IT Usage Research Articles

The faster the better? Advanced internet access and student performance

In this paper, we study the impact of high-speed internet access on student performance. Our empirical analysis leverages a unique dataset that combines information on ultra-broadband (UBB) diffusion in Italy with data on student performance in 2nd, 5th, and 8th grades for the period 2012–2017. We exploit the staggered roll-out of UBB, starting from 2015. Through an event study approach, we find evidence of endogeneity between student performance and UBB diffusion. We deal with this issue through an instrumental variable approach that exploits plausibly exogenous variation in the diffusion of the essential UBB input. Our results suggest that advanced internet connections significantly decrease student performance in Mathematics and Italian language in the 8th grade. In contrast, we do not find any significant effect in the 2nd and 5th grades. Male students from low-educated parental backgrounds are those more adversely affected, especially if they attend schools with a low IT usage.

Assessment of Relationship between Information Technology Deployment and Tax Administration Efficiency in Oyo State, Nigeria

Literature highlights that despite the transition to a digital era, tax avoidance and non-compliance remain substantial challenges among taxpayers in Nigeria. Consequently, this study aims to investigate the relationship between information technology deployment and tax administration efficiency in Oyo State. A survey research design was employed through primary data. The population of the study comprises all 285 members of staff of the State Board of Internal Revenue Services in Ibadan. Multi-stage sampling technique was employed to arrive at a sample size of 100 out of the 285 staff population. One hundred copies of the questionnaire were administered to respondents, and all were retrieved. The collected data were process and analyzed using descriptive analysis and inferential statistics like Ordinary Least Square Regression, Pearson Product Moment Correlation Coefficient. Analysis indicate that all the identified variables such as; Demand for Online Registration and Fillings (DORF), Perceive Ease of IT Usage PEITU), Technical Issue and cost of IT Deployment (TICITD) Legal Issue (LI) and Expected Benefits (EB) are major factors influencing information technology deployment in the Oyo State Board of Internal Revenue Service. Analysis further reveal a significant relationship between information technology deployment and tax administration efficiency (p-value < 0.0001). The study concluded that all identified information technology deployment variables like DORF, PEITU, TICITD, LI, and EB significantly influence tax administration practices. Moreover, a positive relationship was observed between information technology and tax administration efficiency in Oyo State.

Consumerisation of IT: Intersection of development streams of business and personal IT

Background: In the age of IT consumerisation, private owned IT artifacts are increasingly used for business purposes. Management's approval is not required, but various approaches are used to create effective management strategies. Purpose: The historical development trends of business and personal ICT are examined in the paper to understand their intersection-IT consumerisation. Study design/methodology/approach: The paper provides a preliminary research assessment. The informative outcomes drawn from diverse perspectives and the comprehensive nature of 'gray literature' should serve as guidance for the direction, adjustments, and modifications of future research. Findings/conclusions: A number of technological and market factors have led to the consumerisation of IT. As a spinout from business IT, personal IT has had a feedback effect on it: the proliferation of computers and mobile devices on the consumer market, combined with affordable Internet-related resources, not only changed personal IT usage patterns, but also redefined the expectations that users have for enterprise software. In order to create an effective IT consumerisation management strategy, it is imperative to understand them. Limitations/future research: The paper is a starting point for future empirical research in the field of IT consumerisation, and as such, may be amended according to new knowledge that is obtained subsequently.

Technology adoption of electronic medical records in developing economies: A systematic review on physicians' perspective.

