectual capital within the context of “Industrial Revolution 4.0” to strengthen its sustainability and innovation performance. Originality/value The current paper delivers a more affluent and novel understanding of Indian SMEs by examining the interplay between intellectual capital and innovation performance mediating by a FATR and KS behavior. Furthermore, the proposed model has not been previously addressed in the academic literature, which signifies advancement in scientific knowledge.

Emotional intelligence and knowledge-sharing behavior: exploring the dynamics of emotional intelligence on knowledge exchange among filipino academics

The increasing complexity of academia and the growing recognition of knowledge as a critical organizational asset have put knowledge-sharing behavior at the forefront of research and practice. This study investigates the relationship between emotional intelligence and knowledge-sharing behaviors of 167 academicians from public higher education institutions in the Philippines. The researchers utilized a descriptive-correlational research design, employing Pearson product-moment correlation to establish the relationship between the variables. Results of the study show that most academicians have average emotional intelligence, which may impact sharing their knowledge with their peers and the rest of the academic community. As to their knowledge-sharing behaviors, academicians convey their thoughts and expertise to their departments and colleagues, but their publications and knowledge-building contributions to the community remain insignificant. The study also indicates that academicians' knowledge-sharing behavior is associated with their emotional intelligence. These results have implications for individual academicians and institutional management, as they can improve their professional development, leadership, and teamwork.

Knowledge sharing among academics in higher education: a qualitative approach

Purpose Higher education institutions are the contemporary embodiment of knowledge-intensive organizations. The role of knowledge sharing among academics in enhancing teaching, research and innovation performance cannot be overlooked. However, a paucity of studies were devoted to uncovering the influencing factors of knowledge sharing among academics in China. This study aims to dig into the factors that influence academics’ knowledge-sharing behaviors in the context of Chinese higher education. Design/methodology/approach Semi-structured interviews were conducted with 13 academics from universities across various regions in China by using a combination of convenience, snowball and purposive sampling methods. Thematic analysis was used where data sets were examined according to the initial categorization of factors based on a review of the literature while new factors were searched based on frequency of re-occurrence. Findings Perceived loss of power and time and effort significantly hinder knowledge sharing whereas expected self-development and association are major catalysts of knowledge sharing. The organizational climate in higher education is featured by competition and individualism, which is not conducive to knowledge sharing while affiliation and trust are essential for cultivating a pro-sharing environment. Technological tools are perceived as user-friendly and useful in facilitating knowledge sharing, but doubts were raised about the effectiveness of online knowledge sharing compared to face-to-face communication. Originality/value Deviating from the conventional quantitative approach, this study provides novelty insights on this topic by revealing some less-investigated factors of knowledge sharing among Chinese academics by taking the qualitative approach.

Relational antecedents of sharing and not sharing knowledge: a configurational approach

PurposeKnowledge sharing within organizations has significant benefits for group and organizational performance. This study aims to identify the combinations of individual and relational factors that influence high- and low-intensity knowledge sharing among workers using the ability-motivation-opportunities (AMO) framework.Design/methodology/approachThis research adopts a qualitative, set-theoretic approach, using fuzzy set qualitative comparative analysis (fsQCA) to analyse data collected from knowledge workers in an international corporation.FindingsOur findings show that knowledge sharing is fundamentally relational, meaning that the quality and history of interaction with co-workers affect the intensity of knowledge-sharing behaviour. All AMO dimensions prove important for sharing, although some of them can substitute one another. However, if there is a lack of ability and opportunity, employees will not share knowledge even if they are motivated by reciprocity.Practical implicationsThe results offer human resources and project management practice alternative combinations of individual and relational factors that can be used to streamline knowledge sharing, emphasizing the need to invest in building relationships among co-workers.Originality/valueThis study contributes to the literature by identifying configurations of core and peripheral conditions pertaining to abilities, motivation and opportunities that can facilitate or constrain knowledge-giving.

Inclusive leadership, service innovation, and knowledge sharing: the roles of intrinsic motivation and sleep quality

ABSTRACT This research aims to study the associations between inclusive leadership, employee service innovation, and knowledge-sharing behaviours in the hospitality industry. We further examined the mediating role of intrinsic motivation and the moderating role of employee sleep quality. Applying a convenience sampling technique, we conducted an online research survey in three phases to collect data from 329 respondents. Our findings showed that managers’ inclusive leadership style is positively associated with workers’ intrinsic motivation, which in turn leads to employee service innovation behaviour and knowledge-sharing behaviour. Moreover, intrinsic motivation has been found as the mediating mechanism in the association between inclusive leadership and employee work outcomes. We further found that workers’ sleep quality moderates the association between inclusive leadership and employee outcomes such that poor sleep quality weakens this association. Our study offers substantial implications for the practitioners and scholars in the areas of sleep, leadership, and innovation and knowledge sharing behaviours in organizations.

