Knowledge Management In Higher Education Research Articles

Micro-processes of knowledge sharing in higher education: international students as a source

ABSTRACT International students are fundamental actors in the university’s knowledge management process, but little is known about their knowledge activities. The purpose of this study is to understand how the knowledge sharing process in higher education unfolds in the context of international students’ perspectives. Based on a qualitative approach, data were collected through interviews with Chinese international students studying at Russian universities. The results of this study were synthesized into a proposed process model for knowledge sharing, describing the activities and four stages related to knowledge sharing by international students. This study found that the relative weights of influencing factors vary across the four stages of knowledge sharing and that international students’ knowledge sharing is an iterative process that occurs in an incremental way. As a result, the study reveals the knowledge source role of international students, and extends the existing knowledge-sharing model to more accurately reflect the micro-processes of international students’ knowledge sharing. Future research can examine the applicability of the identified micro-processes in different higher education contexts. Based on the different needs of international students in the four stages identified in this study, leaders can facilitate knowledge management in higher education.

Knowledge Management in Higher Education in Vietnam: Insights from Higher Education Leaders — An Exploratory Study

This paper aims at increasing awareness of knowledge management (KM), its challenges as well as benefits in Higher Education (HE) system of Vietnam. An exploratory qualitative research design was deployed using semi-structured interviews. Nine senior institutional leaders from nine Vietnamese universities participated in the study. Thematic analysis, informed by the literature, was undertaken on English translated transcripts of the interviews. The findings shared senior HE leaders’ perspectives on how KM in higher education institutions (HEI) of Vietnam was being conceptualised and operationalised, as well as insights into how KM associates with six dimensions of HEIs’ performance so as to gear up KM’s benefits and anticipate challenges when a HEI embarking on the KM journey. Further research of different methods on the topic to enlighten the role of KM in HE system of Vietnam, and beyond, is recommended. The role and importance of KM is wildly recognised in business communities. However, studies exploring KM application in HE system remain scarce especially HE of developing countries. In Vietnam, no qualitative studies of KM in HEIs have been located. Vietnam is a nation on its way to transform from a state-based to market-driven economy; and a comprehensive education reform is deemed to shoulder the key task. KM deployment in the whole HE system is essential to comprehensive education reform and then to the global integration of its HE system. Besides, the study helps enrich the literature of KM in HE sector and provide insights of KM to campus chiefs, KM officers, administrator in HEIs.

Implementation of Knowledge Management in Higher Education: A Comparative Study of Private and Government Universities in India and Abroad.

All academic institution contributes to the corpus of knowledge in some way. To keep expanding, the resulting information and data must be collected in a single area and shared throughout society. Knowledge developed in academic institutions is not adequately preserved or gathered, according to research. It has also been observed that the majority of the content or knowledge developed in academic institutes is unknown to the general public and is categorized as a literature review, which may be useful if proper coding is kept in the organization. The purposeful integration of humans, processes, and technology dedicated to developing, capturing, and executing an organization’s creative infrastructure is known as a Knowledge Management (KM) method. Knowledge Management supports educational institutes in refining their capability to acquire and share information and knowledge, applying it to problem resolution and promoting research and continuous development. This paper advocates a holistic strategy for finding, analyzing, recording, retrieving, and distributing the whole of an administration’s data properties. Databases, records, procedures, regulations and hitherto un-captured knowledge and talent in ordinary employees are samples of these properties. Higher education institutions can use KM as a tried and true approach to dealing with their problems. KM aids in the motivation of research as well as the promotion of partnerships and innovations in the future.

Knowledge management in higher education: Theory and practice

Knowledge is now recognized as the driving force behind economic growth and productivity. The purpose of the article is study of the theory and practice of knowledge management as the basis for the competitive advantage of a modern organization on the example of a specific institution of higher education — Astrakhan State University. The methodological basis was a categorical apparatus of the knowledge management system, methods of description, analysis, synthesis, content analysis, as well as a systematic approach in relation to the description of the experience of a particular university. As part of the study, the systematization of theoretical views on the management of explicit and implicit knowledge was carried out, the features of this process in the higher education system were studied, and the barriers that prevent the free transfer of knowledge in organizations of this type were identified. The data considered in the article can be used in the institutions of higher education in Russia in the development of strategies in the relevant field of activity.

