Interlibrary Loan Transactions Research Articles

Free and Open Source Software Tools For Implementation of Information Visualization in Libraries and Information Centers

Libraries generate and collect an enormous amount of data regarding usage statistics, circulation, visitor counts, budget, resource sharing data, Inter-Library Loan transactions, Document delivery statistics, etc. This collected data is interpreted for making policy decisions over library development and for the improvement of existing library services. Traditionally, libraries have been presenting the data using archaic tools such as simple graphics, tables, and charts. The recent phenomenon of Information Visualisation has provided tools and techniques for displaying information in innovative and creative ways to present abstract data. Considering the potential of Information visualisation, the tools and techniques provided by the field of Information visualisation should be exploited by the library and information centres for the presentation of library data. This paper presents an overview of various free and open source software tools available for better implementation of information visualisation in libraries for better decision making.

Resource sharing at the American University of Beirut: challenges and opportunities

PurposeThis study aims to determine the effectiveness of the resource sharing initiative through signing reciprocal agreements, joining consortia and subscribing to OCLC at the American University of Beirut (AUB) Libraries.Design/methodology/approachStatistical analysis of interlibrary loan transactions over the past five years was conducted.FindingsJoining local, regional and international consortia, signing reciprocal agreements with two institutions and subscribing to OCLC Worldshare ILL have maximized access to resources by reducing the cost allocated to ILL and expanded the DDS services to allow unlimited requests to all members of the AUB community.Originality/valueAcademic libraries are still facing budget cuts while they are expected to deliver better services to their communities. The implication of the statistics gathered discloses a constant need for finding ways to support resource sharing and to align with the University’s mission of fostering life-long learners by supporting research and maximizing access to resources.

International standards to regulate formats of electronic messages for ILL services: History and current status

The history of international standards for ILL and Document Delivery e-messaging formats is discussed. ISO 10160 and ISO 10161 standards and a new standard ISO 18626: Information and documentation - Interlibrary Loan transactions are examined. Ongoing results of analyzing ISO 18626 standard at the State Public Library for Science and Technology of the Russian Academy of Sciences Siberian Branch are revealed.

The future of interoperability for ILL and resource sharing

Purpose – The purpose of this paper is to provide background and context on the need for a new interlibrary loan (ILL) system interoperability standard, describe the basic purpose and structure of ISO 18626, information and documentation – interlibrary Loan Transactions – and outline steps for the new standard’s development and implementation. Design/methodology/approach – The author’s paper is based on her expertise as a member of the working group TC46/SC4/WG14 Interlibrary Loan Transactions, charged with development, implementation and promotion of the ISO 18626 standard. Findings – The ISO 18626 standard is needed to replace the outdated standard ISO 10160/10161. It consists of simple messages, namely, a request message; a supplying library message; and a requesting library message. Messages are encoded using XML. Balloting on the draft standard was unanimously approved in December 2013, and a fully developed ISO 18626 standard is expected to be in production in one to two years. Originality/value – This paper reports on a developing standard that will impact ILL systems used by libraries around the globe.As the world shrinks and user’s demands grow, sending interlibrary loan (ILL) requests to other libraries, especially if multiple computer systems or catalogs are involved, has not simplified correspondingly. Even as individual ILL processes have become more streamlined, the need to interact with libraries – and the ILL systems they use – around the globe has dramatically increased. While an international standard, ISO 10160/10161, has been available for 20 years, the minimal acceptance and use of the standard has not provided the interoperability that we had hoped for and need. Work is currently underway to remedy this situation – a standard for the twenty-first century. This paper will provide the context in which this new standard emerged and was written, as well as outline what the new standard will look like and the next steps once the standard has been approved.

Introduction to the ISO 18626:2014 Press Release and Interview With Leif Andresen

This article reviews the International Organization for Standardization's (ISO) new interlibrary loan transactions standard, ISO 18626:2014. An interview with the ISO Interlibrary Loan Transactions convener, Leif Andresen, is also provided.

Web services in interlibrary loan transactions: the Spanish GTBib network

PurposeThe purpose of this paper is to report on the use of web services to transmit requests and documents in the interlibrary loan (ILL) services of Spanish universities.Design/methodology/approachThe paper describes the problems involved in the use of email for communication between ILL services and presents a solution based on SOAP/XML technologies using standard protocols such as ISO 10160/10161, the OpenURL protocol and the NISO circulation interchange protocol (NCIP).FindingsThe solution presented provides real data on ILL transactions and on the use of options for communication between services, and will be used to further develop the gathering of statistical data on the service.Practical implicationsThis technology provides instant confirmation of receipt of messages, eliminating the uncertainty of using email. It also synchronizes the status of requests between the requesting and supplying institutions at all times.Originality/valueAlthough the use of web services in ILL transactions is suggested in the NCIP, their practical application has been limited and isolated. This paper describes their implementation in Spain in practically all university libraries, the National Library and many medical libraries.

