Jefferson Scale Of Physician Empathy Research Articles

Evaluating empathy level amongst the dental students using jefferson scale of physician empathy- health professional students

BackgroundEmpathy is described as one’s ability to perceive and apprehend another person’s feelings, situation, emotions, and problems as their own. Empathetic behavior increases patients’ satisfaction, reduces discomfort, and helps with patient’s satisfaction.ObjectiveTo evaluate the psychometric properties of the Jefferson Empathy Scale and compare the measure of invariance within genders and amongst the public and private sector dental students.MethodThis cross-sectional study utilized JSE-HPS version for research purpose. An exploratory factor analysis was performed to detect underlying factors. Reliability of the study tool was evaluated using Cronbach alpha test. Mann Whitney U test was used to compare the differences in scores between genders and among public and private university students while Student’s t analysis compared the scores according to different domains. The level of significance was ≤ 0.05.ResultsFemales demonstrated higher empathy levels (88.52 ± 14.19) along with private institute students (88.46 ± 13.98). Perspective taking and compassionate care domain was also scored highest by the females (31.73 ± 6.49 & 29.31 ± 6.22) and among second year students (33.30 ± 7.11 & 30.50 ± 7.16). PCA analysis extracted 4 factors namely (i) Health-care-provider’s sense of humor contributed to improved outcome (ii) Health-care provider’s understanding of patients’ feelings and of their families influences treatment outcomes (iii) Understanding body language is as important as verbal communication and (iv) Patients feel better when their feelings are understood, which accounted for the 59.51% of the total variance.ConclusionThe findings revealed that students from private institute and females demonstrated higher empathy score. Moreover, the Jefferson Scale of Empathy (JSE) was found to be a reliable and validated tool for assessment of empathy in our sample population.

Exploring Association of Level of Empathy with Demographic Factors among Medical and Dental Students, A Comparative Cross-Sectional Study

Being an effective physician, one must possess both clinical expertise and a specific range of emotional competencies, including empathy. Objective: To determine the empathy scores among medical and dental students and to correlate them with demographic factors like age, gender and academic year. Methods: A cross-sectional survey was conducted involving 324 students from medical and dental programs at a private medical and dental college in Lahore. Empathy levels were measured using Jefferson Scale of Physician Empathy- student version (JSPE-S). Data analysis was done using SPSS 24.0. Non-parametric tests were applied to find the significant difference between average scores of JSPE-S and all sub-scales across gender, age, academic year and medical program. Results: The mean empathy score on JSPE-S was 66.7. Difference of JSPE-S overall empathy score between age-groups was statistically significant (p-value 0.02). Among the medical and dental students significant difference was found between average scores of perceptive taking and compassionate care. No correlation was found between empathy scores and gender. However, empathy scores were low during initial years of medical school, being the highest in fourth year and then declining again. Conclusions: It was concluded that empathy is associated with demographical factors. Among the medical and dental students’ significant difference was found between average scores of perceptive taking and compassionate care. Although no difference in empathy scores was found between the two genders however, it declined as students gained more exposure to patients in their senior years

IJCM_32A: Attitude of Medical Students Regarding Empathy towards Patients in a Medical College in Mangalore

