Information Technology Organizations Research Articles

Direct and indirect effects of authentic leadership and gender on occupational well-being: mediating role of perceived barriers to career advancement

PurposeDue to dynamic work contexts, mid-level managers struggle to advance their careers in contemporary organisations. Literature has consistently showcased that leadership style and gender significantly impact subordinates’ career and work-related outcomes. This study investigates the relationship between authentic leadership, gender, perceived career barriers and occupational well-being.Design/methodology/approachUsing self-report questionnaires, we collected data from 198 mid-level managers employed in the information technology (IT) sector in Delhi-NCR. We tested two mediation models simultaneously, investigating the mediation of perceived career barriers on occupational well-being. Authentic leadership and gender were the predictors of the first and second models, respectively.FindingsAuthentic leadership was positively associated with occupational well-being but negatively with perceived career barriers. Perceived career barriers partially mediated the link between authentic leadership and occupational well-being. Gender had a significant impact on perceived career barriers. Finally, perceived career barriers fully mediated the association between gender and occupational well-being.Research limitations/implicationsThe study showed that perceived career barriers were predicted by authentic leadership perception. In the face of career-related obstacles, managers with authentic leaders tend to have better well-being at the workplace. Further, perceived career barriers are essential in the relationship between gender and occupational well-being. However, the context of India’s IT sector is unique; therefore, caution must be practised when generalising.Practical implicationsOrganisations must promote authentic leadership at the upper echelons. Such a leadership style helps reduce the hurdles for managers and improves their well-being. Furthermore, addressing gender-specific career barriers, such as lack of cultural fit, is the key to enhancing female managers’ well-being.Originality/valueWe turned towards positive psychology and utilised the construct of authentic leadership to address the issues of career barriers and diversity in IT organisations.

Impact of human resource practice on work engagement and turnover intention in information technology companies

Orientation: The information technology (IT) sector, a global economic driver, faces high employee turnover because of low work engagement. This study examines the relationship between human resource management (HRM) practices and their impact on work engagement and turnover intention (TI) in IT companies.Research purpose: The primary purpose of this research article is to investigate how HRM practices influence employee work engagement and TI in the IT sector.Motivation for the study: This study is motivated by the need to address this critical issue by exploring the role of HRM practices in shaping employee engagement and TI.Research approach/design and method: The research data came from 10 IT organisations in Pune IT parks. Non-probability convenience sampling was used to collect data. Data were analysed using Structural Equation Modelling (SEM), Statistical Package for Social Science (SPSS) and Moment Structure Analysis to evaluate the hypotheses.Main findings: The study found that HRM practices such as effective communication (EC), training satisfaction (TS), performance appraisal satisfaction (PAS), pay satisfaction (PS) and opportunities for development (OFD) positively influence work engagement among IT employees. Addressing these HRM practices can enhance employee retention and engagement in the IT sector.Practical/managerial implications: Implementing these strategies can lead to a more committed and productive workforce, improving overall organisational performance and retention.Contribution/value-add: This research offers actionable recommendations for IT companies to improve employee retention and engagement, filling a gap in existing literature by focussing exclusively on the unique challenges and dynamics of the IT industry.

DevSecOps practices and tools

Nowadays, software development happens at a fast pace. At the same time, Information Technology organizations face higher demands and competition while struggling with external threats such as cyberattacks. Therefore, many organizations adopt DevOps as a working culture to improve their Software Development Lifecycle (SDL). However, the success of DevOps adoption remains inconsistent, and recently, IEEE introduced a DevOps standard that might help improve DevOps adoption. The standard mentions DevSecOps as the security aspect of DevOps, adding security practices to the SDL from inception, but what are these practices or capabilities? Which tools can be used to implement these practices? Therefore, a Multivocal Literature Review was performed to identify DevSecOps practices and their definitions, and which tools can be used to implement them.

