Sustainable Knowledge Management Research Articles

Assessing the mediating role of knowledge management in the relationship between technological innovation and sustainable competitive advantage.

This study employed the resource-based view theory to investigate the relationships between technological innovation, knowledge management, and sustainable competitive advantage in the hospitality sector, focusing explicitly on hotels in the Yaounde and Douala regions of Cameroon. Cluster sampling was employed to identify 370 respondents from of 35 hotels. Structural equation modelling (SEM) was utilized to analyze the data. The study found that technological innovation had a positive and significant influence on sustainable competitive advantage and knowledge management. It was observed that knowledge management had a positive and significant influence on sustainable competitive advantage. The investigation discovered that knowledge management partially mediates the relationship between technological innovation and sustainable competitive advantage. Cameroonian hotels can improve their competitive advantage by innovating technology and promoting efficient knowledge management techniques. Adopting cutting-edge technologies and fostering a culture of knowledge exchange can result in increased operational efficiency, enhanced service delivery, and differentiation from rivals, ultimately bolstering long-term competitiveness in the hospitality sector.

Sustainable knowledge management: Driving green technology innovation and long-term performance in construction firms

Sustainable knowledge management: Driving green technology innovation and long-term performance in construction firms

Analysis of the scientific production on the implementation of knowledge management for supply chain sustainability

This research aims to analyze the scientific production on the implementation of knowledge management for sustainability of supply chain. The study is of a descriptive quantitative type, by performing a bibliometric analysis executed in the Scopus database where only the articles found in open access in the areas of engineering, business, administration and accounting sciences were considered. A total of 43 articles were detected. The authors with the major contributions were Tseng, M.L. and Mangla, S.K. The most productive institutions were Brunel University London and Brunel Business School. The country in which the largest number of research papers were published was The United Kingdom. The articles were published in 29 journals. A bibliometric map of co-authorship was carried out, which showed that these were grouped into four clusters and that of co-occurrence of keywords structured into six clusters, which identified six lines of research.

Investigating the Role of Digital Transformation, Digital Knowledge Management and Digital Innovation on Sustainable Performance (SDG) of SMES

Objective: This research aims to analyze the relationship between digital transformation and sustainability, analyze the relationship between digital innovation and sustainability and analyze the relationship between digital knowledge management and sustainability. Method: The research method used in this research is a quantitative method, research data analysis uses the structural equation modelling partial least squares (PLS-SEM) method with tools for processing data using SmartPLS 4.0 software. The population of this research are administrators or managers of SMEs in Indonesia. The respondents of this research were 467 SME managers who were determined using a simple random sampling method. Research data was obtained by distributing online questionnaires via digital platforms or online media. The questionnaire was designed to contain statement indicators using a 5 Likert scale. The independent variables of this research are digital transformation, digital innovation and digital knowledge management, the dependent variable of this research is sustainability. The stages of data analysis are unified validity, reliability testing hypothesis testing or significance testing of relationships between variables. Result: The results of this research are that digital transformation has a positive and significant relationship to sustainability, digital innovation has a positive and significant relationship to sustainability and digital knowledge management has a positive and significant relationship to sustainability. Research Implication: The results of this research provide an idea to SME stakeholders that to improve SME sustainability, competitiveness and performance, SME managers need to adopt digital transformation in SME operational activities. To achieve SME sustainability, SME managers need to cultivate a culture of digital innovation and management. digital knowledge in SME operational activities.

Go City Green Through a Community of Practice: Knowledge Management for Environmental Sustainability

Go City Green Through a Community of Practice: Knowledge Management for Environmental Sustainability

Green supply chain and market orientation: Catalysts for sustainable green knowledge management

The purpose of this study is to concurrently test the effect of green market orientation and green supply chain management on establishing green knowledge management among Malaysian manufacturing companies. To empirically test the model, the authors developed quantitative research by collecting data from 115 manufacturing organisations operating in Malaysia. Partial least squares structural equation modelling was used to analyse the data. The results of the study reveal that green market orientation has a significant and direct positive effect on green knowledge management. Equally, green supply chain management has a direct positive and significant effect on green knowledge management. The findings of this study provide insights for practitioners, academia, and policymakers on how to use the selected variables to improve the sustainability performance of organisations.