Background: The incorporation of medical humanities, an interdisciplinary field of medicine, in medical education may offer significant benefits to the medical community. This study was done to assess the attitude of medical students regarding empathy towards patients and to find out the perception of students about the inclusion of humanity studies to their undergraduate medical curriculum. Methodology: It was a Cross-sectional study done among Final Year MBBS Part One and Part Two, Post Graduate Students of Clinical Specialities and Interns of Kasturba Medical College, Mangalore and its associated teaching hospitals. Data was collected using semi-structured questionnaire which consisted of three sections including Participant information, Jefferson Scale of Physician Empathy – Student’s Version (JSPE-S) which will be used to measure empathy towards patients among medical students and questions on assessing the perception of students regarding the introduction of humanity studies in the medical curriculum. The collected data were entered and analyzed using SPSS version 11.5. Likert scale was analysed using median (±2SD). For qualitative data statistical test Chi-square was used Results: The mean age of the 410 students who were surveyed was 22.11 with a standard deviation of ± 2.136. 41% of the respondents were male and 59% were female. The Jefferson Scale of Physician Empathy is measured on a scale of 20-140. Among the participants, 167 (40.7%) students scored between 46-90, categorized according to the Jefferson Scale as moderately empathetic. 243 students scored between 91-140 - categorized as high empathetic. None of the students scored between 20-45 (least empathetic category) Conclusion: Our study found that all the respondents were either moderately or highly empathetic according to the Jefferson Scale of Physician Empathy. A majority of respondents felt that it is important to understand the feelings and body language of the patient and that the emotions of the patient and family are important in the physician-patient relationship.

Empathy Level and its Related Factors in the Different Specialties of Medical Residents

Introduction: Given the importance of empathy in the process of caring for patients, this study investigated the level of empathy and its associated factors among medical residents at Ahvaz Jundishapur University of Medical Sciences (AJUMS).
 Method: This cross-sectional study was conducted at AJUMS in 2022. All 473 medical residents who were studying at AJUMS were included in the study using census method. Participants completed the Jefferson Scale of Physician Empathy. This scale has 20 items that are scored based on a 7-point Likert scale. Data were analyzed using independent t-test, ANOVA, and Pearson's correlation coefficient.
 Results: The number of medical residents who completed the questionnaires was 290 (response rate 61.3%). These medical residents' mean score of empathy was 102.81±12.75 (out of a total of 140 points). Empathy scores had no statistically significant relationship with sex, marital status, and entry year (p˃ 0.05). Pearson's correlation coefficient showed that there is a significant relationship between the level of empathy and age (r=0.223, p=0.001). Also, there was a significant difference between the empathy scores of medical residents of different specialties (p=0.0001, F=5.249), with the psychiatry residents having the highest mean empathy score (118.31±6.1) and the ophthalmology residents having the lowest (92.85±14.2).
 Conclusion: The findings showed that the empathy score of the residents is at a moderate level, and given the significant difference between the empathy scores of residents of different specialties, it can be argued that empathy changes under the influence of the clinical education environment and is a teachable skill.

Evaluation of Medical Students’ Orientations in the Patient-Physician Relationship and Empathy Levels

Today, a patient-centered approach that takes into account the psychosocial dimensions of health and promotes patient parrticipation and partnership in the patient relationship is becoming increasingly important. It is aimed to determine the orientations in the patient-physician relationship and some variables thought to be related to it, and to assess the level of empathy among medical students. This cross-sectional study was conducted among 1169 medical students at the Faculty of Medicine at Eskişehir Osmangazi University (ESOGU) between May-June 2022. In the study, the Patient-Physician Orientation Scale (PPOS) was used to measure the students’ orientations in the patient-physician relationship and the Jefferson Scale of Physician Empathy (JSPE) was used to measurement empathy levels. Mann-Whitney U, Kruskal-Wallis tests, Spearman correlation and Multiple Linear Regression analyses were used. Of the participants, 606 (51.8%) were male and 679 (58.1%) were in their preclinical years. Their ages ranged between 18-52 years with a mean of 21.48±1.96 years. The participants' scores on the PPOS ranged between 1.36-5.36 with a mean score of 3.68±0.54 points, while the scores on the JPES ranged between 44-135 with a mean score of 96.5±14.18 points. It was found that there was a weak positive correlation between the scores obtained from the PPOS and the scores obtained from the JPES (r=0.297, p<0.001). As a result of multiple linear regression analysis, it was found that having a Type B personality, participating in any training/activity related to the patient-physician relationship and an increased level of empathy were associated with scores obtained from PPOS (F=17.784, p<0.001). Although medical students' orientations in the patient-physician relationship was found to be closer to patient-centeredness, it was not at the expected level.