Google Scholar Users and User Behaviors: An Exploratory Study

The University of Mississippi Library created a profile to provide linking from Google Scholar (GS) to library resources in 2005. Although Google Scholar does not provide usage statistics for institutions, use of Google Scholar is clearly evident in looking at library link resolver logs. The purpose of this project is to examine users of Google Scholar with existing data from interlibrary loan transactions and library Web site click-through logs and analytics. Questions about user status and discipline, as well as behaviors related to use of other library resources, are explored.

Expanding services in a shrinking economy: desktop document delivery in a dental school library

How can library staff develop and promote a document delivery service and then expand the service to a wide audience? The setting is the library at the Indiana University School of Dentistry (IUSD), Indianapolis. A faculty survey and a citation analysis were conducted to determine potential use of the service. Volume of interlibrary loan transactions and staff and equipment capacity were also studied. IUSD Library staff created a desktop delivery service (DDSXpress) for faculty and then expanded the service to practicing dental professionals and graduate students. The number of faculty using DDSXpress remains consistent. The number of practicing dental professionals using the service is low. Graduate students have been quick to adopt the service. Through careful analysis of capacity and need for the service, staff successfully expanded document delivery service without incurring additional costs. Use of DDSXpress is continually monitored, and opportunities to market the service to practicing dental professionals are being investigated.

Common Practices for Interlibrary Loan and Document Delivery at a Small Private University

The purpose of this article is to outline the “best common practices” at Regent University Library, and share survey data illustrating their effectiveness. Also discussed is how transitioning from an entirely graduate university to a university serving both graduates and undergraduates has influenced library services. The new constituency will increase interlibrary loan transactions and test the library's practices. Providing quality interlibrary loan service to a growing academic population requires innovative ideas and practices while keeping the workflow streamlined. New programs implemented over the past several years include books on demand and providing more electronic books and journals. A growing distance education student population has led to paying for library cards for academic libraries located near students' homes and permitting them to return materials to satellite campuses.

Interlibrary loan in US and Canadian health sciences libraries 2005: update on journal article use

The authors analyzed 2.48 million interlibrary loan (ILL) requests entered in the National Library of Medicine's (NLM's) DOCLINE system from 3,234 US and Canadian medical libraries during fiscal year (FY) 2005 to study their distribution and nature and the journals in which requested articles were published. Data from DOCLINE and NLM's indexing system and online catalog were used to analyze all DOCLINE ILL transactions acted on from October 2004 to September 2005. The authors compared results from this analysis to previous data collected in FY 1992. Overall ILL volume in the United States and Canada is at about the same level as FY 1992 despite marked growth in online searching, knowledge discovery tools, and journals available online. Over 21,000 unique journal titles and 1.4 million unique articles were used to fill 2.2 million ILL requests in FY 2005. Over 1 million of the articles were requested only once by any network library. Fifty-two percent (11,022) of journals had 5 or fewer requests for articles from all the years of a journal by all libraries in the network. Fifty-two percent of the articles requested were published within the most recent 5 years. The overall ILL profile in the libraries studied has changed little since FY 1992, notable given other changes in publishing. Small changes, however, may reveal developing trends. Total ILL traffic has been declining in recent years following a peak in 2002, and fewer of the articles requested were published in the most recent five years compared to requests from 1992.

Who says we're not busy? Library web page usage as a measure of public service activity

PurposeThis paper aims to discuss the viability of web server statistics for library‐generated web pages as measures of public service activity. For years librarians have gathered, reported, and analyzed traditional measures such as reference transactions, patron visits, book and reserve item circulation, and interlibrary loan transactions. Since the advent of web‐based databases and services, some traditional usage statistics have declined. Such declines can have political and financial implications for libraries.Design/methodology/approachThe author did a literature review, studied a suggested revision to the NISO Z39.7‐1995 Library Statistics standard that includes counting usage of library‐generated web pages, participated in a task force on web statistics, and analyzed library web site statistics at a university library.FindingsThe recommendations of a task force on reporting web page usage statistics in an academic library are discussed. The reporting of the usage of library‐generated web pages can be a useful indicator of increased patron contacts and provide a more complete picture of public service activities.Research limitations/implicationsThis is a new area for library statistics, and its impact on the perceptions of libraries as sources of information in the digital age has yet to be proven.Originality/valueThis paper is useful to libraries which wish to integrate web page usage statistics into their output measures and reporting procedures.

