Interorganizational Coordination Research Articles

Coordination mechanisms applied to logistical systems for local disaster preparedness: a Latin American case

Purpose The study aims to present an agent-based simulation model (ABM) for exploring interorganizational coordination scenarios in local disaster preparedness. This approach includes local actors and logistical processes as agents to compare various strategic coordination mechanisms. Design/methodology/approach The ABM model, developed in the Latin American context, specifically focuses on a case study of Colombia. Three coordination mechanisms (centralized, decentralized and cluster-type) have been evaluated using three performance indicators: effectiveness, efficiency and flexibility. Findings Simulation results show that the decentralized scenario outperforms in terms of efficiency and flexibility. On the contrary, the centralized and cluster-type scenarios demonstrate higher effectiveness, achieving a greater percentage of requirements coverage during the disaster preparedness stage. The ABM approach effectively evaluates strategical coordination mechanisms based on the analyzed performance indicators. Research limitations/implications This study has limitations due to the application of results to a single real case. In addition, the focus of the study is primarily on a specific type of disaster, specifically hydrometeorological events such as flash floods, torrential rains and landslides. Moreover, the scope of decision-making is restricted to key actors involved in local-level disaster management within a municipality. Originality/value The proposed ABM model has the potential as a decision-making tool for policies and local coordination schemes for future disasters. The simulation tool could also explore diverse geographical scenarios and disaster types, demonstrating its versatility and broader applicability for further insights and recommendations.

INTER-COLLABORATIVE NURSING SUPERVISION PROCESS BETWEEN HOSPITAL ORGANIZATIONAL MANAGEMENT MODELS AND ACADEMIA: A QUALITATIVE APPROACH

Introduction: Organizational management models influence supervisory activity in nursing. Collaborative practice between students and health professionals in the provision of person- and family-centred care allows them to evolve in the process of autonomy and knowledge transfer. However, this does not guarantee the acquisition of supervisory practices and inter-organisational interaction between the hospital and the academy, which are necessary for carrying out safe and qualified clinical procedures. However, this does not guarantee efficient acquisition of supervisory practices and inter-organizational interaction between hospital and academia, which are necessary to provide safe and effective clinical procedures. Objectives: The aim is to understand the possible dimensions of inter-organisational collaborative practice (academic and hospital), identifying its possible processes and results capable of guaranteeing the safety and quality of clinical procedures. Methods: This study emerges from a first mixed research intervention with N=50 nurse supervisors, non-randomized, using the snowball technique. We will, nevertheless, focus on its qualitative, exploratory, and descriptive approach, using the Focus Group technique in which seven nurse supervisors took part. By using Bardin's assumptions, we conducted the content analysis of the participants' speech. Results: The content analysis allowed us to recognise the Processes of Inter-Collaborative Supervision in Nursing as the main dimension of analysis. The results identify, on the one hand, potential threats, highlighted by the time dedicated to supervision and access to information in the hospital context and, on the other hand, opportunities for articulation, highlighted by the importance of involving the various actors in each context, both in planning training programmes and in using supervisory strategies. Conclusion: This study explores the collaborative processes of nursing supervision between academia and hospitals, highlighting common elements of care and education. It reveals the influence of both bureaucratic and anarchic models in shaping these relationships. The findings underscore the importance of inter-organizational coordination, which plays a critical role in effective health promotion practices.

The Functionality of Global Quality Management in the Dynamic and Global Environment of Mergers, Acquisitions, and Strategic Partnerships - Adoption of a Systematic Process Concept

