Key Tensions Research Articles

Institutional Complexity and Social Innovation: The Case of Chinese Social Enterprises

Abstract Social enterprises (SEs) have emerged throughout the world to address societal challenges through market-based activities and innovation. Research has focused on how SEs manage the tensions arising from the combination of social-welfare and market logics, neglecting the institutional complexity that arises in authoritarian regimes where the state plays a dominant role. Based on the institutional logics perspective and interview data of 42 SE leaders in China, we find that key tensions arise from the state and social-welfare logics and that state logic (re)configures the social–market relationships to be compatible. Chinese SEs employed depoliticization and localization to adapt to this unique form of institutional complexity in their social innovation efforts. This study advances research on SEs, institutional complexity, and hybrid organizing.

Digital Technologies in Client Relationships: Juxtaposing Organizational and Management Perspectives with Insights from Addiction Counseling Research

Digitalization is fundamentally reshaping the professional–client relationship and altering how professional services are organized, delivered, and used. However, understanding successful relationship-building practices in the digital era remains underdeveloped. We aim to address this gap in the following three steps. First, we map how digital technologies affect the professional–client relationship by reviewing the generalist organizational and management literature to identify four key contextual aspects as well as eight critical themes in that regard. Second, we identify critical generic practices to orchestrate professional–client relationships by reviewing leading addiction counseling research (a domain with indicative, sophisticated, and pertinent professional–client relationships). Thirdly, we juxtapose, synthesize, and consolidate the findings of the first two steps in a conceptual model that serves as a map to outline a future research agenda. We demonstrate our reasoning and the usability of the map by outlining four key tensions for future research in that regard.

Academic Air Travel: Debates, Tensions and the Need for a Sociology of Science Perspective

ABSTRACTTraveling to conferences is a central feature of academic life. Yet recently, academic air travel has been called into question in the context of climate change, and the digital transformation has facilitated the spread of virtual alternatives to face‐to‐face meetings. The near‐total halt in air travel associated with the COVID‐19 pandemic has solidified the use of technologies of virtual meetings. However, the return to in‐person conferences after the pandemic suggests that these are not as easily replaced by virtual alternatives as is sometimes assumed. While this is increasingly coming into focus in the behavioral sciences, the sociology of science is largely absent in this debate. As a first step toward bringing this debate into conversation with the sociology of science, this review article examines the literature on academic air travel for key tensions, current debates and politicizations. It concludes that academic conference travel is an emerging, timely and relevant, yet under‐studied area of interest for sociologists of science, and suggests some avenues for future inquiry.

Wasted? The Downstream Effects of Social Movement–Backed Occupations

Studies examining the impact of social movements on organizations have focused primarily on what leads to initial concessions in response to movement targeting. A key remaining question is what comes next, or how do movement priorities become institutionalized within organizations and across fields via downstream processes? We argue that central actors in these downstream efforts are members of occupations that have been created out of movement pressure on organizations. In this study, we examine the longitudinal evolution of a movement-backed occupation: recycling coordinators in higher education. By conducting historical, processual analyses of 25 years of online conversations among over 1,000 recycling coordinators, we identify three key tensions they faced in trying to embed practices and an ethos from the environmental movement and in trying to progress their organizations toward evolving movement concerns (from recycling to sustainability). We uncover how the coordinators navigated these tensions, finding that while they succeeded in institutionalizing recycling and expanding their organizations toward a new wave of movement concerns regarding sustainability, their occupation nonetheless experienced demise. Our findings set the foundation for future research on the downstream efforts and occupational actors that are vital for institutionalizing movement demands.

Institutional (ante)narratives of anticipatory entrepreneurial resilience: COVID‐19 and the global entrepreneurship monitor

AbstractThe COVID‐19 crisis severely impacted entrepreneurs worldwide, so that policy dispatches like the Global Entrepreneurship Monitor's (GEM) September 2020 special report, Diagnosing COVID‐19 Impacts on Entrepreneurship: Exploring Policy Remedies for Recovery, were crucial for governments devising economic policies. Our paper examines how the GEM used institutional storytelling to craft anticipatory resilience, by drawing on the Communication Theory of Resilience and (ante)narrative approaches to anticipatory resilience. Findings demonstrated intersections of the GEM's role of resilience storyteller, as well as how resilience action by entrepreneurs and policymakers was narrated by the GEM. We uncover key tensions within the GEM's positioning as diagnostician and fortuneteller, between the resilient processes of normalizing and pivoting for everyday entrepreneurs, and in the institutionalizing work of policymakers through reacting and prospecting. We end by discussing key implications of our narrative approach to how institutions craft anticipatory resilience in response to global crises.