Electronic Medical Records (EMRs) are a tool that could potentially improve the outcomes of patient care by providing physicians with access to up-to-date and accurate vital patient information. Despite this potential, EMR adoption in developing economies has been dilatory. This systematic review aims to synthesize the related literature on the adoption of EMRs in developing economies, with a focus on the perspective of physicians. With the aim to discern the key factors that impact EMR adoption as perceived by physicians and to offer guidance for future research on filling any gaps identified in the existing literature, this study utilized a systematic literature review by following the PRISMA guidelines. Out of 1160 initial articles, 21 were selected for analysis after eliminating duplicates and non-qualifying articles. Results show that common enablers of EMR adoption from physicians' perspective were identified to be computer literacy, education, voluntariness, and the system functionality including its features and user interface, implying that the provision of proper interventions focusing on the aspects of the health information system has an impact in maximizing the utilization and capabilities of EMRs among healthcare providers. The most prevalent barriers include the lack of training and IT usage experience along with resistance to changes associated with respondents' age and gender, the lack of time for learning complex EMR systems, and costs of the new technology. This indicates that a thorough planning and proper budget allocation is necessary prior to implementing and integrating EMR systems in healthcare institutions. From this synthesis of the common research conclusions, limitations, and recommendations from physicians' perspective, the result of this systematic review is expected to shed light on the optimal technology adoption of EMRs and its contribution to the health care systems of developing economies.

Influence of structural factors on employee cloud shadow IT usage during COVID-19 lockdown: a strain theory perspective

Influence of structural factors on employee cloud shadow IT usage during COVID-19 lockdown: a strain theory perspective

Evaluasi Tata Kelola Repository Perpustakaan UIN SUSKA Menggunakan COBIT 2019

The development of information technology is very influential on the business world and organizations so that IT governance is needed. This information technology is expected to be useful for stakeholders in making decisions. COBIT 2019 is an IT governance framework that meets the standards in implementing IT governance. The library at UIN Suska Riau has implemented information technology in storing and managing student final assignments or what is known as the UIN SUSKA RIAU Repository system. In conducting a business evaluation, the implementation of the Repository system needs to be maintained, monitored and evaluated for IT governance to determine the process and management of IT usage. After the analysis, it can be seen that the results of the evaluation using the EDM 01, EDM 02 and EDM 03 domains, show that IT governance in the library is at level 3 - established. With some notes that must be analyzed in the EDM 01 domain there is still a lack of communication in IT management, in the EDM 02 domain the application of IT values is not optimal, and what needs to be considered in EDM 03 is the lack of awareness of IT risks.

Unveiling the Dynamics of Expectation, Flow, Enjoyment, and Satisfaction: Drivers of Continued Subscription Intentions Among Netflix Users

"Research Aims: This study investigates the determinants impacting the intention of Netflix users to continue using the platform. By leveraging the extended Expectation-Confirmation Model of continued IT usage and hedonic variables, including Confirmation, Flow, Perceived Usefulness, Perceived Enjoyment, and Satisfaction, the research aims to discern the most influential factors. Design/Methodology/Approach: The research recruited 271 participants through non-probabilistic purposive sampling, targeting Indonesian Netflix subscribers active within the preceding six months who were at least 17 years old at the time of the study. Covariance-based Structural Equation Modelling was employed to analyse the collected data. Research Findings: User enjoyment and Satisfaction mediate the relationships between Flow and Confirmation with Netflix's continuance intention. Flow emerges as the preeminent determinant of continuance intention among the exogenous variables. While Flow's influence on continuance intention is mediated by Satisfaction and Enjoyment, there is no direct effect between Flow and Satisfaction. Perceived Usefulness exhibits no substantial correlation with continuance intention. Theoretical Contribution/Originality: This research underscores the pivotal role of Flow in driving enjoyment and continuance intention within video subscription services like Netflix. Managerial Implications in the South East Asian Context: The study offers insights into the preferences and behaviours of Netflix users in the Southeast Asian context, employing Indonesia as a focal point. This valuable information equips Netflix and other regional SVOD providers to strategically enhance their offerings and services. Research Limitations & Implications: To enhance the robustness of the findings, future research should encompass broader and more diverse populations for comparative purposes. Including new variables, such as digital piracy and perceived ease of use, would contribute to a comprehensive understanding of the dynamics at play. Keywords: Technology Acceptance Model, Expectation Confirmation Model, Flow, Continuance Intention, Netflix"

Pengaruh Perceived Ease of Use, Perceived Enjoyment, Perceived Usefulness, dan Satisfaction terhadap Continued IT Usage Intention: Expected-Confirmation Model (ECM)

