This study investigates the moderation role of e-invoicing in national trade, specifically examining how IT auditing impacts electronic accounting information systems (EAIS) at Jordanian customs points. The primary aim is to analyze how effective IT auditing enhances EAIS effectiveness and explores the implications for operational efficiency and compliance within Jordan’s customs operations. A survey methodology was employed, gathering primary data from 322 employees across various customs points through distributed questionnaires. We utilized partial least squares structural equation modeling (PLS-SEM) to ensure methodological rigor in our analysis. The findings indicate that effective IT auditing significantly enhances EAIS effectiveness, with e-invoicing acting as a moderator that amplifies this effect. This underscores the critical role of auditing practices in improving operational dynamics at customs points, facilitating smoother national trade processes. The study offers actionable insights for industry professionals and policymakers, emphasizing the importance of integrating robust IT auditing practices with e-invoicing systems. By doing so, stakeholders can promote greater efficiency and compliance in national trade operations at Jordanian customs points, ultimately contributing to the optimization of trade processes and regulatory adherence. This research highlights the significance of strengthening auditing frameworks and leveraging technological advancements like e-invoicing to enhance operational effectiveness within Jordan’s customs environment.
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