<i>Purpose: </i>To explore the functionality of the quality management processes at the global level and understand its complexity and multiple dimensions. <i>Design/methodology/approach: </i>The researchers use a novel systems perspective to explore international standards ISO 9001/9004 capacity to encompass this complexity and analyze the stages by which global multinational organizations develop. In-depth interviews with experts (CEOs, quality managers, and global managers) from 18 international firms were some of the qualitative methods used in the research, along with content analysis, observations, and other methods. The study addresses the philosophy of global quality management and emphasizes the need for inter-organizational coordination and process management. <i>Findings: </i>The results of the qualitative tools showed that the existing definitions in ISO 9004/9001 have made it challenging to address the level of process complexity in international organizations. The main recommendations of the study are the following key points for expanding and refining the existing process concept for a global reality: 1) adopting a systems approach for analyzing the development of a global quality function in complex, multinational companies. 2) extending the classic process approach to open, multi-interface systems oriented towards mutual strategic, operational, and marketing processes.<i> Originality/value: </i>In this article, we suggest an innovative, integrated systems approach to multinational quality management based on shifting from the traditional emphasis on separate operations and manufacturing sites toward a comprehensive perspective that considers the interdependence and coordination among locations. This novel analysis and mapping process offers a comprehensive view of coordinating interdependence between elements comprising an international global process system. It expands the ‎classical approach and provides a basis for ‎developing a global, networked QMS. The current study might be useful for organizations that implement quality management systems in multinational companies. The study is part of vast academic research on international strategy in the global competitive landscape.

Implementation of the Village Sustainable Development Goals Policy (Study in Sri Mulya Village, Sinar Peninjauan District, Oku Regency, South Sumatra Province

<p><span class="s37">The aim of this village sustainable development research is to describe the implementation of village sustainable development goals in Sri Mulya Village, Sinar Peninjauan District, OKU Regency, South Sumatra Province. Apart from that, this research also aims to identify factors that can support or hinder the implementation of village sustainable development goals in Sri Mulya Village, Sinar Peninjauan District, OKU Regency, South Sumatra Province. The theory in this research uses the theory put forward by Soren C. Winter (2006). According to Winter, the success of implementing a policy can be seen based on 3 variables, namely the behavior of inter-organizational relations with the dimensions of organizational commitment and inter-organizational coordination, the behavior of implementers (</span><span class="s37">lower level</span><span class="s37"> bureaucracy) with the discretionary dimensions and the behavior of the target group with the dimensions of positive and negative responses. The type of research used is qualitative descriptive research. The research results show that the implementation of village sustainable development goals in Sri Mulya Village as seen from the 3 variables of Soren C. Winter (2006) has not been implemented optimally with problems including: Commitment is only verbal because there is no concrete action which causes there is no sense of awareness to be involved, Coordination between organizations is limited to reporting without any feedback as an effort to provide guidance on the implementation of village sustainable development goals in Sri Mulya Village. The village government takes the decision as a form of discretion. The decision taken was to continue updating the data with existing human resources, because there were elements implementing data updates who should have been involved but did not help. The community gave a positive response in the form of cooperation during village data collection. The negative response is that there are still doubts from the community about the Village Sustainable Development Goals </span><span class="s37">program</span></p><p class="s34"><span class="s23">Keywords:</span></p><p class="s35"><span class="s29">Village Sustainable Development Goals, Implementation, Community Welfare</span></p><p><span class="s37"><br /></span></p>

Laying the ground for future cross-organizational process mining research and application: a literature review

Purpose Process mining (PM) has emerged as a leading technology for gaining data-based insights into organizations’ business processes. As processes increasingly cross-organizational boundaries, firms need to conduct PM jointly with multiple organizations to optimize their operations. However, current knowledge on cross-organizational process mining (coPM) is widely dispersed. Therefore, we synthesize current knowledge on coPM, identify challenges and enablers of coPM, and build a socio-technical framework and agenda for future research.Design/methodology/approach We conducted a literature review of 66 articles and summarized the findings according to the framework for Information Technology (IT)-enabled inter-organizational coordination (IOC) and the refined PM framework. The former states that within inter-organizational relationships, uncertainty sources determine information processing needs and coordination mechanisms determine information processing capabilities, while the fit between needs and capabilities determines the relationships’ performance. The latter distinguishes three categories of PM activities: cartography, auditing and navigation.Findings Past literature focused on coPM techniques, for example, algorithms for ensuring privacy and PM for cartography. Future research should focus on socio-technical aspects and follow four steps: First, determine uncertainty sources within coPM. Second, design, develop and evaluate coordination mechanisms. Third, investigate how the mechanisms assist with handling uncertainty. Fourth, analyze the impact on coPM performance. In addition, we present 18 challenges (e.g. integrating distributed data) and 9 enablers (e.g. aligning different strategies) for coPM application.Originality/valueThis is the first article to systematically investigate the status quo of coPM research and lay out a socio-technical research agenda building upon the well-established framework for IT-enabled IOC.