The effect of workplace bullying on knowledge sharing of the employees in scientific and technological enterprises: a moderated mediation model

PurposeThis study aims to understand how workplace bullying affects knowledge sharing among employees in Chinese scientific and technological enterprises.MethodologyA convenience sampling method was employed to survey 275 employees from scientific and technological enterprises of Yangtze River Delta, China. The survey utilized a general information questionnaire, a workplace bullying scale, an organizational belonging scale, a knowledge sharing scale, and a forbearance scale. A moderated mediation model was set up, and the hierarchical regression and the bootstrapping method were applied.FindingsThe empirical results indicated that workplace bullying has a negative effect on the knowledge sharing, and organization belonging has played mediating effect. Furthermore, Forbearance not only moderated the effect of workplace bullying on organizational belonging, but also moderated the mediated effect of organization belonging, and the effect will be stronger when employees are at a lower level of forbearance.ImplicationsThis study offers important implications for scientific and technological enterprises. The findings imply that enterprises should discourage person-related workplace bullying to increase employees’ intention to engage in knowledge-sharing behavior. Moreover, the manager of these firms should develop a culture of family so that they can care for the organization belonging.

Exploring the Relationship between Information Self-Efficacy and Knowledge Sharing Behaviour on Social Media among Higher Education Students

Exploring the Relationship between Information Self-Efficacy and Knowledge Sharing Behaviour on Social Media among Higher Education Students

Linking HEXACO Personality Traits to Affective Commitment and Knowledge Sharing Behaviour in Higher Education Institutions

This study aimed to assess the connection between HEXACO personality traits (i.e. honesty–humility, emotionality, extraversion, agreeableness, conscientiousness, and openness to experience) and knowledge sharing behaviour (KSB) of university academic staff. Moreover, based on the theory of planned behaviour (TPB), this study aimed to examine the underlying process through which HEXACO personality traits contribute to academics’ KSB by examining mediating role of affective commitment. With a structured questionnaire survey, the data was conveniently collected from 234 full-time university faculty members employed in 20 private universities located in Bangladesh. Structural equation modelling partial least square (SEM-PLS) was utilised to analyse the research model. The results revealed that, with the exception of emotionality, all HEXACO personality traits (i.e. honesty–humility, extraversion, agreeableness, conscientiousness, and openness to experience) have positive direct effects on academics’ KSB. The study further showed that the effects of honesty–humility, extraversion, agreeableness and conscientiousness on KSB were significantly mediated by affective commitment. Thus, universities should focus on academics’ personality profiles to improve knowledge sharing practices within the institutions. In particular, personality test should be introduced in the selection process of university teachers to identify the candidates with desirable personality traits. The findings offer a new understanding of how HEXACO personality traits result in academics’ KSB directly as well as via affective commitment.

Exploring the Relationship between Technological Self-Efficacy and Knowledge Sharing Behavior in Social Media

Exploring the Relationship between Technological Self-Efficacy and Knowledge Sharing Behavior in Social Media

The influence of transformational leadership on knowledge sharing of teachers: the roles of knowledge-centered culture and perceived organizational support

Purpose The purpose of this study is to explore the effect of transformational leadership (TL) on tacit and explicit knowledge sharing (KS) of teachers through the mediating role of knowledge-centered school culture (KSC). This study also attempts to bring a deeper insight into the correlation between KSC and KS behaviors by exploring the moderating effect of perceived organizational support (POS). Design/methodology/approach The paper used a quantitative approach and structural equation modeling to examine the relationship among the latent factors in the research model using data collected from 293 teachers in Vietnamese universities. Findings The findings indicated that TL positively influences tacit and explicit KS behaviors of teachers directly or indirectly through its positive effect on KSC. In addition, the paper highlights the moderating role of POS in strengthening the impact of TL on tacit and explicit KS behaviors of teachers. Research limitations/implications This paper emphasizes the need to practice TL as an effective pathway to foster tacit and explicit KS behaviors of teachers in higher education. Originality/value The paper significantly contributes to enhancing understanding of the antecedent role of TL in fostering knowledge-centered culture and KS behaviors of teachers under the moderating effects of POS in higher education.

