Purpose Prior work has shown that the board of directors can alleviate market imperfections that lead to capital investment inefficiency. The authors extend previous work by exploring how board characteristics influence the efficiency of human capital investment, a critical production factor that has remained insufficiently examined. Specifically, this study aims to investigate how board activity, size, the presence of a separate chairman, female directors and board independence affect firm labour investment efficiency in the European context. Design/methodology/approach The sample contains 4,331 firm-year observations traded on the STOXX® Europe 600 index from 2009 through 2022. This paper applies a lagged ordinary least squares (OLS) regression to test the proposed hypotheses. It also uses a dynamic panel generalised method of moments (GMM) regression to tackle potential endogeneity concerns. Findings The results show that board gender diversity and the level of independent directors are positively linked to labour investment efficiency, whereas board size and meeting frequency are negatively related to labour investment efficiency. Meanwhile, the presence of a separate chairman on the board does not appear to be significantly associated with labour investment efficiency. In additional subgroup analyses, the authors find that board gender diversity mitigates managers’ inclinations towards both overinvestment and underinvestment in labour. The authors also find that the level of independent directors helps greatly in reducing the underinvestment in labour, while it fails to attenuate the overinvestment in labour. Moreover, the authors find board size to be significantly associated with the tendency to make suboptimal labour decisions, manifesting as both overinvestment and underinvestment in labour. Finally, the results show that board meetings are significantly associated with overinvestment problems, while underinvestment problems seem to be unrelated to meeting frequency. Practical implications The empirical results have implications for policymakers and market participants in Europe. Firstly, firms may improve the efficiency of their labour investments by increasing directors’ independence and adding more female voices to corporate boards. Secondly, the evidence shows that some board attributes, such as board activity and size, do not necessarily have a beneficial impact on corporate decisions, particularly labour investment decisions. Finally, market participants are likely to benefit from this paper by understanding the role of board attributes in promoting the efficient allocation of firm resources. Originality/value This paper makes two significant contributions. Firstly, it extends the literature on the role of boards of directors in shaping corporate decision-making processes, particularly concerning human capital investment decisions within European firms. By doing so, the authors provide new evidence confirming that certain board attributes, such as board size, director independence and board gender diversity, are important for optimising firms’ resource allocation. Secondly, although numerous studies investigate boards’ role in capital investment decisions, relatively few empirical studies exist on the role of boards in labour investment decisions. This paper, therefore, tries to tackle this void in the literature by investigating firms’ decision-making concerning labour investments.