Surgeons' personality, characteristics and presence of meaning in life

BackgroundSurgeons work long shifts and are frequently on call. Pressure to make quick and accurate decisions along with the responsibility of performing complex procedures contribute to surgeons' high stress-levels, anxiety and altered empathy level. We aimed to study surgeons' personality and meaning in life at two different centres. MethodsGeneral surgeons completed 47 questions. Visual analogous scale-items with controlled internal consistency (Cronbach alpha) coefficients varying from .77 to .85 were used from the following scales: Global Measure of Perceived Stress; Hostility Questionnaire; Jefferson Scale of Physician Empathy; Meaning in Life Questionnaire–SF; Rosenberg Self-Esteem Scale; Spielberger State Anxiety Scale and Quality of Work life Scale. Multiple linear regression analyses, parametric or non-parametric tests were employed when considered adequate. ResultsFifty-four participants were recruited from 3 different levels of training. Gender differences in Anxiety, Physician Empathy and presence of meaning in life (MIL-P) were revealed. Junior trainees differed from senior trainees and consultants as regards MIL-P, Anxiety, Stress and work-related factors. The surgeons' self-rated self-esteem was work-related. Surgeons' Quality of Work Life was best predicted by Physician Empathy but also their self-rated Self-Esteem contributed significantly to the prediction. Surgeons' MIL-P was significantly predicted by Physician Empathy and State Anxiety. ConclusionSurgeons’ current personality attributes might not apply to all of them. Female surgeons were more empathetic and felt more presence of meaning in life than male surgeons, and men were less anxious than female surgeons. Junior trainees experienced less anxiety than senior trainees but were more stressed than consultants. The most significant predictors of surgeons' personality were their experience of presence of meaning in life along with their level of empathy.

Attitudes toward Patient-Centred Care, Empathy, and Assertiveness among Students in Rehabilitation Areas: A Longitudinal Study.

This study assessed attitudes toward patient-centred care, empathy, assertiveness, and subjective perception of communication skills and technical knowledge among Portuguese undergraduate students in healthcare. These students may develop rehabilitation activities with patients in their person-oriented or technique-oriented professions. Portuguese nursing and allied health students from two public higher education schools completed questionnaires in the first and third academic years: Patient-Practitioner Orientation Scale, Jefferson Scale of Physician Empathy, Scale for Interpersonal Behaviour, and a subjective perception of technical knowledge and communication skills. A total of 183 students completed the surveys. In the first year, students showed moderate to high scores on patient-centredness attitudes, empathy, and assertiveness and perceived themselves as having good communication skills. Students from person-oriented programmes significantly improved their Total and shared patient-centred attitudes in the third year compared with students attending technique-oriented professions. Significant differences in empathy were found between groups in the third year. Distress associated with assertive behaviours increased significantly across time in students from technique-oriented programmes compared with their peers in person-oriented programmes. The results suggest that the health profession's orientation and the programmes' specific curriculum might have a role in how some dimensions evolved in the two groups of students. The increasing assertiveness-related discomfort highlighted the importance of assessing and monitoring students' emotional wellbeing during their initial interactions with patients.

Turkish Adaptation and Psychometric Properties of Nıjmegen Gender Awareness in Medicine Scale: Assessment of Validity and Relıability

Objective: Gender affects how we serve and receive medical care. World Health Organization evaluates gender as a social determinant of health. However, a knowledge gap exists among physicians. The present study aims to adapt Nijmegen Gender in Medicine Awareness Scale (N-GAMS) in the Turkish language and define Turkish medical students’ gender awareness level and related factors.
 Methods: Two hundred seventy-two medical students participated. The Ambivalent Sexism Inventory, Jefferson Scale of Physician Empathy- Student Version, and N-GAMS were utilized to collect data; in addition to sociodemographic form.
 Results: Confirmatory factor analysis repeated a three-factor structure, as previously demonstrated. The Cronbach’s alpha of the Turkish N-GAMS was 0.887. Criteria-related validity analysis resulted as follows: Gender sensitivity was associated with higher empathy and higher benevolent sexism. Gender role ideology toward patients scores were related to the male sex, lower empathy, and higher levels of sexist attitudes regarding both hostile and benevolent types. Gender role ideology toward doctors was higher in male students, in those with lower empathy, and in ambivalent sexism. Turkish medical students in our sample were less gender-sensitive than their European counterparts.
 Conclusion: N-GAMS is valid and reliable among Turkish medical students. There is a need for training in gender awareness in medical faculties.

