Intercultural Communication Skills Research Articles

A Brief Discussion on the Path to Improving Intercultural Communication Skills in College English Teaching

In today's increasingly globalized society, the importance of intercultural communication skills is self-evident. College English teaching, as a key link in cultivating students' international perspective and cross-cultural sensitivity, directly affects students' future performance on the international stage. However, there are still many deficiencies in current college English teaching in terms of cultivating students' intercultural communication skills. Starting from the definition and importance of intercultural communication skills, this article will deeply analyze the current situation and challenges faced by college English teaching, and then explore an effective path to improve intercultural communication skills, aiming to lay a solid foundation for students' future international exchanges and cooperation.

Salmon's five-stage model and E-Portfolios: a pathway to intercultural communication skills in virtual learning during COVID-19

The article presents the research results of a transnational virtual exchange (VE) project, the Intercultural Digital Community Buiding conducted with EFL Algerian and multidisciplinary Turkish students that started a few days before the COVID-19 pandemic. It aimed to investigate how Intercultural Digital Community Building enhances participants' intercultural communication skills based on Salmon's five-stage e-tivities for an e-moderating and project-based training course aligned with the experiential approach. Additionally, it assesses the effectiveness of e-portfolios as reflective tools to document and facilitate the development of these skills. The research opted for a qualitative-dominated mixed methods approach, involving 26 students (n=15 Algerian and n=11 Turkish) over three months during the COVID-19 pandemic. The findings revealed significant improvements in the participants' intercultural communication skills, attributed to Salmon's e-tivities-paced online learning and the reflective nature of the course. E-portfolios' results proved effective for participants and researchers to track progress and reflect on learning experiences, suggesting that incorporating structured experiential learning and reflective practices into virtual exchange programs can substantially enhance intercultural communication skills. Future research should explore such virtual exchanges' long-term impacts and scalability across diverse educational contexts and academic fields.

Challenges and coping strategies in airline service under crosscultural context

This study explores the challenges faced by airline cabin service from the perspectives of globalization and intercultural communication, as well as potential strategies to address these issues. The paper first reviews and analyzes the intercultural interaction problems that have emerged in airline cabin service, including language barriers, cultural clashes, and the misunderstandings and conflicts they bring. Subsequently, through field research and in-depth interviews, this article proposes and demonstrates a series of strategies to address these issues, including providing cultural adaptability training, enhancing cabin crew's language proficiency and intercultural communication skills, and improving the quality of service. Through the study and analysis of these strategies, this paper concludes that intercultural sensitivity and adaptability are crucial for improving the quality of airline cabin service and passenger satisfaction, providing theoretical basis and practical reference for airlines.

INTERCULTURAL COMMUNICATION COMPETENCE OF HEALTHCARE PROFESSIONALS CARING FOR PATIENTS FROM DIVERSE CULTURES

This research aims to examine the intercultural communication competence of healthcare professionals providing care and treatment to patients from different cultures. It evaluates the impact of intercultural communication on the quality and effectiveness of healthcare services. Method: The research was conducted with the participation of 280 healthcare professionals working at Alanya Alaaddin Keykubat University Hospital. Data were collected using the Intercultural Sensitivity, Intercultural Effectiveness, and Intercultural Awareness scales. Data analysis was performed using SPSS 25.0, and non-parametric tests were used for data that did not follow a normal distribution. Findings: Of the participants, 67.8% were female, 74.7% were under 25 years old, and 81.6% were single. In terms of education, 36.8% had an associate degree, and 44.8% had a bachelor's degree. The effects of demographic variables such as gender, marital status, and work department on intercultural competence were examined. Women scored higher than men in the Identity Protection sub-dimension, while married individuals scored lower than singles in the Cultural Communication Awareness sub-dimension. Paramedics had higher intercultural effectiveness scores compared to nurses. Discussion: The duration of experience significantly affected the Comfort in Communication sub-dimension. Higher education levels were associated with increased intercultural sensitivity and effectiveness scores. Those who received intercultural patient care training had higher scores, and those willing to work with patients from different cultures had higher intercultural sensitivity and effectiveness scores. Conclusion: These findings emphasize the importance of intercultural training and development programs to improve the quality of healthcare services. Enhancing healthcare professionals' intercultural communication skills is crucial for increasing patient satisfaction and the effectiveness of healthcare services.