Navigating tensions of sustainable supply chains in times of multiple crises: A systematic literature review

AbstractThe challenges posed by multi‐crisis environments, such as pandemics and geopolitical uncertainties, create significant opportunities for supply chains (SC) to enhance their sustainability, resilience, and agility, thereby developing a strategic advantage. However, seizing these opportunities is not without its challenges; critical tensions inevitably arise. This paper, based on a systematic review of 287 SC studies, identifies and discusses five key tensions: (1) increased trade‐offs between sustainability and efficiency; (2) competing priorities between SC sustainability and resilience; (3) mismatched sustainability expectations causing stakeholder pressure; (4) conflicting demands between global and sustainable operations; and (5) unintended consequences of technological innovation, disadvantaging stakeholders with limited resources and capabilities. To mitigate these tensions while leveraging on the opportunities, the study proposes several strategic pathways, including adopting circular economy principles, optimizing inventory and distribution management, employing holistic measurement and forecasting, balancing risk‐hedging with proactive risk management, fostering inclusive stakeholder engagement, balancing globalization and regionalization, and integrating advanced digital technologies alongside with SC ecosystem wide change management. These strategies offer practical guidance for building sustainable and crises‐ready SCs and set the stage for an extensive research agenda to further explore SC sustainability in multi‐crisis environments.

Connected Food: First Steps for an Ambitious National Food Strategy

Background: The global food system faces growing pressure from population growth, climate change, wealth inequity, geo-political instability, and damage to the ecosystems on which our food supply depends. Fragmentation of the priorities and needs of food system stakeholders—citizens, food producers, food industries, governments—compounds the problem, with competing or misaligned interests increasing the risk of failure to adequately meet the needs of those that form, and are served, by the food system. Growing consensus on the need for transformative system level change to address the problems facing the food system is yet to be significantly reflected in strategic action. Methods: The national food strategy of the UK is offered as an exemplar to discuss the need to promote more coherent and ambitious visions of transformative change that acknowledge the complexity of the food system as a whole. We draw upon cross-sectoral experience to distil the needs, priorities, and key food system tensions that must be acknowledged to promote transformative systems change that equitably delivers healthy sustainable diets, contributes to a resilient global food system, and protects the environment. Results: Greater coherence, ambition, and consideration of the food system as a whole are needed if a UK national food strategy is to contribute to significant transformative change. Conclusions: To promote this, we advocate for (1) a food system digital twin to model and test potential food system interventions or legislation; (2) a citizens’ forum to inform and co-develop a cohesive national food strategy; and (3) increased cohesion and integration of food system governance within government to drive a coherent, ambitious national food strategy.

Criminalising Coercive Control in New South Wales: Misunderstandings and Missed Opportunities

In 2022, New South Wales (‘NSW’) became the first Australian jurisdiction to criminalise coercive control, with the offence commencing on 1 July 2024. This follows the creation of similar offences overseas. These novel offences are designed to respond to the extensive critique of the criminal law which has largely focused on discrete incidents of physical violence leaving absent the full range and pattern of abuse experienced as domestic and family violence. In legislating in this area, the NSW Government sought to balance key tensions that emerged in the debates about criminalisation, such as: not to over-reach; the risk of victims being misidentified as offenders; the over-criminalisation of Aboriginal and Torres Strait Islander peoples; while at the same time addressing coercive control. In this article, I critically examine the NSW offence drawing attention to various misunderstandings about coercive control and misidentification that appear to underpin the NSW approach.

Community views of neurodiversity, models of disability and autism intervention: Mixed methods reveal shared goals and key tensions.