General Practitioners' Own Traumatic Experiences and Their Skills in Addressing Patients' Past History of Adversities: A Cross-Sectional Study in Portugal.

Addressing trauma has been found to be important for primary care patients, as it can improve their health-related outcomes. We aimed to assess how Portuguese general practitioners' (GPs) past history of traumatic events (TEs) and adverse childhood experiences (ACEs) influence their clinical communication skills when addressing their patients' past history of adversities. An online survey was circulated by email to GPs' associations and through GPs' social media groups. A sample of 143 GPs participated in this study. GPs' exposure to ACEs and TEs was assessed using the Childhood Trauma Questionnaire-Short Form and the Life Events Checklist for the DSM-5. To evaluate clinical communication skills, we adapted the Self-confidence Scale and used the Jefferson Scale of Physician Empathy. GPs identified barriers to addressing trauma routinely, including a lack of time (86.7%) and a fear of causing further patient suffering (56.6%). GPs' exposure to TEs and ACEs was positively correlated with scores in some dimensions of self-confidence and empathy (r values varying from 0.170 to 0.247). GPs exposed to traumatic experiences felt more confident when addressing their patients' adversities and were more empathic when conducting therapeutic relationships. This study shows that GPs with a history of traumatic experiences are able to address their patients' adversities; however, they lack proper training and better patient care conditions, such as more time and more resources available for patient guidance.

Clinical Empathy and Its Correlates Among Indian Medical Students: A Cross-Sectional Study of Bihar.

Background Clinical empathy is standing in the patient's shoes and perceiving his/her emotions to experience the patient's feelings. Practicing empathy ensures an enticing prospect in patient care. This study was done among undergraduate medical students to assess their empathy level and the factors affecting it. Methods This was a cross-sectional study conducted with 400 medical students in Bihar, India. Students not willing to participate were excluded from the study. The coding system was designed to strictly maintain anonymity. The study tools included the Jefferson Scale for Physician Empathy - Student Version (JSPES), a semi-structured questionnaire on the general profile, a perceived stress scale (PSS), and a multidimensional scale of perceived social support (MSPSS). Participants were allotted 20 minutes to complete the test and submit their responses. Results were expressed as means and standard deviations (SDs), with appropriate statistical tests applied. The data were presented in tables, and statistical significance was checked at a 5% level. All statistical analyses were conducted using SPSS software. Results The arithmetic mean (±SD) of empathy scores was 99.87±14.71. Empathy was found to be positively correlated with social support and negatively with stress. The factors found to be significantly associated with empathy on univariate analysis were subjected to stepwise multiple linear regression, which provided a six-factor model comprising gender, choice of future specialty, stress, social support, residence, substance abuse, and stay in hospital as an attendant. Conclusions Stress and social support were found to be significant predictors of empathy. The female gender, living in urban areas, and having previous experience of hospital stay as an attendant of a patient were positively associated with empathy. In contrast, choosing a technical branch as a future specialty and substance abuse were negatively associated with empathy. Stress management, enhancement of social support, and avoidance of habit-forming substances could be beneficial in improving empathy among doctors. Since we could only identify a few factors, we recommend further studies on this topic to explore other factors.