Hubungan antara Efikasi Diri Teknologi dan Perilaku Berbagi Pengetahuan di Media Sosial

In the current digital era, technology is a crucial tool for individuals to access and share information. Technological skills are particularly vital on social media platforms, where people collaborate and exchange knowledge. With university students increasingly using social media for information sharing, it is essential to examine how technological engagement influences knowledge-sharing activities to enhance educational outcomes. This study aims to explore the relationship between technological self-efficacy and knowledge-sharing behavior among university students on social media. Using a simple random sampling approach, the study surveyed degree and diploma students in Jakarta, collecting data from 266 participants via an online Google Forms questionnaire. The findings reveal a significant positive correlation between technological self-efficacy and knowledge-sharing behavior, indicating that students with higher technological self-efficacy are more active in sharing knowledge on social media. This underscores the importance of technological competencies in educational settings. Future research is recommended to include broader and more diverse student samples to further investigate the link between technology use and knowledge-sharing behaviors

The effect of academic librarians’ trust and relationships on their knowledge-sharing practice using the theory of planned behaviour

This study investigates how trust and relationships influence knowledge-sharing practices among academic librarians in Malaysia. Drawing on the Theory of Planned Behaviour (TPB), the research examines how trust affects librarians’ attitudes, subjective norms, and perceived behavioural control, ultimately shaping their intentions and knowledge-sharing behaviours. Using a quantitative approach, data were collected from librarians in selected public and private university libraries in the Klang Valley region of Malaysia. The findings reveal a significant positive impact of trust and relationships on librarians’ willingness to share knowledge. The study also highlights that trust and positive relationships can indirectly influence knowledge-sharing practices by first shaping librarians’ attitudes, perceptions of social pressure, and confidence in their ability to share knowledge effectively. These results emphasize the importance of fostering a supportive library culture to promote knowledge sharing. Practical steps for libraries to cultivate such an environment are discussed, including (e.g. team-building activities and training programmes). Finally, the implications of these findings are explored, offering valuable insights for future research and library management practices.

A Conceptual Review of Trust and Knowledge-Sharing Behavior Among Academics in Public Universities

sharing behavior among academicians in public universities. Trust is recognized as a fundamental element underpinning effective knowledge sharing in organizations, crucial for skill development, enhancing competencies, and sustaining competitive advantages. In academic settings, knowledge dissemination occurs through various channels such as teaching, publications, training, and research. Despite the assumption that academicians are actively engaged in knowledge creation and sharing, real-world practices may not always reflect this. This paper reviews existing literature to elucidate how trust impacts knowledge-sharing behavior among academicians, with a focus on Malaysian public universities. The findings aim to offer insights into the dynamics of trust in knowledge sharing and propose strategies to foster a knowledge-sharing culture in academia.

Employee Engagement and Innovative Work Behavior: The Mediating Role of Knowledge-Sharing Behavior in the United Arab Emirates (UAE) Service Context

The aim of this study was to examine the mediating role of knowledge-sharing behavior (KSB) in the relationship between employee engagement and innovative work behavior (IWB). We collected 193 completed survey responses from employees working in the service sector in the United Arab Emirates (UAE). Drawing on social exchange theory (SET), we employed hierarchical regression to analyze the research framework and the mediation effect. The primary findings indicate a significant positive association between employee engagement and IWB, as well as between employee engagement and KSB. Additionally, there is a significant positive association between KSB and IWB. Furthermore, employee engagement has an indirect effect on IWB via the mediating role of KSB. We recommend further research and practical investigation into how employee engagement contributes to enhancing knowledge-sharing behavior and IWB, ultimately improving organizational performance.

Retraction Note: Are green HRM Practices enough to build successful green ventures interlinked with innovation and knowledge-sharing behavior? Case of China.

Retraction Note: Are green HRM Practices enough to build successful green ventures interlinked with innovation and knowledge-sharing behavior? Case of China.

Emotional intelligence as an antecedent of employees’ job outcomes through knowledge sharing in IT-ITeS firms

PurposeJob performance literature has evolved to address the aspects of performance thinking where knowledge sharing (KS) and emotions on the job are considered important. This study evaluates the influence of emotional intelligence (EI), mediated through KS, on job outcomes measured as job performance (JP) and job satisfaction (JS).Design/methodology/approachStructural equation modeling methods are used to investigate the degree of influence of EI on job outcomes through KS. The data for analysis has been collected from 227 project managers at Information Technology-Information Technology Enabled Services (IT-ITeS) firms.FindingsThe findings suggest that the EI has a positive and significant effect on KS. This implies that employees with high EI scores are more involved in the KS behavior. Furthermore, the findings suggest that KS partially mediates the relationship between EI and JP, and it fully mediates the relationship between EI and JS.Research limitations/implicationsFor KS, the answer lies in the recruitment and retention of emotionally intelligent persons rather than investing only in information technology. The study enhances the literature on knowledge management, sharing and EI.Practical implicationsThe proposed research model suggests a successful infusion of KS within IT-ITeS firms. Knowing the EI of employees and, accordingly, changing their behavior towards sharing knowledge is probably a distinctive, most efficacious and essential strategy for augmenting job outcomes.Originality/valueThe study establishes the role of KS in translating the impact of EI on JP and JS. Furthermore, it contributes a novel framework of KS behavior.