Intercultural communication skills and student mobility in Morocco

This study examines intercultural communication competence among international students in Morocco, taking as a sample the Ecole Nationale des Sciences Appliquées (ENSA) in Tétouan. The survey of 26 students assessed six key aspects: intercultural communication skills, culture shock, general satisfaction, cultural awareness, intercultural sensitivity and language proficiency. The results show that 58% of students have a high level of intercultural competence. Culture shock is evenly distributed between high, moderate and low levels. Overall satisfaction is high, with 80% of students satisfied with their experience. Cultural awareness and intercultural sensitivity are also high among the majority of participants. In linguistic terms, there was significant progress in Arabic, while the level of French was generally high. The study highlights the crucial importance of intercultural communication skills in the success of international student mobility in Morocco. It highlights areas requiring particular attention, such as support for students experiencing significant culture shock and the continuous improvement of language skills. Despite certain limitations, in particular the size of the sample and the focus on a single institution, this research provides insight into the role of intercultural communication in the success of international student mobility in Morocco.

Student-Led Language Learning Community: The Journey of a Leader

This study examines the role of a leader in a French language learning community at a Japanese university’s self-access center. Based on a previous study that focused on exploring the impressions of the members of this student-led community (Marzin & Raluy, 2023), results indicated the core role of the leader in enhancing motivation, (intercultural) communication skills, and sense of belonging. The present narrative study documents the experiences and reflections of the community leader, utilizing a range of reflective tools. The findings suggest that the leader’s regular introspection enabled him to assess his feelings, evaluate his decisions based on the community’s needs, and provide guidance to other members, with a focus on exploring World French and francophone cultures.

Exploring Intercultural Dynamics in Medical English Education in China: an In-depth Analysis and Strategic Enhancement

With the continuous development of modern society, information transmission has become more rapid and convenient, which has gradually increased the economic exchanges among various countries in the world, and has also led to more frequent communication among political, cultural, medical and other fields between different regions. At the same time, the mutual penetration and integration between foreign medical culture spread through English and domestic traditional medical concepts have also put forward new demands for the cultivation of high-quality talents in China's medical field. Researchers have explored the cross-cultural complexity of Medical English Teaching (MET) in Chinese higher education institutions and its impact on global medical communication. With the increasing internationalization of healthcare services, English, as the main language of medical communication, is gaining prominence in education. In this broader context. The status of English in global medical education and its teaching in non-native English-speaking environments are facing great challenges, especially in China's higher education settings. Based on an in-depth analysis of the literature and empirical research, this study reveals cross-cultural barriers to MET practice and adopts a mixed-methods research design that combines both quantitative and qualitative methods of data collection and analysis in order to comprehensively examine the current status of MET in China. Special attention was paid to teachers' intercultural competence development, teaching method innovation, and course content adaptation. Based on this, the researcher proposes targeted strategies aimed at improving intercultural competence in MET, including strengthening teacher training, improving curriculum design, and promoting the integration of intercultural communication skills. The findings of the study not only provide insights into existing MET practices, but also offer constructive suggestions for future educational strategies and research directions. Through this study, we expect to contribute a valuable reference and guidance to the field of medical English education in China and globally.

Multicultural Perspective Design and Implementation Strategies for University Music Curricula

This study explores how to integrate multicultural elements into the design and implementation of university music curricula, aiming to achieve several key objectives. First, it seeks to broaden students’ musical horizons by exposing them to a wider variety of musical genres. Second, it aims to strengthen students’ cultural identity, helping them gain a deeper understanding and respect for their own culture through learning about music from diverse cultural backgrounds. Lastly, the study aims to enhance students’ intercultural communication skills, using music as a medium to foster exchange and collaboration among students from different cultural contexts. By conducting an in-depth analysis of multicultural theories and considering the current state of university music curricula both domestically and internationally, the paper proposes a series of practical design principles and implementation strategies. These insights are intended to offer valuable guidance for the reform and development of music curricula in Chinese universities.

Exploring a Mobile Technology-Driven Model for Intercultural Communication Education

In the context of accelerating globalization, intercultural communication competence has become a crucial element for the success of individuals and organizations. The frequent international interactions have underscored the importance of enhancing methods for improving intercultural communication skills within the educational sector. The rapid advancement of mobile technology offers unprecedented opportunities for educational innovation. Its convenience and widespread use have made mobile device-based learning models highly attractive. Particularly, advancements in real-time speech processing technologies have provided new tools and methods for intercultural communication education. By leveraging mobile real-time speech detection and synthesis technologies, a more interactive and personalized learning experience can be achieved, thereby enhancing the efficiency and effectiveness of language learning. This study aims to explore a mobile technology-based model for intercultural communication education and is divided into three main parts: firstly, the investigation of mobile real-time speech detection technologies aimed at intercultural communication education to provide instant feedback and improvement suggestions; secondly, the exploration of mobile real-time speech synthesis technologies to generate high-quality speech samples for learners to practice against; and thirdly, the integration of the aforementioned technologies to develop a flexible, efficient, and highly interactive learning system based on mobile technology. This study is expected to not only improve the effectiveness of intercultural communication education but also provide significant references for the innovative application of educational technologies.