Digital Governance and Electronic Waste Management at Federal University of Mato Grosso do Sul – Brazil

The Federal University of Mato Grosso do Sul (UFMS) has the Information and Communication Technology Master Plan (PDTIC) to guide and monitor the performance of the Information Technology (IT) area within the institution. The IT area at UFMS has the Digital Governance Committee (CGD), responsible for drafting the Information Security Policy (PSI); the Information and Communication Technology Procurement Plan (PCTIC); the Open Data Plan (PDA); and the University's PDTIC. In addition to the Information and Communication Technology Agency (AGETIC), which is responsible for coordinating, guiding, supervising, executing, and controlling the organization's IT activities. This work aims to demonstrate that sustainability is part of both Digital Governance and the curriculum of UFMS students, focusing on the management of Waste from Electrical and Electronic Equipment (WEEE) within the University. The UFMS Solid Waste and Health Services Management Plan (PGRS/PGRSS) outlines guidelines for the management of these materials, and annually, since 2017, the Faculty of Computing (FACOM) at UFMS organizes the Electronic Waste Collection Week, a project aimed at raising awareness among the academic community about disposal, reuse, and recycling, helping to conserve the environment. This action assists in the education of these students by making them protagonists in this initiative. In each edition hundreds of electronic devices have been reused by students and community, serving as an example of socio-environmental impact action. The methodology employed by UFMS to organize and advance electronic waste management efforts involved the establishment of digital governance regulations, along with sustainability management and governance practices, in order to structure and promote electronic waste management actions at UFMS.

Exploring the impact of corporate entrepreneurship on organizational performance in the ICT companies of Jordan: The moderating role of gender-diverse leadership

This study focuses on addressing challenges faced by Jordanian Information and Communication Technology (ICT) organizations, aiming to explore solutions for sector sustainability amid troubling economic conditions. Specifically, it investigates the impacts of Corporate Entrepreneurship (CE) and Top Management Team Gender Diversity (TMTGD) on the performance of these organizations. Furthermore, it also examines the moderating role of TMTGD within this context. To achieve these objectives, the study collects data from 300 employees considered part of the top management teams within Jordan's ICT sector. Utilizing Partial Least Squares Structural Equation Modeling (PLS-SEM), the study estimated both measurement and structural models to thoroughly examine the data and proposed relationships. The findings indicate that CE and TMTGD have positive and statistically significant effects on organizational performance. However, the study also uncovers a nuanced pattern of interaction between these variables. Explicitly, it suggests that the presence of gender diversity within top management teams may attenuate the otherwise positive impact of CE on organizational performance. Hence, this research suggests that ICT companies should actively cultivate a corporate entrepreneurship culture to elevate their organizational performance. Furthermore, policymakers and leaders are encouraged to initiate training and educational programs addressing gender dynamics and biases with the goal of fostering a more inclusive and equitable workplace.

Development and validation of an instrument to evaluate the perspective of using the electronic health record in a hospital setting

BackgroundEvaluating healthcare information systems, such as the Electronic Health Records (EHR), is both challenging and essential, especially in resource-limited countries. This study aims to psychometrically develop and validate an instrument (questionnaire) to assess the factors influencing the successful adoption of the EHR system by healthcare professionals in Moroccan university hospitals.MethodsThe questionnaire validation process occurred in two main stages. Initially, data collected from a pilot sample of 164 participants underwent analysis using exploratory factor analysis (EFA) to evaluate the validity and reliability of the retained factor structure. Subsequently, the validity of the overall measurement model was confirmed using confirmatory factor analysis (CFA) in a sample of 368 healthcare professionals.ResultsThe structure of the modified HOT-fit model, comprising seven constructs (System Quality, Information Quality, Information technology Service Quality, User Satisfaction, Organization, Environment, and Clinical Performance), was confirmed through confirmatory factor analysis. Absolute, incremental, and parsimonious fit indices all indicated an appropriate level of acceptability, affirming the robustness of the measurement model. Additionally, the instrument demonstrated adequate reliability and convergent validity, with composite reliability values ranging from 0.75 to 0.89 and average variance extracted (AVE) values ranging from 0.51 to 0.63. Furthermore, the square roots of AVE values exceeded the correlations between different pairs of constructs, and the heterotrait-monotrait ratio of correlations (HTMT) was below 0.85, confirming suitable discriminant validity.ConclusionsThe resulting instrument, due to its rigorous development and validation process, can serve as a reliable and valid tool for assessing the success of information technologies in similar contexts.