What is already known about the topic? Some people support the neurodiversity movement and other people criticize it. They often disagree about what the neurodiversity movement means. Confusion about what the neurodiversity movement is makes it hard for people to agree about how best to support autistic or disabled people.What does this article add? We studied autistic and autism community members' views on the neurodiversity movement and autism interventions. Most participants supported the neurodiversity movement. Support for the neurodiversity movement was related to wanting to change society and make places more comfortable for autistic people. Neurodiversity supporters felt autistic children should choose their own intervention goals and that autistic adults should help children choose goals. Neurodiversity supporters did not think autistic people should be taught to act less autistic. Both those agreeing and disagreeing with the neurodiversity movement said that it is important to help autistic people be well. Many participants said that society causes all the difficulties disabled people experience. Yet they were somewhat open to helping people grow by teaching them useful skills and trying to cure depression and epilepsy.Implications for practice, research or policy. To better help autistic people, we should listen to participants in this study. They called for improving society, building more spaces where autistic people feel comfortable and helping autistic people lead change. They warned against teaching autistic people to hide their autism. Critics of the neurodiversity movement should read this article to better understand what neurodiversity movement supporters believe. By taking time to learn from one another, we can work together to better support autistic people.

Commentary: East Asian Educational Migration as Narrative Quests

ABSTRACTI interpret the rich conceptual insights and empirical findings of the special issue Childhood, Migration and the Pursuit of Happiness in Middle‐Class East Asia through the lens of understanding migration as a journey of narrative quests. Drawing from moral philosopher McIntyre's theory of narrative self and the pursuit of a good life, I highlight the dialectic and dialogic aspects of ‘narrative quests’ across multiple cases of East Asian educational migration (educational migration broadly construed). I highlight key features, central themes and tensions of narrative quests among these migrant families. I also pose questions for expanding further inquiry under this theoretical framework.

Progressive bearing failure analysis and strength prediction method for the initial assembly and tensile process of composite bolted joints

Composite bolted joints have extensive application in aerospace and marine equipment. Failure analysis and strength prediction are crucial steps in the design of composite bolted joints. This study proposes a method that can accurately analyze the progressive bearing failure and static strength of composite bolted joints under different initial assembly parameters. This method first obtains an accurate initial assembly state based on the high-fidelity finite element model with detailed thread structure. Then it uses this as an input to analyze the progressive bearing failure process and the bearing strength value. Using the above method, the formation and evolution mechanism of the tightening yielding phenomenon during the assembly process are analyzed. And the influence of the two key assembly parameters, washer type and initial bolt tension, on the bearing strength of composite bolted joints is analyzed. The experimental results verify the effectiveness and accuracy of the simulation methods and results.

Experiencing tensions of nepantla with inner-departmental change groups

This study explores the experiences of three Networked Improvement Communities (NICs) within mathematics departments as they work to critically transform their introductory mathematics programs. Drawing on the framework of dominant and critical axes of equity, we identify three key tensions experienced by the NICs: identity neutrality versus identity centrality, power over versus power with, and students as novices versus students as experts. These tensions are framed as productive enactments of working to change systems from within, highlighting the challenges and opportunities inherent in navigating the liminal space of nepantla. We argue that engaging with these tensions is crucial for fostering critical transformations and offer recommendations for leveraging the roles of identity, power, and student partnership to promote more equitable and inclusive mathematics education environments.

#Freebritney: strategies of counternarratives and self-regulation in digital feminist counterpublics

ABSTRACT The conservatorship of Britney Spears represented a legal arrangement that placed multiple restrictions on the celebrity’s autonomy. The conservatorship also became the center of an activist movement that demanded a restoration of her rights, commonly known as #FreeBritney. Since 2009, this primarily online group has worked to raise awareness of and bring an end to Spears’ conservatorship, an objective that was ultimately achieved in 2021. Through a thematic analysis of interviews with self-identified #FreeBritney activists, we analyze this movement as a digital feminist counterpublic through two key themes: 1) #FreeBritney’s central mechanism of generating counternarratives about Britney Spears’ conservatorship and 2) its self-regulating structure. Taken together, these themes surface #FreeBritney’s feminist values, specifically regarding its attention to representation, narrative, and non-hierarchical organization practices. We argue that #FreeBritney poses compelling questions about key tensions at the intersection of fandom, digital activism, and feminist media theory. By positioning #FreeBritney as a digital feminist counterpublic that achieved its main goals, we interrogate the multifaceted nature of digital engagements with feminism, building on important work in internet, media, and feminist studies.