<em><span lang="EN-US">Fundraising activities digitally for various projects are growing in Indonesia, especially after the Covid-19 Pandemic appeared. The psychographics of the Indonesian people who are friendly have made them voluntarily donate to humanitarian activities. Kitabisa.com is one of the most popular crowdfunding platforms in Indonesia for online fundraising. The study’s purpose is to determine the Perceived Ease of Use, Perceived Enjoyment, Perceived Usefulness, and Satisfaction effect on Continued IT Usage Intention on the Kitabisa.com platform. 50 users of the Kitabisa.com platform were used to be a sample and taken using the </span><span>saturation sampling technique or saturated sampling </span><span lang="EN-US">because of</span><span> the suitability of the research characteristics.</span><span lang="EN-US"> To analyze data, researchers conducted a path analysis using</span><span> the Statistical Package for the Social Sciences (SPSS). </span><span lang="EN-US">Based on the study results, Perceived Ease of Use and Perceived Enjoyment significantly and directly affect satisfaction. In addition, satisfaction significantly influences the Continued IT Usage Intention. Meanwhile, only Perceived Usefulness significantly and indirectly affects the Continued IT Usage Intention through satisfaction. Furthermore, researchers also found that Perceived Ease of Use, Perceived Enjoyment, Perceived Usefulness, and Satisfaction were confirmed able to meet the expectations of users through the confirmation variable.</span></em>

Understanding Shadow IT usage intention: a view of the dual-factor model

PurposeDespite the growing concern about security breaches and risks emerging from Shadow IT usage, a type of information security violation committed by organizational insiders, this phenomenon has received little scholarly attention. By integrating the dual-factor theory, unified theory of acceptance and use of technology (UTAUT) and social control theory, this research aims to examine facilitating and deterring factors of Shadow IT usage intention.Design/methodology/approachAn online survey was performed to obtain data. As this study aims at investigating the behavior of organizational insiders, LinkedIn, an employment-oriented network site, was chosen as the main site to reach the potential respondents.FindingsThe results show that while performance expectancy, effort expectancy and subjective norms considerably impact intention to use Shadow IT, personal norms and sanctions-related factors exert no influence. Besides, an organizational factor of ethical work climate is found to significantly increase individual perceptions of informal controls and formal controls.Originality/valueThis work is the first attempt to extend the generalizability of the dual-factor theory and UTAUT model, which primarily has been utilized in the context of system usage, to the new context of information security. This study is also one of few studies that simultaneously take both organizational and individual factors into consideration and identify its impacts on user's behaviors in the information security context.

Does Individual IT Experience Affect Shadow IT Usage? Empirical Evidence from Universities with Legal Entities in Indonesia

Abstract Background and purpose Employee dissatisfaction with extant technology is one of the causes of shadow IT use. The selection of alternative technologies is determined by individual IT knowledge. In this study, we intend to examine the relationship between individual IT experience and the use of shadow IT in Indonesian higher education through two job characteristics, namely task identity and autonomy. Methods This study collects and analyses data from 301 respondents at Indonesian universities with legal status using a quantitative methodology. The direct relationship in the research model was investigated using Smart-PLS data analysis. Results The results of the study indicate that individual IT experience strongly supports the use of shadow IT by tertiary institutions with legal entities employees in Indonesia, either through task identity or job autonomy. Conclusion In order for employees to feel satisfied, the organization must prioritize employee IT experience and the information technology requirements they require to complete their work. This can be accomplished by involving employees in the development of information technology.