Construction of collective self-determination in development-oriented group discussions

PurposeThe purpose of this study is to explore the construction of collective self-determination in development-oriented group discussions. This paper provides empirical understanding of how collective self-determination is constructed in social interaction using certain communication styles.Design/methodology/approachThe qualitative data were based on four development-oriented group discussions (totaling 180 min) of supervisors from Finnish central hospital and information and communication technology organization. Participants from hospitals worked as head nurses, while those from information technology organizations worked as leaders and project managers. The data were analysed through interaction and content analyses.FindingsBased on the findings, collective self-determination is constructed in social interaction through speech sections in which individuals’ different speech acts facilitate basic psychological needs of autonomy, competence and relatedness. In collective self-determination, the individual and the collective are emphasized at the same time, meaning that collective self-determination cannot occur without individual-level self-determination.Practical implicationsOrganizations and teams should focus on finding suitable ways to implement collective self-determination and consider the importance of social interaction and certain communication styles. Moreover, employees should be offered enough resources and support to be able to work in collectively self-determined manner.Originality/valueThe study offered an approach to understand self-determination and its construction in group discussions aiming at collective learning. Collective self-determination emphasizes the group and its ability to be autonomous, responsible and capable to learn and to orient toward common goals and tasks. As such, it extends the previous understanding of self-determination as collective-level phenomenon. More research is needed in the context of working life.

Second Version on A Centralized Approach to Reducing Burnouts in the IT industry Using Work Pattern Monitoring Using Artificial Intelligence Using MongoDB Atlas and Python

Industry burnout is interlinked with cultural, individual, physical, or emotional exhaustion, and social factors, the resolution of which requires the technology-driven trends in the workplace and the technologies such as work pattern monitoring and Artificial Intelligence that can deal with large amounts of data. Industries face a gigantic problem i.e., employee burnout which can charge a firm loss in numerous hours and thousands of dollars every year. The more advanced companies use work pattern monitoring using Artificial Intelligence to make their employees work more professionally. In this research my attempts to understand the development and leadership, on the effects of work pattern monitoring using Artificial Intelligence technology on information technology organizations (Sasibhushan Rao Chanthati, 2022). In this updated second version, the data of the employees will be stored on a cloud server with governance & compliances. The study discussed the development of methods which are configured as two different system interfaces, which are of minimum valuable product (MVP) and the results obtained from the two approaches. The system will provide work pattern monitoring via the ‘Real-Time Database – MongoDB Atlas’ which will synchronize the employee burnout data to improve the employee experience. This research also illustrates the advantages and disadvantages of the proposed solutions. “Burnout Detection Mechanism” that will help Industry management and Human Resource Management to manage the emotional state of the employees, understanding their real state. The study conducted a self-survey, and the outputs of the surveys are explained in this paper. The sample data we are using is mainly focused on information technology employment perception.

The Influence of Organizational Communication, Information Technology and Motivation on Employee Performance: Job Satisfaction as an Intervening Variable

An organization can manage human resources that have performance in accordance with the goals of the organization, Low employee performance affects the image of the organization. The data analysis method uses a probability test of all population elements with a sample of 100 individuals. The study uses Structural Equation Modeling (SEM) and uses SmartPLS. For hypothesis testing, the Path Coefficient is used which aims to measure the direct effect, while the Indirect Effect is used to assess the indirect effect. Based on the results of the study, it explains that organizational communication does not affect employee performance, organizational communication does not affect job satisfaction, information technology does not affect employee performance, information technology does not affect job satisfaction, motivation affects Employee Performance, motivation affects job satisfaction, job satisfaction affects employee performance, job satisfaction does not mediate organizational communication on employee performance, job satisfaction does not mediate information technology on employee performance and job satisfaction is able to mediate motivation on employee performance at the Solok City Health Office.

TechMark: a framework for the development, engagement, and motivation of software teams in IT organizations based on gamification.