Study on the Application of Intercultural Communication in Apparel Cross-Border E-commerce Livestreaming

With the rapid growth of global cross-border e-commerce, the apparel industry, as a key sector, has broken traditional marketing boundaries through e-commerce livestreaming and gradually entered the international market. However, due to significant differences in consumer needs and preferences across different cultural backgrounds, intercultural communication skills are crucial in cross-border e-commerce livestreaming. Based on Hofstede's cultural dimensions theory, this paper explores the application of intercultural communication in apparel cross-border e-commerce livestreaming. It analyzes how six cultural dimensions-high-context vs. low-context communication, power distance, individualism vs. collectivism, uncertainty avoidance, masculinity vs. femininity, indulgence vs. restraint-impact livestream communication and provides strategic suggestions for e-commerce livestream hosts to enhance communication in a cross-cultural context.

Aktualisasi Nilai Berkebhinekaan Global pada Perilaku Siswa Kelas IV di SD Negeri 34 Parit Madura

This study aims to determine the actualization of the value of global diversity in the behavior of grade IV students at SD Negeri 34 Parit Madura. The research method used is a calytic method with a descriptive approach. The data collection technique in this study uses observation and documentation techniques. Data analysis was carried out qualitatively consisting of data reduction, data presentation, and conclusion drawing. The results of this study show that grade IV students of SD Negeri 34 Parit Madura show positive results in various aspects of diversity attitudes. The attitude of knowing and appreciating other cultures obtained an average of 80%, indicating that most students are able to appreciate and accept cultural, religious, and ethnic diversity. Intercultural communication skills are also excellent with an average of 88%, reflecting students' skills in interacting effectively with various cultural backgrounds. Openness and tolerance reached an average of 79%, indicating students' readiness to learn from different perspectives and adjust to a multicultural environment. Finally, attitudes of reflection and responsibility towards diversity experiences reached an average of 87%, indicating students' understanding of human rights and rejection of discrimination. Overall, students showed a strong and positive attitude in applying the value of diversity

Strategi Komunikasi Pekerja Migran Indonesia dalam Mengatasi Culture Shock Selama Bekerja di Jepang

This study aims to understand the communication strategies of Indonesian Migrant Workers (PMI) in overcoming culture shock while working in Japan. The research utilizes Anxiety Uncertainty Management Theory (AUM Theory) developed by Gudykunst to explain how PMI manage uncertainty and anxiety in cross-cultural communication. The AUM theory is elaborated with the concept of ABC's of Culture Shock by Ward Bochner and Furham to gain a comprehensive understanding of the relationship between cross-cultural communication and culture shock. The research method used is phenomenology. Data were collected through in-depth interviews with six PMI informants who have been working for at least two years in various companies in Japan. The results of the study show that PMI experience various forms of anxiety, including language anxiety, habit-related anxiety, and mindset-related anxiety. Workers manage this anxiety through three strategies: active, passive, and interactive. The active strategy involves continuously adapting to and appreciating Japanese culture. Firstly, the active strategy means that PMI actively seek information about Japanese culture through social media and study it. Secondly, the passive strategy involves self-motivation by understanding that the cultural surprises experienced are a consequence of their work. Lastly, the interactive strategy involves efforts to improve intercultural communication skills by joining Indonesian expatriate communities in Japan and being open to new values encountered while working in Japan.

The Role of Uncertainty Tolerance in Enhancing Intercultural Communication Competence among High School Students in Morocco: A Quantitative Analysis

This study investigates the role of uncertainty tolerance in enhancing intercultural communication competence among high school students in Morocco, drawing on W. Gudykunst’s anxiety/uncertainty management theory. Although previous studies have confirmed the theory's core principles through correlational analysis, there remains a lack of empirical research on how uncertainty tolerance impacts the perceived effectiveness of intercultural communication, particularly within the context of Moroccan educational settings. The study employed a quantitative approach with a sample of 104 English as a foreign language (EFL) high school students learning. The sample included 60 female and 44 male students. Descriptive statistics were used to assess the overall level of uncertainty tolerance, while differences between these two categories of students were examined using an independent samples t-test .Additionally, to explore the relationship between uncertainty tolerance and intercultural communication competence, Pearson’s correlation analysis was performed .The results indicate that the students exhibit a moderate level of uncertainty tolerance. This was reflected in the mean score of 48.2. Whereas, the t-test revealed no significant difference between male and female students in terms of uncertainty tolerance (p-value = 0.20). However, the study found a positive correlation between uncertainty tolerance and intercultural communication competence (r = 0.35), suggesting that students with higher uncertainty tolerance tend to have better intercultural communication skills.