Dark side of blockchain technology adoption in SMEs: an Indian perspective

PurposeThe purpose of this paper is to understand the dark side of blockchain technology (BCT) adoption in small and mid-size enterprises. The focus of the authors is to decode the intricate relationship among the selected variables missing in the existing literature.Design/methodology/approachA focused group approach is initiated by the authors to identify the barriers. Total interpretive structural modeling, Matrice d'impacts croisés multiplication appliquée á un classment, that is, matrix multiplication applied to classification and decision-making trial and evaluation laboratory are used to analyze the complex relationships among identified barriers.FindingsThis study finds that implementation of BCT reduces maintenance cost by withdrawing manual effort, as BCT has better capability to quantify the internal status of the system (observability characteristic). The observability characteristic of BCT provides high compatibility to the system. This study also finds that the compatibility of BCT with the organization reduces implementation cost and facilitates project management. The findings of this study recommend analyzing maintenance cost and compatibility of BCT before implementing it. Small and mid-size enterprises can select complex BCT depending on the sophistication level of IT usage and IT project management capabilities.Research limitations/implicationsThis study comes with various limitations, where the model developed by the authors may not be conclusive, as it is based exclusively on expert opinion. The samples collected may not help in validating the model statistically. Though the model has its limitations, it can still be considered as a nascent initiative for further investigation using structural equation modeling.Originality/valueThe outcomes of the theoretical and managerial contributions of the study can be categorized into three levels. This study can be used both by the industrialists and researchers to understand the barriers and the recovery methods thereafter. Suggestions that serve as future directives are also discussed by the authors.

Inconsistencies Between Information Security Policy Compliance and Shadow IT Usage

ABSTRACT This study investigates the effects of self-efficacy on intentions toward information security policy compliance and behaviors in shadow information technology, with self-efficacy being divided into information technology self-efficacy and information security self-efficacy. An experiment was conducted and a total of 83 valid subjects were recruited in this study. Data were collected on the subjects’ behaviors during the experiment, and quantitative data were also collected using a posttest questionnaire. The findings indicated that ITSE and ISSE positively correlated with information security policy (ISP) compliance, suggesting that improving self-efficacy in either aspect will improve ISP compliance intention. However, ISP compliance did not correlate significantly with shadow IT usage, as subjects with high ISP compliance still used shadow IT. Therefore, there was a discrepancy between intention and actual behavior. In practical terms, organizations can use training and education to improve their employees’ self-efficacy in the technically challenging or unfamiliar aspects of IT and ISP compliance, improve their ISP compliance intention, and reduce the possibility of ISP violations, such as shadow IT usage.

THE ROLE OF HIGHER EDUCATION IN MOULDING THE FUTURE WORKFORCE AND THE SIGNIFICANCE OF TECHNOLOGICAL ADAPTATION TO THE SERVICE SECTOR'S GROWTH

"Let's face it: in the age of Google and Wikipedia, the university and, most likely, secondary school business models will have to alter. We cannot make a life selling truth anymore. They are instantly accessible with the click of a mouse" (Firenstein, 2013). Despite information technology's long history as a major field of study, the last decade has seen a dramatic shift in the field's focus due to the rise of the Internet. To account for the dramatic developments across both technologies and their settings, many researchers have investigated and presented models and theories of technology adoption to anticipate and explicate user behaviour with technology. Most of these theories and models were created in the United States, and each one proposes a unique collection of determinants and moderators. Thus, it is questioned if the models and theories of technology acceptance developed, adapted, and extended in the United States are applicable in other nations, particularly India. Additionally, it is speculated that other potential determinants and moderators may also play significant roles in this setting. This paper (1) reviewed literature in regards to prominent theories and models; (2) reviewed previous literature about IT acceptance and usage within four contexts of study; and (3) concluded that using the Internet helps in improving academics' professional practices. In the research model, there are five main factors that influence usage and up to nine others that moderate important associations. Perceived utility, perceived ease of use, and self-efficacy were found to be the most important factors in determining usage behaviour in the classroom. Usefulness and self-efficacy were two primary characteristics that strongly predicted usage behaviour across different activities. In conclusion, usage patterns were a major factor in shaping future behaviour. Key drivers of using behaviour were also moderated by three factors: age, e-university plan, and reading and writing proficiency. There were just two moderators that affected the impact of usage behaviour on behaviour intention, and those were age and intended university research. Gender, degree of education, academic rank, years of experience, and fluency in India had no effect on the impact of the major determinants on usage behaviour, and usage behaviour had no effect on the impact of the intention to change. Practitioners may benefit from a deeper familiarity with the model in order to better understand the factors contributing to users' reluctance to adopt the technology and to develop more effective strategies for boosting its widespread adoption and use.