Promoting Community Enterprises in Thailand: Challenges and Opportunities

Objective: The study examines how policy implementation, policy network management, and capacity building can help promote community enterprises in Thailand. Theoretical Framework: A theoretical approach has been used in this study. Concepts such as Small and Micro Community Enterprise Policies, Policy Networks, Policy Implementation, and Community Enterprise Management Potential have been considered. Method: This qualitative study examined how policy implementation, policy network management, and capacity building can help promote community enterprises in Thailand. Several government agencies and community enterprises were interviewed for the research. While community enterprise promotion policies are widely supported, there are challenges in tailoring them to local contexts and ensuring effective collaboration among stakeholders. Bottom-up and context-sensitive policymaking is needed, as well as stronger interorganizational coordination and data sharing mechanisms. Results and Discussion: The research highlights the importance of tailoring policies to local contexts, fostering collaboration among stakeholders, and addressing capacity building needs in a comprehensive manner to promote the success of community enterprises in Thailand. The findings offer guidance for policymakers and practitioners while also suggesting areas for further research to deepen understanding and inform future interventions. Research Implications: This study contributes to a more nuanced understanding of what it takes to promote community enterprises in Thailand and offers valuable guidance for policymakers and practitioners working to support community-based entrepreneurship. The findings underscore the importance of context-sensitive policies, strong collaboration among stakeholders, and a holistic approach to capacity building. Originality/Value: The study contributes to a nuanced understanding of what shapes community enterprise success in Thailand. This report offers policymakers and practitioners valuable insights into creating an enabling environment for community-based entrepreneurship.

THE ROLE OF SMART CITY POLICY IN IMPROVING THE QUALITY OF LIFE IN SERANG CITY BANTEN

This research examines the implementation of smart city policy in Serang City, Banten Province, Indonesia, in the context of local government reform from a centralised to a decentralised system. The main objective is to analyse how smart city policy can improve peoples welfare through integrating information technology in e-government, e-budgeting, e-planning, environmental management, and urban planning. The methodology used is a descriptive analysis design with a qualitative approach involving direct data collection in the field and observation of social interactions. The results show that the effectiveness of smart city policy implementation in Serang City is influenced by five main dimensions: environmental conditions, inter-organizational relationships, available resources, characteristics of implementing agencies, and the quality of public services. These factors interact with each other to support or hinder the achievement of policy objectives. This study concludes that the success of smart city policies depends on technology and the ability to manage resources, inter-organizational coordination, and human resource quality development. Continuous evaluation and adjustment of policies and practices are needed to create sustainable and inclusive solutions to improve peoples quality of life. KEYWORDS: Decentralization, Smart City, Serang City, Policy Implementation

The organisation of the diagnostic field as part of the Policy Masterplan Early and Nearby: towards an integrated policy for welfare and healthcare for children, youth and families in Flanders, Belgium.