Uncovering the uncoverers: identity, performativity and representation in counter-disinformation discourse

ABSTRACT Treating counter-disinformation activities as a discursive practice producing knowledge in specific cultural and historical contexts, this article brings a vital cultural studies perspective to an incipient Critical Disinformation Studies agenda. At the same time, it cautions against inadvertently aligning that agenda with the ‘bad faith’, right-wing populist critique of counter-disinformation practices, acknowledging their genuine potential to enhance democratic culture. It proceeds by interrogating the communicative strategies informing the proliferating Western counter-disinformation initiatives which have mushroomed in response to what is widely perceived to be one of democracy’s most potent threats, and which border on a ‘moral panic’ serving to conceal key ideological tensions. Grounded in Critical Discourse Analysis methods, a close reading of mission statements and related materials from the websites of four leading counter-disinformation units demonstrates how these texts interweave three functions – identity construction, performativity, and representation – to generate the overarching ‘discursive formation’ or ‘articulation’ constituting counter-disinformation as modern liberal democracy’s core, but also exposing its fault lines. Specifically, it shows that a failure to reconcile competing accounts of truth (as scientific rationality and normative value) indexes deeper contradictions pitting the liberal emphasis on individual freedom and capitalist efficiency against the democratic prioritizing of popular power, dispassionate observation against civic participation, and the promotion of transparency against the creeping power of surveillance. It concludes that the absolutist epistemology – a vestige of disinformation’s Cold War conceptual origins – designed to cover over these paradoxes masks the complex roles played by truth and deception in politics, thereby hindering the emergence of alternative, oppositional forms of knowledge capable of embracing truth in its radical contingency and plurality and facilitating democratic renewal.

Dreaming of AI: environmental sustainability and the promise of participation

AbstractThere is widespread consensus among policymakers that climate change and digitalisation constitute the most pressing global transformations shaping human life in the 21st century. Seeking to address the challenges arising at this juncture, governments, technologists and scientists alike increasingly herald artificial intelligence (AI) as a vehicle to propel climate change mitigation and adaptation. In this paper, we explore the intersection of digitalisation and climate change by examining the deployment of AI in government-led climate action. Building on participant observations conducted in the context of the “Civic Tech Lab for Green”—a government-funded public interest AI initiative—and eight expert interviews, we investigate how AI shapes the negotiation of environmental sustainability as an issue of public interest. Challenging the prescribed means–end relationship between AI and environmental protection, we argue that the unquestioned investment in AI curtails political imagination and displaces discussion of climate “problems” and possible “solutions” with “technology education”. This line of argumentation is rooted in empirical findings that illuminate three key tensions in current coproduction efforts: “AI talk vs. AI walk”, “civics washing vs. civics involvement” and “public invitation vs. public participation”. Emphasising the importance of re-exploring the innovative state in climate governance, this paper extends academic literature in science and technology studies that examines public participation in climate change adaptation by shedding light on the emergent phenomenon of public interest AI.

Local Public Education Services: Key Tensions and Challenges for School Principals

La Ley 21.040 de 2017 crea el Sistema de Educación Pública en Chile, conformado por el Ministerio de Educación, la Dirección de Educación Pública y los Servicios Locales de Educación Pública. Estos últimos reemplazan la gestión y responsabilidad que tenían a cargo las municipalidades y los establecimientos educacionales, constituyendo organismos públicos especializados en la gestión educacional, descentralizados funcional y territorialmente, con planta propia de personal profesionalizado, personalidad jurídica y patrimonio propio. Como objetivo se plantea comprender cómo los directores de centros escolares han vivido y gestionado la desmunicipalización y traspaso a los Servicios Locales, qué tensiones y desafíos abordan. Para ello, se propone un estudio mixto cuali-cuanti, con diseño secuencial explicatorio, aplicación de encuestas y entrevistas a directores/as de establecimientos pertenecientes a los Servicios Locales. Los resultados evidencian que los/as directores/as son consistentes en manifestar como principal tensión la gestión administrativa, referida a la disposición oportuna de recursos (63%), el involucramiento de los Servicios Locales con las escuelas (58%), los planteamientos y regulaciones de la convivencia escolar (42%) y el monitoreo de la enseñanza y el aprendizaje (41%). Se concluye como desafíos la instalación de capacidades y condiciones especializadas en las escuelas y en los SLEP para avanzar hacia una real calidad de la educación chilena.