In today's fast-moving world of information technology (IT), software professionals are crucial for a company's success. However, they frequently experience low motivation as a result of competitive pressures, unclear incentives, and communication gaps. This underscores the critical need to handle these internal marketing challenges such as employee motivation, development, and engagement in IT organizations. Internal marketing practices aiming at attracting, engaging, and inspiring employees to use excellent services have become increasingly important. Internal marketing is attracting, engaging, and motivating employees as internal customers to utilize their quality services. Gamification has emerged as a significant trend over recent years. Despite the expanding use of gamification in the workplace, there is still a lack of focus on internal marketing tactics that incorporate gamification approaches. Thus, addressing the challenges related to employee motivation, development, and engagement is crucial. Therefore, as a principal contribution, this research presents a comprehensive framework designed to implement gamified solutions for software teams of IT organizations. This framework has been tailored to effectively address the challenges posed by internal marketing by optimizing motivation, development, and engagement. Moreover, the framework is applied to design and implement a gamified work portal (GWP) through a systematic process, including the design of low-fidelity and high-fidelity prototypes. Additionally, the GWP is validated through a quasi-experiment involving IT professionals from different IT organizations to authenticate the effectiveness of framework. Finally, the outclass results obtained by the gamification-based GWP highlight the effectiveness of the proposed gamification approach in enhancing development, motivation, and engagement while fostering ongoing knowledge of the employees.

Examining the relationship between organizational capabilities and business sustainability among start-ups: a dynamic capability view

PurposeStart-ups require a competitive advantage to integrate sustainable practices and develop organizational capabilities to thrive in dynamic business environments. However, implementation of these practices presents several ethical challenges. This study aims to quantify the influence of organizational capabilities (information technology capabilities and organizational virtues) on start-ups' competitive advantage and readiness to implement environmental, social and governance practices.Design/methodology/approachThis study employed a survey design, and data were collected from 320 start-up founders and/or managers in India. The data were analyzed using Smart PLS 4.0.FindingsThe findings suggest that organizational capabilities, including information technology capabilities and organizational virtues, play an important role in enhancing start-ups' competitive advantage and readiness to implement sustainable practices. Dynamic capability mediates these relationships, while entrepreneurial orientation moderates the relationship between organizational virtues and dynamic capability.Practical implicationsThis study has significant implications for organizations implementing sustainable business practices through the development and nurturance of organizational virtues and information technology capabilities. The study is also useful for leaders, managers and entrepreneurs in training and development, managing tradeoffs and maintaining important organizational capabilities to establish a balance between people’s concerns, the environment and profits.Originality/valueFew studies have examined the role of organizational capabilities, sustainable business practices and competitive advantage in the context of start-ups. This study contributes to the literature on sustainable entrepreneurship and organizational capabilities.

Blockchain-Based Model for Incentivized Cyber Threat Intelligence Sharing

Sharing cyber threat intelligence (CTI) can significantly improve the security of information technology (IT) in organizations. However, stakeholders and practitioners are not keen on sharing CTI data due to the risk of exposing their private data and possibly losing value as an organization on the market. We present a model for CTI data sharing that maintains trust and confidentiality and incentivizes the sharing process. The novelty of the proposed model is that it combines two incentive mechanisms: money and reputation. The reputation incentive is important for ensuring trust in the shared CTI data. The monetary incentive is important for motivating the sharing and consumption of CTI data. The incentives are based on a subscription fee and a reward score for activities performed by a user. User activities are considered in the following three fields: producing CTI data, consuming CTI data, and reviewing CTI data. Each instance of user activity is rewarded with a score, and this score generates some value for reputation. An algorithm is proposed for assigning reward scores and for recording the accumulated reputation of the user. This model is implemented on the Hyperledger Fabric blockchain and the Interplanetary File System for storing data off-chain. The implemented prototype demonstrates the feasibility of the proposed model. The provided simulation shows that the selected values and the proposed algorithm used to calculate the reward scores are in accordance with economic laws.

The Integration of Information Technology in the Management and Organization of Nursing Care in a Hospital Environment: A Scoping Review.