Gynecologic oncology patients’ perception of physician empathy in the age of COVID-19.

e24186 Background: Since the beginning of the COVID-19 pandemic there have been major changes to the medical office experience, including universal masking. Prior studies had shown that the environmental layout1, the ability of the patients to see the physician’s face2, as well as the interactions with other office staff members3, as well as the length of the patient-physician relationship4 all played into the patient’s perception of physician empathy and that this perceived. Because establishing care during the pandemic would undercut many of these known factors, it was hypothesized that those who established care after the onset of the pandemic would have lower scores on the Jefferson scale of Physician empathy (JSPE) and European Quality of life survey (EQ-5D™). Methods: Patients of the Carole and Ray Neag Cancer Center department of Gynecologic Oncology at UConn Health were surveys at the time of their appointments. Sampling occurred between June and November of 2022. Surveys collected demographic information including age, stage of cancer, and number of visits since the onset of the pandemic in March 2020; the JSPE along with questions directly related to care during the pandemic scored the same way; the EQ-5D™; and a checkable list of changes noted in the office. The results of the “Pre-COVID” and “Post-COVID” cohorts were compared using a two-group t-test for statistical significance. An n of 30 per cohort was needed for a power of > 80%. Results: Results showed that patients who had established care prior to the pandemic (n = 29) were more likely to be seen while in remission while those who established care after the onset of the pandemic (n = 33) were more likely to be seen for postoperative surgical care or an active cancer. Patients who established care prior to the pandemic had statistically significantly lower scores on the JSPE than those who did not (6.08 +/- 2.00 vs 6.73 +/- 0.71 p = < 0.001). However, individuals who established care prior to the pandemic had statistically higher qualities of life as measured by the EQ-5D™ compared to those who established care after the onset of the pandemic (4.57 +/- 0.72 vs 4.22 +/- 0.85 p = < 0.001). There was no statistically significant difference in the number of changes notes (4.483 +/- 1.57 vs. 5.09 +/- 1.38 p = 0.189). Conclusions: While statistically significant differences between the cohorts were found, the overlapping standard deviations, the fact that the JSPE and EQ-5D™ went in separate directions, and the generally favorable responses lead to the conclusion that the differences were not clinically significant. This means that, contrary to research conducted prior to widespread masking and the COVID-19 pandemic, providers are still able to be perceived as empathetic and provide quality care to their patients despite the changes that have taken place in the medical office setting since the onset of the pandemic.

Empathy of dental students and educators in French hospitals: A cross-sectional study.

Empathy is a key factor in the dentist-patient relationship. The aim of this study was to determine empathy in dental students and educators in French hospital dental services. A cross-sectional study was conducted among dental students and educators who practiced in 10 hospital dental services affiliated with the Faculty of Dentistry of the University of Lorraine in France. A questionnaire was self-administered online using the Jefferson Scale of Physician Empathy (JSPE). The study included 209 participants comprising 50 students in fourth year, 66 students in fifth year, 48 students in sixth year, and 45 educators. Participants were 63.6% females, aged 27 ± 8 years. The mean empathy score was 109.40 ± 11.65. The sub-scores of the three dimensions were 57.02 ± 6.64 for Perspective Taking, 42.56 ± 6.22 for Compassionate Care, and 9.78 ± 2.61 for Walking in the Patient's Shoes. Females showed significant higher empathy scores than males (111.36 vs. 105.84). The empathy score was correlated with age and insignificantly decreased during clinical training (from 110.06 in fourth year to 106.63 in sixth year). French dental students and educators showed high levels of empathy.

The Interplay among Empathy, Vicarious Trauma, and Burnout in Greek Mental Health Practitioners.