Introduction: The current organizational model in the field of Welfare, Public Health and Family in Flanders has reached its limits, resulting in severe accessibility problems, poor coordination between services, lack of balanced geographical spreading and suboptimal use of financial resources. As a first step, a concept note “Early and Nearby. Towards an integrated policy for children, youth, and families.” was drafted by the Flemish authorities. A masterplan was then developed in a participatory manner by four strategic circles and two consultation groups on specific themes. The aim of the strategic circle on diagnostic activities was to develop an alternative patient-centred organizational model, ensuring diagnostic activities as near and early as possible. Methods: A strategic circle was formed with stakeholders from all institutions offering diagnostic evaluations for children and adolescents in Flanders, patient associations representatives and representatives of the relevant policy departments. Participants had a high level of expertise in and knowledge of the organization and/or policy of diagnostic evaluations. Focus groups were organised per theme. Data was analysed iteratively by the strategic circle coordinators (EC, KC, LH). A member check was organized every meeting. Results: 24 stakeholders (3 patient representatives, 6 policy representatives and 15 representatives from the providing and scientific field) participated. The proposed organizational model is based on insights on conceptual models such as whole networks, stepped care, integrated care and patient-centred care. A shared vision on the concept of diagnostic evaluations is needed. Diagnostic evaluations should be integrated in the child’s overall care trajectory. Starting points of the organizational model are (1) the central position of the child and its family, (2) interprofessional and interorganizational sensitization, knowledge and expertise sharing, (3) interorganizational coordination and collaboration in a shared responsibility for the child, (4) low-threshold provision of diagnostic evaluations on every level of expertise, in response of all needs, in every region, (5) goal-oriented diagnostic evaluations, usable in the child’s care trajectory, (6) no referral but scaling up of needed expertise and knowledge across organizational boundaries, (7) continuity throughout the diagnostic and care trajectory and (8) a shared quality framework. A regional distribution of knowledge and expertise, based on the populations’ needs, is required. At the local level, early detection and specialised diagnostic evaluations of common problems and disorders should be organized. At the sub-regional level, highly specialised evaluations of complex, atypical disorders and complex support needs should be organized. At the regional level, support for quality management should be provided to staff, organisations and networks, as well as support for the organisation and policies of the diagnostic field. Regulation, funding and quality control are governmental responsibilities. Conclusion: A patient-centred, network-based organisational model with integration of knowledge and expertise across organizational boundaries, with equal geographical distribution, and with shared responsibility for the children along the care and diagnostic trajectory is likely to improve accessibility and facilitate smooth trajectories. More research is needed on the framework conditions and implementation of the new organisational model, as well as a review of the current regulatory framework and funding principles of organisations.

To coordinate or not? A configurational approach to understand public organizations' emergency preparedness coordination

AbstractWith increasing hazard risks, coordinating public agencies to address emerging threats has become a pressing challenge for public administration. However, little empirical research explores why some public organizations actively coordinate with others in preparation for future crises while others do not. The related research relies on correlation‐based approaches and generates inconclusive findings. To further extend current inquiry, this study takes a configurational approach and examines which configurations of organizational attributes—and environmental characteristics—lead to emergency preparedness coordination. A configurational model for emergency preparedness coordination is proposed along with three propositions. We conducted a large‐N fuzzy‐set QCA to examine U.S. public transit agencies' interorganizational coordination in preparation for the extreme weather events. Findings demonstrate that it is the configurations rather than individual attributes that are essential for active preparedness coordination. Both top‐down and bottom‐up mechanisms can achieve active coordination and managerial commitment is a critical contingency factor.

Emergence and institutionalization of interorganizational coordination structures in crises

AbstractCrises often reveal a mismatch between organizational and problem structures, demanding interorganizational coordination or new organizational solutions. Much is known about functions and roles of such organizational solutions, but less about the processes underlying them. This study investigates the processes behind the emergence and institutionalization of organizational solutions to meet new coordination needs in crises, using the Swedish County Administrative Boards' coordination offices for Covid‐19 and Ukraine as a case. Based on 94 interviews across political‐administrative levels, this study reveals that the coordination office emerged as an interorganizational coordination structure during Covid‐19 but is now institutionalized and central to the crisis management system. The institutionalization began during the 2018 wildfires, demonstrating the importance of a decisive event in initiating and shaping organizational adaptation to crises. Thereafter, practices were institutionalized through increasing returns connected to incentives, commitments to norms and identities and objectification of shared ideas and routines. The findings motivate consideration of criteria for evaluating new coordination structures that may become permanent. Contingently evolving practices, often taken for granted and embedded in professional norms and identities, calls for explicit consideration of alternative practices. Last, this study illustrates the importance of appreciating the past when understanding present and future coordination structures.