Open knowledge management in university education in the context of digital transformation

Research objectives: this study aims to clarify the role of knowledge in social development, and open knowledge management in higher education. Research Methods: The authors mainly use theoretical research methods. Research through documents: retrospective, summarizing, systematizing theories from domestic and foreign studies, selected documents closely related to the task of knowledge research, knowledge management, thereby, act as a scientific basis for further studies to propose appropriate measures for higher education in Vietnam in the digital transformation period in education. Research results: the study shows the role of knowledge in the process of social development. In addition, the study points out the importance of open knowledge management to the training process in universities.

Intellectual Capital and Knowledge Management in Higher Education: Concept, Implementation, and Barriers

Intellectual capital has developed into an intriguing concept that is frequently debated by academics and professionals and has been shown to improve the performance of all types of businesses, including institutions. Through a systematic literature review, this research is expected to enable reflection on the critical role of intellectual capital management in establishing an organization's competitive advantage in higher education and the essential part of knowledge management and socialization opportunities in the development of social thinking in higher education institutions and organizations. Ten articles published in national and international journals were selected to analyze thematically as the research data. The findings report that intellectual capital management lays the groundwork for strategic planning and the commercial success of modern educational institutions. Rethinking processes and fostering knowledge formation, particularly concerning their impact on functional strategies, is critical for academic administrators to increase their competitive advantage, the strength of internal organizational structures, and the effectiveness of educational programs.

Knowledge management in higher education: evidence from an interdisciplinary postgraduate program

Knowledge management in higher education: evidence from an interdisciplinary postgraduate program

Knowledge management in higher education: evidence from an interdisciplinary postgraduate program

Knowledge management in higher education: evidence from an interdisciplinary postgraduate program

Human Resources Approach for Optimization of Knowledge Management Implementation: A Case Study at Binus University

Professional human resources view knowledge management as a guarantor of knowledge owned, acquired, and developed together with other people in the organization so that personal knowledge can become organizational knowledge that can contribute to organizational performance. This study aims to analyze the optimization of the implementation of knowledge management at Bina Nusantara University to approach human resources. This approach is carried out to gain commitment and at the same time increase the competence of human resources in using knowledge management. This study uses a qualitative research method with the type of case study. The research results at Bina Nusantara University show that the resource approach focuses on empowering stakeholders, managing perceptions, developing individual competencies and commitments, and appreciating all achievements. This human resource approach is grouped into students, alumni, and parents. Second, industry, business people, and the community. Third, faculty members, and fourth, staff. This research contributes to a deep understanding of the human resource approach for optimizing knowledge management in higher education.

Managing “Knowledge” in India: A Higher Education Perspective

Knowledge management (KM) is a modern discipline that, in a few decades, has made its mark, appraised its significance and managed to get noticed by industry experts, practitioners, researchers and policy makers. In this context, this paper (i) maps critical success factors (CSFs) that drive the success of knowledge management process and practice in higher education institutions and similar communities of practice, (ii) combines existing research and sums up the findings of different studies on knowledge management in higher education, with major emphasis on Indian context, and (iii) suggest future research directions. In order to realize the above objectives, an intensive review of literature of published research on knowledge management in higher education institutions was performed. The key findings show that CSFs for successful implementation of knowledge management can be broadly categorized into four dimensions namely technological, human or personnel factors, senior management factors and organisational factors. These dimensions further have some more quantifiable elements. Further empirical research on these factors, in combination, must be done in the perspective of higher education system in India.

The Role of Knowledge Management and Data Mining in Improving Educational Practices and the Learning Infrastructure

Higher Educational Institutes hold a central and vital role in the knowledge economy. Knowledge generated by these institutes needs to be collected and disseminated to bring about improvement in not only student learning and performance, but also in educational practices, processes and the society in general. Sadly, in many institutes, this knowledge is rarely recognized, captured, analysed or utilized. Apart from the need for improved learning outcomes, rapid growth in educational data and technology has motivated several educational institutes to implement Knowledge Management (KM). KM is the key to enable educational institutes reach their goals and achieve their objectives. This paper explores the basic concept of KM and addresses the need of KM in higher educational institutes by proposing a framework to improve knowledge processes and practices in academia. This paper also highlights the role of data mining in facilitating KM in higher education through a case study that focuses on aspects of student management. Using data mining methods of pattern discovery and association rule mining, interesting patterns have been discovered from academic data that can be used for effective pedagogical decision making. The applications and challenges faced in the implementation of KM within higher educational institutes have also been briefly discussed.