Mental health professionals are at risk of experiencing vicarious trauma and burnout as a consequence of the nature of their work. Studies and scholars so far have demonstrated that empathy interacts directly with burnout, and they imply an interaction with vicarious trauma. However, research has paid little attention to the interplay among vicarious trauma, empathy, and burnout in mental health professionals who practice psychotherapy. This study examines the interplay between mental health professionals' (those practicing psychotherapy) vicarious trauma and empathy and investigates the ways they contribute to burnout. The sample consisted of 214 mental health professionals (32 males and 182 females), working in the public and private sectors. Specific instruments were administered online to the sample: (a) an improvised demographic questionnaire (age, gender, education, specialty, years of experience, years of supervision); (b) the Counselor Burnout Inventory, validated for the Greek population by Kounenou et al.; (c) the Vicarious Trauma Scale; and (d) the Jefferson Scale of Physician Empathy. Correlation analysis showed that empathy and vicarious trauma were positively related to burnout. Moreover, multiple regression analysis revealed that supervision, empathy, and, to a greater degree, vicarious trauma have a significant impact on burnout. Unlike relative research on burnout, gender and work experience did not seem to play a significant role in the prediction of burnout in the present study. Several suggestions for future studies, as well as implications for mental health practitioners, are discussed.

Fear and Empathy with COVID-19 Patients Among Medical Students

Background: The COVID-19 pandemic has induced fear and mental health problems in the community and among healthcare workers. Empathy with patients may be difficult in such situations due to urgent conditions. Objectives: We aimed to evaluate medical students’ empathy and fear toward COVID-19 patients during the pandemic. Methods: This cross-sectional study recruited 107 medical students from Shiraz Medical School in 2021. A Persian version of the Jefferson Scale of Physician Empathy (JSPE) was used to assess the participants’ empathy toward COVID-19 patients. The internal validity of the Persian version of JSPE was 0.78, and its test-retest reliability after 14 days was 0.92 in a previous study. The participants were requested to fill out a fear of COVID-19 scale (FCV-19S) previously developed to assess their fear of affliction with COVID-19. Since the normality of data distribution was not approved, we used nonparametric tests, namely, the Mann-Whitney U test and the Spearman correlation coefficient. Results: The mean empathy score based on the Persian version JSPE was 71.94 ± 12.83 out of 140, which was higher in male students and those who resided in dormitories. The mean fear score was 24.93 ± 6.16 out of 35. Participants living out of dormitories feared COVID-19 to a greater extent. No statistically significant association was found between the age of the participants and these two parameters. The Spearman correlation coefficient test showed that students with a history of COVID-19 had less fear and more empathy because of their experience with COVID-19 (r = -0.249, P-value = 0.02). Conclusions: This study highlights the impact of the pandemic on the interaction between medical students as healthcare professionals and patients by affecting medical students’ fear and empathy. The study indicates ways to improve readiness for future pandemics. Our study showed that living far away from families in dormitories may influence students’ fear and empathy. Moreover, empathy, unlike fear, was affected by gender. A reverse correlation existed between fear and empathy in students with a history of COVID-19, indicating that the more they had empathy, the less they experienced fear.

Empathy levels among undergraduate students of health sciences

Aims: To determine empathy levels of medical students of Rawal institute of Health Sciences using Jefferson scale of physician empathy and to establish the relationship between empathy scores and year of study and gender Method: A cross-sectional study was conducted from April 2022 to July 2022, at Rawal Institute of Health Sciences. Jefferson Scale of Empathy Health Profession Students' version was distributed among 230 students of all five years of MBBS. Results: The results showed that 67.8% (n=156/230) had good empathy score, 20.9% (n=48/230) had excellent score and 11.3% (n=26/230) had average quality empathy score. The relation between year of study and empathy score was significant (p=0.003) with 3rd year students having excellent empathy scores as compared to the rest of the years and 5th year having more students with average empathy as compared to the rest of the years. The relation between gender and empathy scores was not significant (p=0.302). Conclusion: Professional empathy among medical students is associated with increased satisfaction with their education, lower levels of stress and burn out and higher ratings of overall clinical competence. Private medical students have good scores of empathies.