Incorporating sustainability in organizational strategy: a framework for enhancing sustainable knowledge management and green innovation

PurposeThis study investigates the crucial link between sustainable practices and organizational development, focusing on sustainable knowledge management (SKM), green innovation (GI) and corporate sustainable development (CSD) in diverse Pakistani organizations.Design/methodology/approachThis study employs a comprehensive research methodology involving advanced statistical techniques, such as confirmatory factor analysis, structural equation modeling and hierarchical linear modeling. These methods are instrumental in exploring the complex interrelationships between SKM, GI, moderating factors and CSD.FindingsThis research generates significant findings and actively contributes to sustainable development. The following sections (Sections 4 and 5) delve into the specific findings and in-depth discussions, shedding light on how industry regulation, organizational sustainability priorities, workplace culture collaboration and alignment between green culture and knowledge management practices influence the relationships between SKM, GI and CSD. These findings provide valuable insights for the research community and organizations striving for sustainability.Practical implicationsThe study’s findings have practical implications for organizations seeking to enhance their sustainability efforts and embrace a socially and environmentally conscious approach to organizational growth.Originality/valueThis study contributes to the literature on sustainable practices and organizational development. Researchers and business people can learn a lot from it because it uses advanced econometric models in new ways and focuses on the link between knowledge management, GI and sustainable corporate development.

Driving Sustainable Performance in SMEs Through Frugal Innovation: The Nexus of Sustainable Leadership, Knowledge Management, and Dynamic Capabilities

Driving Sustainable Performance in SMEs Through Frugal Innovation: The Nexus of Sustainable Leadership, Knowledge Management, and Dynamic Capabilities

The Confronts of Edutourism in the Post-COVID-19 Pandemic Era: A Malaysian Perspective

COVID-19 triggered a crisis and sliced through every facet of humankind. People were advised to practise physical distancing, and most educational institutions have integrated different digital technologies and virtual learning environments (VLE) to limit the likelihood of pandemic pedagogy. This study sought to investigate the challenges of edutourism in Malaysia for sustaining viable education during this delicate time. Therefore, it examines the determinants of sustainable education, perceived value, risk assessment, quality service, and knowledge management in choosing institutions to resume edutourism. Based on a non-probability survey sample of 308 international students in Malaysia, the data were analysed with SPSS for fundamental analyses and SEM-AMOS for hypothesis testing. The results demonstrated that most predictors highly influenced the choice of the institution; thus, the government must acquire appropriate pedagogical knowledge to assure learning coherence. This study has presented a collection of influencing factors that impact how students adjust their objectives when choosing academic institutions in Malaysia.

Strengthening E-Learning as a Sustainable Knowledge Management System for Higher Education in the Covid-19 Era

Strengthening E-Learning as a Sustainable Knowledge Management System for Higher Education in the Covid-19 Era

Usage of AI in Sustainable Knowledge Management and Innovation Processes; Data Analytics in the Electricity Sector

Successful organisations prioritise product quality and customer satisfaction. Non-financial indicators are crucial for measuring performance, requiring specific financial and technology management knowledge. Effective knowledge management and entrepreneurial activity significantly impact performance, vital to the country’s economic factors. Electricity is crucial to society’s development. Renewable energy sources such as solar, wind, hydropower, and biomass can generate sustainable electricity. Managing environmental, social, and economic aspects is essential for sustainable societal and virtual development. In this study, the central element of novelty is associated with the dependent variable Nominal Labour Productivity per Employee. This research shows that effective knowledge management impacts a company’s business performance. Based on secondary data from various sources, we have used factor analysis to assess the interrelationship between the factors and econometric dimensionalities. Accompanied by this econometric approach, the research methodology aims to present hybrid models based on econometric techniques and artificial intelligence (AI) networks. Based on the principal component method analysis results, we show the interdependence of 30 variables in the micro and macro environment. The new components of the correlated variables show how knowledge and innovation are related to the economic performance of society, and nominal employee productivity is a valuable indicator for measuring economic efficiency. Nevertheless, AI, a knowledge management product, provides helpful comments on the econometric results.

Green knowledge management and technology for organizational sustainability: The mediating role of knowledge-based leadership

Green knowledge management and technology for organizational sustainability: The mediating role of knowledge-based leadership

Exploring the Intersection of Knowledge Management and Spirituality in Higher Education Institutions

Higher Education Institutions (HEIs) have the fundamental role of teaching, research, and interaction with society, which are the three main vertices in the creation and dissemination of knowledge. HEIs can enhance their sustainability and competitiveness by effectively managing the knowledge of each collaborator and creating more value. In this way, HEIs lay the foundation for sustainable growth and extend their competitive advantages. However, it requires motivated and committed collaborators aligned with the mission, values, and objectives of the organization. Therefore, we suggest that the incorporation of spirituality can promote innovation, organizational sustainability, and increase knowledge management practices. To address the research gap on the integration of KM and spirituality in HEIs, we conducted a literature review using three databases, Web of Science, Scopus, and EBSCO. The review revealed that the integration of KM and organizational spirituality has not been studied in an integrated way. As such, we present suggestions for future research and practice, emphasizing the need for HEIs to focus on managing knowledge and incorporating spirituality into their practices to enhance their competitiveness and sustainability. Accordingly, this study contributes to the literature by awarding and discussing KM and spirituality as two key components of HEIs. Once, incorporating spirituality can promote innovation, organizational sustainability, and increase knowledge management practices. Moreover, this study provides valuable insights for HEIs to improve their management practices, promote sustainability, and enhance their competitive advantages.