Taking Interlibrary Loan and Document Delivery to New Frontiers Using Relais ILL

Relais International Inc. would like to take this opportunity to introduce our latest product, Relais ILL. Instructional technology stands out amongst the array of products we have to offer as this product has been designed with the smaller library and interlibrary loan department in mind. Relais interlibrary loan combines the sophistication and automation of Relais Enterprise with ease of installation and implementation. Relais interlibrary loan is ideal for a wide range of libraries that are looking to streamline and automate their interlibrary loan operations. For a cost-effective and integrated solution to your request management needs, use Relais ILL. Use Relais ILL: to automatically search a range of catalogs via Z39.50 and use the results to automatically build a routing list; requests are sent out automatically, as ISO interlibrary loan transactions to libraries in the order you specify; stay in touch with patrons using predefined messages or create your own message on the fly. The task of delivering documents between sites has always been a staff intensive undertaking for libraries due to physical distance, searching for locations for the requested document, availability of the requested document, as well as many other potential obstacles. Relais International Inc. is striving to overcome these barriers by offering swift and efficient Document Delivery and Interlibrary Loan. Relais ILL's features include high levels of automation, tracking of requests, patron communication, and a plethora of possibilities to help simplify the interlibrary loan process.

The Impact of the Australian Bibliographic Network on Australian Libraries

From its small beginnings in 1981 of six pilot users and the National Library of Australia (NLA), the Australian Bibliographic Network (ABN) has grown to be a truly national system, with 1,315 users at May 1995. The National Bibliographic Database has expanded to over 11 million records and 22 million holdings statements. It includes records from the USA, the UK, Canada, New Zealand, Singapore and Vietnam. It has come to be the single union list of holdings of Australian libraries, and the first point of reference for the majority of interlibrary loan transactions. The ABN is seen as both an NLA business and a cooperative undertaking of Australian libraries. Management consists of a Network Committee, which advises the Director General of NLA on all aspects of operation, and a Standards Committee, whose role is to make recommendations to NLA on cataloguing standards for the network. Annual Users' Meetings are held. Since 1987 NLA has been developing a database host for Australian libraries called OZLINE, in parallel with ABN. In 1990 it was decided to go for complete redevelopment using a text retrieval product and an industry standard Relational Database Management System. Following discussions with the National Library of New Zealand, which had indicated broadly similar requirements, it was agreed that the two libraries would jointly seek a system. The Australian service is to be known in future as WORLD 1.

Using Interlibrary Loan Statistics to Promote Reciprocity

ABSTRACT Several library directors in the Association of Southeastern Research Libraries (ASERL) hypothesized that charging for interlibrary loan transactions was a false economy. They suggested that if ASERL libraries implemented ILL reciprocity, savings would be realized. From September 1, 1992 through June 30, 1993, thirty-six ASERL libraries participated in a pilot project. OCLC/ILL transaction data for borrowing and lending activity among the libraries was reviewed for two periods, one prior to and the other during the pilot project period. This paper reports on data analysis and a follow-up survey of participants. The results supported the hypothesis that ASERL library directors would accept terms of ILL reciprocity that were based on standard protocols and analysis of quantitative data.

Service quality: An unobtrusive investigation of interlibrary loan in large public libraries in Canada

The quality of interlibrary loan services was investigated from the dyadic perspective of the library and the library customer. The study paired the use of a valid, reliable measuring instrument, SERVQUAL, with an unobtrusive approach related to 130 contrived interlibrary loan transactions in 38 large public libraries in Canada. Library measures of quality produced a fill rate of 52% and a turnaround time of 38 days. Customer expectations of quality proved higher than their perceptions of the quality of services they had received. Reliability, the dimension of quality ranked most important by customers for evaluating service quality, scored lowest in performance. Overall attitudes about the public library were higher than levels of satisfaction with interlibrary loan services. The study found a mismatch between library measures of interlibrary loan performance, based on fill rate and turnaround time, and customer measures of quality, based on disconfirmation theory.

A Structural Analysis of Interlibrary Networks:

This study is a structural analysis of a multi-type and multi-level library network within the framework of a regional interlibrary loan (ILL) system. The study monitored information network structure for resource sharing of academic and research library materials transmitted through the ILL. The local flow of academic and research information was measured by a survey of the filled ILL transactions by individual libraries in the Western 3Rs region. The major findings were as follows: (1) the regional ILL network showed less than half participation of the total subject libraries, (2) existing structure surveyed was identified as a composite centralized network with three communication groups, (3) depending on the types of materials transacted, the structure was changed, (4) statewide and multi-state library cooperatives had direct interactions with some of the local libraries, (5) individual libraries participated in the ILL network more for periodicals than book materials, and (6) academic libraries throu...