Enhancing Empathy in Medical Students by Focused Learner Centered Activities

To determine the change in empathy levels of medical students during their progress in professional years internship, and to examine change in empathy after targeted empathy enhancing activities during the course of medical school. Longitudinal Study. Shifa College of Medicine/ Shifa Tameer-e-Millat University, Islamabad, from January 2015 to December 2019. Student version of Jefferson Scale of Physician Empathy was administered sequentially from 2015 to 2019 which evaluated the change in empathy of medical students in a class of 2019. Targeted empathy-enhancing activities included patient-centered module in year-three and stress management workshops in the final year of medical school. Empathy scores rose from the first year of study (4.27 ±0.38) to the third year (4.52 ±0.70). It fell over the next two years of study (4.25 ±0.62 & 4.21 ±0.40) before rising again during the internship (4.39 ±0.43) with focused empathy-enhancing activities. Patient-centered module which focused on activities that help develop empathy may have been a factor in the increase of empathy scores in the third year and internship. Placing recurring formal activities throughout all clinical years may help in enhancing empathy in medical students. Medical student empathy, Empathy enhancing targeted activities, JSPE.

The influence of active listening on parents’ perceptions of clinical empathy in a stuttering assessment: A preliminary study

PurposeThe primary purpose of this preliminary study was to explore whether a clinician's use of active listening skills (i.e., client-directed eye gaze and paraphrasing) influenced parents’ perceptions of clinical empathy in a stuttering assessment. A secondary purpose was to determine whether parent age, education, or parent concern predicted perceived clinical empathy. MethodParticipants (n = 51 parents/guardians of children who stutter) watched two counter-balanced videos of a clinician demonstrating either high or low frequency use of active listening skills during the clinician's initial assessment with a standardized patient actor portraying a parent of a child who stutters. After each video, parents rated the clinician's empathy and active listening skills via the Jefferson Scale of Physician Empathy for Observers (JSPEO; Hojat et al., 2017) and the Counselor Activity Self-Efficacy Scales - Modified (Victorino & Hinkle, 2018). Participants then completed a demographic questionnaire and rated their concern about their child's stuttering. ResultsPaired t-tests demonstrated significantly higher ratings of perceived clinical empathy in the high frequency active listening condition compared to the low frequency condition (d = 0.548). Simple linear regression analyses indicated parent age or level of education did not predict perceived clinical empathy. An independent samples t-test indicated that parent concern about stuttering did not predict perceived clinical empathy. ConclusionsPreliminary findings suggest that the clinician was viewed as significantly more understanding, concerned, and caring (i.e., perceived as empathic) when active listening skills were used. Parents’ ratings of empathy on the JSPEO, based on high levels of active listening by the clinician, were not associated with parents’ ages, education levels, or concern about their children's stuttering. This may reflect the value of active listening in clinical relationships regardless of variables specific to the recipient (e.g., parent of a child who stutters). Given that parents are more apt to share thoughts and emotions about their child's communication with clinicians who demonstrate empathic qualities, this preliminary study suggests that the use of active listening skills warrant emphasis in clinical training.

Teaching Compassion Skills to Students of Behavior Analysis: A Preliminary Investigation.

Socially valid practices are at the heart of applied behavior analysis and can influence how interventions are experienced by families. However, the training of practitioners of applied behavior analysis is primarily focused on the implementation of technical procedures with little focus on therapeutic approaches. Empathy and therapeutic rapport have been associated with improved outcomes in allied professions (Beach et al., Journal of the American Board of Family Practice, 15(1), 25–38, 2006; Hojat et al., Academic Medicine, 86(3), 359, 2011; Horst et al., Journal of Child & Family Nursing, 3, 5–14, 2000), but have been minimally studied within the field of behavior analysis. In the present study, several sources were utilized to identify and define empathic and compassionate care skills. These skills were divided into three skill areas (i.e., basic interviewing skills, interest in the family, joining with the family) and taught to ABA master’s students using behavioral skills training via a telehealth platform. All four participants significantly improved their engagement in compassionate care skills following training and maintained these skills in follow-up probes and with a different experimenter. Several post-study measures of outcome were taken, including social validity measures from participants, ratings of compassion from consumer and professional experts, as well as comparison measures on the Jefferson Scale of Physician Empathy. Participant reports of social validity were high, as were consumer and professional ratings of compassionate behaviors. Improvements on the Jefferson Scale of Physician Empathy were also observed. Implications for training practitioners and for expanding the focus on compassionate care skill development within the field are explored.