The Challenges of Banco Crédito Agrícola in Portugal to the European Commission's Sustainable Finance Action Plan

This article relates to the necessary changes that Banco Crédito Agrícola in Portugal must consider; at the level of strategy, processes and organizational culture, to meet the European Commission Action Plan for sustainable finance, published in 2018 (European Commission, 2018). The Action Plan obliges financial institutions to redirect capital flows towards more sustainable investments to ensure sustainable and inclusive growth, manage financial risks arising from climate change, resource depletion, environmental degradation, and social issues, as well as promote transparency and long-term vision in economic and financial activities (European Commission, 2018).
 The study seeks to give greater relevance to the approach on Resource-Based View and Dynamic Capabilities supported by knowledge management as the main sustainable competitive advantage for Banking in Portugal to meet the Action Plan requirements described above.
 Firstly, qualitative, and secondly quantitative methodologies were used. The qualitative part was made by analyzing the sustainability reports of the 2013-2020 period of Banco Crédito Agrícola and by interviewing key employee stakeholders of the institution. The quantitative part was made by applying questionnaires to two different samples; one representing the Portuguese population and the other, consisted of employees of Banco Crédito Agrícola based in Portugal. 
 We conclude that there is a relationship between sustainable finance and knowledge management in the banking sector. This relationship implies a need for strategic, cultural, and process changes in Banco Crédito Agrícola, in the context of its organizational development.

Social Media Analysis to Enhance Sustainable Knowledge Management: A Concise Literature Review

Although knowledge management relying on data from social networks has become an integral part of common practices, there needs to be a well-defined body of knowledge that explicitly addresses the process and the value generated. Sustainable knowledge management practices, which promote responsible and ethical knowledge sharing between different stakeholders, can also be facilitated through social media. This can foster a culture of continuous learning and innovation while considering the social implications of knowledge sharing. The main goal of this study is to critically and holistically discuss the impact of social media analysis in the knowledge management process holistically and maximize its value in a given context. More concretely, we conducted a systematic literature review (2012–2022) based on the PRISMA guidelines. We first approached the ideal phases of the knowledge management process and then discussed key issues and challenges from an application perspective. Overall, the study points out the positive impact of social network analysis on knowledge sharing, creativity and productivity, knowledge formulation, building trust, and cognitive capital. Additionally, value is provided in knowledge acquisition by simplifying and massively gathering information, reducing uncertainty and ambiguity, and organizing knowledge through storage, retrieval, and classification practices. At an application level, such knowledge may improve the quality of services and encourage creativity. Finally, this study analyzed specific domains, such as healthcare, marketing, politics, tourism, and event management, focusing on the potential and added value.

DESCRIPTIVE ATTRIBUTES OF ANALYSIS USE CASES IN THE DATA-DRIVEN VALIDATION OF ELEMENTS IN THE SYSTEM OF OBJECTIVES

AbstractUsage data of reference systems can be analyzed in the development process for the validation of system elements. The process model for data-driven validation of elements in the system of objectives aids developers in performing such data analyses. The conducted studies show that the basis for an efficient analysis process is a common understanding of the system and the goal of the analysis. Therefore, a template was derived over the course of case studies describing the elements in the system of objectives. The template covers the three descriptive dimensions general information, technical system and data. It allows a comprehensive description of analysis use cases. On average it takes 11 minutes for developers to aggregate all necessary information and consequently fill out the template. An A/B-Test confirmed the comprehensibility and applicability of the template even for developers of different domain knowledge. Through its contribution to a sustainable knowledge management the template provides an added value for the developers for conducting analysis.