Energy and carbon-aware initial VM placement in geographically distributed cloud data centers

Energy and carbon efficiency has become one of the most important research topics in the cloud computing research area because of the growing demand for cloud data center infrastructures. In addition to the environmental impact of emitting carbon, local authorities impose a carbon tax based on the amount of emitted carbon by the data centers. Therefore, this paper introduces the energy and carbon-aware initial VM placement (ECAIVMP), one of the most efficient strategies for minimizing the total energy consumption and carbon emission of cloud data centers without sacrificing the quality of service. Our proposed algorithm considers multiple geo-distributed cloud data centers and acknowledges both IT and non-IT power usage during the virtual machine placement process. An extensive simulation in the CloudSim Plus framework is conducted to evaluate the performance of our proposed algorithm using real-world datasets, including workloads, power model benchmarks, and outside temperature. The experimental results demonstrate that our algorithm is able to reduce energy consumption by 17% and carbon emissions by 6% on average compared to other competitor algorithms.

Double burden: Exploring the digital divide in the Burmese educational system following the 2021 coup d’ etat and the COVID-19 pandemic

The 2021 military coup d’état in Myanmar and the Coronavirus (COVID-19) pandemic commencing at the end of 2019 have had major impacts on the already existing digital divide in this Southeast Asian country. This paper aims to explore the effects of these two events on the digital divide and their consequences on the learning practices of students in Myanmar. Following a broad review of relevant literature, primary data were collected from students in Myanmar about their use of IT for online learning and the outcomes. The raw data resulting from this field research has been shared with stakeholders who analyzed, evaluated, and commented on it during expert interviews. The main findings are: IT usage for online education among students in Myanmar is a matter of major concern. A majority of students nationwide have no access to computers. The IT skill level in the country corresponds to this finding and is only on an average level. Smartphones are more accessible but are often old or of lower quality. Internet connections are available but are vulnerable to disruptions initiated by the military regime. Therefore, it can be concluded that students in Myanmar in many cases did not have the technical equipment or skills necessary to learn effectively through the usage of IT during the national crises. Nevertheless, it can be stated that IT helped and was also supportive in sustaining and improving the well-being of students in Myanmar.

Digital sobriety: From awareness of the negative impacts of IT usages to degrowth technology at work

The rise of digital technologies has led to growing concern over their environmental impact, prompting the emergence of the phenomenon of digital sobriety. Rooted in the principles of degrowth technology, digital sobriety advocates for reduced technology usage to create a more sustainable society. However, it contrasts with typical frameworks that promote the continued use of IT. Furthermore, it runs counter to the prevailing trend of digital transformation within organisations, which is expected to expand in the future. As a result, it challenges conventional approaches to IT usage and the associated contextual factors. The purpose of this paper is to investigate the concept of digital sobriety, examining its relationship to conventional approaches as well as the degrowth technology perspective. The study explores how digital sobriety is implemented within organisations and how it is perceived by IT users. Thirty-three participants from IT companies were included and the scope and characteristics of the phenomenon of digital sobriety were identified, including five levels of IT user maturity: refutation, inaction, substitution, optimisation, and disadoption/degrowth. The results highlight the need to balance the internal and external factors of digital sobriety and identify different trajectories of digital sobriety as socio-technical imaginaries for the future of IT.

STUDY OF PERSONAL PROFESSIONAL BURNOUT AND MOTIVATION IN THE CONDITIONS OF REMOTE PROFESSIONAL ACTIVITY

The years of the COVID-19 pandemic have changed the way we live. In this regard, many companies have switched to the remote format of work, which has put new problems and challenges in front of them. One of those challenges is ensuring professional security in IT usage. Today, the security of the professional person remains a priority for all organizations, and the use of IT, in this context, becomes more important. In the framework of the work, we referred to the psychological aspects of professional security, which have become more significant in terms of the ready implementation of IT under the conditions of the COVID-19 epidemic.
 We attempted to study the motives for the deployment of activities of the subjects who were forced to change the classical model of mental activity in the pandemic and post-pandemic conditions of COVID-19, observing its effect on the formation of psychological burnout.
 Accordingly, the purpose of the study is to study the influence of motivation in the implementation of professional activities on the formation of psychological burnout among teachers and IT specialists working in an online format:
 To achieve the research goal, we have set and solved the following tasks․
 
 identify and justify possible psychological factors affecting the safety of the subject of professional activity
 to clarify the impact of the implementation of the IT solution on the security of the subject of professional activity
 to clarify the effects of motivations on the formation of psychological burnout of online educators and IT specialists
 