Do incoming residents vary in measures of emotional status even prior to residency training?

To determine whether Empathy, Emotional Intelligence, and Burnout scores differ by specialty in incoming residents. This is a single-site, prospective, cross-sectional study. Three validated survey instruments, the Jefferson Scale of Physician Empathy, Maslach Burnout Inventory, and Emotional and Social Competency Inventory, were written into a survey platform as a single 125-question Qualtrics survey. Over three academic years, 2015-2017, 229 incoming residents across all specialties were emailed the survey link during orientation. Residents were grouped by incoming specialty with anonymity assured. A total of 229 responses were included, with 121 (52.8%) identifying as female. Statistical analysis was performed using the Analysis of Variance or Kruskal-Wallis test, Chi-Square or Fisher's Exact test, and Independent Samples t-test or Mann Whitney U test. A Bonferroni correction was applied for pairwise comparisons. Family Medicine had a higher median Jefferson Scale of Physician Empathy score (127) compared to Emergency Medicine (115), (U=767.7, p=0.0330). Maslach Burnout Inventory depersonalization and personal accomplishment subcategory scores showed a significant difference between specialties when omnibus tests were performed, but pairwise comparisons with emergency medicine residents showed no differences. Differences were found in the Maslach Burnout Inventory categories of Depersonalization (χ2(8, N=229) =15.93, p=0.0434) and Personal Accomplishment level (χ2(8, N=229) =20.80, p=0.0077) between specialties. Differences in measures of well-being exist across specialties, even prior to the start of residency training. The implication for educators of residency training is that some incoming residents, regardless of specialty, already exhibit troublesome features of burnout, and resources to effectively deal with these residents should be developed and utilized.

The role of the emotive, moral, and cognitive components for the prediction of medical students’ empathic behavior in an Objective Structured Clinical Examination (OSCE)

ObjectivesInvestigate whether medical students’ emotive abilities, attitudes, and cognitive empathic professional abilities predict empathic behavior in an Objective Structured Clinical Examination (OSCE). MethodsLinear and multiple regressions were used to test concurrent validity between Interpersonal Reactivity Index (IRI), Jefferson Scale of Physician Empathy (JSPE-S), Situational Judgement Test (SJT-expert-based score (SJT-ES), SJT-theory-based score (SJT-TS)) and empathic behavior in an OSCE measured by Berlin Global Rating (BGR) and Verona Coding Definitions for Emotion Sequences (VR-CoDES). ResultsHighest amounts of explained variance of empathic behavior measured by VR-CoDES were found for the SJT-ES (R2 = 0.125) and SJT-TS (R2 = 0.131). JSPE-S (R2 = 0.11) and SJT-ES (R2 = 0.10) explained the highest amount of variance in empathic behavior as measured by BGR. Stepwise multiple regression improved the model for BGR by including SJT-ES and JSPE-S, explaining 16.2% of variance. ConclusionsThe instrument measuring the emotive component (IRI) did not significantly predict empathic behavior, whereas instruments measuring moral (JSPE-S) and cognitive components (SJT) significantly predicted empathic behavior. However, the explained variance was small. Practice implicationsThe instrument measuring the emotive component (IRI) did not significantly predict empathic behavior, whereas instruments measuring moral (JSPE-S) and cognitive components (SJT) significantly predicted empathic behavior. However, the explained variance was small.In a longitudinal assessment program, triangulation of different instruments assessing empathy offers a rich perspective of learner’s empathic abilities. Empathy training should include the acquisition of knowledge, attitudes, and behavior to support learner’s empathic behaviors.