Open systems interconnection: A special issue of Library Hi Tech

This special “theme” issue of Library Hi Tech is devoted to Open Systems Interconnection. The editor is Ray Denenberg, of the Library of Congress. Eleven articles cover the basic OSI platform, applications, support areas, and implementation. The basic OSI platform consists of protocols for the seven layers, including support for file transfer and message handling. Three articles describe network applications and the corresponding OSI services and protocols. “Information Retrieval as a Network Application” describes the ANSI Z39.50 protocol. Another article describes the interlibrary loan protocol, which incorporates the sequences of messages that occur in distributed interlibrary loan transactions. An article about electronic data interchange describes the edi conceptual model being developed by ISO, and its relationship to OSI. Network management and directory services are two of the most important OSI support areas; individual articles cover these two topics. Implementation topics include profiles, testing, and products.

The IRVING Library Network: Linking Local Dissimilar Systems

What started as a pilot project in 1985 has become a successful online tool for resource sharing today. The IRVING Network gives libraries with incompatible computers the ability to access each other's current catalog, determine circulation status, and process interlibrary loan transactions, while maintaining the integrity of their own systems. Although communication standards are evolving through the efforts of the Linked Systems Project, cooperative vendor programs in AVIAC, and Standards Committee D of NISO, it may be years before the majority of vendors can implement the standards and offer network packages to libraries across the country. In the meantime, the IRVING Library Network presents a practical, working solution to the problem of linking heterogenous library systems.

Medical information service in Japan

The present situation of the medical library and information service network in Japan is discussed in comparison with that in the United States.In past years, Japanese library resources has been greatly strengthened. The latest edition of the Ministry of Education, Science and Culture's “Union list of foreign scientific periodical” published this spring listed nearly 10,000 more titles than that of the former edition published in 1966. And the fifth edition of the Union List of Medical Periodicals... published by the Japan Medical Library Association, listed 6,651 foreign titles (published in 1969) and 3,717 Japanese titles (published in 1972), while its fourth edition listed 2,875 foreign titles (published in 1961) and 2,421 Japanese titles (published in 1963). However, the recent rapid development in medical fields makes it impossible for each individual library to cope with a variety of demands from its users in providing medical literature. The possible solution of this problem is to organize a network of medical library service.Bishop reported on activities and services the Mid-Continental Regional Medical Library's network should offer. They are; (1) document delivery, (2) information services, (3) technical services, (4) education and consultation, and (5) research and development.There exists a network of document delivery services of the Japan Medical Library Association (JMLA), which has 71 institutional members with a total collection of about 5.5 million volumes. In one year, from April, 1973, to March, 1974, just about a million volumes were loaned out, 153,000 interlibrary loan transactions were completed, and 850,000 requests for copy service were handled by their member libraries.Even though the JMLA's network service is quite active, most of pharmaceutical and hospital libraries are not included in this network. Pharmaceutical libraries have organized their own group, the Japan Pharmaceutical Library Association (JPLA), which has nearly 100 member libraries and handles over 35,000 interlibrary loan requests per year.Hospital libraries are either composing small interlibrary loan networks among themselves or are completely left alone without any help from other libraries.As to information services, the Japan Information Center of Science and Technology (JICST) is offering the MEDLARS' search service and nearly one half of the JMLA's member libraries are offering manual search services using Japanese and foreign indexes and abstracts.Union lists of medical periodicals have been compiled by the JMLA, JPLA and various groups of hospital libraries. And many training courses for medical, pharmaceutical and hospital librarians are being conducted by these groups, but few are meant for doctors' continuing education. As for research and development, no organized activities are seen at the moment.The weakest point in the network of medical library and information services in Japan is its lack of the central unit, a national central medical library.For the effective development of the network in future, we need to have some organization that connects various groups into one large network organization and acts as a substitute for a national central medical library.

Interlibrary Request and Loan Transactions among Medical Libraries of the Greater New York Area. Lee Ash , Vernon R. Bruette, Mercedes Burnside

Previous articleNext article No AccessReviewsInterlibrary Request and Loan Transactions among Medical Libraries of the Greater New York Area. Lee Ash , Vernon R. Bruette, Mercedes BurnsideLouise DarlingLouise Darling Search for more articles by this author PDFPDF PLUS Add to favoritesDownload CitationTrack CitationsPermissionsReprints Share onFacebookTwitterLinkedInRedditEmail SectionsMoreDetailsFiguresReferencesCited by The Library Quarterly Volume 37, Number 3Jul., 1967 Article DOIhttps://doi.org/10.1086/619582 Copyright 1967 The University of ChicagoPDF download Crossref reports no articles citing this article.