 During the implementation of the research, the method of canceling the syndrome of psychological burnout was applied, developed by A.A. Rukavishnikov and K. Zamfir's "Professional Motivation Study" methodology modified by A. Reana.
 The results of the study made it possible to clearly note that teachers and IT specialists, regardless of the nature of the available motives, have high rates of emotional burnout; however, IT specialists with external positive or internal motives have these indicators mildly expressed.

Investigating the potential adverse effects of virtual reality-based learning system usage: from UTAUT2 and PPVITU perspectives

ABSTRACT A review of the literature shows that much academic effort has been expended studying information system usage and information technology adoption. However, these theories/models based on psychological research are not specific to the virtual reality context and may not fully capture the nature of virtual reality-based learning system (VR-BLS) usage behavior in the virtual environment. Given the limited utility of existing theories/models, this study aims to build a theoretical model and to validate the psychological and physiological effects of using VR-BLSs. To explore students’ usage intentions, this study integrates the extended unified theory of acceptance and use of technology (UTAUT2), representing the psychological effects, and the perceived physiological vulnerability to IT usage (PPVITU), representing the physiological effects. We empirically examine the research model using a cross-sectional survey, collecting data from a sample of 352 students, and utilizing partial least squares (PLS) for the analysis. Our findings show that the behavioral intention to use VR-BLSs is determined by performance expectancy, social influence, and facilitating conditions. Moreover, PPVITU negatively moderates the association between social influence and the behavioral intention to use VR-BLSs. The results of this study enhance our understanding of the relationship between students’ VR-BLS usage behavior and VR-based education.

Pengaruh Kompetensi Sumber Daya Manusia, Sistem Pengendalian Intern Dan Pemanfaatan Teknologi Informasi Terhadap Kualitas Laporan Keuangan Pemerintah Daerah Kabupaten Badung

Human resource expertise, internal control mechanisms, and IT usage all helped improve Badung Regency's financial reporting. This research examines if Human Resources Expertise, Internal Control Mechanisms, and IT affect Badung Regency's consolidated financial statements. This study examines how Badung Regency's HR, Internal Control Mechanisms, and IT affect government finances. Based on a survey of 182 OPD financial staff in Badung Regency. 72 representative samples were chosen using "purposeful sampling" Quantitative approaches and original data are used. Multiple regression analysis, tests of linearity and independence, and F and t tests are employed. HR expertise, the Internal Control Mechanisms, and IT favorably enhance the quality of finance statements given by the Badung Regency administration, according to this research. Badung's Administration.

IT usage and fundraising performance in nonprofit organizations: Empirical evidence from Buddhist temples in Thailand

The use of IT has seen great success in the private sector and is now beginning to fill a similar role for non-profit organizations (NPOs) as well. The use of IT in fundraising activities in NPOs has been studied in the past. But applying this concept in the case of Buddhist temples, which make up the majority of NPOs in a Buddhist country like Thailand, has never been done before. Using the national survey of 16,895 Buddhist temples in Thailand and econometrics modeling reveals that using IT in temple management has a statistically significant effect on generating higher income from fundraising activities. Using the Internet and computers can boost temple donations and fundraising by promoting religious activities. And temples that use websites and social media seem to receive more government subsidies. In addition, other variables, such as location, number of monks and staff, pro-social activities, and temple age, also represent strong determinants of fundraising performance. Therefore, we find that Buddhist temples in Thailand would do well to use the Internet and social media to develop content, provide advice, and preach online, as these technology-enhanced activities play an important role in increasing fundraising efficiency. Thus, training in such current communication technology should be provided to monks so that they can take advantage of such tools to not only increase their productivity, but also to equip themselves with other, up-to-date skills to enhance the religious education of their congregations that they currently provide through traditional preaching.