Stakeholder expectations, inter-organizational coordination and procurement practices among humanitarian organizations

PurposeThis paper aims to examine the interconnectedness between stakeholder expectations (SE), inter-organizational coordination (IOC) and procurement practices within humanitarian organizations (HOs) based in Uganda.Design/methodology/approachEmploying a quantitative cross-sectional design, data were gathered from 43 HOs and analyzed using SmartPLS 4.0.8.3. Variance-based structural equation models (VB-SEMs) were employed to examine both direct and indirect effects.FindingsThe findings show a significantly positive relationship between SE, IOC and procurement practices. Additionally, the mediating role of IOC in the relationship between SE and procurement practices is evident.Research limitations/implicationsWhile this study offers insights into procurement practices in HOs, the use of a quantitative approach might limit capturing dynamic changes over time. Future research could benefit from a nuanced approach involving interviews and longitudinal studies to uncover incremental changes.Practical implicationsDuring relief management, HOs need to understand their SE through information sharing and capacity building. This understanding can aid in selecting procurement practices that align with SE and ensure the delivery of relief.Originality/valueLeveraging stakeholder theory, this research contributes to the understanding of how SE and IOC influence the adoption of procurement practices in HOs during relief delivery.

Metropolitan Governance and Interorganizational Coordination: Study of a City Corporation in Bangladesh

Metropolitan Governance and Interorganizational Coordination: Study of a City Corporation in Bangladesh

What Chicago community organizations needed to implement COVID-19 interventions: lessons learned in 2021.

As the COVID-19 pandemic placed a spotlight on the health inequities in the United States, this study aimed to determine the local programmatic needs of community organizations (CO) delivering COVID-19 interventions across Chicago. In the summer of 2021, the Chicagoland CEAL Program interviewed 34 COs that were providing education, testing, and/or vaccinations in communities experiencing poor COVID-19 outcomes. The interviews were analyzed thematically and organized around logistical challenges and funding/resource needs. The COs routinely offered testing (50%) or vaccinations (74%), with most (56%) employing some programmatic evaluation. Programs utilizing trusted-messenger systems were deemed most effective, but resource-intensive. CO specific needs clustered around sustaining effective outreach strategies, better CO coordination, wanting comprehensive trainings, improving program evaluation, and promoting services and programs. The COs reached populations with low-vaccine confidence using trusted messengers to overcome mistrust. However, replenishment of the resources needed to sustain such strategies should be prioritized. Leveraging the Chicagoland CEAL Program to help negotiate community organizations' interorganizational coordination, create training programs, and provide evaluation expertise are deliverable supports that may bolster COVID-19 prevention. Achieving health justice requires that all institutions of power participate in meaningful community engagement, help build community capacity, and infuse health equity throughout all aspects of the research and program evaluation processes.

National and international programmatic perspective on facilitators and barriers for Sudan’s health sector response on female genital mutilation (2016–2018): a qualitative study

ObjectivesTo explore the facilitators and barriers that affected the design and implementation of the first 3 years of Sudan’s largest health programme on female genital mutilation (FGM).DesignWe used a qualitative...

Online incorporation platforms in Estonia and beyond: How administrative spillover effects hamper international taxation

Online platforms that allow non-residents to register firms have emerged to boost economic development goals in jurisdictions ranging from Wyoming (United States) to Estonia. They create novel governance challenges that fall between governance frameworks. The global tax governance agenda needs to address the role of such platforms, which often involve conflicts between economic policy aspirations and other goals. Our Estonian case study demonstrates the inability of authorities to perform background checks of numerous non-resident entrepreneurs, as national administrative capacities get strained. Building on the nascent tax spillover approach, we analyse administrative spillover effects caused by online incorporation platforms in international taxation. Mapping de facto administrative capacities requires analysing conflicts between governmental priorities and the obstacles of sharing information between administrative and criminal procedures. When the non-resident community grows compared with the size of the domestic economy, supervisory systems tailored for domestic entrepreneurs become strained. We show that resolving this policy conflict assumes targeted investments into administrative capabilities from skilled personnel to data exchange and interorganizational coordination.