The adoption of health technologies is occurring on an unprecedented scale, with enormous potential to improve the health of populations. In this context, information technology (IT) in nursing has emerged with a focus on quality and safety of care for the benefit of the patient. There is insufficient reliable evidence demonstrating how the integration of IT in nursing care influences methodologies for managing and organizing care in terms of structure and care practice, justifying a scoping review that synthesizes the knowledge produced so far. Online databases were used to identify papers published in 2012-2023, from which we selected nine publications that used information technology in the nursing care processes. The participants were hospital nurses and nurse managers. The results show that the integration of IT in healthcare organizations impacts the management and organization of nursing care, and changes in structure, process reorganization, management, training, and the development of nurses' skills. To minimize this impact, the organizational structure must be prepared for a cultural change, with well-defined and communicated policies and procedures, and strong leadership. Within the teams, the importance of process reorganization, continuous training, and skill development emerges, thus enhancing the integration of IT into practice environments in conjunction with care.

Gamification as a panacea to workplace cyberloafing: an application of self-determination and social bonding theories

PurposeGamification has been constantly demonstrated as an effective mechanism for employee engagement. However, little is known about how gamification reduces cyberloafing and the mechanism by which it affects cyberloafing in the workplace. This study draws inspiration from self-determination and social bonding theories to explain how game dynamics, namely, personalised challenges, social interactivity and progression status, enhance tacit knowledge sharing behaviour, which, in turn, reduces cyberloafing. In addition, the study also examines the negative moderating effect of fear of failure on the positive relationship between game dynamics and tacit knowledge sharing.Design/methodology/approachUsing a sample of 250 employees from information technology organisations, the study employed a 3-wave study to examine the conditional indirect effects.FindingsThe results ascertain that tacit knowledge sharing plays a central role in the relationship between gamification and cyberloafing. Further, game dynamics positively influenced tacit knowledge sharing, which in turn reduced cyberloafing. Especially, social interactivity and progression status greatly reduced cyberloafing behaviour when the fear of failure was low.Originality/valueThis study is one of the initial studies that suggest gamification as a progressive tool to reduce workplace cyberloafing behaviours. It utilises a problematisation approach to analyse and criticise the in-house assumptions regarding cyberloafing prevention measures. Further, the study proposes a conceptual model explaining the link between gamification and cyberloafing through alternate assumptions.

The Influence of Job Stress Towards Turnover Intention among Generation Y Employees in Perak Information Technology

Researchers have been studying turnover intention for nearly a century. Recently, most generation Y workforce in Malaysia's Information Technology (IT) industry reportedly developed a norm of switching jobs constantly due to being increasingly exposed to a lot of work-related stressors. This study aims to investigate the relationship between job stress and turnover intention among generation Y employees in the Perak IT industry. The quantitative approach was used by distributing online questionnaires through the Facebook platform to collect data from a sample of 123 employees drawn from IT companies in Perak, Malaysia. The result revealed that the majority of the respondents are recorded with a high level of job stress and a moderate level of turnover intention. It was found that job stress was significantly positively correlated with turnover intention. Further analysis also demonstrated that the dimensions of job stress such as work overload and work ambiguity were significant influences on turnover intention. Overall, there was a statistically significant positive relationship between job stress and turnover intention among the employees. The findings of this study demonstrated important implications for IT organisations, employees, and Human Resource (HR) practitioners by allowing them to understand the devastating effects of job stress and equip themselves with strategies to reduce turnover rates.

A Review of the Information Technology and Operational Technology Convergence Using Internet of Things within the Circular Economy

Abstract The historical separation of Information Technology and Operational Technology in organizations, particularly in the industrial sector, is being challenged by the digital transformation. This shift towards a converged platform is driven by technological advancements, market pressures, and environmental and regulatory considerations. This paper explores the convergence of Information Technology and Operational Technology through the Internet of Things within the Circular Economy. A comprehensive overview of the current scientific literature is provided using a systematic review method. Initially, the evolving landscape of the Information Technology and Operational Technology integration is reviewed, then Internet of Things and Circular Economy are presented. The findings of this study include the challenges of the converged solution implementation, such as the technical integration complexities, cybersecurity risks, organizational and cultural barriers, and workforce skills gap. Furthermore, the role of the Internet of Things is demonstrated using novel smart circular loops, products, and applications showcasing innovative ideas such as product-as-a-service models, digital circular practices, products with embedded sensors, energy harvesting, and modular and upgrade capabilities as well as novel digital factory use cases such as smart manufacturing and industrial symbiosis networks. The key findings also outline the best practices and recommendations for a successful implementation of this converged infrastructure, highlighting the importance of a strategic implementation and cross-domain collaboration to achieve operational efficiency and environmental sustainability. The insights provided in this paper are valuable for academics, practitioners, and policymakers aimed to understand and harness the digital technologies for advancing sustainable practices towards a smart circular economy.