Education and Knowledge Management: Pedagogical Challenges

The instructor of Knowledge Management in Higher Education needs the formation of a systematic process of pedagogical training, which allows him/her to develop his/her skills as an educator. Dealing with adult students does not exempt the university instructor from enabling practical application of the knowledge acquired in the classroom. The background of the study is the pedagogical practice of the authors at a university in the interior of Santa Catarina, one of the three southern Brazilian states. The students are from middle to lower classes, who mostly work during the day to finance their evening studies. Thus, in the teaching of Knowledge Management it is not enough for the instructor to have a mastery of the knowledge related to the subject he teaches. The instructor needs to develop the ability to create teaching material for students and strategies of different teaching methods, such as: the lecture; discussion; simulations and audiovisual resources. Despite all the preparation and planning of the instructor to teach the contents, the primary pedagogical tool is dialogue. The communication between teacher and students waives all the content of a class, because it depends on it that the learning happens. Keywords: Knowledge Management, Pedagogy, Higher Education. DOI: 10.7176/RHSS/10-8-01 Publication date: April 30 th 2020

Knowledge management in higher education: a literature review and further research avenues

ABSTRACT Despite the growing interest in knowledge management (KM) for Higher Education Institutions (HEIs), research on this topic is still fragmented and loosely focused. This paper adds to this research by providing a state-of-the-art of the current literature and outlining overlooked areas of investigation in order to address further studies towards bridging this gap. To this purpose, through a systematic review process, 121 articles have been coded and analysed according to distinct dimensions. Findings reveal that, despite the growing trend of papers on the topic, research on KM in HEIs is still in its embryonic stage with high levels of heterogeneity and lack of wider theoretical constructs. Furthermore, a thematic analysis highlights six main research concepts, from which this paper derives a comprehensive framework integrating the key issues from the literature and suggesting new possible research avenues in the field.

Skills and knowledge management in higher education: how service learning can contribute to social entrepreneurial competence development

Purpose The purpose of this paper is to elaborate on how service learning approaches are able to foster social entrepreneurship competences. The aim of the paper is to formulate a framework of key competences for social entrepreneurship and to give first insights in how service learning actually has an impact on change in students’ set of competences. Design/methodology/approach This paper uses a mixed-methods approach combining qualitative data collectionmethods of learning diaries of the students and semi-structured interviews, including 40 master’s students studying at a German university in interdisciplinary learning settings and five instructors from the same universities. Analysis was carried out by means of qualitative content analysis. Findings This paper provides empirical insights about the competences that are being fostered by service learning. From these, a framework for social entrepreneurship competences is being derived. Research limitations/implications The set of competences should be further investigated, as it was derived out of a small data set. Therefore, researchers are encouraged to use the set of competences for social entrepreneurship as a basis for future research and on a longer-term perspective, which lead to substantial implications for educational practice. Practical implications This paper includes implications for new perspectives on service learning in the light of the development of a relevant framework for social entrepreneurship competence, having significant implications for educational practice in social entrepreneurship education. Originality/value With this paper, the authors fulfill the need of a framework of social entrepreneurship competences that serves as a foundation for educational practice and further research in the context of service learning and beyond.

Digitalization of the university: construction of the integrated informational environment

The review article aims at formulating a systematic approach to the formation of an integrated information environment focused on the innovative development of educational services in the context of university digitalization. The methodological basis is the review of scientific publications on the problem of building an integrated information environment and knowledge management within the university, management technologies, and federal legislation on these issues. The article is practically significant due to its describing the tools and processes of knowledge management within the university, in formulating the tasks of the corporate information system, in developing recommendations on the structure of the integrated information environment of the university, focused on the target orientation in business processes management, in individualization of training, in the use of online courses and in network collaboration. The areas of using the managerial design model of the innovative educational services development are the knowledge management technologies linking with internal business processes and the external environment in the university's corporate information system, as well as the possibility of networking with consumers of educational services. The concept of the managerial design model formed the basis for improving, mostly in terms of academic knowledge, the network environment of theKazanNationalResearchTechnicalUniversitynamed after A. N. Tupolev. The article gives the strategic understanding of the role of the university's integrated information environment in online learning and research, in pro- viding training within the real economy, and in participating in network programs. The article is important because of the author's approach to the organization of an integrated information environment of the university, wherein academic and managerial knowledge are combined, as it is aimed at strengthening the competitive advantages of educational services and at achieving the goal of quality education. The article might be interesting for researchers in the field of knowledge management in higher education and for the practitioners of university business processes informatization. In the future, researchers will be able to more detailedly develop the information modules of the corporate information system and management tools of any university's organizational (academic and managerial) knowledge.