O fantasma na máquina: System-level bureaucracy e coordenação interorganizacional em políticas públicas

The objective is to understand how interorganizational coordination occurs in the development of information systems in tax collection and basic education policies in the state of Paraná, Brazil. This implies the analysis of the relationships established between system-level bureaucrats (SYBs) – specialists who work in the development of information systems – and other bureaucracies in the implementation of public policies. Theoretical references on bureaucracy, information and communication technologies (ICTs) in the public sector and coordination of public policies were mobilized. From a methodological point of view, it is a comparative study, analyzing two public policies: tax collection and basic education in the state of Paraná, and the mixed-capital company that develops the systems, Companhia de Tecnologia da Informação e Comunicação do Paraná (CELEPAR). Such policies are distinguished by the way in which the relationships between bureaucracies occur. In both, informal learning networks, mutually dependent, allow actors to create and use coping strategies that contribute to the coordination of public policy. These strategies are related to the writing of laws and public notices, the creation of unofficial information systems and resistance to change. They generally reflect beneficial contributions to public policy. The results imply demonstrating that the decision-making processes of policies are changed according to the use of ICTs, and disputes are transferred to other locus, which information systems sometimes hide, sometimes reveal.

Urban Governance in Bangladesh: A Study on Inter-Organisational Coordination Problems and Its Impact on Service Delivery

In the urban areas of Bangladesh, besides formal urban local governments, special government bodies, some special purpose authorities and special development authorities exist to meet the growing demand for certain urban services and planning. This study aims to provide a better understanding of the inter-organisational coordination problems among these urban bodies and how they impact the service delivery to urban people in Bangladesh. Based on a study performed on the Cumilla City Corporation and Lakshmipur Paurashava area, the available data show that there are huge coordination problems among the urban local government bodies and other governments agencies. This study illustrates that overlapping functions and different accountability patterns of urban bodies, limited autonomy of urban local government, lack of formal framework for coordination, political influences and controlled central–local government relations are affecting inter-organisational coordination. This study is on the basis of embedded case-oriented qualitative research. Both primary and secondary data were considered to carry out this study. The article argues that the lack of coordination among the urban local bodies, government agencies and departments hamper the policy execution, which ultimately affects the service delivery negatively.

Management Capacity : interorganizational coordination for federal public program implementation in Brazil

The text introduces the theme of management capacity for policy implementation. The article, first published in June 2016, examines the inter-organizational coordination adopted by social programs in Brazilian federal government agencies. Based on data from previous years, the author discusses alternatives for inter-organizational coordination to strengthen implementation capacity.

Integrative adaptive management to address interactions between biological invasions and protected area connectivity: a Canadian perspective

Expanding and creating protected area networks has become a central pillar of global conservation planning. In the management and design of protected area networks, we must consider not only the positive aspects of landscape connectivity but also how that connectivity may facilitate the spread of invasive species, a challenge that has become known as the connectivity conundrum. Here, we review key considerations for landscape connectivity planning for protected area networks, focusing on interactions between network connectivity and the management of invasive species. We propose an integrative adaptive management framework for protected area network planning with five main elements, including monitoring, budgeting considerations, risk assessment, inter-organizational coordination, and local engagement. Protected area planners can address the dynamic aspects of the connectivity conundrum through collaborative and integrative adaptive management planning.

Network Governance for Coordinated Disaster Response

The paper addresses the important role of interorganizational coordination and network governance in implementing disaster response policies facing complex environments of emergencies and crises. The paper analyzes the National Response Framework (NRF) in the U.S. and its role in disaster response coordination. A network perspective is utilized to understand functional coordination based on the emergency support functions (ESFs), and to evaluate the role of the NRF in coordinating disaster response at the federal level. Based on the roles and coordination structures defined by the ESFs, interorganizational networks and affiliation networks are presented in the paper. In the context of the COVID-19 pandemic, this paper illustrates how the ESFs, especially ESF #7 – Logistics and ESF #8 – Public Health and Medical Services, operated in response to the crisis.