NEW COMMUNICATIVE METHODS IN MILITARY ENGLISH TEACHING

In the ever-evolving landscape of global military operations, the proficiency in English, as the lingua franca, is paramount for effective communication, strategic alliances, and execution of international missions. This has necessitated a paradigm shift in military English teaching methodologies towards more dynamic and interactive communicative methods. The traditional didactic approaches, focused on grammar and vocabulary, are increasingly being supplemented and replaced by innovative strategies that promote practical language use in real-life military contexts. These new communicative methods leverage task-based learning, simulations, technology-enhanced platforms, and cultural immersion to develop not just linguistic competence but also intercultural communication skills crucial for modern military engagements. This article explores the transition towards these communicative methods, emphasizing their importancein fostering operational effectiveness and international military cooperation.

Features of the Formation of Communicative Competence in Russian Language Lessons

Communicative competence plays an important role in the formation of communication skills in Russian. According to the authors of the article, in Russian language lessons, special attention should be paid to developing the ability to correctly use language tools for effective communication. Classes should be structured in such a way as to stimulate students to active speech activity, develop listening skills and the ability to adequately respond to the statements of their interlocutor. It is also important to promote the formation of intercultural communication skills and increase the linguistic literacy of students. The authors emphasize that in their work, teachers should use a variety of methods and forms of work aimed at developing the communicative competence of students, including role-playing games, discussions, work in pairs and groups, as well as the use of authentic texts and audio materials.

Enhancing online and intercultural communication skills through an online training program for Thai undergraduates in the New Normal

Enhancing online and intercultural communication skills through an online training program for Thai undergraduates in the New Normal

International English Teaching Planning and Evaluation of Renewable Energy Application Projects from Perspective of Sustainability

The application of renewable energy has positively contributed to the Eco-city by alleviating energy tension, improving energy structure, enhancing energy utilization efficiency, and building a resource-saving and environment-friendly society. At the same time, several demonstration projects with advanced and applicable technology, stable and reliable operation, and high promotion value have been completed, and a relatively complete system of regulations, policies, technical standards, application modes, and capacity building for the application of renewable energy buildings has been initially formed. This study analyzes the current global demand for renewable energy and education status quo and proposes a set of teaching programs combined with practical applications. In response to the needs, a comprehensive framework integrating theoretical teaching, hands-on practice, rigorous program evaluation, and dynamic feedback loops is designed to cultivate students' global perspectives and emphasize the importance of cross-cultural dialogue and international cooperation. The implementation results showed a significant improvement in the students' understanding of renewable energy, with a 40% improvement at the end of the class. As a result of the IEP implementation, 85% of the students targeting the Renewable Energy Applications Program have achieved the expected teaching objectives in terms of energy and environmental policy comprehension, renewable energy technology mastery, and intercultural communication skills, which is a 30% improvement from the pre-implementation period. In addition, there has been a significant increase in international exchanges between students, contributing to creating a more holistic approach to sustainable development.

The Relationships of Self-Sustained English Learning, Language Mindset, Intercultural Communicative Skills, and Positive L2 Self: A Structural Equation Modeling Mediation Analysis.

Learning English as a second language (ESL) has garnered significant attention from researchers and practitioners over the past few decades, with numerous ESL learning outcomes examined in the literature. However, self-sustained learning (SSL), a crucial factor in promoting students' sustained learning and development within a sustainable society, has long been overlooked. To deepen the understanding of SSL, especially in the context of ESL in China, this study examined the direct and indirect effects of intercultural communicative skills, language mindset, and positive L2 self on sustained English learning among 1238 Chinese college students through descriptive statistics and a Structural Equation Modeling (SEM) mediation analysis. The results indicated that Chinese college students exhibited a strong language mindset and positive L2 self. They also scored high in intercultural communicative skills and long-term self-sustained English learning. SEM analysis showed that, after controlling for students' demographic characteristics, both intercultural communicative skills and language mindset positively predicted positive L2 self and self-sustained English learning. Moreover, intercultural communicative skills and language mindset had significant and positive indirect effects on self-sustained English learning through positive L2 self, underscoring the significant mediating role of positive L2 self in the relationships between intercultural communicative skills, language mindset, and self-sustained English learning. These findings suggest that, to promote self-sustained learning among English learners, instructors should enhance students' intercultural communicative skills, foster a growth language mindset, and cultivate positive language learning beliefs.

Enhancing intercultural communication skills: The impact of drama in Chinese language teaching

Enhancing intercultural communication skills: The impact of drama in Chinese language teaching

A Research on the Contradiction Between English Theory Teaching and Students' English Practice Level-Taking Students' Intercultural Communication Skills as an Example

A Research on the Contradiction Between English Theory Teaching and Students' English Practice Level-Taking Students' Intercultural Communication Skills as an Example