Information and Communication Technology and Knowledge Management in Higher Education System

Given the importance of knowledge management at university, most scholars believe that the key to the success of knowledge management is the capacities information and communication technology provides in this field. Thus, the present article aims to identify effective factors of information and communication technology on knowledge management in higher education. Research methodology: this is a qualitative study conducted by content analysis and semi-structured interviews with academics from state universities in Tehran as well as objective sampling in the year 2016. Using an analysis of data resulting from semi-structured interviews and a review of research, background effective factors of optimal use of communication and information technology were identified. Then, they were classified into main and additional categories. Results from encoding and categorical content analysis suggest that hardware and software infrastructures, access to academic databases and electronic networks, access to new knowledge research, retrieval, storage, exchange and processing technologies, and mastery over related software are regarded as effective factors of information and communication technology on knowledge management in the higher education system. Each category covers several subsets. Conclusion: in order to apply the findings of the present research in practice, it is suggested that the establishment of knowledge management system approach be valued in academic environments.

IMPLEMENTATION OF LEARNING MANAGEMENT SYSTEMS: DISTANT LEARNING TECHNOLOGIES AS TEACHERS’AID

The article is a case and looks into the experience of Kazan National Research Technical University named after A. N. Tupolev in the field of organizing network electronic educational environment based on LMS Blackboard and LMS MOODLE and developing electronic university services for implementing higher education and supplementary vocational education programs. The main aim of the article is to demonstrate the experience of using distance technologies for teaching the skills of working with LMS Blackboard and legal norms of labor and fire security to university lecturers. The article reviews peculiarities of social and informational space in which educational services are implemented nowadays and the new ways of communication and information interaction created by the new environment. Benefits of main university processes based on distance learning technologies are presented. The authors point out the challenges of organizing distance learning, in particular, lack of lecturers, capable fusing distance learning technologies in the teaching process professionally, technically and psychologically. Distance learning peculiarities for university lecturer are described. The structure of electronic informational and educational environment of KNRTU-KAI and open model of academic knowledge as a result of using network information technologies are presented. Conducted research gives reasons for conclusions on the need for changing the idea of educational services delivery due to accumulating and transforming the set of academic knowledge, economic benefits, interaction between users and network educational environment. In order to organize student - centered learning it is necessary to implement a set of tasks of electronic educational and informational environment formulated by the author. The value of the article is in describing practical recommendations on implementing electronic educational resources in the context of open academic knowledge concept, popularization of DLT among university lecturers and employees. The article is of interest to the practitioners of university academic knowledge informatization and researchers in the field of knowledge management in higher education. In future researchers will be able to perform more detailed empiric work on creating electronic learning systems within the framework of academic knowledge open model on the basis of network information technologies.

Review of Knowledge Management in Higher Education

Higher educational institutions (HEIs) generate and implement Knowledge amid their procedures and activities. Utilising this Knowledge Management and innovations in higher education is as fundamental as it is in the corporate sector. If it is implemented successfully, it can prompt better decision making capacities, lessened Product development cycle duration (for instance, educational modules improvement and examination), enhanced scholastic and administrative Services, and diminished expenses. The objective for the paper is to emphasise and show a review of the requirement for knowledge management in higher educational institutions and to throw some light on the impact on institutions, if the knowledge that is delivered is not captured properly could lead to the phenomenon of “knowledge drain”, particularly the tacit knowledge that resides in the minds of the people. This results in loss of useful knowledge from the Organisation.

Practical Guidelines for the Practice of Knowledge Management in Higher Education

The paper would propose, define and support, five guidelines for the practice of knowledge management in Higher Education drawn from the history of epistemological thought. The guidelines for the practice of knowledge management include to develop of Organizational Knowledge, to develop a Knowledge Management Culture, to development of a Knowledge Gap Analysis, to develop Knowledge Management Leadership and too develop of a Knowledge Management Model.

Initiating Knowledge Management in Colleges and Universities: A template

Knowledge Management (KM) is a collaborative and integrated approach adopted at various levels to ensure that an organization’s knowledge assets are best utilized to increase organizational performance. While KM has been adopted in a large number of sectors and organizations, colleges and universities, and the higher education sector in general, is yet to take full advantage of the possibilities offered by KM. Also, while past research has sought to highlight the importance of implementing KM in higher education, there is a lack of a single, clear template for KM implementation that universities leaders and administrators can adopt. The contribution of the paper is a practical, actionable, step-by-step plan, as well as a diagrammatic, theoretical framework for initiating KM successfully in colleges and universities.