INSURGENT CO‐PRODUCTION: Conflict, Cooperation and the Dialectics of Scale in Thailand's Baan Mankong Program

AbstractThis article examines the role of insurgency in scaling up the co‐production of housing. Co‐production has gained in popularity in the past 15 years as both a set of practices and an intellectual framing for analyzing urbanization in the global South. Discussions of co‐production have largely emphasized the cooperative nature of the approach, asserting that a mostly non‐confrontational politics has proven effective at reshaping urban governance in ways that better meet the needs of the urban poor. However, recent analyses have identified conflict versus confrontation as a key tension in co‐production, especially as co‐productive programs seek to go to scale. I contribute to these discussions by analyzing a well‐known case of large‐scale co‐production, Thailand's Baan Mankong program, to understand the roles of insurgent versus cooperative community networks in the program's trajectory. I conclude that a more insurgent network opens up new land, resources and avenues for political participation. A more cooperative network then renders many of these interventions broadly politically acceptable to those in power. The two networks thus exist in a dialectic that has enabled the program's scaling up. I argue that research into co‐production should pay more attention to the importance of confrontational tactics by community networks.

Imaginal Practices in Dialogue:

Jungian psychology considers image to be the basis of psyche, and its principal technique is active imagination. While the importance of image is appreciated in Jungian circles, it is not shared outside the field, where the imagination is generally seen as “not real.” The unreality of the imagination contradicts the assertion of French philosopher Corbin who insisted that the imaginal realm is not only real but also a crucial bridge between the spirit and material realms, whose split has been diagnosed as the root cause of many modern problems. The reality of the imaginal provides the ontological foundation to place Jung’s active imagination in dialogue with the imaginal practice of self-generation from the Tibetan school of Tantric Buddhism, highlighting key tensions between the approaches. By applying the principle of Jung’s transcendent function, it seeks a third path from that tension, providing modern psychological and spiritual adepts with insight to cultivate the power of the imaginal realm in their own lives.

Book Censorship in Public Schools: Examining Florida HB 1467 (2022)

Several pieces of legislation have sprung up in recent years in Florida aiming to restrict public school library books and curricular materials. Notably, this coincides with other state legislative moves to restrict what students read and learn in school with partisan purposes. Library associations have reported that nationally, removed books disproportionately contain LGBTQ and racial minority themes. One law at the heart of these restrictions, Florida HB 1467 (2022), empowers community members to challenge and remove public school books and adds bureaucratic obstacles to the access of previously allowable materials. The vague and broad language of the Florida law leads to erratic application by school districts across the state, resulting in the suppression of protected speech. This article examines a key constitutional tension: Under what circumstances does the students’ right to receive information under the First Amendment outweigh school officials’ authority, and, by extension, parental authority over local education under the Tenth Amendment? The U.S. Supreme Court in Board of Education, Island Trees Union Free School District v. Pico (1982) offers one answer, holding that political orthodoxy is an unacceptable rationale for removal, but pervasive vulgarity and educational unsuitability are acceptable. These three standards are useful, yet entangle in ways Pico is not fully suited to address. This article argues HB 1467 (2022) is unconstitutional under the political orthodoxy Pico standard, strict scrutiny analysis of content-based regulations, and the vagueness and overbreadth doctrines of the 1st Amendment.

Disclosure and Reporting of Abuse Against Older Adults: Perspectives of Older Adults with Abuse Histories and Service Providers in Alberta, Canada

ABSTRACT This exploratory qualitative study seeks to understand the barriers and facilitators of disclosure and reporting of abuse against older adults by conducting interviews with older adults with lived experience of abuse and service providers working directly with this population in Alberta, Canada. Thematic analysis revealed three key themes: (1) Barriers to disclosure and reporting of abuse; (2) Facilitators to disclosure and reporting; and (3) Key tensions between service providers’ and older adults’ perceptions of the disclosure and reporting process. Based on these findings, we offer recommendations to increase awareness, promote disclosure, and improve services for older adults experiencing abuse.