Synergizing Quality and Legislative Software Requirements: A Holistic Approach Across the Software Product Lifecycle

Abstract This scientific research investigates the intricate interplay between quality assurance and legislative software requirements, focusing on the holistic integration of these critical components across the software product lifecycle within the realm of Information Technology (IT). As software development and deployment continue to be shaped by an evolving regulatory landscape and an increasing emphasis on quality, the need to align these two pillars becomes fundamental to the success and compliance of software solutions. This study aims to provide a comprehensive examination of the challenges, opportunities, and strategies associated with synergizing software quality and legislative requirements, thereby offering valuable insights for IT practitioners, organizations, and policymakers. The research delves into the diverse stages of the software product lifecycle, encompassing requirements gathering, design, implementation, testing, deployment, and maintenance, and explores the implications of legislative compliance on each phase. By synthesizing industry standards, regulatory frameworks, and best practices, this study seeks to offer a nuanced understanding of the multifaceted landscape of legislative software requirements and their integration with quality imperatives. Moreover, the research endeavours to provide actionable recommendations and key strategies to support IT practitioners and decision-makers in enhancing their software development practices to meet the dynamic demands of regulatory compliance and quality assurance.

An Integrated Framework for Addressing the Challenges and Strategies of Technology Adoption: A Systematic Review

While the rapid growth of information technology (IT) adoption has not lessened, insufficient attention has been directed towards the major themes and sub-themes of IT adoption challenges. Consequently, this study consists of a systematic literature review of the challenges of technology adoption based on a total of 235 peer-reviewed articles from the business and management literature between 2012-2022. Our longitudinal study provides an integrated framework for matching IT challenges to organizational strategies for transforming IT practices and processes. The results of the review broaden scholarly understanding of the importance of strategic IT agility, the need to keep pace with competitive information systems and IT environments. The findings enhance understanding of the pre-change and post-change processes of IT adoption, expanding knowledge on adoption success and organizational strategies for achieving IT strategic agility. Three key contributions include closing gaps not explored in comparative studies, adopting a unified approach with an integrated research model, and strategies to enhance an organization's absorptive IT capacity and agility. Doi: 10.28991/ESJ-2024-08-03-025 Full Text: PDF

Top IT Challenges in ARL Libraries

The practice of information technology (IT) in academic libraries is changing rapidly, not only with new and evolving developments in the technologies themselves but also with the organization and management of IT at both the library and institution levels. This study presents the results of an online survey of Association of Research Libraries (ARL) academic library members to identify the biggest challenges they perceive in the area of information technology organization and management. This article compares their responses with challenges reported in earlier studies to identify new and changing trends as well as ongoing challenges that remain.

Enhancing employees’ creative performance by giving developmental feedback

PurposeThe principal objective of this current research is to explore and test an underlying mechanism to solve the inconsistent relationship between supervisors’ developmental feedback and employee creativity. This study also tests the moderating role of absorptive capacity in fully understanding the relationship between two constructs.Design/methodology/approachA time-lagged survey was utilized to collect data from 317 employees working at information technology (IT) organizations in Vietnam. This research conducted a hierarchical regression analysis to examine the hypotheses.FindingsThis research found that employees’ operational skills fully mediated the link between supervisors’ developmental feedback and employees’ creative performance. Moreover, absorptive capacity positively moderated the relationship between supervisors’ developmental feedback and employees’ operational skills as well as the relationship between employees’ operational skills and employee creativity.Originality/valueThis research is one of the first papers to discuss the mediating role of employees’ operational skills in associating supervisors’ developmental feedback with employee creativity in response to the calls of previous studies. To fully comprehend the indirect impact of supervisors' developmental feedback on workers' creative performance, this research also examines the moderating influence of absorptive capacity at the individual level.