Factors inhibiting Sustainable Knowledge Management in Nigeria

Knowledge is a vital resource in most organizations. This is because it has the potential to contribute to competitive advantage, and corporate governance and ensures growth performance. However, with the paucity of information and knowledge generated on Public-Private Partnership (PPP) projects in Nigeria, it is hard to measure the performance of such projects in terms of accountability, transparency, and openness. Therefore, this study examined the factors inhibiting the implementation of sustainable knowledge management in PPP projects in Nigeria. The study utilized the clustering sampling method to select the research partakers in this study which included construction professionals, contractors, concessionaires, financiers, and the public sector. The sample size was calculated using the simple random sampling method. The study focused on Lagos State and Abuja (F.C.T.). The study utilized a survey research design. A well-structured questionnaire instrument was designed for the study. A total of three hundred and ninety-three (393) research participants took part in this study. The findings of the study revealed that Microsoft Office tools, paper-based storage, and lessons learned were the most frequently used knowledge management strategies in managing the knowledge generated on PPP projects in Nigeria. However, the main factors inhibiting the implementation of sustainable knowledge management in PPP projects in Nigeria were limited funds for promoting knowledge management of PPP projects, entrenched corruption in the public space, and low ICT training among PPP stakeholders. The study revealed statistically significant factors inhibiting the implementation of sustainable knowledge management in PPP projects in Nigeria. The study recommended the need to increase funding and training of PPP stakeholders on sustainable knowledge management strategies specifically for PPP projects in Nigeria.

Intellectual capital and sustainable startup performance: A bibliometric analysis

Intellectual capital (IC) and sustainable startup performance (SP) are the two pillars required for the survival of ventures. Besides, the competitiveness of new ventures is ensured by the importance of intangible assets within the firm as well as strategies implemented by the startup founders. This study aims to map the conceptual structure of research on intellectual capital and sustainable startup performance conducted between 2002 and 2021 using bibliometric citation analysis. For that purpose, 292 papers from the Scopus database are scrutinized further to determine the publication activities of the concerned area. Vosviewer and Excel software were used to analyze the data. It is found that the publication activities of IC and SP are a relatively new concept that emerged in 2002 and is showing a favorable trend. The study discovered that most intellectual capital studies focus on sustainable startup performance, innovative capabilities, and knowledge management practices.

From resources to sustainability: a practice-based view of net zero economy implementation in small and medium business-to-business firms

PurposeThis study examines the effect of resources (e.g. tangible resources, human skills and intangible resources) that are utilized as a bundle of standard practices on sustainable net zero economy implementation and their further impact on financial, environmental and social performance among small- and medium-level enterprises in business markets. The moderating effect of big data analytical intelligence is also examined.Design/methodology/approachThe samples were selected from the paper and chemical manufacturing industries of South Africa. The data analysis was performed using variance-based structural equation modeling.FindingsThe results show that tangible resources, human skills and intangible resources positively influence sustainable net zero economy adoption. However, intangible resources have a more substantial influence on sustainable net zero economy implementation. This shows that adopting a sustainable net zero economy depends more on a bundle of common practices, including sustainability culture, employee training and knowledge management, and managers must create the necessary action plans accordingly. In addition, sustainable net zero economy adoption positively influences financial performance, environmental performance and social performance. However, sustainable net zero economy adoption has a more substantial influence on social performance. Therefore, implementing a net zero economy will be more advantageous to society and to local communities.Practical implicationsTo achieve a sustainable net zero economy, managers should recognize the significance of resource management. While managing tangible resources and human skills is crucial, intangible resources, such as culture and organizational learning, require more attention. Additionally, the ability of small- and medium-sized enterprises to explore, store, share and apply knowledge is crucial to achieving net zero. Therefore, managers should make use of Industry 4.0-based digital technologies for effective knowledge management. Moreover, net zero economy adoption can significantly enhance societal performance. Hence, while making budgeting decisions, managers must consider the potential of the firm's resources to improve social performance.Originality/valueThis study is the first to investigate the impact of human skills and tangible and intangible resources on the adoption of a sustainable net zero economy by companies, using empirical evidence. The research expands on the concept of the practice-based view (PBV) in the implementation of sustainable net zero economies by small- and medium-sized business-to-business enterprises.

Knowledge Management and Blockchain Technology for Organizational Sustainability

Goal: This paper develops a conceptual model representing existing relations between blockchain, knowledge management, and sustainability. Design/Methodology/Approach: A systematic literature review was carried out, and a total portfolio of 43 articles was obtained. These articles were then analyzed using the content analysis technique. Results: Identifying the existing relationships between blockchain and knowledge management and between knowledge management and sustainability was possible. This information allowed the elaboration of the conceptual model, which resulted in the identification of the roles of each theme when related to each other. Limitations of the investigation: The limitations refer to the diversity and complexity of the themes, which made it necessary to limit the search for articles to two databases; the temporality of the research due to the evolution of the blockchain; and the failure to consider the risks arising from the adoption of technology and the negative aspects of the relationships between the themes. Practical Implications: With this article, companies studying blockchain adoption, looking for ways to improve knowledge management, or seeking to adjust their impacts on sustainability, can find information that helps in decision making. Originality/ Value: This article proposes a conceptual model that explains the relationship between three current and increasingly essential topics for organizations. To this end, it seeks to identify in the literature how the application of the first (blockchain) improves the execution of the second (knowledge management) and how this impacts the third (sustainability).